Key Responsibilities
Assist in reviewing employee files, HR records, and documentation
Support audits related to recruitment, attendance, payroll, and exits
Verify statutory compliance documents under guidance
Help identify gaps or discrepancies in HR data
Maintain audit checklists, trackers, and reports
Coordinate with HR team for document collection and follow-ups
Responsibilities
Key Responsibilities
Assist in reviewing employee files, HR records, and documentation
Support audits related to recruitment, attendance, payroll, and exits
Verify statutory compliance documents under guidance
Help identify gaps or discrepancies in HR data
Maintain audit checklists, trackers, and reports
Coordinate with HR team for document collection and follow-ups
Salary : Rs. 1,50,000.0 - Rs. 2,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring system stability and performance. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide technical support to users and troubleshoot issues.- Analyze system logs and identify potential issues.- Collaborate with development teams to resolve complex technical issues.- Document troubleshooting steps and solutions for future reference.- Conduct regular system audits to ensure data integrity and security.- Assist in the implementation of system upgrades and enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Warehouse ETL Testing.- Strong understanding of database concepts and SQL queries.- Experience with ETL tools such as Informatica or Talend.- Knowledge of data warehousing principles and best practices.- Familiarity with testing methodologies and tools.- Good To Have Skills: Experience with Agile methodologies. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Data Warehouse ETL Testing.- This position is based at our Gurugram office.- A 15 years full-time education is required.
Responsibilities
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring system stability and performance. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide technical support to users and troubleshoot issues.- Analyze system logs and identify potential issues.- Collaborate with development teams to resolve complex technical issues.- Document troubleshooting steps and solutions for future reference.- Conduct regular system audits to ensure data integrity and security.- Assist in the implementation of system upgrades and enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Warehouse ETL Testing.- Strong understanding of database concepts and SQL queries.- Experience with ETL tools such as Informatica or Talend.- Knowledge of data warehousing principles and best practices.- Familiarity with testing methodologies and tools.- Good To Have Skills: Experience with Agile methodologies. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Data Warehouse ETL Testing.- This position is based at our Gurugram office.- A 15 years full-time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day will involve acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Familiarity with operating system configurations and settings.- Understanding of application support and maintenance processes.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bhubaneswar office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day will involve acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Familiarity with operating system configurations and settings.- Understanding of application support and maintenance processes.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bhubaneswar office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage in discussions to enhance your knowledge and contribute to the overall improvement of the team's capabilities. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and solutions to enhance team knowledge.- Collaborate with cross-functional teams to ensure seamless application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Management.- Good To Have Skills: Experience with Asset Life Cycle Management.- Familiarity with troubleshooting techniques for software applications.- Understanding of system monitoring tools and their applications.- Ability to analyze and interpret system performance metrics. Additional Information: - The candidate should have minimum 0-2 years of experience in Asset Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage in discussions to enhance your knowledge and contribute to the overall improvement of the team's capabilities. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and solutions to enhance team knowledge.- Collaborate with cross-functional teams to ensure seamless application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Management.- Good To Have Skills: Experience with Asset Life Cycle Management.- Familiarity with troubleshooting techniques for software applications.- Understanding of system monitoring tools and their applications.- Ability to analyze and interpret system performance metrics. Additional Information: - The candidate should have minimum 0-2 years of experience in Asset Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will also provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in monitoring and maintaining the availability of IT production systems.- Collaborate with team members to identify and resolve service-related issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Good To Have Skills: Experience with Asset Management.- Familiarity with IT service management frameworks such as ITIL.- Understanding of incident management and service request processes.- Ability to work with various IT monitoring tools to ensure system availability. Additional Information: - The candidate should have minimum 0-2 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will also provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in monitoring and maintaining the availability of IT production systems.- Collaborate with team members to identify and resolve service-related issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Good To Have Skills: Experience with Asset Management.- Familiarity with IT service management frameworks such as ITIL.- Understanding of incident management and service request processes.- Ability to work with various IT monitoring tools to ensure system availability. Additional Information: - The candidate should have minimum 0-2 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Skill: Excellent communication skills, Customer focused skillsGood interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiative.Career Level: Level G contractorKey Responsibilities1. IT Asset inventory check and updates2. Reporting and Accuracy Management3. Tracking Asset request tickets in ServiceNow4. Follows the ticket/ incident life cycle as defined by processTechnical Experience1. Incident Management and usage of ticketing tools2. Basic knowledge in MS OfficeProfessional Attributes1. Basic verbal and written communication skills with email etiquette2. Good positive working attitude 3. Reasonable problem solving and analytical skillsEducational Qualification1. Any Bachelor’s degree with the desire to work in 24x7 environment2. Good to have ITIL, technical certificationMust Have:1. Good written and verbal communication skills2. Willingness to work in 24/7 environmentGood to Have 1. Technical background (IT Support)2. Hardware / network course would be an added advantageTotal Year of Experience: 1 to 2 yearsRelevant Year of Experience: 2 years
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service, employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions, ensuring client satisfaction and system reliability. Skill: Excellent communication skills, Customer focused skillsGood interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiative.Career Level: Level G contractorKey Responsibilities1. IT Asset inventory check and updates2. Reporting and Accuracy Management3. Tracking Asset request tickets in ServiceNow4. Follows the ticket/ incident life cycle as defined by processTechnical Experience1. Incident Management and usage of ticketing tools2. Basic knowledge in MS OfficeProfessional Attributes1. Basic verbal and written communication skills with email etiquette2. Good positive working attitude 3. Reasonable problem solving and analytical skillsEducational Qualification1. Any Bachelor’s degree with the desire to work in 24x7 environment2. Good to have ITIL, technical certificationMust Have:1. Good written and verbal communication skills2. Willingness to work in 24/7 environmentGood to Have 1. Technical background (IT Support)2. Hardware / network course would be an added advantageTotal Year of Experience: 1 to 2 yearsRelevant Year of Experience: 2 years
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
