As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Develop a clear understanding of established processes and procedures to deliver consistent and reliable technical support.
Execute assigned tasks with attention to detail and quality, ensuring timely resolution of common technical issues.
Collaborate effectively with team members to share knowledge and contribute to continuous improvement initiatives.
Recognize recurring patterns in technical problems and suggest practical solutions to enhance service delivery.
Maintain open communication with users and stakeholders to ensure transparency and satisfaction throughout the support process
Responsibilities
As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Develop a clear understanding of established processes and procedures to deliver consistent and reliable technical support.
Execute assigned tasks with attention to detail and quality, ensuring timely resolution of common technical issues.
Collaborate effectively with team members to share knowledge and contribute to continuous improvement initiatives.
Recognize recurring patterns in technical problems and suggest practical solutions to enhance service delivery.
Maintain open communication with users and stakeholders to ensure transparency and satisfaction throughout the support process
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• Job Summary:
Identify material attributes in the component drawings/spec sheet and report out as per the standard work document. Process improvements in standard work
• Roles and Responsibilities
Support Trane Supply Aftermarket MDM project tasks - Setup of Parts in PLM/Oracle systems Co-ordinate with ETC and Global team/stake holders
• Required Skills
User level knowledge in PLM systems(Team Center), Knowledge of components used in HVAC products
• Desired Skills:
User level knowledge in PLM systems(Team Center), Knowledge of components used in HVAC products
• Soft Skills :
Good communication skills MS Office tools
• Requirements:
Job Title : Engineer - Parts Management
Education: B.E/B.Tech(Mech)
Relevant Experience : 0 - 1 years.
Location : Bangalore
Notice Period : <1 Months
Number of open positions : 1
Responsibilities
• Job Summary:
Identify material attributes in the component drawings/spec sheet and report out as per the standard work document. Process improvements in standard work
• Roles and Responsibilities
Support Trane Supply Aftermarket MDM project tasks - Setup of Parts in PLM/Oracle systems Co-ordinate with ETC and Global team/stake holders
• Required Skills
User level knowledge in PLM systems(Team Center), Knowledge of components used in HVAC products
• Desired Skills:
User level knowledge in PLM systems(Team Center), Knowledge of components used in HVAC products
• Soft Skills :
Good communication skills MS Office tools
• Requirements:
Job Title : Engineer - Parts Management
Education: B.E/B.Tech(Mech)
Relevant Experience : 0 - 1 years.
Location : Bangalore
Notice Period : <1 Months
Number of open positions : 1
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
