As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment knowledge.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday. Should be comfortable with WFO
Good Excel and PowerPoint knowledge.
Responsibilities
Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment knowledge.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday. Should be comfortable with WFO
Good Excel and PowerPoint knowledge.
Salary : Rs. 16,200.0 - Rs. 20,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment experience.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday.
Good Excel and PowerPoint knowledge.
Responsibilities
Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment experience.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday.
Good Excel and PowerPoint knowledge.
Rotational Shifts
Hybrid work style.
Salary : Rs. 14,900.0 - Rs. 18,700.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day will involve acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Familiarity with operating system configurations and settings.- Understanding of application support and maintenance processes.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bhubaneswar office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day will involve acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Familiarity with operating system configurations and settings.- Understanding of application support and maintenance processes.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bhubaneswar office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Engage in continuous learning to stay updated with the latest technologies and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workplace Technology Solutions.- Good To Have Skills: Experience with troubleshooting and resolving technical issues.- Familiarity with incident management systems and service desk tools.- Understanding of network configurations and basic IT infrastructure.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Workplace Technology Solutions.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Engage in continuous learning to stay updated with the latest technologies and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workplace Technology Solutions.- Good To Have Skills: Experience with troubleshooting and resolving technical issues.- Familiarity with incident management systems and service desk tools.- Understanding of network configurations and basic IT infrastructure.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Workplace Technology Solutions.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, providing exceptional support, and ensuring the smooth operation of our world-class systems. You will utilize your communication skills to define client issues accurately and design effective resolutions based on your comprehensive product knowledge, contributing to the overall quality and reliability of our services. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Familiarity with ticketing systems and support tools.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, providing exceptional support, and ensuring the smooth operation of our world-class systems. You will utilize your communication skills to define client issues accurately and design effective resolutions based on your comprehensive product knowledge, contributing to the overall quality and reliability of our services. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Familiarity with ticketing systems and support tools.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
WFH/WFO – WFO
Work Timings – between the window of 12Noon to 10pm
Detailed Job Description –
* Good in communication
* Good in accounting knowledge
* Good in Invoice processing
* Ready to work from office
* Education – Finance and Accounting - Bcom Mcom, MBA etc
Responsibilities
WFH/WFO – WFO
Work Timings – between the window of 12Noon to 10pm
Detailed Job Description –
* Good in communication
* Good in accounting knowledge
* Good in Invoice processing
* Ready to work from office
* Education – Finance and Accounting - Bcom Mcom, MBA etc
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of client relationship management.
- Familiarity with ticketing systems and support workflows.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of client relationship management.
- Familiarity with ticketing systems and support workflows.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of incident management processes.- Familiarity with ticketing systems and service level agreements.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of incident management processes.- Familiarity with ticketing systems and service level agreements.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
