We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Prometheus SD. The client is FEDEX CORPORATION, a company specializing in global courier delivery services and supply chain management solutions.
Responsibilities: As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required. Intermediate proficiency in Issue Management, Data Management and Integration, and IT Security Operations is suggested, along with Intermediate proficiency in Infrastructure Event Management.
Develop a thorough understanding of infrastructure and application environments to enhance issue diagnosis and resolution efficiency.
Collaborate with team members to share insights and improve support processes, contributing to continuous service improvement.
Identify recurring technical issues and assist in developing preventive measures to reduce incident frequency.
Maintain clear and professional communication with users and stakeholders to ensure transparency and satisfaction.
Follow established procedures diligently while seeking opportunities to streamline workflows and enhance operational effectiveness."
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Prometheus SD. The client is FEDEX CORPORATION, a company specializing in global courier delivery services and supply chain management solutions.
Responsibilities: As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Service Desk Management is required. Intermediate proficiency in Issue Management, Data Management and Integration, and IT Security Operations is suggested, along with Intermediate proficiency in Infrastructure Event Management.
Develop a thorough understanding of infrastructure and application environments to enhance issue diagnosis and resolution efficiency.
Collaborate with team members to share insights and improve support processes, contributing to continuous service improvement.
Identify recurring technical issues and assist in developing preventive measures to reduce incident frequency.
Maintain clear and professional communication with users and stakeholders to ensure transparency and satisfaction.
Follow established procedures diligently while seeking opportunities to streamline workflows and enhance operational effectiveness."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Insurance associate, able to read, understand, apply and write basic English, MS office knowledge would be an added advantage, keyboard typing skills is mandatory.
WFO/WFH - Work from Office (WFO)
Work Timings – 5:30 PM to 3 AM
Responsibilities
Look for resources who have completed graduation and all semester marksheets.
Manage end to end transactional and administration activities of insurance processes. Perform data entry and research in various systems and tracking tools.
Salary : Rs. 2,07,600.0 - Rs. 2,53,200.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
