Summary
This role is based in Bangalore US Fees team. The team provides operational support in respect to setting up and charging Management fees for WM and Corporate and Institutional clients of Northern Trust. The Position reports to the Team Leader of the Bangalore US WM Fees team.
The Analyst, Fees is required to take full ownership for one or more processes, reports and/or procedures with a focus on resolution of complex transactions, where expertise is required to interpret policies, guidelines and/or processes. The candidate should be analytically and procedurally competent. Emerging as an expert in a specific skill set but remains focused primarily on daily execution of Team’s responsibilities.
Responsibilities
Major Duties
• Full ownership for one or more processes, reports and/or procedures.
• Handling and processing of transactions within predefined established guidelines
• Responsible for processing activities pertaining to Fee Operations primarily for WM Clients
• Responsible for identifying and resolving problems within established guidelines
• Works effectively as a team member and also independently
• Attain knowledge of the core aspects of the job
• Assists client, partners and staff with complex problem resolution. Maintains technical knowledge of Fee Operations and how the function relates to other operating areas
• Maintains risk management and control activities for their assigned group
• Building effective working relationship with off-shore partners and other relevant partner areas
Knowledge/Skills
Attention to detail, ability to perform stringent and exhaustive tasks, excellent communication and coordination abilities.
Advanced MS Office usage abilities
Salary : Rs. 1,50,000.0 - Rs. 2,40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
•Providing excellent customer service support to customers during every single interaction •Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for the product (Laptops,Desktops,Printer etc) •Assisting end users to avoid or reduce problem occurrences
Responsibilities
Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ and India) •Engaging support as needed to ensure SLA demands are met . •Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement •Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence. •Providing direction and guidance to process improvements. •Articulating recommendations and explain resolutions to clients.
Salary : Rs. 2,91,600.0 - Rs. 2,91,600.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Consulting - Internal Audit – Staff
As part of our Consulting- Internal Audit team you will handle client engagements related to Internal Audit, Process risks, Process compliance and reviews, SOX Compliance, Standard Operating Procedures manuals & Enterprise Risk Management.
The opportunity
We’re looking for Analyst with expertise in Internal Audit to join the leadership group of our EY-Consulting Risk Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Your key responsibilities
• Execution on client engagement - ensuring quality delivery as per engagement letter.
• Ensure compliance with risk management strategies, plans and activities of the firm.
• Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations.
• Demonstrate an application and solution-based approach to the problem-solving technique. The same can be utilized for research on delivery of solutions.
• Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service.
• Develop strong working relationships with client and build a level of influence with key client contacts.
• Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development
Responsibilities
Skills and attributes for success
• Exceptional command on spoken and written English
• Globally mobile and flexible to travel to onsite locations
• Highly analytical, organised and meticulous consulting skills
• Strong academic history (degree in Business, Accounting, or similar work experience in similar industry, Big 4 preferred)
• Proficient in MS-Office Suite, data analysis & validation
• Team player with strong interpersonal skills
• Ability to prioritize deliverables effectively in order to achieve optimum results.
To qualify for the role, you must have
• CA, bachelor’s in commerce OR MBA (Master’s in business administration)
• 1-3 years of work experience in Internal audit projects
• Technical experience in Finance, Operations or Regulatory Compliance
Ideally, you’ll also have
• Problem solving skills
• Ability to think differently and innovate
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
