As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute to team meetings by sharing insights and suggesting improvements to processes."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute to team meetings by sharing insights and suggesting improvements to processes."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Prometheus SD. The client is FEDEX CORPORATION, a company specializing in global courier delivery services and supply chain management solutions.
Responsibilities: As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required. Intermediate proficiency in Issue Management, Data Management and Integration, and IT Security Operations is suggested, along with Intermediate proficiency in Infrastructure Event Management.
Develop a thorough understanding of infrastructure and application environments to enhance issue diagnosis and resolution efficiency.
Collaborate with team members to share insights and improve support processes, contributing to continuous service improvement.
Identify recurring technical issues and assist in developing preventive measures to reduce incident frequency.
Maintain clear and professional communication with users and stakeholders to ensure transparency and satisfaction.
Follow established procedures diligently while seeking opportunities to streamline workflows and enhance operational effectiveness."
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Prometheus SD. The client is FEDEX CORPORATION, a company specializing in global courier delivery services and supply chain management solutions.
Responsibilities: As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required. Intermediate proficiency in Issue Management, Data Management and Integration, and IT Security Operations is suggested, along with Intermediate proficiency in Infrastructure Event Management.
Develop a thorough understanding of infrastructure and application environments to enhance issue diagnosis and resolution efficiency.
Collaborate with team members to share insights and improve support processes, contributing to continuous service improvement.
Identify recurring technical issues and assist in developing preventive measures to reduce incident frequency.
Maintain clear and professional communication with users and stakeholders to ensure transparency and satisfaction.
Follow established procedures diligently while seeking opportunities to streamline workflows and enhance operational effectiveness."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Insurance associate, able to read, understand, apply and write basic English, MS office knowledge would be an added advantage, keyboard typing skills is mandatory.
WFO/WFH - Work from Office (WFO)
Work Timings – 5:30 PM to 3 AM
Responsibilities
Look for resources who have completed graduation and all semester marksheets.
Manage end to end transactional and administration activities of insurance processes. Perform data entry and research in various systems and tracking tools.
Salary : Rs. 2,07,600.0 - Rs. 2,53,200.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are looking for a Technical Support Engineer to provide first-level technical support to end users by troubleshooting hardware, software, and network-related issues. This role is ideal for fresh graduates who are passionate about technology, customer service, and problem-solving.
Key Responsibilities
Provide first-level technical support via phone, email, chat, or ticketing system.
Troubleshoot and resolve hardware, software, operating system, and network issues.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Assist users with account setup, password resets, and application access.
Log, track, and update incidents and service requests in the helpdesk ticketing system.
Escalate complex technical issues to senior support teams when necessary.
Perform basic system and software installations, updates, and maintenance.
Document troubleshooting steps and resolutions for future reference.
Ensure timely resolution of support requests while maintaining excellent customer service.
Follow IT policies, procedures, and service level agreements (SLAs).
Qualifications
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Fresh graduates are welcome to apply.
Basic knowledge of Windows operating systems, Microsoft Office, and computer hardware.
Familiarity with networking concepts (TCP/IP, LAN/Wi-Fi) is an advantage.
Understanding of helpdesk or ticketing systems is a plus but not required.
Willingness to learn new technologies and IT support processes.
Strong analytical and troubleshooting skills.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Willing to work onsite and on shifting schedules if required.
Responsibilities
Salary : Rs. 16.0 - Rs. 18.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Customer Service Representative engages with customers to address their concerns and inquiries through various communication channels. Key responsibilities include managing support activities for timely issue resolution, collaborating with teams to enhance service delivery, and maintaining customer satisfaction. Candidates should have strong communication skills, proficiency in Service Desk Management, and the ability to handle multiple tasks efficiently. A minimum of 2 years of experience in Service Desk Management is required.
Responsibilities
The Customer Service Representative engages with customers to address their concerns and inquiries through various communication channels. Key responsibilities include managing support activities for timely issue resolution, collaborating with teams to enhance service delivery, and maintaining customer satisfaction. Candidates should have strong communication skills, proficiency in Service Desk Management, and the ability to handle multiple tasks efficiently. A minimum of 2 years of experience in Service Desk Management is required.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Application Tech Support Practitioner is responsible for acting as the ongoing interface between the client and the system or application. Key responsibilities include ensuring quality service delivery, accurately defining client issues, and designing resolutions based on product knowledge. Candidates should have beginner proficiency in Service Desk Management and be able to collaborate with team members to enhance service delivery. Continuous learning and participation in team discussions are also essential.
Responsibilities
The Application Tech Support Practitioner is responsible for acting as the ongoing interface between the client and the system or application. Key responsibilities include ensuring quality service delivery, accurately defining client issues, and designing resolutions based on product knowledge. Candidates should have beginner proficiency in Service Desk Management and be able to collaborate with team members to enhance service delivery. Continuous learning and participation in team discussions are also essential.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Work Mode - WFO,
Shift timing - 5.00 PM to 2.30 AM IST.
Freshers with good communication and flexible with shifts.
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow
You will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations
You will be expected to coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc
Looking for the candidate with Good Communication and written skills, any degree expect B.Tech/B.E/Master's Degree.
Responsibilities
Work Mode - WFO,
Shift timing - 5.00 PM to 2.30 AM IST.
Freshers with good communication and flexible with shifts.
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow
You will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations
You will be expected to coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc
Looking for the candidate with Good Communication and written skills, any degree expect B.Tech/B.E/Master's Degree.
Salary : Rs. 2,40,000.0 - Rs. 2,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The role involves designing and executing verification and validation (V&V) strategies for classical machine learning and generative AI systems. Key responsibilities include defining test plans, evaluating AI models for various metrics, and building scalable automation frameworks. Candidates should have strong programming skills in Python, experience in software testing and automation, and familiarity with cloud environments. The ideal candidate will also possess good communication skills and experience with multi-stakeholder delivery models.
Responsibilities
The role involves designing and executing verification and validation (V&V) strategies for classical machine learning and generative AI systems. Key responsibilities include defining test plans, evaluating AI models for various metrics, and building scalable automation frameworks. Candidates should have strong programming skills in Python, experience in software testing and automation, and familiarity with cloud environments. The ideal candidate will also possess good communication skills and experience with multi-stakeholder delivery models.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
