Client & Project: We are seeking a new talent to join the Engineering & Networks team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Asset Management Practitioner, you will be responsible for overseeing the lifecycle management of assets within the organization. This includes managing software assets by tracking licenses, agreements, and digital tools, as well as managing hardware assets through accurate tracking, tagging, maintenance, and reporting of physical information technology assets. You will audit, control, maintain, and reconcile assets to ensure compliance and optimize resource usage. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended. Advanced proficiency in Configuration Management (CM) is suggested. Develop a thorough understanding of asset management processes to ensure accurate and efficient tracking of all organizational assets. Collaborate with cross-functional teams to identify opportunities for improving asset utilization and reducing costs. Contribute to the preparation and execution of asset audits to maintain compliance with organizational policies and external regulations. Support the implementation of best practices in asset tagging, maintenance, and reporting to enhance data accuracy and availability. Assist in identifying and resolving discrepancies in asset records to maintain integrity and reliability of asset information.
Responsibilities
Client & Project: We are seeking a new talent to join the Engineering & Networks team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Asset Management Practitioner, you will be responsible for overseeing the lifecycle management of assets within the organization. This includes managing software assets by tracking licenses, agreements, and digital tools, as well as managing hardware assets through accurate tracking, tagging, maintenance, and reporting of physical information technology assets. You will audit, control, maintain, and reconcile assets to ensure compliance and optimize resource usage. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended. Advanced proficiency in Configuration Management (CM) is suggested. Develop a thorough understanding of asset management processes to ensure accurate and efficient tracking of all organizational assets. Collaborate with cross-functional teams to identify opportunities for improving asset utilization and reducing costs. Contribute to the preparation and execution of asset audits to maintain compliance with organizational policies and external regulations. Support the implementation of best practices in asset tagging, maintenance, and reporting to enhance data accuracy and availability. Assist in identifying and resolving discrepancies in asset records to maintain integrity and reliability of asset information.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Execute assigned tasks with attention to detail and ensure timely resolution of incidents and issues. Collaborate effectively with team members to support service delivery and enhance customer satisfaction. Identify recurring problems and suggest improvements to existing processes. Maintain accurate documentation of incidents and resolutions to support continuous learning and team knowledge.RRN- RRN000380Type of resource :NewThere is new requirements as Additional headcount has been approved to support the upcoming PDC8 facility in Pune.
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Execute assigned tasks with attention to detail and ensure timely resolution of incidents and issues. Collaborate effectively with team members to support service delivery and enhance customer satisfaction. Identify recurring problems and suggest improvements to existing processes. Maintain accurate documentation of incidents and resolutions to support continuous learning and team knowledge.RRN- RRN000380Type of resource :NewThere is new requirements as Additional headcount has been approved to support the upcoming PDC8 facility in Pune.
Salary : Rs. 0.0 - Rs. 30.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company providing diverse services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as investigation and restoration efforts. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Follow established processes to resolve common incidents and issues efficiently and accurately. Collaborate with team members to identify recurring problems and suggest improvements. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Continuously enhance your skills and knowledge to support the team's objectives and improve service delivery.RRN- RRN000377Type of resource :NewThere is new requirements as Additional headcount has been approved to support the upcoming PDC8 facility in Pune
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company providing diverse services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as investigation and restoration efforts. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Follow established processes to resolve common incidents and issues efficiently and accurately. Collaborate with team members to identify recurring problems and suggest improvements. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Continuously enhance your skills and knowledge to support the team's objectives and improve service delivery.RRN- RRN000377Type of resource :NewThere is new requirements as Additional headcount has been approved to support the upcoming PDC8 facility in Pune
Salary : Rs. 3,00,000.0 - Rs. 4,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document all client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document all client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Central Asset - Shared. The client is Cross Client, a company that provides diverse services across multiple sectors, focusing on delivering integrated solutions to meet various business needs.
Responsibilities: As an IT Service Management Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risks related to services. You will provide operational support to maintain production systems and devices in an online and available state. Expected to build knowledge and support the team, you will also participate in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended.
Develop a thorough understanding of IT production systems to ensure seamless service delivery and quick resolution of issues.
Collaborate effectively with team members to enhance service management processes and improve operational efficiency.
Identify recurring challenges and contribute ideas to optimize infrastructure service management lifecycle activities.
Maintain clear and timely communication with stakeholders to support transparency and client satisfaction.
Continuously seek opportunities to expand knowledge in IT service management and related technologies to support team growth
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Central Asset - Shared. The client is Cross Client, a company that provides diverse services across multiple sectors, focusing on delivering integrated solutions to meet various business needs.
Responsibilities: As an IT Service Management Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risks related to services. You will provide operational support to maintain production systems and devices in an online and available state. Expected to build knowledge and support the team, you will also participate in problem-solving discussions. Advanced proficiency in Asset Life Cycle Management is required. Advanced proficiency in Hardware Asset Management (HAM) is recommended.
Develop a thorough understanding of IT production systems to ensure seamless service delivery and quick resolution of issues.
Collaborate effectively with team members to enhance service management processes and improve operational efficiency.
Identify recurring challenges and contribute ideas to optimize infrastructure service management lifecycle activities.
Maintain clear and timely communication with stakeholders to support transparency and client satisfaction.
Continuously seek opportunities to expand knowledge in IT service management and related technologies to support team growth
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company providing diverse services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Follow established processes to resolve common incidents and issues efficiently and accurately. Collaborate with team members to identify recurring problems and suggest practical solutions. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Continuously enhance your technical skills and knowledge to improve service delivery and support.RR Number :RRN000373Backfill Employee Name :Manoj Chavan Backfill Employee ID :Manoj.Chavan Role off date :6th March'26Type of resource :backfill
Comments for Suppliers: Microsoft Windows Desktop Management (P2 - Intermediate)
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company providing diverse services across multiple sectors.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems and contribute to maintaining their smooth operation. Follow established processes to resolve common incidents and issues efficiently and accurately. Collaborate with team members to identify recurring problems and suggest practical solutions. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Continuously enhance your technical skills and knowledge to improve service delivery and support.RR Number :RRN000373Backfill Employee Name :Manoj Chavan Backfill Employee ID :Manoj.Chavan Role off date :6th March'26Type of resource :backfill
Comments for Suppliers: Microsoft Windows Desktop Management (P2 - Intermediate)
Salary : Rs. 0.0 - Rs. 3.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: "Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve utilizing exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Beginner proficiency in Service Desk Management is required.
Engage with clients to understand their needs and provide timely support.
Document and track client issues to ensure effective resolution.
Collaborate with team members to enhance service delivery processes.
Continuously learn and adapt to new technologies and systems.
Provide feedback to improve client satisfaction and system performance."
Comments for Suppliers: Service Desk Management (P1 - Beginner)
Responsibilities
Job Description: "Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve utilizing exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Beginner proficiency in Service Desk Management is required.
Engage with clients to understand their needs and provide timely support.
Document and track client issues to ensure effective resolution.
Collaborate with team members to enhance service delivery processes.
Continuously learn and adapt to new technologies and systems.
Provide feedback to improve client satisfaction and system performance."
Comments for Suppliers: Service Desk Management (P1 - Beginner)
Salary : Rs. 0.0 - Rs. 30.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infra Tech Support Practitioner, you will be responsible for providing first and second level technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Develop a clear understanding of infrastructure support processes and apply them consistently to resolve technical issues.
Collaborate effectively with team members to ensure timely and accurate communication with users and clients.
Identify common patterns in technical problems and contribute to improving support procedures.
Maintain detailed documentation of incidents and resolutions to support continuous learning and service improvement.
Demonstrate a proactive approach to learning new technologies and tools relevant to infrastructure support
Responsibilities
As an Infra Tech Support Practitioner, you will be responsible for providing first and second level technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Develop a clear understanding of infrastructure support processes and apply them consistently to resolve technical issues.
Collaborate effectively with team members to ensure timely and accurate communication with users and clients.
Identify common patterns in technical problems and contribute to improving support procedures.
Maintain detailed documentation of incidents and resolutions to support continuous learning and service improvement.
Demonstrate a proactive approach to learning new technologies and tools relevant to infrastructure support
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Central Asset - Shared. The client is Cross Client, a company that provides diverse services across multiple industries and sectors.
Responsibilities: As an IT Service Management Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include supporting the infrastructure service management lifecycle, ensuring client satisfaction, managing risks to services, and providing operational support to keep production systems and devices online and available. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Hardware Asset Management (HAM) is required. Advanced proficiency in Asset Life Cycle Management is recommended.
Develop a thorough understanding of IT production systems and service management processes to ensure smooth operations.
Execute assigned tasks independently while seeking guidance to resolve common issues effectively.
Contribute to team discussions by identifying recurring patterns and suggesting practical solutions.
Collaborate with colleagues to maintain high standards of service availability and client satisfaction.
Continuously enhance your knowledge of asset management practices to support team goals and project success."
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Central Asset - Shared. The client is Cross Client, a company that provides diverse services across multiple industries and sectors.
Responsibilities: As an IT Service Management Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include supporting the infrastructure service management lifecycle, ensuring client satisfaction, managing risks to services, and providing operational support to keep production systems and devices online and available. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Hardware Asset Management (HAM) is required. Advanced proficiency in Asset Life Cycle Management is recommended.
Develop a thorough understanding of IT production systems and service management processes to ensure smooth operations.
Execute assigned tasks independently while seeking guidance to resolve common issues effectively.
Contribute to team discussions by identifying recurring patterns and suggesting practical solutions.
Collaborate with colleagues to maintain high standards of service availability and client satisfaction.
Continuously enhance your knowledge of asset management practices to support team goals and project success."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
