As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of client relationship management.
- Familiarity with ticketing systems and support workflows.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required."
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of client relationship management.
- Familiarity with ticketing systems and support workflows.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Experience Level – Max. 2yrs. Responsible for handling day-to-day invoice processing activity.
Review, verify, and process invoices for payment, ensuring accuracy and proper authorization.
Knowledge on AP approval process and validating the approval process.
End to end process understanding on Account payable and vendor process.
Coordinate on monthly/Weekly reporting responsibilities, such as invoice count, processed count etc.
Work on technical and non-technical issues within concerned teams and resolve.
Strong oral and written communication skills for communicating with vendors or Member Firm through email or on calls.
Advanced Microsoft Excel and PowerPoint knowledge.
Regular connect with stakeholder.
Responsibilities
Experience Level – Max. 2yrs. Responsible for handling day-to-day invoice processing activity.
Review, verify, and process invoices for payment, ensuring accuracy and proper authorization.
Knowledge on AP approval process and validating the approval process.
End to end process understanding on Account payable and vendor process.
Coordinate on monthly/Weekly reporting responsibilities, such as invoice count, processed count etc.
Work on technical and non-technical issues within concerned teams and resolve.
Strong oral and written communication skills for communicating with vendors or Member Firm through email or on calls.
Advanced Microsoft Excel and PowerPoint knowledge.
Regular connect with stakeholder.
Salary : Rs. 35,000.0 - Rs. 42,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of incident management processes.- Familiarity with ticketing systems and service level agreements.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of incident management processes.- Familiarity with ticketing systems and service level agreements.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Bachelor’s degree in Marketing, Communications, or related field.
Good knowlege in influencer marketing, preferably within e-commerce.
Strong understanding of social media and influencer trends.
Excellent communication, negotiation, and relationship-building skills.
Proficiency with influencer tools (e.g., CreatorIQ, Upfluence, Modash, Hypauditor, etc.).
Ability to multitask, manage deadlines, and work in a fast-paced environment.
Data-driven mindset with strong analytical and reporting skill
Responsibilities
Bachelor’s degree in Marketing, Communications, or related field.
Good knowlege in influencer marketing, preferably within e-commerce.
Strong understanding of social media and influencer trends.
Excellent communication, negotiation, and relationship-building skills.
Proficiency with influencer tools (e.g., CreatorIQ, Upfluence, Modash, Hypauditor, etc.).
Ability to multitask, manage deadlines, and work in a fast-paced environment.
Data-driven mindset with strong analytical and reporting skill
Salary : Rs. 3,00,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Handle invite letters and visa stamping applications.
• Review and work on daily assigned cases.
• Advise applicants regarding the end-to-end visa process.
• Coordinate with vendors and applicants to advance visa applications and address immigration-related requirements.
• Provide timely updates to trackers and PMG tool at each stage of the process.
• Adhere to documented procedures for case review, email communication, and case handling.
• Follow established procedures and maintain consistency with company policies and global standards.
• Adhere to specified SLAs and real time closure of task and emails.
• Work collaboratively with team members to drive continuous process and system improvements.
• Actively participate in innovation meetings and contribute ideas for process enhancement.
Responsibilities
Handle invite letters and visa stamping applications.
• Review and work on daily assigned cases.
• Advise applicants regarding the end-to-end visa process.
• Coordinate with vendors and applicants to advance visa applications and address immigration-related requirements.
• Provide timely updates to trackers and PMG tool at each stage of the process.
• Adhere to documented procedures for case review, email communication, and case handling.
• Follow established procedures and maintain consistency with company policies and global standards.
• Adhere to specified SLAs and real time closure of task and emails.
• Work collaboratively with team members to drive continuous process and system improvements.
• Actively participate in innovation meetings and contribute ideas for process enhancement.
Salary : Rs. 2,40,000.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Familiarity with ticketing systems and incident management processes.- Strong verbal and written communication skills.- Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Familiarity with ticketing systems and incident management processes.- Strong verbal and written communication skills.- Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
