The ideal candidate should have a degree in CS/IT with an experience of 0-3 years and have an interest in both building technology and helping others use it effectively.
Excellent interpersonal, communication, and organizational skills are critical, as the role involves working with colleagues across a diverse set of backgrounds, experiences, and projects.
Key Skills:
• Ensure the installation, configuration and maintenance and troubleshoot issues related to IT hardware, software, network and AV equipment.
• Make repairs and respond to support calls (in person or over the phone) and prioritize requests for IT support.
• Supports remote users in a timely and efficient manner to minimize down time.
• Provide technical advice and explanation as required.
• Assist in training related to technical issues.
• Facilitate moves to ensure continuity of availability for the company's IT systems (software and hardware).
• Assists in projects and Operational tasks with other IT teams or external vendors.
• Inventory keeping and report damaged/ broken equipment so that replacements can be ordered.
• Liaise with managers to ascertain user requirements and budgetary constraints.
• Monitor use of company IT systems and ensures compliance with company's IT security policies and standards.
• Understand the basic fundamentals of Networking, Unix and Windows infrastructure in order to quickly collect information, diagnose problems, and deploy changes broadly and safely.
• Ability to utilize logs and understand how to parse them to aid in troubleshooting.
• Good understanding of all relevant operating systems (Windows/Linux) and their respective shells/system tools
Candidates with relevant experience looking to restart their careers after a break are encouraged to apply for this position.
Responsibilities
The ideal candidate should have a degree in CS/IT with an experience of 0-3 years and have an interest in both building technology and helping others use it effectively.
Excellent interpersonal, communication, and organizational skills are critical, as the role involves working with colleagues across a diverse set of backgrounds, experiences, and projects.
Key Skills:
• Ensure the installation, configuration and maintenance and troubleshoot issues related to IT hardware, software, network and AV equipment.
• Make repairs and respond to support calls (in person or over the phone) and prioritize requests for IT support.
• Supports remote users in a timely and efficient manner to minimize down time.
• Provide technical advice and explanation as required.
• Assist in training related to technical issues.
• Facilitate moves to ensure continuity of availability for the company's IT systems (software and hardware).
• Assists in projects and Operational tasks with other IT teams or external vendors.
• Inventory keeping and report damaged/ broken equipment so that replacements can be ordered.
• Liaise with managers to ascertain user requirements and budgetary constraints.
• Monitor use of company IT systems and ensures compliance with company's IT security policies and standards.
• Understand the basic fundamentals of Networking, Unix and Windows infrastructure in order to quickly collect information, diagnose problems, and deploy changes broadly and safely.
• Ability to utilize logs and understand how to parse them to aid in troubleshooting.
• Good understanding of all relevant operating systems (Windows/Linux) and their respective shells/system tools
Candidates with relevant experience looking to restart their careers after a break are encouraged to apply for this position.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The ideal candidate should hold-
Basic qualifications:
A good understanding of all relevant operating systems (Windows/Linux) and their respective shells/system tools
Proficiency in Unix shell scripting and at least one programming language
A deep understanding of Networking concepts and experience in working with ISP providers and vendor management on network issues
Previous experience in monitoring, diagnosing, and troubleshooting large-scale IT systems
Well-developed interpersonal, communication, and organizational skills, with a client-service mindset and willingness to learn
The ability to utilize logs and understand how to parse them for effective troubleshooting
An interest in cross-functional learning and building relationships with other technical teams
A keen interest in developing a deeper understanding of the root causes of issues rather than just resolving them quickly
Preferred qualifications:
Experience and interest in toil reduction automation
Responsibilities
The ideal candidate should hold-
Basic qualifications:
A good understanding of all relevant operating systems (Windows/Linux) and their respective shells/system tools
Proficiency in Unix shell scripting and at least one programming language
A deep understanding of Networking concepts and experience in working with ISP providers and vendor management on network issues
Previous experience in monitoring, diagnosing, and troubleshooting large-scale IT systems
Well-developed interpersonal, communication, and organizational skills, with a client-service mindset and willingness to learn
The ability to utilize logs and understand how to parse them for effective troubleshooting
An interest in cross-functional learning and building relationships with other technical teams
A keen interest in developing a deeper understanding of the root causes of issues rather than just resolving them quickly
Preferred qualifications:
Experience and interest in toil reduction automation
Salary : Rs. 5,00,000.0 - Rs. 10,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
