Description:
Job Description: Azure & Active Directory (AD) – L1 Support Engineer
Role Overview
We are looking for a motivated L1 Support Engineer with foundational knowledge in Microsoft Azure and Active Directory (AD) to support day-to-day operations, user requests, and basic troubleshooting activities. The role focuses on ensuring availability, security, and smooth functioning of identity and access services.
Key Responsibilities
Active Directory (AD) Support
Handle user account management (creation, deletion, modification)
Manage password resets, unlock accounts, and group memberships
Provide basic support for Group Policies (GPOs)
Monitor domain controller health and report issues
Maintain OU structure and user/computer objects
Assist in access provisioning and de-provisioning
Azure (Entra ID) Support
Manage users and groups in Microsoft Entra ID (Azure AD)
Support license assignment and role-based access control (RBAC)
Assist with MFA setup and troubleshooting
Perform basic checks on Azure resources and access issues
Support portal-level troubleshooting and ticket resolution
Incident & Service Request Handling
Respond to L1 tickets via ServiceNow/ITSM tools
Perform initial analysis and troubleshooting
Escalate complex issues to L2/L3 teams
Ensure SLA adherence and timely resolution
Maintain proper documentation of incidents and solutions
Monitoring & Reporting
Monitor alerts related to AD, Azure, and IAM services
Perform health checks and basic validations
Prepare daily/weekly reports for incidents and requests
Required Skills
Technical Skills
Basic knowledge of:
Active Directory (Users, Groups, OU, GPO basics)
Microsoft Azure / Entra ID fundamentals
Windows Server basics
Familiarity with:
ITSM tools (ServiceNow preferred)
Remote support tools
Understanding of:
Identity & Access Management (IAM) concepts
Basic networking concepts (DNS, DHCP)
Soft Skills
Good communication and coordination skills
Strong problem-solving attitude
Ability to work in 24/7 support environment (if required)
Customer-focused approach
Responsibilities
Description:
Job Description: Azure & Active Directory (AD) – L1 Support Engineer
Role Overview
We are looking for a motivated L1 Support Engineer with foundational knowledge in Microsoft Azure and Active Directory (AD) to support day-to-day operations, user requests, and basic troubleshooting activities. The role focuses on ensuring availability, security, and smooth functioning of identity and access services.
Key Responsibilities
Active Directory (AD) Support
Handle user account management (creation, deletion, modification)
Manage password resets, unlock accounts, and group memberships
Provide basic support for Group Policies (GPOs)
Monitor domain controller health and report issues
Maintain OU structure and user/computer objects
Assist in access provisioning and de-provisioning
Azure (Entra ID) Support
Manage users and groups in Microsoft Entra ID (Azure AD)
Support license assignment and role-based access control (RBAC)
Assist with MFA setup and troubleshooting
Perform basic checks on Azure resources and access issues
Support portal-level troubleshooting and ticket resolution
Incident & Service Request Handling
Respond to L1 tickets via ServiceNow/ITSM tools
Perform initial analysis and troubleshooting
Escalate complex issues to L2/L3 teams
Ensure SLA adherence and timely resolution
Maintain proper documentation of incidents and solutions
Monitoring & Reporting
Monitor alerts related to AD, Azure, and IAM services
Perform health checks and basic validations
Prepare daily/weekly reports for incidents and requests
Required Skills
Technical Skills
Basic knowledge of:
Active Directory (Users, Groups, OU, GPO basics)
Microsoft Azure / Entra ID fundamentals
Windows Server basics
Familiarity with:
ITSM tools (ServiceNow preferred)
Remote support tools
Understanding of:
Identity & Access Management (IAM) concepts
Basic networking concepts (DNS, DHCP)
Soft Skills
Good communication and coordination skills
Strong problem-solving attitude
Ability to work in 24/7 support environment (if required)
Customer-focused approach
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Join the Information Technology Operations team as an IT Customer Service Representative supporting the NCR Ops - Shared project for Cross Client, a multi-industry service provider. You will manage IT production systems and services, handling incident, issue, and outage management with focus on investigation and restoration. This role requires advanced proficiency in Microsoft Windows Desktop Management and strong problem-solving abilities. You should be detail-oriented, proactive in learning IT production systems, and able to collaborate effectively with team members to minimize downtime. Key qualities to look for: candidates with demonstrated incident management experience, strong communication skills for stakeholder updates, and the ability to identify process improvements.
Responsibilities
Join the Information Technology Operations team as an IT Customer Service Representative supporting the NCR Ops - Shared project for Cross Client, a multi-industry service provider. You will manage IT production systems and services, handling incident, issue, and outage management with focus on investigation and restoration. This role requires advanced proficiency in Microsoft Windows Desktop Management and strong problem-solving abilities. You should be detail-oriented, proactive in learning IT production systems, and able to collaborate effectively with team members to minimize downtime. Key qualities to look for: candidates with demonstrated incident management experience, strong communication skills for stakeholder updates, and the ability to identify process improvements.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Join the Information Technology Operations team as an IT Customer Service Representative on the GRMS - CS project. You will manage delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. This role requires intermediate proficiency in Service Desk Management and IT Service Desk support. You'll develop knowledge of IT production systems, follow established processes for customer request handling, collaborate on problem-solving, communicate with stakeholders during incidents, and maintain detailed documentation. When sourcing for this role, prioritize candidates with hands-on IT support experience, strong communication skills for stakeholder management, and proven ability to work collaboratively in incident response scenarios.
Responsibilities
Join the Information Technology Operations team as an IT Customer Service Representative on the GRMS - CS project. You will manage delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. This role requires intermediate proficiency in Service Desk Management and IT Service Desk support. You'll develop knowledge of IT production systems, follow established processes for customer request handling, collaborate on problem-solving, communicate with stakeholders during incidents, and maintain detailed documentation. When sourcing for this role, prioritize candidates with hands-on IT support experience, strong communication skills for stakeholder management, and proven ability to work collaboratively in incident response scenarios.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ob Description: • Bachelor degree or equivalent from an accredited institution.
Freshers with good comms & understanding.
Good to have below skills:
• years of experience in contract drafting, commercial law, (experience in specific industries like, healthcare.
• Strong understanding of contract law and legal terminology.
• Excellent drafting, negotiation, and communication skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Attention to detail with a focus on accuracy.
• Strong organizational and time-management skills.
Rotational Shift.
Work From Office.
• Ability to work independently as well as part of a team.
• Knowledge of legal software and document management systems is a plus.
Release Comments:
Please use the below link to begin submitting Candidates.
Responsibilities
ob Description: • Bachelor degree or equivalent from an accredited institution.
Freshers with good comms & understanding.
Good to have below skills:
• years of experience in contract drafting, commercial law, (experience in specific industries like, healthcare.
• Strong understanding of contract law and legal terminology.
• Excellent drafting, negotiation, and communication skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Attention to detail with a focus on accuracy.
• Strong organizational and time-management skills.
Rotational Shift.
Work From Office.
• Ability to work independently as well as part of a team.
• Knowledge of legal software and document management systems is a plus.
Release Comments:
Please use the below link to begin submitting Candidates.
Salary : Rs. 2,00,000.0 - Rs. 2,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will act as the interface between the client and the system, ensuring smooth operation of world-class systems. Key responsibilities include providing timely support, collaborating with team members, and documenting client interactions. Required skills include exceptional communication and beginner proficiency in Service Desk Management. Continuous learning and innovative contributions to improve processes are also expected.
Responsibilities
As an Application Tech Support Practitioner, you will act as the interface between the client and the system, ensuring smooth operation of world-class systems. Key responsibilities include providing timely support, collaborating with team members, and documenting client interactions. Required skills include exceptional communication and beginner proficiency in Service Desk Management. Continuous learning and innovative contributions to improve processes are also expected.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, supporting the team, and participating in problem-solving discussions. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. Effective communication with stakeholders and maintaining documentation are essential for this role.
Responsibilities
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, supporting the team, and participating in problem-solving discussions. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. Effective communication with stakeholders and maintaining documentation are essential for this role.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infra Tech Support Practitioner, you will provide first and second level technical support for infrastructure, systems, and applications in production and development environments. Key responsibilities include diagnosing issues, delivering resolutions, and ensuring service stability. Required skills include beginner proficiency in Service Desk Management and recommended proficiency in Service Desk Voice Support. Candidates should demonstrate a strong understanding of infrastructure and application environments, collaborate effectively with team members, and maintain clear communication with users.
Responsibilities
As an Infra Tech Support Practitioner, you will provide first and second level technical support for infrastructure, systems, and applications in production and development environments. Key responsibilities include diagnosing issues, delivering resolutions, and ensuring service stability. Required skills include beginner proficiency in Service Desk Management and recommended proficiency in Service Desk Voice Support. Candidates should demonstrate a strong understanding of infrastructure and application environments, collaborate effectively with team members, and maintain clear communication with users.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, participating in problem-solving discussions, and maintaining high-quality service delivery standards. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. The role requires effective collaboration with team members to enhance customer satisfaction and maintain accurate documentation.
Responsibilities
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, participating in problem-solving discussions, and maintaining high-quality service delivery standards. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. The role requires effective collaboration with team members to enhance customer satisfaction and maintain accurate documentation.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
About the Role
We’re hiring a hands-on Recruiter to drive end-to-end hiring for international voice processes and bulk hiring mandates. You’ll own the recruitment funnel from sourcing to onboarding for high-volume requirements, primarily in BPO/KPO/Voice domains.
Responsibilities
: Manage full recruitment cycle for voice and non-voice processes - sourcing, screening, interview scheduling, offer rollout, and onboarding.Bulk Hiring: Execute bulk hiring drives for fresher and experienced profiles as per daily/weekly targets.Sourcing: Use Naukri, LinkedIn, job portals, consultants, walk-ins, social media, and internal database to build pipeline.Voice Screening: Conduct HR screening, voice & accent assessment, and basic communication checks for international voice roles.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
