As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management while ensuring timely investigation and restoration of services to maintain operational efficiency and support user needs effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Engage with users to understand their needs and provide effective solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Hyderabad.- A 15 years full time education is required.
Responsibilities
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management while ensuring timely investigation and restoration of services to maintain operational efficiency and support user needs effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Engage with users to understand their needs and provide effective solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Hyderabad.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description (Procurement & Accounts Support – Fresher):
Assist in procurement of goods and services by raising requisitions and purchase orders.
Support end-to-end accounts payable activities including invoice verification, vendor coordination, and payment processing.
Responsibilities
Assist in procurement of goods and services as per company requirements.
Raise purchase requisitions and support purchase order processing.
Coordinate with vendors for quotations, deliveries, and basic queries.
Support accounts payable activities including invoice checking and documentation.
Assist in payment processing and maintain procurement and payment records.
Ensure compliance with internal policies and timely completion of tasks.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging in discussions to enhance service delivery, and ensuring that all systems operate smoothly to support business functions effectively. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting processes and solutions to enhance team knowledge.- Engage with users to understand their issues and provide timely resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with ticketing systems and customer relationship management tools.- Strong understanding of troubleshooting techniques and methodologies.- Familiarity with incident management processes and best practices.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
