As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain accurate records.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain accurate records.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless IT operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing IT-related inquiries and issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve user experience.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT processes and suggest innovative solutions.
Engage in continuous learning to stay updated on the latest IT trends and technologies."
Responsibilities
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless IT operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing IT-related inquiries and issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve user experience.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT processes and suggest innovative solutions.
Engage in continuous learning to stay updated on the latest IT trends and technologies."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Java Unit Testing Frameworks (Junit| *Unit| *Mock| Cactus| etc)~Digital / Assurance : Mobile Application Testing
Role Descriptions: Software Development Engineer in Test- Develop automated tests and utilities using Selenium| Karate| and Tosca. Embed automation in CICD pipelines and improve test reliability.
Essential Skills: Software Development Engineer in Test- Develop automated tests and utilities using Selenium| Karate| and Tosca. Embed automation in CICD pipelines and improve test reliability.
Responsibilities
Java Unit Testing Frameworks (Junit| *Unit| *Mock| Cactus| etc)~Digital / Assurance : Mobile Application Testing
Role Descriptions: Software Development Engineer in Test- Develop automated tests and utilities using Selenium| Karate| and Tosca. Embed automation in CICD pipelines and improve test reliability.
Essential Skills: Software Development Engineer in Test- Develop automated tests and utilities using Selenium| Karate| and Tosca. Embed automation in CICD pipelines and improve test reliability.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Java Unit Testing Frameworks (Junit| *Unit| *Mock| Cactus| etc)~Digital / Assurance : Mobile Application Testing
Job Description:
We are looking for a HR Audit to join our team, focusing on Non-IT hiring in the BFSI sector. You'll be responsible for sourcing, screening, and recruiting talent for roles in finance, legal, information security, marcom, and more.
Responsibilities
Good written & verbal communication
working on online interview tools is a plus.
Assist in recruitment coordination activities a.
Should have recruitment Knowledge
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday.
Good Excel and PowerPoint knowledge.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Overview
We are seeking a creative and driven Social Media Executive to manage our social media platforms, create engaging content, and help grow our online community. The ideal candidate should be passionate about trends, storytelling, and brand building.
Key Responsibilities
Manage and handle all social media platforms (Instagram, LinkedIn, etc.)
Create, schedule, and publish engaging content (posts, reels, stories)
Monitor social media trends and implement innovative ideas
Engage with followers, respond to comments, and build community
Collaborate with the marketing team for campaigns and promotions
Track performance metrics and prepare reports
Work with influencers and manage collaborations
Ensure brand consistency across all platforms
Required Skills & Qualifications
Bachelor’s degree in Marketing, Communications, or related field
0–1 years of experience in social media management
Strong understanding of social media platforms and trends
Basic knowledge of design tools (Canva, Photoshop, etc.)
Excellent communication and creative writing skills
Ability to multitask and work in a fast-paced environment
Responsibilities
Role Overview
We are seeking a creative and driven Social Media Executive to manage our social media platforms, create engaging content, and help grow our online community. The ideal candidate should be passionate about trends, storytelling, and brand building.
Key Responsibilities
Manage and handle all social media platforms (Instagram, LinkedIn, etc.)
Create, schedule, and publish engaging content (posts, reels, stories)
Monitor social media trends and implement innovative ideas
Engage with followers, respond to comments, and build community
Collaborate with the marketing team for campaigns and promotions
Track performance metrics and prepare reports
Work with influencers and manage collaborations
Ensure brand consistency across all platforms
Required Skills & Qualifications
Bachelor’s degree in Marketing, Communications, or related field
0–1 years of experience in social media management
Strong understanding of social media platforms and trends
Basic knowledge of design tools (Canva, Photoshop, etc.)
Excellent communication and creative writing skills
Ability to multitask and work in a fast-paced environment
Salary : Rs. 3,00,000.0 - Rs. 3,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track client interactions and resolutions to improve service delivery.
Stay updated on industry trends and best practices to continuously improve support processes.
Engage in training and development opportunities to enhance personal and team capabilities."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track client interactions and resolutions to improve service delivery.
Stay updated on industry trends and best practices to continuously improve support processes.
Engage in training and development opportunities to enhance personal and team capabilities."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
0-3 years
8 lacs
Description
Dealer Info and Funding - Roles and Responsibilities : • Managing the complete software development process from conception to deployment • Lead the development team and provide guidance on building end-to-end systems optimized for speed and scalability • Involved in the entire product development lifecycle including the design, development, testing , deployment and maintenance of new and existing features. • Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth • Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design • Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities Required skills and qualifications • 2-3 years’ experience in building large-scale software applications • Experience in building web applications • Experience in Shellscripting. • Experience in designing and integrating RESTful APIs • In-depth knowledge of popular Java frameworks like React, Struts, JSF, and Spring MVC, Spring Boot. • Extensive knowledge in Java development , Webservices and JavaScript • Experience with ORM (e.g. , Hibernate) • Understanding of JPA • Experience in DevOps Tools (Github, Gitlab, Jenkins or deployment tools, etc) • Excellent debugging and optimization skills • Experience in unit/integration testing • Excellent communications skills Technical Skills : • Java , JavaScript, React , HTML/CSS,Git and GitHub. • Tomcat , WebSphere • React • FTP/SFTP • Unix and Shellscript • Databases and Web Storage. • Spring Frameworks. • DevOps tools ( Jenkins, Docker, and Kubernetes) Shift Timings - Availability required during US business hours (6 PM – 3 AM IST)
Responsibilities
0-3 years
8 lacs
Description
Dealer Info and Funding - Roles and Responsibilities : • Managing the complete software development process from conception to deployment • Lead the development team and provide guidance on building end-to-end systems optimized for speed and scalability • Involved in the entire product development lifecycle including the design, development, testing , deployment and maintenance of new and existing features. • Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth • Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design • Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities Required skills and qualifications • 2-3 years’ experience in building large-scale software applications • Experience in building web applications • Experience in Shellscripting. • Experience in designing and integrating RESTful APIs • In-depth knowledge of popular Java frameworks like React, Struts, JSF, and Spring MVC, Spring Boot. • Extensive knowledge in Java development , Webservices and JavaScript • Experience with ORM (e.g. , Hibernate) • Understanding of JPA • Experience in DevOps Tools (Github, Gitlab, Jenkins or deployment tools, etc) • Excellent debugging and optimization skills • Experience in unit/integration testing • Excellent communications skills Technical Skills : • Java , JavaScript, React , HTML/CSS,Git and GitHub. • Tomcat , WebSphere • React • FTP/SFTP • Unix and Shellscript • Databases and Web Storage. • Spring Frameworks. • DevOps tools ( Jenkins, Docker, and Kubernetes) Shift Timings - Availability required during US business hours (6 PM – 3 AM IST)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Engage with clients to understand their needs and provide timely solutions.
Monitor system performance and troubleshoot issues proactively.
Document client interactions and resolutions to enhance service quality.
Collaborate with team members to share insights and improve processes.
Stay updated on industry trends and best practices to enhance service delivery.
Responsibilities
: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Engage with clients to understand their needs and provide timely solutions.
Monitor system performance and troubleshoot issues proactively.
Document client interactions and resolutions to enhance service quality.
Collaborate with team members to share insights and improve processes.
Stay updated on industry trends and best practices to enhance service delivery.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JOVERALL PURPOSE OF JOB
The job involves handling Back Office & Voice exception Tasks. The core job involves loading orders for various sales channels and support onshore teams. Ensuring all the orders are loaded correctly & involves various types of amendments to customer accounts. We have a distinct Exceptions Management team, to help the client teams on order amendments post order loading, actioning requests received through various Internal / external channels & automation fall outs. The activities may including contacting the customers for information required to process assigned tasks.
RESPONSIBILITIES, ACTIVITIES AND KEY DELIVERABLES: When completing this section, please rank the responsibilities in their order of importance so it is apparent to the reader what the key deliverables and challenges facing the role holder are. This section should set out the end results for which the role is accountable. For managerial roles, the emphasis will be on planning, organising, controlling, formulating, implementing, team leadership, directing and innovating etc.
To ensure that the highest quality in activity associated with preventative/corrective data services is undertaken and to identify individual training requirements.
Support training of existing and new activity processes.
To ensure accurate and timely completion of activity associated with preventative/corrective data services in line with agreed delivery targets set by line management.
Appropriate and timely escalation of information, which influences, prevents or impacts services and/or data quality to line management.
Accurate and timely record keeping and maintenance of activity records as required.
Drive change quickly and effectively when targets, goals and activity change.
Ensure clear objectives and targets are set and communicated, and reviewed monthly
Responsibilities
Recognized educational qualifications or time experience commensurate with the role and responsibilities
Computer knowledge with intermediate to advanced experience with Windows & MS office software (Word & Excel).
Excellent verbal and written communication skills
Ability to interpret and correctly action documented processes
Educational Profile
Minimum qualification :- Graduation/10+2 or 10+3
Good Communication Skills
Ability to Speak Fluently
Verbal Grammar
Basic Understanding of Customer Service
Ability to Work in Teams
Personal Attributes
Natural Communicator (Essential)
Flexible to work in shifts(Essential)
Perception Skills (Essential)
Planning & Organisation skills (Essential)
Team Player (Essential)
Energetic (Essential)
Positive Mindset (Essential)
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
