"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project India RMS - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in IT Service Desk is recommended.
Facilitate effective communication between technical teams and end-users to ensure seamless service delivery.
Analyze service desk metrics to identify trends and areas for improvement.
Develop and maintain documentation for processes and procedures to enhance team efficiency.
Provide training and support to team members to foster a collaborative work environment.
Engage in continuous learning to stay updated on industry best practices and emerging technologies."
Responsibilities
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project India RMS - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in IT Service Desk is recommended.
Facilitate effective communication between technical teams and end-users to ensure seamless service delivery.
Analyze service desk metrics to identify trends and areas for improvement.
Develop and maintain documentation for processes and procedures to enhance team efficiency.
Provide training and support to team members to foster a collaborative work environment.
Engage in continuous learning to stay updated on industry best practices and emerging technologies."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Shivani / IT Customer Service Representative
Electronics/Electrical/Mechanical /IT with Graduation (BE/BTech) background focus on CAN, UDS, Tool Testing
Knowledge/ Experience:
1. Cybersecurity Implementation & Support
o Strong understanding of cybersecurity fundamentals including:
♣ CIA Triad (Confidentiality, Integrity, Availability)
♣ PKI (Public Key Infrastructure)
♣ Certificate Authority (CA) and certificate lifecycle management
♣ Secure certificate distribution and validation for tools and ECUs
o Support cybersecurity implementation in diagnostic tools and ECU communication
o Understanding of secure communication concepts in automotive environments
2. Automotive Protocol & ECU Knowledge
o Hands-on knowledge of automotive communication protocols:
♣ CAN, UDS, LIN, XCP
o Understanding of ECU architecture and diagnostics workflow
o Experience working with diagnostic tools:
♣ DTS Monaco, Diagnostic Link (DL), EDLS, ODX Studio, Candela Studio
Work content:
3. Stakeholder Interaction
o Regularly communicate with engineering, production, and aftersales teams to understand ECU cybersecurity-related issues and resolve it within SLA.
o Coordinate with ECU owners, tool owners, diagnostic tool users (global teams), and workshop users to troubleshoot and fix issues.
o Coordinate with development team to enhance the product quality to satisfy the customer requirements.
________________________________________
4. Soft Skills
o Good communication and interpersonal skills
o Ability to work in cross-functional and global teams (Europe, DTNA , Japan, India..etc)
5. Work Flexibility
o Willingness to work in night, Morning & Afternoon shifts.
Responsibilities
Electronics/Electrical/Mechanical /IT with Graduation (BE/BTech) background focus on CAN, UDS, Tool Testing
Knowledge/ Experience:
1. Cybersecurity Implementation & Support
o Strong understanding of cybersecurity fundamentals including:
♣ CIA Triad (Confidentiality, Integrity, Availability)
♣ PKI (Public Key Infrastructure)
♣ Certificate Authority (CA) and certificate lifecycle management
♣ Secure certificate distribution and validation for tools and ECUs
o Support cybersecurity implementation in diagnostic tools and ECU communication
o Understanding of secure communication concepts in automotive environments
2. Automotive Protocol & ECU Knowledge
o Hands-on knowledge of automotive communication protocols:
♣ CAN, UDS, LIN, XCP
o Understanding of ECU architecture and diagnostics workflow
o Experience working with diagnostic tools:
♣ DTS Monaco, Diagnostic Link (DL), EDLS, ODX Studio, Candela Studio
Work content:
3. Stakeholder Interaction
o Regularly communicate with engineering, production, and aftersales teams to understand ECU cybersecurity-related issues and resolve it within SLA.
o Coordinate with ECU owners, tool owners, diagnostic tool users (global teams), and workshop users to troubleshoot and fix issues.
o Coordinate with development team to enhance the product quality to satisfy the customer requirements.
________________________________________
4. Soft Skills
o Good communication and interpersonal skills
o Ability to work in cross-functional and global teams (Europe, DTNA , Japan, India..etc)
5. Work Flexibility
o Willingness to work in night, Morning & Afternoon shifts.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices."
Salary : Rs. 2,00,000.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Deliver end to end insurance claims processing services. Develop and deliver business solutions to improve insurance claims process.
Required graduate freshers who have good communication skills, ready wok in night shift, WFO,
Please do not line up candidates who are waiting for results or from Science / BSC background.
Responsibilities
Job Description: Deliver end to end insurance claims processing services. Develop and deliver business solutions to improve insurance claims process.
Required graduate freshers who have good communication skills, ready wok in night shift, WFO,
Please do not line up candidates who are waiting for results or from Science / BSC background.
Salary : Rs. 2,07,600.0 - Rs. 2,53,200.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ob Description: • Bachelor degree or equivalent from an accredited institution.
Freshers with good comms & understanding.
Good to have below skills:
• years of experience in contract drafting, commercial law, (experience in specific industries like, healthcare.
• Strong understanding of contract law and legal terminology.
• Excellent drafting, negotiation, and communication skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Attention to detail with a focus on accuracy.
• Strong organizational and time-management skills.
Rotational Shift.
Work From Office.
• Ability to work independently as well as part of a team.
• Knowledge of legal software and document management systems is a plus.
Release Comments:
Please use the below link to begin submitting Candidates.
Responsibilities
ob Description: • Bachelor degree or equivalent from an accredited institution.
Freshers with good comms & understanding.
Good to have below skills:
• years of experience in contract drafting, commercial law, (experience in specific industries like, healthcare.
• Strong understanding of contract law and legal terminology.
• Excellent drafting, negotiation, and communication skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Attention to detail with a focus on accuracy.
• Strong organizational and time-management skills.
Rotational Shift.
Work From Office.
• Ability to work independently as well as part of a team.
• Knowledge of legal software and document management systems is a plus.
Release Comments:
Please use the below link to begin submitting Candidates.
Salary : Rs. 2,30,000.0 - Rs. 2,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
4 Responsibility Sections:
Data Entry & Management
Data Verification & Quality Control
Reporting & Documentation
Coordination & Communication
Additional Sections:
Required Skills (Mandatory + Good to Have)
Key Performance Indicators (KPIs)
Soft Skills & Competencies
What We Offer
Responsibilities
4 Responsibility Sections:
Data Entry & Management
Data Verification & Quality Control
Reporting & Documentation
Coordination & Communication
Additional Sections:
Required Skills (Mandatory + Good to Have)
Key Performance Indicators (KPIs)
Soft Skills & Competencies
What We Offer
Salary : Rs. 0.0 - Rs. 2,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Engineering & Networks team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Asset Management Practitioner, you will be responsible for overseeing the lifecycle management of assets within the organization. This includes managing software assets by tracking licenses, agreements, and digital tools, as well as managing hardware assets through accurate tracking, tagging, maintenance, and reporting of physical information technology assets. You will audit, control, maintain, and reconcile assets to ensure compliance and optimize resource usage. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended. Advanced proficiency in Configuration Management (CM) is suggested. Develop a thorough understanding of asset management processes to ensure accurate and efficient tracking of all organizational assets. Collaborate with cross-functional teams to identify opportunities for improving asset utilization and reducing costs. Contribute to the preparation and execution of asset audits to maintain compliance with organizational policies and external regulations. Support the implementation of best practices in asset tagging, maintenance, and reporting to enhance data accuracy and availability. Assist in identifying and resolving discrepancies in asset records to maintain integrity and reliability of asset information.
Responsibilities
Client & Project: We are seeking a new talent to join the Engineering & Networks team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Asset Management Practitioner, you will be responsible for overseeing the lifecycle management of assets within the organization. This includes managing software assets by tracking licenses, agreements, and digital tools, as well as managing hardware assets through accurate tracking, tagging, maintenance, and reporting of physical information technology assets. You will audit, control, maintain, and reconcile assets to ensure compliance and optimize resource usage. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended. Advanced proficiency in Configuration Management (CM) is suggested. Develop a thorough understanding of asset management processes to ensure accurate and efficient tracking of all organizational assets. Collaborate with cross-functional teams to identify opportunities for improving asset utilization and reducing costs. Contribute to the preparation and execution of asset audits to maintain compliance with organizational policies and external regulations. Support the implementation of best practices in asset tagging, maintenance, and reporting to enhance data accuracy and availability. Assist in identifying and resolving discrepancies in asset records to maintain integrity and reliability of asset information.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
