Analytical and Problem solving skills
• Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
• Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
• Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently
• Display ownership and accountability
o Quickly build trust and confidence with customer
o Own and resolve customer issues efficiently, effectively and empathetically
• Excellent written and oral communication skills
Time Management Skills
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value
• Ability to Multitask
• Work to tight deadlines / service levels
• Business etiquette
Responsibilities
• Willingness to work in Night shifts
• Mandatory Work from Office
Salary : Rs. 0.0 - Rs. 3,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD:
1.Perform data entry and research activities in various systems and tracking tools .
2.Apply knowledge of processes and related systems to assist in identifying ,assessing and resolving issues /problems .
3. Assess and resolve on - Standard issues or problems .
4.Seek advice and escalate issues when faced With Tasks / Problems Outside the scope of Work .
Responsibilities
Checklist:
1.Should be flexible to work in rotational & night shifts.
2. Should be ok for 19362 CTC
3.Both the ways(Pick and drop) free cab facilities will be provided.
4.Designation: Transaction Processing Representative.
5.Willing to work on contract to Hire (C2H )
6. Should be comfortable to Work from office.
7.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation All The Semester Marks Cards 1,2,3,4,5,6, Along With Board Certificate.
8. Source only 2023 Pass out candidates only who had completed there graduation in BCOM and BA.
8. Should have Pan Card And Aadhar Card( Must be matching with educational documents)
9.Should have Vaccination Certificate for both the doses.
Salary : Rs. 15,000.0 - Rs. 19,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Total # Positions: 120
Equivalent Grade: 13 (Fresher)
Job Description: Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Additional Job Details: Good Communication should be flexible for Work from office and Shift timings.
Budgeted Rate - Monthly CTC in INR: 15000 Rs/- inhand 11200Rs/-
Work Hours / Shift Timing: 5:00pm to 2:30am and 4:00 PM to 1:30 AM ( US shifts)
Hours Worked Per Week: 40
Contractor Termination Period (Days): 30 days reciprocal
Address: Divyasree Point,Rear Towers,No.7, Rajiv Gandhi Salai(OMR), Sholinganallur,Chennai - 600 119
Work Location: CDC-5-Divyashree Point
Purely work from office.
Candidates must reside in Chennai and fall within the designated hiring zone. For better visibility, we are providing a cab boundary list. Please filter candidates accordingly..
Requisitions are pasted below and share the candidate’s detail in the below tracker format, we have added 3 more columns as we are hiring for PWD’s resources.
Responsibilities
Job Description:
Total # Positions: 120
Equivalent Grade: 13 (Fresher)
Job Description: Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Additional Job Details: Good Communication should be flexible for Work from office and Shift timings.
Budgeted Rate - Monthly CTC in INR: 15000 Rs/- inhand 11200Rs/-
Work Hours / Shift Timing: 5:00pm to 2:30am and 4:00 PM to 1:30 AM ( US shifts)
Hours Worked Per Week: 40
Contractor Termination Period (Days): 30 days reciprocal
Address: Divyasree Point,Rear Towers,No.7, Rajiv Gandhi Salai(OMR), Sholinganallur,Chennai - 600 119
Work Location: CDC-5-Divyashree Point
Purely work from office.
Candidates must reside in Chennai and fall within the designated hiring zone. For better visibility, we are providing a cab boundary list. Please filter candidates accordingly..
Requisitions are pasted below and share the candidate’s detail in the below tracker format, we have added 3 more columns as we are hiring for PWD’s resources.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
