As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Responsibilities
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client - Prominent luxury real estate ( Damac)
Work option and Location - Work Onsite, Dubai Internet city, Dubai UAE
Availability: Immediate Joiners Preferred
Working Day - Monday to Friday and Time 9AM to 6 PM
Job Title: Management Trainee (UAE National)
Qualifications:
Bachelor's Degree or High School Graduate
UAE Nationality (mandatory)
Salary:
Bachelor's: AED 15,000 + Nafis
Diploma- AED 13000+ Nafis
High School: AED 12,000 + Nafis
Role Overview: We are hiring enthusiastic and driven UAE Nationals for the role of Management Trainee. This is an excellent opportunity to gain hands-on experience, develop key business skills, and grow within a dynamic organization.
What We Offer:
Structured training and development program
Career growth opportunities
Supportive work environment
Responsibilities
Qualifications:
Bachelor's Degree or Intermediate / High School Graduate
UAE Nationality (mandatory)
Salary : Rs. 10,000.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and applications.- Familiarity with remote support tools and techniques.- Ability to communicate technical information clearly to non-technical users
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and applications.- Familiarity with remote support tools and techniques.- Ability to communicate technical information clearly to non-technical users
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the product. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong communication skills to interact effectively with clients.- Ability to analyze and interpret client issues accurately.- Familiarity with various support tools and ticketing systems. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the product. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong communication skills to interact effectively with clients.- Ability to analyze and interpret client issues accurately.- Familiarity with various support tools and ticketing systems. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Overview:
We are looking for an "Invoicing and Inventory Management Associate" to manage IT invoices and IT hardware inventory for the firm’s Systems department. The associate is responsible for performing and overseeing day-to-day invoicing operations duties as well as managing various inventory related tasks, which include, monitoring of inventory levels, make projections and recommendations on the purchase requirements, coordinate with Purchasing and Finance department for sharing information required to raise POs, create regular inventory reports, and share trends on the utilization of IT assets, check bulk orders for accuracy, coordinate with vendor for replacements and service related queries etc. The candidate should also exhibit experience in processing invoices and have sound knowledge of accounting practices and should have the ability to review invoices and verify tax information, should be able to coordinate with the vendors, check and rectify discrepancies before approving/rejecting invoices. The candidate should also be able to set and track payment reminders and should be able to undertake a thorough check of pending invoices before processing the payments. The candidate should have Strong computer skills including Microsoft Excel, good math and accounting skills, excellent organizational and time-management skills and prior experience in Inventory management and invoice processing or related field. We are looking for a dedicated professional who can efficiently manage invoicing and inventory tasks while ensuring accuracy and compliance with company policies.
What you’ll do day to day
- Oversee and monitor inventory levels, including issuing and tracking IT hardware.
- Make projections and recommendations for purchase requirements based on inventory levels.
- Create and share regular inventory reports and analyze IT asset utilization trends.
- Verify the accuracy of bulk orders and coordinate with vendors for replacements and service queries.
- Anticipate IT supply needs, place and expedite orders, and serve as the primary contact for IT vendors.
- Resolve complex billing issues and escalations, and ensure timely processing of contract amendments and billing credits.
- Prepare monthly, quarterly, and yearly expense reports, maintain an updated vendor database, and coordinate with vendors on pending invoices and payment processing.
- Collaborate with the Purchasing and Finance departments to share necessary information for raising POs and processing related invoices.
- Identify process inefficiencies and recommend remediation steps, and suggest improvements by working with cross-functional teams.
Responsibilities
Who we’re looking for:
- The candidate should have Strong computer skills including Microsoft Excel, good math and accounting skills, excellent organizational and time-management skills and prior experience in Inventory management or related field.
- The candidate must have strong vendor management, communication skills, and administrative writing skills
- Candidates having IT Store keeping experience, bill processing experience, maintaining AMC records, support renewals, experience will be preferred.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Skills & Qualifications:
Bachelor’s degree in Commerce, Finance, Accounting, or Business Administration.
Strong communication skills – verbal and written.
Basic understanding of financial and accounting principles.
Proficiency in MS Office, especially Excel.
Good analytical and problem-solving skills.
Willingness to work in a team and learn new processes.
Prior internship or project work in finance is a plus (not mandatory).
Responsibilities
Key Skills & Qualifications:
Bachelor’s degree in Commerce, Finance, Accounting, or Business Administration.
Strong communication skills – verbal and written.
Basic understanding of financial and accounting principles.
Proficiency in MS Office, especially Excel.
Good analytical and problem-solving skills.
Willingness to work in a team and learn new processes.
Prior internship or project work in finance is a plus (not mandatory).
Salary : Rs. 15,000.0 - Rs. 18,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Partner with business stakeholders to understand hiring needs, role requirements, and recruitment timelines.
Develop job descriptions and specifications as per role requirements.
Source candidates using multiple channels: job portals, LinkedIn/media, networking, referrals, campus drives (if relevant), and talent pool.
Screen resumes/applications, conduct phone/virtual/face‑to‑face interviews, assess candidate fit (skills, culture).
Responsibilities
Partner with business stakeholders to understand hiring needs, role requirements, and recruitment timelines.
Develop job descriptions and specifications as per role requirements.
Source candidates using multiple channels: job portals, LinkedIn/media, networking, referrals, campus drives (if relevant), and talent pool.
Screen resumes/applications, conduct phone/virtual/face‑to‑face interviews, assess candidate fit (skills, culture).
Salary : Rs. 15,000.0 - Rs. 18,700.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
