Key Responsibilities:
* Coordinate with hiring managers and business teams to understand open positions and candidate requirements.
* Create and post effective job advertisements on various job portals.
* Source candidates through Naukri, LinkedIn and other resume databases.
Responsibilities
* Actively reach out to relevant candidates and explain job opportunities.
* Screen and shortlist candidates based on role requirements.
* Conduct initial telephonic screening and coordinate interviews.
* Schedule interviews and follow up with candidates and hiring teams.
* Achieve recruitment targets and meet agreed timelines.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Develop a clear understanding of established processes and contribute to delivering high-quality technical support.
Independently resolve common technical issues while seeking guidance for more complex challenges.
Recognize recurring patterns in support requests to improve response efficiency and user satisfaction.
Collaborate effectively with team members to enhance overall service delivery and support outcomes.
Continuously expand technical knowledge to support evolving infrastructure and application environments."
Responsibilities
As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required.
Develop a clear understanding of established processes and contribute to delivering high-quality technical support.
Independently resolve common technical issues while seeking guidance for more complex challenges.
Recognize recurring patterns in support requests to improve response efficiency and user satisfaction.
Collaborate effectively with team members to enhance overall service delivery and support outcomes.
Continuously expand technical knowledge to support evolving infrastructure and application environments."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required. Beginner proficiency in Service Desk Voice Support is recommended.
Develop a strong understanding of infrastructure and application environments to enhance support effectiveness.
Collaborate with team members to identify recurring issues and contribute to continuous improvement initiatives.
Communicate clearly and empathetically with users to ensure a positive support experience.
Follow established procedures to maintain consistency and quality in service delivery.
Document incidents and resolutions thoroughly to support knowledge sharing and future troubleshooting."
Responsibilities
As an Infra Tech Support Practitioner, you will be responsible for providing level one to level two technical support for infrastructure, systems, and applications in both production and development environments, working remotely and onsite while following established operating models and processes. You will act as the primary interface with users and clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required. Beginner proficiency in Service Desk Voice Support is recommended.
Develop a strong understanding of infrastructure and application environments to enhance support effectiveness.
Collaborate with team members to identify recurring issues and contribute to continuous improvement initiatives.
Communicate clearly and empathetically with users to ensure a positive support experience.
Follow established procedures to maintain consistency and quality in service delivery.
Document incidents and resolutions thoroughly to support knowledge sharing and future troubleshooting."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
