An Infra Tech Support Practitioner will provide first and second level technical support for infrastructure, systems, and applications in both production and development environments. The role requires diagnosing issues and delivering effective resolutions across infrastructure, operating systems, networks, and application platforms while serving as the primary interface with users and clients. Key responsibilities include developing knowledge of infrastructure and application environments, following established procedures, identifying recurring issues, collaborating with team members, and maintaining accurate incident documentation. When sourcing candidates, look for individuals with foundational Service Desk Management knowledge, strong problem-solving abilities, and a collaborative approach to knowledge sharing.
Responsibilities
An Infra Tech Support Practitioner will provide first and second level technical support for infrastructure, systems, and applications in both production and development environments. The role requires diagnosing issues and delivering effective resolutions across infrastructure, operating systems, networks, and application platforms while serving as the primary interface with users and clients. Key responsibilities include developing knowledge of infrastructure and application environments, following established procedures, identifying recurring issues, collaborating with team members, and maintaining accurate incident documentation. When sourcing candidates, look for individuals with foundational Service Desk Management knowledge, strong problem-solving abilities, and a collaborative approach to knowledge sharing.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Sr. Associate-Sales & Retention (Phone/Chat)
Job Desciption: "This entry-level role will deliver retention & sales alongwith customer service for SaaS based products.
Associates will focus on resolving simple high-volume queries, guiding customers on account and licensing basics, and providing prompt, empathetic support.Demonstrates end-to-end ownership of every interaction coupled with proactive problem-solving and provides exceptional support to our customers.
The associate will be responsible for timely and accurate support to our customers with a strong focus on high standards for the role.
Contribute to a team environment while adhering to service-level agreements for Phone/Chat cases.
Demonstrates effective, clear, and professional written and oral communication.
Maintains a positive and professional demeanour always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions."
Would Report To: Subject Matter Expert /Team Manager
Hierarchy Level: L2
SOW Reference:
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Below is JD -
• full stack development (java) with AI first focus (junior and senior).
• Location Agnostic
• Notice Period : Immediate
• Experience range - 2/3 years to 10 Years
Responsibilities
Below is JD -
• full stack development (java) with AI first focus (junior and senior).
• Location Agnostic
• Notice Period : Immediate
• Experience range - 2/3 years to 10 Years
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• Job Summary:
The Value Analysis/Value Engineering (VAVE) Lead responsible for driving cost reduction initiatives and enhancing product value by systematically analyzing and improving products and processes. The VAVE Lead will work closely with cross-functional teams to identify opportunities for cost savings, maintain product quality, and ensure customer satisfaction
• Roles and Responsibilities
VAVE Strategy Development: Cost Reduction and Value Improvement Cross-Functional Collaboration Project Management
• Required Skills
BE degree/ master’s in mechanical / Automobile engineering/Thermal with stronng academics. - 3 to 5 Years of Industry Experience - SAVE/INVEST – VAVE certification preferable. - Proven track record of successfully leading VAVE projects and achieving significant cost reductions.
• Desired Skills:
BE degree/ master’s in mechanical / Automobile engineering/Thermal with stronng academics. - 3 to 5 Years of Industry Experience - SAVE/INVEST – VAVE certification preferable. - Proven track record of successfully leading VAVE projects and achieving significant cost reductions.
• Soft Skills :
Strong analytical and problem-solving skills. - Excellent project management and organizational abilities. - Effective communication and interpersonal skills. - Ability to work collaboratively in a cross-functional team environment
• Other Specific Requirements
null
• MSA Rate Card
Mechanical engg with 3 to 5 years of exp, VAVE Refrigeration.
• Requirements:
Job Title : Mechanical Engineer
Education: B.E/B.Tech(Mech)
Relevant Experience : 3 - 5 years.
Location : Bangalore
Notice Period : <1 Months
Number of open positions : 1
• Remarks: Note: Required Refrigeration VAVE Lead. (not required CAD modeling, Creo- engineering resource).
Responsibilities
• Job Summary:
The Value Analysis/Value Engineering (VAVE) Lead responsible for driving cost reduction initiatives and enhancing product value by systematically analyzing and improving products and processes. The VAVE Lead will work closely with cross-functional teams to identify opportunities for cost savings, maintain product quality, and ensure customer satisfaction
• Roles and Responsibilities
VAVE Strategy Development: Cost Reduction and Value Improvement Cross-Functional Collaboration Project Management
• Required Skills
BE degree/ master’s in mechanical / Automobile engineering/Thermal with stronng academics. - 3 to 5 Years of Industry Experience - SAVE/INVEST – VAVE certification preferable. - Proven track record of successfully leading VAVE projects and achieving significant cost reductions.
• Desired Skills:
BE degree/ master’s in mechanical / Automobile engineering/Thermal with stronng academics. - 3 to 5 Years of Industry Experience - SAVE/INVEST – VAVE certification preferable. - Proven track record of successfully leading VAVE projects and achieving significant cost reductions.
• Soft Skills :
Strong analytical and problem-solving skills. - Excellent project management and organizational abilities. - Effective communication and interpersonal skills. - Ability to work collaboratively in a cross-functional team environment
• Other Specific Requirements
null
• MSA Rate Card
Mechanical engg with 3 to 5 years of exp, VAVE Refrigeration.
• Requirements:
Job Title : Mechanical Engineer
Education: B.E/B.Tech(Mech)
Relevant Experience : 3 - 5 years.
Location : Bangalore
Notice Period : <1 Months
Number of open positions : 1
• Remarks: Note: Required Refrigeration VAVE Lead. (not required CAD modeling, Creo- engineering resource).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking an experienced Custom Software Engineer to develop custom software solutions tailored to specific business needs. The role involves coding, enhancing components, and collaborating across teams to deliver scalable, high-performing solutions using modern frameworks and agile practices. The ideal candidate will have 5+ years of SAP ABAP Development for HANA experience with expertise in CAP, RAP, ODATA, and CDS. Key responsibilities include mentoring junior team members, managing team performance, making architectural decisions, and continuously improving development processes. When sourcing for this role, prioritize candidates with strong SAP ABAP/HANA expertise, proven team leadership experience, and hands-on knowledge of modern cloud development technologies (CAP/RAP/ODATA).
Responsibilities
We are seeking an experienced Custom Software Engineer to develop custom software solutions tailored to specific business needs. The role involves coding, enhancing components, and collaborating across teams to deliver scalable, high-performing solutions using modern frameworks and agile practices. The ideal candidate will have 5+ years of SAP ABAP Development for HANA experience with expertise in CAP, RAP, ODATA, and CDS. Key responsibilities include mentoring junior team members, managing team performance, making architectural decisions, and continuously improving development processes. When sourcing for this role, prioritize candidates with strong SAP ABAP/HANA expertise, proven team leadership experience, and hands-on knowledge of modern cloud development technologies (CAP/RAP/ODATA).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infra Tech Support Practitioner, you will provide first and second level technical support for infrastructure, systems, and applications in production and development environments. The role involves serving as the primary interface with users and clients to diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms. Key responsibilities include developing infrastructure knowledge, following established procedures, identifying recurring issues, collaborating with team members, and maintaining incident documentation. Beginner proficiency in Service Desk Management is required. When sourcing candidates, look for strong diagnostic and troubleshooting abilities, excellent communication skills to interface with users, and a demonstrated ability to work collaboratively in team environments.
Responsibilities
As an Infra Tech Support Practitioner, you will provide first and second level technical support for infrastructure, systems, and applications in production and development environments. The role involves serving as the primary interface with users and clients to diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms. Key responsibilities include developing infrastructure knowledge, following established procedures, identifying recurring issues, collaborating with team members, and maintaining incident documentation. Beginner proficiency in Service Desk Management is required. When sourcing candidates, look for strong diagnostic and troubleshooting abilities, excellent communication skills to interface with users, and a demonstrated ability to work collaboratively in team environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking an experienced Pega PRPC/Pega Platform professional to design, develop, and implement enterprise-scale BPM and case management solutions. The ideal candidate will have strong expertise in Pega Platform (v8.x), application architecture, workflow automation, and integration development. Key responsibilities include leading technical discussions, designing scalable solutions, configuring workflows and business rules, developing integrations using REST/SOAP, performing code reviews, and mentoring junior team members. Required skills include hands-on Pega PRPC/Platform v8.x experience, Case Management/BPM expertise, Application/Dev Studio proficiency, and strong SQL knowledge. When sourcing candidates, prioritize: (1) proven experience with Pega v8.x and Case Management solutions, (2) Pega certification (CSSA/CLSA preferred), and (3) demonstrated leadership in mentoring and stakeholder management.
Responsibilities
We are seeking an experienced Pega PRPC/Pega Platform professional to design, develop, and implement enterprise-scale BPM and case management solutions. The ideal candidate will have strong expertise in Pega Platform (v8.x), application architecture, workflow automation, and integration development. Key responsibilities include leading technical discussions, designing scalable solutions, configuring workflows and business rules, developing integrations using REST/SOAP, performing code reviews, and mentoring junior team members. Required skills include hands-on Pega PRPC/Platform v8.x experience, Case Management/BPM expertise, Application/Dev Studio proficiency, and strong SQL knowledge. When sourcing candidates, prioritize: (1) proven experience with Pega v8.x and Case Management solutions, (2) Pega certification (CSSA/CLSA preferred), and (3) demonstrated leadership in mentoring and stakeholder management.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
