ServiceNow ITOM & AI Specialist – Level 11 Role Overview We are seeking a highly skilled ServiceNow ITOM Specialist with advanced expertise in AI-driven automation and monitoring. The successful candidate will be responsible for designing, implementing, and optimizing ITOM solutions, leveraging artificial intelligence to enhance operational efficiency, predictive analytics, and intelligent incident management across enterprise environments. Primary Responsibilities Support ServiceNow ITOM modules (Discovery, Event Management, Orchestration, CMDB) with AI-powered enhancements for predictive monitoring and automated remediation. Develop and optimize dashboards for real-time visibility into service health, operational metrics, and AI-driven insights using ServiceNow Performance Analytics and custom dashboards. Work closely with cross-functional teams to resolve ITOM and AI-related issues, ensuring high availability and performance of IT services. Troubleshooting and continuous improvement initiatives using AI analytics and automation. Primary Skills ServiceNow ITOM (Discovery, Event Management, Orchestration, CMDB) AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, or similar) Python (for automation and AI integration) Dashboard creation and optimization (ServiceNow Performance Analytics, custom dashboards) Good to Have Skills Integration experience with monitoring tools (DataDog, ThousandEyes, Splunk) Familiarity with ServiceNow AI features (Predictive Intelligence, Virtual Agent) Experience with Ansible or other automation tools Cloud platforms (AWS, Azure, GCP) Technical Experience Minimum of 1.8 years of experience in ServiceNow ITOM implementation and administration. Hands-on experience integrating AI/ML solutions with ITOM workflows. Proficiency in Python development for automation and AI integration. Experience with cloud infrastructure and monitoring tools is a plus. Professional Attributes Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills, with a focus on innovation and automation. Educational Qualification & Certification Graduate Degree in Computer Science, Information Technology, or related field. ServiceNow and AI/ML certifications are a plus.
Responsibilities
ServiceNow ITOM & AI Specialist – Level 11 Role Overview We are seeking a highly skilled ServiceNow ITOM Specialist with advanced expertise in AI-driven automation and monitoring. The successful candidate will be responsible for designing, implementing, and optimizing ITOM solutions, leveraging artificial intelligence to enhance operational efficiency, predictive analytics, and intelligent incident management across enterprise environments. Primary Responsibilities Support ServiceNow ITOM modules (Discovery, Event Management, Orchestration, CMDB) with AI-powered enhancements for predictive monitoring and automated remediation. Develop and optimize dashboards for real-time visibility into service health, operational metrics, and AI-driven insights using ServiceNow Performance Analytics and custom dashboards. Work closely with cross-functional teams to resolve ITOM and AI-related issues, ensuring high availability and performance of IT services. Troubleshooting and continuous improvement initiatives using AI analytics and automation. Primary Skills ServiceNow ITOM (Discovery, Event Management, Orchestration, CMDB) AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, or similar) Python (for automation and AI integration) Dashboard creation and optimization (ServiceNow Performance Analytics, custom dashboards) Good to Have Skills Integration experience with monitoring tools (DataDog, ThousandEyes, Splunk) Familiarity with ServiceNow AI features (Predictive Intelligence, Virtual Agent) Experience with Ansible or other automation tools Cloud platforms (AWS, Azure, GCP) Technical Experience Minimum of 1.8 years of experience in ServiceNow ITOM implementation and administration. Hands-on experience integrating AI/ML solutions with ITOM workflows. Proficiency in Python development for automation and AI integration. Experience with cloud infrastructure and monitoring tools is a plus. Professional Attributes Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills, with a focus on innovation and automation. Educational Qualification & Certification Graduate Degree in Computer Science, Information Technology, or related field. ServiceNow and AI/ML certifications are a plus.
Salary : Rs. 0.0 - Rs. 1,20,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of application development frameworks and methodologies.- Experience with database management and SQL.- Familiarity with version control systems such as Git.- Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of application development frameworks and methodologies.- Experience with database management and SQL.- Familiarity with version control systems such as Git.- Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Experience – 4 to 7 years , Cost – 20 to 25 lakhs.
JD : Must have development experience with in-depth exposure to VC++ on Windows Development.
Hands on MQTT protocol and TCP socket communication
Knowledge of Relational databases, SQL.
Experience in test driven development (TDD – MS Test,Google Test)
Working knowledge on Data Structure, Multithreading, OOPS, Design Pattern, Algorithms and best practices in Application Cyber Security
Experience with Agile software development and Basic understanding of DevOps practices.
Basic understanding of cyber security concepts
Expert with modern source code management systems, such as GitHub or BitBucket
Excellent debugging skills
Ability to learn new technologies quickly
Good communication skills, in both verbal and written
Responsibilities
Experience – 4 to 7 years , Cost – 20 to 25 lakhs.
JD : Must have development experience with in-depth exposure to VC++ on Windows Development.
Hands on MQTT protocol and TCP socket communication
Knowledge of Relational databases, SQL.
Experience in test driven development (TDD – MS Test,Google Test)
Working knowledge on Data Structure, Multithreading, OOPS, Design Pattern, Algorithms and best practices in Application Cyber Security
Experience with Agile software development and Basic understanding of DevOps practices.
Basic understanding of cyber security concepts
Expert with modern source code management systems, such as GitHub or BitBucket
Excellent debugging skills
Ability to learn new technologies quickly
Good communication skills, in both verbal and written
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Cloud Migration Engineer, you will provide a comprehensive assessment of existing solutions and infrastructure to facilitate a seamless migration to the cloud. Your typical day will involve planning, delivering, and implementing application and data migration strategies that leverage both private and public cloud technologies. You will focus on creating scalable and high-performance solutions that drive next-generation business outcomes, ensuring that all aspects of the migration process are executed efficiently and effectively. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor and evaluate the performance of migration processes to ensure optimal outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cisco Network Services Orchestrator (NSO).- Good To Have Skills: Experience with Network Infrastructures.- Strong understanding of cloud migration strategies and best practices.- Experience with application and data migration tools and methodologies.- Familiarity with both private and public cloud environments.- Ability to analyze and optimize network performance during migration. Additional Information: - The candidate should have minimum 5 years of experience in Cisco Network Services Orchestrator (NSO).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As a Cloud Migration Engineer, you will provide a comprehensive assessment of existing solutions and infrastructure to facilitate a seamless migration to the cloud. Your typical day will involve planning, delivering, and implementing application and data migration strategies that leverage both private and public cloud technologies. You will focus on creating scalable and high-performance solutions that drive next-generation business outcomes, ensuring that all aspects of the migration process are executed efficiently and effectively. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor and evaluate the performance of migration processes to ensure optimal outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cisco Network Services Orchestrator (NSO).- Good To Have Skills: Experience with Network Infrastructures.- Strong understanding of cloud migration strategies and best practices.- Experience with application and data migration tools and methodologies.- Familiarity with both private and public cloud environments.- Ability to analyze and optimize network performance during migration. Additional Information: - The candidate should have minimum 5 years of experience in Cisco Network Services Orchestrator (NSO).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
