Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work
Responsibilities
Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work
Salary : Rs. 2,50,000.0 - Rs. 2,60,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work
Responsibilities
Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work
Salary : Rs. 1,80,000.0 - Rs. 1,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job description:
International Voice Process
Responsibilities:
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Candidate expected interactions are within Candidate team and direct supervisor
Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work
Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required
Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
Responsibilities
Mandatory Pointers
1 year experience into international voice process – BPO experience (mandatory).
Good communication skills with strong grasping power.
Candidate should be within the transport boundary(boundary list is attached for reference)
4. No postgraduate profiles
5. Resume should be updated (current address falling within transport boundary & candidate photo)
6. Flexible with night shifts(graveyard & midnight shifts as well).
7. Candidate should be ok with 10hrs window(9 working hrs +1hr break)
Salary : Rs. 3,00,000.0 - Rs. 4,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Responsibilities
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Salary : Rs. 3,00,000.0 - Rs. 4,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Monitoring performance to ensure application performs with growing data in the Data Hub 24/7 including weekend support.
• Investigate basic issues such as solving usage problems, job failures, access issues
• Investigate and communicate with source teams on file delays, data file issues
• Maintain operational hygiene – capacity monitoring, housekeeping logs/errors/temporary files, re-instate platform into stable state after outage / upgrades
• Co-ordinate and execute deployment of code/configuration coming part of enhancements and change requests
• Co-ordinate with Admin team on system upgrades, patch deployment and send user communication
• Handover issues to Level-2 which require deep application specific knowledge
Responsibilities
Monitoring performance to ensure application performs with growing data in the Data Hub 24/7 including weekend support.
• Investigate basic issues such as solving usage problems, job failures, access issues
• Investigate and communicate with source teams on file delays, data file issues
• Maintain operational hygiene – capacity monitoring, housekeeping logs/errors/temporary files, re-instate platform into stable state after outage / upgrades
• Co-ordinate and execute deployment of code/configuration coming part of enhancements and change requests
• Co-ordinate with Admin team on system upgrades, patch deployment and send user communication
• Handover issues to Level-2 which require deep application specific knowledge
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD:
Typing speed 25-30
Freshers with good communication skills
Bachelor degree Any Graduate
Shift -Rotational
Interview Process:
Typing Test (1st Round)
Reading Skills (2nd Round)
Final Interview (Done by managers) (Final Round)
only F2F round of interview
Points to be noted:-
Need Full time/ Degree or Provisional Certificate (Mandatory)
Job Location- Noida
Rates will be Fixed- 110 + 18% (Vendor Margin) + GST
Uploading Profile with Valid ID Proof is
Responsibilities
JD:
Typing speed 25-30
Freshers with good communication skills
Bachelor degree Any Graduate
Shift -Rotational
Interview Process:
Typing Test (1st Round)
Reading Skills (2nd Round)
Final Interview (Done by managers) (Final Round)
only F2F round of interview
Points to be noted:-
Need Full time/ Degree or Provisional Certificate (Mandatory)
Job Location- Noida
Rates will be Fixed- 110 + 18% (Vendor Margin) + GST
Uploading Profile with Valid ID Proof is
Salary : Rs. 0.0 - Rs. 2,70,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
