We are seeking a skilled Configuration & Asset Manager (8–12 years) to lead CMDB governance, configuration accuracy, and asset lifecycle management across enterprise environments. The role ensures adherence to Aon standards, drives CMDB maturity, enforces process compliance, and delivers audit-ready, high-quality data through automation and continual improvement initiatives.Roles & Responsibilities• Configuration Management (CMDB Governance & Maturity)• Own CMDB governance, ensuring data accuracy, completeness, and alignment with Aon and ITIL standards.• Define and execute a CMDB Maturity Roadmap focusing on process consistency, automation, and data integrity.• Maintain and audit configuration data weekly; validate discovery completeness and CI relationships.• Create and maintain dynamic service and infrastructure models using Aon discovery tools.• Establish configuration baselines and authorization controls for CI changes.• Conduct impact analysis for infrastructure and application changes.• Integrate CMDB with Incident, Problem, Change, and Asset processes for end-to-end data consistency• Asset Management (Lifecycle, Inventory & Compliance)• Manage end-to-end asset lifecycle — from requisition, procurement, installation, maintenance, and recovery to disposal.• Maintain accurate asset inventory and update in-scope records in ServiceNow and Service Catalog.• Implement automated asset approval workflows and forecasting for refresh and recovery planning.• Support Aon audit compliance and ensure traceable, policy-aligned asset and configuration records.• Provide reporting on asset utilization, capital efficiency, and non-compliant configurations.• Governance, Reporting & Automation• Deliver dashboards and automated reports in ServiceNow and Power BI for CMDB health, asset metrics, and compliance.• Identify and implement automation opportunities for reconciliation, updates, and reporting.• Track and remediate exceptions, ensuring conformance with Aon-approved configuration standards.• Partner with Service Assurance, Security, and Change teams to strengthen governance and audit readinessProfessional and Technical Skills• Expertise in ServiceNow CMDB, ITAM, and Discovery modules.• Strong understanding of ITIL v4 practices for Configuration and Asset Management.• Experience with SCCM, Intune, Flexera, or equivalent discovery/inventory tools.• Proficient in Power BI / Excel for dashboards and audit analytics.• Knowledge of cloud and hybrid asset tracking (Azure, AWS, VMware).Additional Information• Experience in enterprise-scale CMDB and asset governance programs.• Proven ability to drive CMDB maturity, automation, and audit compliance.• Focus on data accuracy, governance, and operational efficiency through automation and CSI initiatives• Location: Bengaluru / Gurugram• Experience: 8–12 years• 15 years Full time education is required
Responsibilities
We are seeking a skilled Configuration & Asset Manager (8–12 years) to lead CMDB governance, configuration accuracy, and asset lifecycle management across enterprise environments. The role ensures adherence to Aon standards, drives CMDB maturity, enforces process compliance, and delivers audit-ready, high-quality data through automation and continual improvement initiatives.Roles & Responsibilities• Configuration Management (CMDB Governance & Maturity)• Own CMDB governance, ensuring data accuracy, completeness, and alignment with Aon and ITIL standards.• Define and execute a CMDB Maturity Roadmap focusing on process consistency, automation, and data integrity.• Maintain and audit configuration data weekly; validate discovery completeness and CI relationships.• Create and maintain dynamic service and infrastructure models using Aon discovery tools.• Establish configuration baselines and authorization controls for CI changes.• Conduct impact analysis for infrastructure and application changes.• Integrate CMDB with Incident, Problem, Change, and Asset processes for end-to-end data consistency• Asset Management (Lifecycle, Inventory & Compliance)• Manage end-to-end asset lifecycle — from requisition, procurement, installation, maintenance, and recovery to disposal.• Maintain accurate asset inventory and update in-scope records in ServiceNow and Service Catalog.• Implement automated asset approval workflows and forecasting for refresh and recovery planning.• Support Aon audit compliance and ensure traceable, policy-aligned asset and configuration records.• Provide reporting on asset utilization, capital efficiency, and non-compliant configurations.• Governance, Reporting & Automation• Deliver dashboards and automated reports in ServiceNow and Power BI for CMDB health, asset metrics, and compliance.• Identify and implement automation opportunities for reconciliation, updates, and reporting.• Track and remediate exceptions, ensuring conformance with Aon-approved configuration standards.• Partner with Service Assurance, Security, and Change teams to strengthen governance and audit readinessProfessional and Technical Skills• Expertise in ServiceNow CMDB, ITAM, and Discovery modules.• Strong understanding of ITIL v4 practices for Configuration and Asset Management.• Experience with SCCM, Intune, Flexera, or equivalent discovery/inventory tools.• Proficient in Power BI / Excel for dashboards and audit analytics.• Knowledge of cloud and hybrid asset tracking (Azure, AWS, VMware).Additional Information• Experience in enterprise-scale CMDB and asset governance programs.• Proven ability to drive CMDB maturity, automation, and audit compliance.• Focus on data accuracy, governance, and operational efficiency through automation and CSI initiatives• Location: Bengaluru / Gurugram• Experience: 8–12 years• 15 years Full time education is required
Salary : Rs. 0.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a highly skilled Service Level & Automation Manager (8–12 years) with strong expertise in Tableau reporting, Databricks analytics, and Data Warehouse (DWH) environments. The ideal candidate will lead SLA governance, analytics, automation, and data-driven service improvement initiatives. This role requires deep experience in transforming service data into actionable insights, optimizing cross-platform cloud services, and enabling executive decision-making through advanced reporting and visualizations. Key Responsibilities • SLA Governance & Reporting • Define, monitor, and manage enterprise SLAs across ITIL process towers with strong adherence to contractual obligations. • Build, optimize, and automate Tableau dashboards, performance scorecards, and executive reports to track SLA, KPI, and operational trends. • Lead all SLM reporting initiatives and ensure meaningful interpretation of service performance metrics. • Advanced Analytics, Tableau & CSI • Use Tableau, Databricks ML/Analytics, SQL, and DWH models to analyze large datasets and identify performance trends. • Drive Continual Service Improvement (CSI) initiatives by leveraging predictive analytics, service patterns, and operational gaps. • Partner with cross-functional teams to execute data-driven improvements across service towers. • Data Engineering & Data Warehouse Management • Work with enterprise Data Warehouse (Snowflake / Azure Synapse / Redshift / BigQuery) to build data models, pipelines, and transformations. • Optimize ETL/ELT workflows in Databricks for scalable reporting and SLA analytics. • Ensure high-quality, governed, reliable data availability for reporting and leadership consumption. • Automation & Tools Management • Identify automation opportunities using Power Automate, Databricks workflows, ServiceNow, and Power Apps. • Develop interactive dashboards using Tableau, Power BI, and ServiceNow Performance Analytics. • Reduce manual processing and improve operational efficiency through automation and workflow orchestration. • Cloud Service Optimization • Partner with Cloud Operations (Azure, AWS, GCP) to track availability, performance, cost optimization, and SLA adherence. • Provide data-driven recommendations for service reliability and cloud cost governance. • Governance, Compliance & Escalation Management • Manage escalations linked to SLA breaches, compliance deviations, and service quality. • Participate in governance forums, audit preparatory cycles, risk reviews, and service maturity assessments. • Ensure strong documentation, governance compliance, and reporting accuracy. Professional & Technical Skills • Strong experience in SLA governance, Service Level Management, reporting, analytics, and ITSM processes.• Tableau Desktop & Tableau Server/Cloud • Databricks (SQL, PySpark, Delta Lake, Workflows) • Data Warehousing (Snowflake / Azure Synapse / Redshift / BigQuery) • ETL/ELT pipeline management • SQL (advanced), data modeling, performance tuning • Proficiency in Power BI, Power Automate, Power Apps, and ServiceNow reporting & dashboards. • Strong understanding of cloud platforms (Azure, AWS, GCP) and availability/SLA monitoring. • Excellent stakeholder management, communication, and governance skills. Additional Information • Tableau Desktop Specialist • Tableau Data Analyst • Tableau Server/Cloud Specialist (preferred) • Databricks • Databricks Lakehouse Fundamentals • Databricks Certified Data Engineer Associate / Professional • Databricks Certified Data Analyst Associate • Data Engineering / Cloud / DWH • Microsoft Certified: Azure Data Engineer Associate • Snowflake SnowPro Core Certification • AWS Data Analytics Specialty (preferred) • ITSM / Governance • ITIL® 4 Managing Professional (Mandatory) • ITIL SLA/Service Reporting Certifications (preferred) • Experience managing global SLA frameworks, reporting landscapes, and analytics programs.• Exposure to audit readiness, governance frameworks, and CSI initiatives. • Strong focus on data-driven problem solving, automation, and operational volume reduction. • Ability to collaborate across IT operations, cloud, and business stakeholders to deliver meaningful service outcomes.• Location: Bengaluru / Gurugram • Experience: 8–12 years• 15 years full time education is required
Responsibilities
We are seeking a highly skilled Service Level & Automation Manager (8–12 years) with strong expertise in Tableau reporting, Databricks analytics, and Data Warehouse (DWH) environments. The ideal candidate will lead SLA governance, analytics, automation, and data-driven service improvement initiatives. This role requires deep experience in transforming service data into actionable insights, optimizing cross-platform cloud services, and enabling executive decision-making through advanced reporting and visualizations. Key Responsibilities • SLA Governance & Reporting • Define, monitor, and manage enterprise SLAs across ITIL process towers with strong adherence to contractual obligations. • Build, optimize, and automate Tableau dashboards, performance scorecards, and executive reports to track SLA, KPI, and operational trends. • Lead all SLM reporting initiatives and ensure meaningful interpretation of service performance metrics. • Advanced Analytics, Tableau & CSI • Use Tableau, Databricks ML/Analytics, SQL, and DWH models to analyze large datasets and identify performance trends. • Drive Continual Service Improvement (CSI) initiatives by leveraging predictive analytics, service patterns, and operational gaps. • Partner with cross-functional teams to execute data-driven improvements across service towers. • Data Engineering & Data Warehouse Management • Work with enterprise Data Warehouse (Snowflake / Azure Synapse / Redshift / BigQuery) to build data models, pipelines, and transformations. • Optimize ETL/ELT workflows in Databricks for scalable reporting and SLA analytics. • Ensure high-quality, governed, reliable data availability for reporting and leadership consumption. • Automation & Tools Management • Identify automation opportunities using Power Automate, Databricks workflows, ServiceNow, and Power Apps. • Develop interactive dashboards using Tableau, Power BI, and ServiceNow Performance Analytics. • Reduce manual processing and improve operational efficiency through automation and workflow orchestration. • Cloud Service Optimization • Partner with Cloud Operations (Azure, AWS, GCP) to track availability, performance, cost optimization, and SLA adherence. • Provide data-driven recommendations for service reliability and cloud cost governance. • Governance, Compliance & Escalation Management • Manage escalations linked to SLA breaches, compliance deviations, and service quality. • Participate in governance forums, audit preparatory cycles, risk reviews, and service maturity assessments. • Ensure strong documentation, governance compliance, and reporting accuracy. Professional & Technical Skills • Strong experience in SLA governance, Service Level Management, reporting, analytics, and ITSM processes.• Tableau Desktop & Tableau Server/Cloud • Databricks (SQL, PySpark, Delta Lake, Workflows) • Data Warehousing (Snowflake / Azure Synapse / Redshift / BigQuery) • ETL/ELT pipeline management • SQL (advanced), data modeling, performance tuning • Proficiency in Power BI, Power Automate, Power Apps, and ServiceNow reporting & dashboards. • Strong understanding of cloud platforms (Azure, AWS, GCP) and availability/SLA monitoring. • Excellent stakeholder management, communication, and governance skills. Additional Information • Tableau Desktop Specialist • Tableau Data Analyst • Tableau Server/Cloud Specialist (preferred) • Databricks • Databricks Lakehouse Fundamentals • Databricks Certified Data Engineer Associate / Professional • Databricks Certified Data Analyst Associate • Data Engineering / Cloud / DWH • Microsoft Certified: Azure Data Engineer Associate • Snowflake SnowPro Core Certification • AWS Data Analytics Specialty (preferred) • ITSM / Governance • ITIL® 4 Managing Professional (Mandatory) • ITIL SLA/Service Reporting Certifications (preferred) • Experience managing global SLA frameworks, reporting landscapes, and analytics programs.• Exposure to audit readiness, governance frameworks, and CSI initiatives. • Strong focus on data-driven problem solving, automation, and operational volume reduction. • Ability to collaborate across IT operations, cloud, and business stakeholders to deliver meaningful service outcomes.• Location: Bengaluru / Gurugram • Experience: 8–12 years• 15 years full time education is required
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Workflow Specialist
Work Location: Bangalore, Thane
Skill Required: Digital : HRO - Payroll
Shift - US shift
Experience Range: 3 + years
Job Description: • Act as the primary point of contact for new hires during the onboarding phase, answering questions and guiding them through the process• Point of contact for all candidates in Pre-hire stage - Coordinate end-to-end onboarding processes, including pre-boarding, first-day logistics and orientation• Select appropriate background check package based on job code, location, etc.• Order appropriate drug tests based on job code, location, etc.• Check BG and DT results, basis provide clearance.• Schedule start date and select appropriate onboarding event in My Learning• Update candidate profile in Workday – Ready for Hire• Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report, badging, I-9, Orientation, etc.• Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure smooth onboarding.• Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as needed.• Support global/regional onboarding programs and initiatives as applicable.
Responsibilities
Job Title: Workflow Specialist
Work Location: Bangalore, Thane
Skill Required: Digital : HRO - Payroll
Shift - US shift
Experience Range: 3 + years
Job Description: • Act as the primary point of contact for new hires during the onboarding phase, answering questions and guiding them through the process• Point of contact for all candidates in Pre-hire stage - Coordinate end-to-end onboarding processes, including pre-boarding, first-day logistics and orientation• Select appropriate background check package based on job code, location, etc.• Order appropriate drug tests based on job code, location, etc.• Check BG and DT results, basis provide clearance.• Schedule start date and select appropriate onboarding event in My Learning• Update candidate profile in Workday – Ready for Hire• Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report, badging, I-9, Orientation, etc.• Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure smooth onboarding.• Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as needed.• Support global/regional onboarding programs and initiatives as applicable.
Salary : Rs. 35,000.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities:
• Design, develop, and maintain Django-based web applications and services.
• Build and maintain secure RESTful APIs for integration with frontend applications and third-party services.
• Work with relational databases and ORM models; apply data optimization techniques.
• Implement authentication, authorization, and RBAC across systems.
• Ensure secure integration with cloud services (primarily AWS) and other third-party sources (e.g., Snowflake, Redis cache).
• Write secure, scalable, and performant Python code that is reusable and aligns with industry best practices.
• Develop and maintain unit and integration tests using standard frameworks.
• Collaborate with modern change-management tools, with emphasis on GitLab.
• Participate in code reviews, sprint planning, and agile ceremonies.
• Demonstrate strong problem-solving skills with meticulous attention to detail.
Nice-to-Have Skills:
• Cloud technologies, especially AWS (EC2, RDS, API Gateway, IAM, Security Manager).
• Experience with building CI/CD pipelines and knowledge of modern DevSecOps practices.
• Container technologies (Docker, Kubernetes/EKS, Docker Swarm).
• Frontend technologies, such as ReactJS and Angular, and experience with data analysis and charting tools.
Responsibilities
Responsibilities:
• Design, develop, and maintain Django-based web applications and services.
• Build and maintain secure RESTful APIs for integration with frontend applications and third-party services.
• Work with relational databases and ORM models; apply data optimization techniques.
• Implement authentication, authorization, and RBAC across systems.
• Ensure secure integration with cloud services (primarily AWS) and other third-party sources (e.g., Snowflake, Redis cache).
• Write secure, scalable, and performant Python code that is reusable and aligns with industry best practices.
• Develop and maintain unit and integration tests using standard frameworks.
• Collaborate with modern change-management tools, with emphasis on GitLab.
• Participate in code reviews, sprint planning, and agile ceremonies.
• Demonstrate strong problem-solving skills with meticulous attention to detail.
Nice-to-Have Skills:
• Cloud technologies, especially AWS (EC2, RDS, API Gateway, IAM, Security Manager).
• Experience with building CI/CD pipelines and knowledge of modern DevSecOps practices.
• Container technologies (Docker, Kubernetes/EKS, Docker Swarm).
• Frontend technologies, such as ReactJS and Angular, and experience with data analysis and charting tools.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :541594_ADM_Python Django, React JS full stack developer
