JD:
1.Perform data entry and research activities in various systems and tracking tools .
2.Apply knowledge of processes and related systems to assist in identifying ,assessing and resolving issues /problems .
3. Assess and resolve on - Standard issues or problems .
4.Seek advice and escalate issues when faced With Tasks / Problems Outside the scope of Work .
Responsibilities
Checklist:
1.Should be flexible to work in rotational & night shifts.
2. Should be ok for 19362 CTC
3.Both the ways(Pick and drop) free cab facilities will be provided.
4.Designation: Transaction Processing Representative.
5.Willing to work on contract to Hire (C2H )
6. Should be comfortable to Work from office.
7.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation All The Semester Marks Cards 1,2,3,4,5,6, Along With Board Certificate.
8. Source only 2023 Pass out candidates only who had completed there graduation in BCOM and BA.
8. Should have Pan Card And Aadhar Card( Must be matching with educational documents)
9.Should have Vaccination Certificate for both the doses.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD – OTC Cash apps / Collections / Billing processor
Shift timings – To be flexible in all shifts predominantly in NA shift starting from 6PM to 3:30 AM
No of positions – 2
WFO / WFH – Hybrid (People should be willing to come to office in BDC14)
Level – Contractor equivalent to CL 13
Location – BDC14B
Qualification – B.Com
Notice period – 30 days reciprocal
CTC- 21900
Responsibilities
JD – OTC Cash apps / Collections / Billing processor
Shift timings – To be flexible in all shifts predominantly in NA shift starting from 6PM to 3:30 AM
No of positions – 2
WFO / WFH – Hybrid (People should be willing to come to office in BDC14)
Level – Contractor equivalent to CL 13
Location – BDC14B
Qualification – B.Com
Notice period – 30 days reciprocal
CTC- 21900
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.
100% Work from Office
Only Night Shifts | Shift Hours: 9.5Hrs
Good English Communication Skills
Responsibilities
100% Work from Office
Only Night Shifts | Shift Hours: 9.5Hrs
Good English Communication Skills
Salary : Rs. 21,000.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD – Data Conversion from Invoice to standard system readable format applying specified rules. Typing Skill and Excel knowledge mandatory.
Shift timings – Night Shift (5:00 to 2:30)
No of positions - 1
WFO / WFH – WFO
Level – 13 (Contract)
Location – Chennai (CDC5)
Qualification – Any Graduate
Notice period – 30 Days
CTC - 18500
Responsibilities
JD – Data Conversion from Invoice to standard system readable format applying specified rules. Typing Skill and Excel knowledge mandatory.
Shift timings – Night Shift (5:00 to 2:30)
No of positions - 1
WFO / WFH – WFO
Level – 13 (Contract)
Location – Chennai (CDC5)
Qualification – Any Graduate
Notice period – 30 Days
CTC - 18500
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Team: Technical support
Level: L1 &L1.5
Type: Voice process
HC Required: Total 45 HC (15 L1 Freshers, 30 L1.5 Experienced)
Good computer hardware and OS knowledge
Graduate preferably from BCA background, For experienced role – Min 1-year relevant work experience and max of 4 year experience .
Good English communication
Flexibility to work in rotational shift (early morning – 3 am, 4am, 5 am logins)and weekly off’s
Hybrid work model
Work location – KTP/ECP
CTC: 3.3 LPA for Freshers , for Experienced – Max 5 LPA (based on current CTC and years of experience)
Responsibilities
Providing excellent support to customers during every single interaction Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for the product (Laptops,Desktops,Printer etc).
Assisting end users to avoid or reduce problem occurrences
Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ)
Engaging support as needed to ensure SLA demands are met .
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement.
Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
Providing direction and guidance to process improvements.
Articulating recommendations and explain resolutions to clients
Partnering actively with the Sales Pursuit team.
Salary : Rs. 27,000.0 - Rs. 45,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Manage procurement of goods or services. Support end-to-end accounts payable process by performing requisition, purchasing, and payment activities.
Responsibilities
Job Description: Manage procurement of goods or services. Support end-to-end accounts payable process by performing requisition, purchasing, and payment activities.
Salary : Rs. 16,500.0 - Rs. 21,900.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment experience.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday.
Good Excel and PowerPoint knowledge.
Responsibilities
Job Description: Good written & verbal communication
Prior stake holder management experience will help.
Experience in working on online interview tools is a plus.
Assist in recruitment coordination activities as needed.
Should have recruitment experience.
Managed some data/audit related or similar activities.
Flexible with work timings or to work on Saturday.
Good Excel and PowerPoint knowledge.
Salary : Rs. 14,500.0 - Rs. 18,500.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
