Key ResponsibilitiesData Processing: Enter, update, and verify large volumes of data with 99%+ accuracy and within TAT.Quality Checks: Review your own work and perform peer audits to ensure zero errors before submission.Email Communication: Coordinate with US/UK stakeholders for clarifications, missing data, and status updates.Reporting: Maintain daily productivity logs and share MIS reports as per shift requirements.Compliance:
Responsibilities
Follow client-specific guidelines and maintain data confidentiality at all times.Shift Adherence: Work in US/UK time zones with rotational week-offs based on roster.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on system functionalities and best practices.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on system functionalities and best practices.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Responsibilities
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Manage procurement of goods or services.
Support end-to-end accounts payable process by performing requisition, purchasing, Invoice Processing, Vendor Master Data management and payment activities
Required Any graduates with Accounting knowledge only based in Bangalore
Responsibilities
Manage procurement of goods or services.
Support end-to-end accounts payable process by performing requisition, purchasing, Invoice Processing, Vendor Master Data management and payment activities
Required Any graduates with Accounting knowledge only based in Bangalore
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on system functionalities and best practices.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on system functionalities and best practices.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices.
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
