Join the IT Operations team as an IT Customer Service Representative supporting Cross Client's consulting services. You will manage delivery for IT production systems and services, handling incident, issue, and outage management with a focus on seamless IT operations. The role requires intermediate proficiency in Microsoft Windows Desktop Management and strong customer service skills. You'll collaborate across teams, document incidents, and identify process improvements while building technical knowledge. Look for candidates with IT support experience, strong problem-solving abilities, and a commitment to continuous learning in IT operations.
Responsibilities
Join the IT Operations team as an IT Customer Service Representative supporting Cross Client's consulting services. You will manage delivery for IT production systems and services, handling incident, issue, and outage management with a focus on seamless IT operations. The role requires intermediate proficiency in Microsoft Windows Desktop Management and strong customer service skills. You'll collaborate across teams, document incidents, and identify process improvements while building technical knowledge. Look for candidates with IT support experience, strong problem-solving abilities, and a commitment to continuous learning in IT operations.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
This role provides first and second level technical support for infrastructure, systems, and applications in both production and development environments. The Infra Tech Support Practitioner serves as the primary interface with users and clients to diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms. Key responsibilities include understanding infrastructure and application environments, following established support procedures, identifying recurring issues for process improvement, collaborating with team members, and maintaining accurate incident documentation. When sourcing for this role, look for candidates with Service Desk Management experience, strong diagnostic and troubleshooting capabilities, and demonstrated ability to work effectively in team-based support environments.
Responsibilities
This role provides first and second level technical support for infrastructure, systems, and applications in both production and development environments. The Infra Tech Support Practitioner serves as the primary interface with users and clients to diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms. Key responsibilities include understanding infrastructure and application environments, following established support procedures, identifying recurring issues for process improvement, collaborating with team members, and maintaining accurate incident documentation. When sourcing for this role, look for candidates with Service Desk Management experience, strong diagnostic and troubleshooting capabilities, and demonstrated ability to work effectively in team-based support environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
This Custom Software Engineer role involves designing, coding, and improving software components within systems and applications using contemporary development frameworks and agile methodologies. The position requires an SME-level professional to lead team efforts, mentor junior members, and collaborate across multiple teams to deliver scalable and efficient software solutions. Key responsibilities include team management, driving process improvements, solving complex technical problems, and ensuring cross-functional alignment. The ideal candidate should have minimum 5 years of SAP Concur experience with strong SDLC and agile knowledge, complemented by expertise in software architecture design, API integration, and performance optimization. When sourcing, prioritize candidates with proven SAP Concur implementation experience, demonstrated team leadership capabilities, and a track record of driving process improvements in software delivery.
Responsibilities
This Custom Software Engineer role involves designing, coding, and improving software components within systems and applications using contemporary development frameworks and agile methodologies. The position requires an SME-level professional to lead team efforts, mentor junior members, and collaborate across multiple teams to deliver scalable and efficient software solutions. Key responsibilities include team management, driving process improvements, solving complex technical problems, and ensuring cross-functional alignment. The ideal candidate should have minimum 5 years of SAP Concur experience with strong SDLC and agile knowledge, complemented by expertise in software architecture design, API integration, and performance optimization. When sourcing, prioritize candidates with proven SAP Concur implementation experience, demonstrated team leadership capabilities, and a track record of driving process improvements in software delivery.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Oracle PTP Consultant
Description:
8+ years of experience in Oracle Cloud Procure-to-Pay (PTP) processes, including Procurement, Accounts Payable, and Expense.
Minimum 3 end-to-end implementation projects with hands-on configuration experience.
Strong expertise in requirements gathering, solution design, and client stakeholder management.
Ability to independently lead workshops, provide solution recommendations, and drive project deliverables.
Expert knowledge of Configuration Workbooks (CWB) and PTP module configuration.
Experience in preparing Functional Specification Documents (FSDs).
Hands-on experience in Functional Testing, SIT, and UAT support.
Strong troubleshooting skills during UAT and post-Go-Live support.
Knowledge of data conversion/migration activities.
Excellent communication and documentation skills.
Responsibilities
Oracle PTP Consultant
Description:
8+ years of experience in Oracle Cloud Procure-to-Pay (PTP) processes, including Procurement, Accounts Payable, and Expense.
Minimum 3 end-to-end implementation projects with hands-on configuration experience.
Strong expertise in requirements gathering, solution design, and client stakeholder management.
Ability to independently lead workshops, provide solution recommendations, and drive project deliverables.
Expert knowledge of Configuration Workbooks (CWB) and PTP module configuration.
Experience in preparing Functional Specification Documents (FSDs).
Hands-on experience in Functional Testing, SIT, and UAT support.
Strong troubleshooting skills during UAT and post-Go-Live support.
Knowledge of data conversion/migration activities.
Excellent communication and documentation skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will develop custom software solutions tailored to specific business needs by collaborating with various teams to design, code, and enhance components across different systems. This role requires 5+ years of SAP Sales and Distribution (SD) experience with expertise in end-to-end implementation projects, configurations, and functional specifications. Key responsibilities include being a subject matter expert, managing team performance, mentoring junior members, and providing cross-team solutions using modern frameworks and agile practices. When sourcing candidates, prioritize those with strong SAP SD background, proven experience in 1-2 complete implementation projects, and familiarity with EDI interfaces.
Responsibilities
As a Custom Software Engineer, you will develop custom software solutions tailored to specific business needs by collaborating with various teams to design, code, and enhance components across different systems. This role requires 5+ years of SAP Sales and Distribution (SD) experience with expertise in end-to-end implementation projects, configurations, and functional specifications. Key responsibilities include being a subject matter expert, managing team performance, mentoring junior members, and providing cross-team solutions using modern frameworks and agile practices. When sourcing candidates, prioritize those with strong SAP SD background, proven experience in 1-2 complete implementation projects, and familiarity with EDI interfaces.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Accounts Receivable & Cash Management Consultant
Description:
8+ years of experience in Cash Management and Accounts Receivable processes.
Minimum 3 end-to-end implementation projects with hands-on configuration experience.
Strong expertise in requirements gathering, solution design, and client stakeholder management.
Ability to independently lead workshops, provide solution recommendations, and drive project deliverables.
Expert knowledge of Cash Management and AR module configuration, including bank reconciliation, cash forecasting, customer invoicing, receipts, and collections.
Experience in preparing Functional Specification Documents (FSDs).
Hands-on experience in Functional Testing, SIT, and UAT support.
Strong troubleshooting skills during UAT and post-Go-Live support.
Knowledge of data conversion/migration activities.
Excellent communication and documentation skills.
Responsibilities
Accounts Receivable & Cash Management Consultant
Description:
8+ years of experience in Cash Management and Accounts Receivable processes.
Minimum 3 end-to-end implementation projects with hands-on configuration experience.
Strong expertise in requirements gathering, solution design, and client stakeholder management.
Ability to independently lead workshops, provide solution recommendations, and drive project deliverables.
Expert knowledge of Cash Management and AR module configuration, including bank reconciliation, cash forecasting, customer invoicing, receipts, and collections.
Experience in preparing Functional Specification Documents (FSDs).
Hands-on experience in Functional Testing, SIT, and UAT support.
Strong troubleshooting skills during UAT and post-Go-Live support.
Knowledge of data conversion/migration activities.
Excellent communication and documentation skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
