As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern development frameworks to ensure the delivery of scalable and efficient software. Your work focuses on meeting unique business requirements through innovative and adaptable software designs, contributing to the overall success of projects and organizational goals. Roles & Responsibilities: BTP Dev and Automation JD • Strong understanding of SAP Build Process Automation architecture (Processes, Automations, Actions, Decisions)• Hands-on experience troubleshooting failed automations, including log analysis and root-cause identification• Ability to modify and enhance existing processes, such as adding steps, changing logic, or updating integrations• Experience maintaining Actions that interact with:• S/4HANA APIs (OData/REST)• RFC/BAPI calls via destinations• Knowledge of BTP Destinations and Connectivity, including error handling for on-prem integrations• Experience with versioning, transport, and deployment of SBPA content across Dev/QA/Prod• Ability to manage background jobs, triggers, schedules, and reprocessing logic• Capability to perform impact analysis during upgrades (SBPA, BTP services, API version changes)• Nice to have -Design new automations and workflows, Integrating with CAPM applications
Responsibilities
As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern development frameworks to ensure the delivery of scalable and efficient software. Your work focuses on meeting unique business requirements through innovative and adaptable software designs, contributing to the overall success of projects and organizational goals. Roles & Responsibilities: BTP Dev and Automation JD • Strong understanding of SAP Build Process Automation architecture (Processes, Automations, Actions, Decisions)• Hands-on experience troubleshooting failed automations, including log analysis and root-cause identification• Ability to modify and enhance existing processes, such as adding steps, changing logic, or updating integrations• Experience maintaining Actions that interact with:• S/4HANA APIs (OData/REST)• RFC/BAPI calls via destinations• Knowledge of BTP Destinations and Connectivity, including error handling for on-prem integrations• Experience with versioning, transport, and deployment of SBPA content across Dev/QA/Prod• Ability to manage background jobs, triggers, schedules, and reprocessing logic• Capability to perform impact analysis during upgrades (SBPA, BTP services, API version changes)• Nice to have -Design new automations and workflows, Integrating with CAPM applications
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Essential Skills: Full stack Angular with spring boot | oracle pl sql
Desirable Skills:
Keyword:
Skills: Digital : Spring Boot~Angular 13+
Experience Required: 6-8
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
Role Overview
The SIAM Specialist will support the establishment and operation of the Service Integration and Management (SIAM) function. The role ensures effective coordination between multiple service providers and internal IT teams to deliver integrated end-to-end services.
The specialist will contribute to the design of the SIAM operating model, governance framework, and service management processes while ensuring alignment with business requirements.
Key Responsibilities
SIAM Setup & Operating Model
Support the design and implementation of the SIAM framework.
Define roles, responsibilities, and governance structures across service providers.
Document SIAM operational procedures and integration mechanisms.
Service Integration
Coordinate services delivered by multiple service providers.
Ensure seamless collaboration across infrastructure, applications, and platform services.
Maintain end-to-end service visibility across IT towers.
Governance & Vendor Coordination
Facilitate service governance meetings and operational reviews.
Manage operational issues involving multiple vendors.
Ensure providers comply with agreed processes and governance standards.
SLA / KPI Monitoring
Track service performance against defined SLA and KPI targets.
Validate service provider reporting.
Identify and escalate service risks.
Continuous Improvement
Identify improvement opportunities across the service ecosystem.
Track service improvement initiatives and ensure closure.
Tools & Platforms
Experience with ITSM tools such as:
ServiceNow
Responsibilities
Description:
Role Overview
The SIAM Specialist will support the establishment and operation of the Service Integration and Management (SIAM) function. The role ensures effective coordination between multiple service providers and internal IT teams to deliver integrated end-to-end services.
The specialist will contribute to the design of the SIAM operating model, governance framework, and service management processes while ensuring alignment with business requirements.
Key Responsibilities
SIAM Setup & Operating Model
Support the design and implementation of the SIAM framework.
Define roles, responsibilities, and governance structures across service providers.
Document SIAM operational procedures and integration mechanisms.
Service Integration
Coordinate services delivered by multiple service providers.
Ensure seamless collaboration across infrastructure, applications, and platform services.
Maintain end-to-end service visibility across IT towers.
Governance & Vendor Coordination
Facilitate service governance meetings and operational reviews.
Manage operational issues involving multiple vendors.
Ensure providers comply with agreed processes and governance standards.
SLA / KPI Monitoring
Track service performance against defined SLA and KPI targets.
Validate service provider reporting.
Identify and escalate service risks.
Continuous Improvement
Identify improvement opportunities across the service ecosystem.
Track service improvement initiatives and ensure closure.
Tools & Platforms
Experience with ITSM tools such as:
ServiceNow
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
Senior CMDB Expert
We also require a senior-level CMDB specialist with deep experience in:
• CMDB architecture and CSDM alignment
• CMDB cleanup initiatives (de-duplication, orphan CI resolution, data normalization)
• Relationship correction and dependency mapping
• Governance framework design and implementation
• Defining data ownership and operational processes
• Establishing controls to maintain CMDB data quality and long-term sanity
• Experience working in multi-vendor environments
This role will be critical in stabilizing and strengthening our CMDB foundation while ensuring sustainable governance practices.
Responsibilities
Description:
Senior CMDB Expert
We also require a senior-level CMDB specialist with deep experience in:
• CMDB architecture and CSDM alignment
• CMDB cleanup initiatives (de-duplication, orphan CI resolution, data normalization)
• Relationship correction and dependency mapping
• Governance framework design and implementation
• Defining data ownership and operational processes
• Establishing controls to maintain CMDB data quality and long-term sanity
• Experience working in multi-vendor environments
This role will be critical in stabilizing and strengthening our CMDB foundation while ensuring sustainable governance practices.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description
We are looking for a talented and experienced Business Support Engineer to join our dynamic team at the Daimler Truck Innovation Center India Private Limited. In this role, you will play a crucial part in establishing a structured support model that aligns with defined SLAs, KPIs, and continuous improvement practices. Your primary focus will be to ensure operational efficiency and customer satisfaction through effective issue resolution and process optimization.
Responsibilities
Should have good exposure to warranty claim process and Finance & legal terms related to warranty
Candidate will be handling the warranty L2 support and also involve and change management for warranty process.
Address escalated technical issues for warranty management system and perform root cause analysis.
Coordinate with internal teams to resolve complex problems.
Monitor and report on ticket inflow and outflow, resolution times, and user management for audits.
Develop dashboards with defined KPIs to track performance and identify areas for improvement.
Conduct regular reviews and implement automated processes using AI solutions.
Update the knowledge base and documentation regularly to ensure accuracy and relevance.
Explore AI-powered solutions for automated ticket assignment and routing, self-service options, and virtual assistants to enhance customer satisfaction and reduce support center load.
Develop scripts to add automation and streamline support processes.
Handle change requests and ensure smooth implementation.
Qualifications
B.Tech or BE degree
3-6 years of experience in Warranty claim support for automotive industry and analysis.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Experience with AI and automation technologies is preferred.
Proficiency in scripting languages for automation.
Knowledge of ITIL practices and principles.
Ability to work independently and manage multiple tasks.
Strong organizational and time management skills.
A passion for continuous improvement and customer satisfaction.
Required Knowledge:
Quick comprehension of the topic “Warranty” as well as contextual relationships
Process understanding regarding warranty and goodwill as foundation for identification of bugs within process that need to be resolved
General understanding of object structure/ logic within Salesforce
Basic SQL knowledge
Basic Knowledge about Service Now
Knowledge regarding Salesforce indicator (not mandatory)
Knowledge of Jira
Familiar with user stories within context of software development
Analytical & Root Cause Skills
L2 should not just approve/reject — they must analyze patterns.
Root Cause Analysis (RCA) methodology
Failure pattern identification
Data analysis (Excel, BI tools preferred)
Soft Skills
Open mindedness
Easy in connecting with other people
Direct communication in case of any unclarities
Attention to Details
Prioritization Skills
Patience
Responsibilities
Description
We are looking for a talented and experienced Business Support Engineer to join our dynamic team at the Daimler Truck Innovation Center India Private Limited. In this role, you will play a crucial part in establishing a structured support model that aligns with defined SLAs, KPIs, and continuous improvement practices. Your primary focus will be to ensure operational efficiency and customer satisfaction through effective issue resolution and process optimization.
Responsibilities
Should have good exposure to warranty claim process and Finance & legal terms related to warranty
Candidate will be handling the warranty L2 support and also involve and change management for warranty process.
Address escalated technical issues for warranty management system and perform root cause analysis.
Coordinate with internal teams to resolve complex problems.
Monitor and report on ticket inflow and outflow, resolution times, and user management for audits.
Develop dashboards with defined KPIs to track performance and identify areas for improvement.
Conduct regular reviews and implement automated processes using AI solutions.
Update the knowledge base and documentation regularly to ensure accuracy and relevance.
Explore AI-powered solutions for automated ticket assignment and routing, self-service options, and virtual assistants to enhance customer satisfaction and reduce support center load.
Develop scripts to add automation and streamline support processes.
Handle change requests and ensure smooth implementation.
Qualifications
B.Tech or BE degree
3-6 years of experience in Warranty claim support for automotive industry and analysis.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Experience with AI and automation technologies is preferred.
Proficiency in scripting languages for automation.
Knowledge of ITIL practices and principles.
Ability to work independently and manage multiple tasks.
Strong organizational and time management skills.
A passion for continuous improvement and customer satisfaction.
Required Knowledge:
Quick comprehension of the topic “Warranty” as well as contextual relationships
Process understanding regarding warranty and goodwill as foundation for identification of bugs within process that need to be resolved
General understanding of object structure/ logic within Salesforce
Basic SQL knowledge
Basic Knowledge about Service Now
Knowledge regarding Salesforce indicator (not mandatory)
Knowledge of Jira
Familiar with user stories within context of software development
Analytical & Root Cause Skills
L2 should not just approve/reject — they must analyze patterns.
Root Cause Analysis (RCA) methodology
Failure pattern identification
Data analysis (Excel, BI tools preferred)
Soft Skills
Open mindedness
Easy in connecting with other people
Direct communication in case of any unclarities
Attention to Details
Prioritization Skills
Patience
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Systems Engineer - Windows L2 - (26000CK5)
Missions
System Administration Experience with Windows 2012/2016/2019/2022.
Experience with Veritas Volume Manager, Understanding of Scripting, Shell scripting, Experience with Volumetry on SAN / NAS, Veritas cluster, PowerPATH, VMware platform.Troubleshooting & cluster creation of VM & physical servers
Monitor, triage & troubleshoot incidents with WIN Infrastructure
Cluster create & configuration of VM & physical servers
Install, upgrade, maintain and support WIN Infrastructure
Providing the permanent fix on the repeated alerts
Analysis of the alerts, Route cause analysis
Maintain and support services/applications that are part of the WIN team’s responsibilities
Contribute to documentation and review standards and operational procedures
Enforce technical and security standards for WIN Infrastructure and services
Follow internal processes at all time (SOPs, Golden Rules, ITIL, time tracking, escalation, etc)
Work closely with peers worldwide by taking part in periodic meetings and Share Knowledge
Contribute to GTS Transformation – Individual and Team level.
Adhere to the support/leave planning by participate in # WEinfra / OTG/ On duty / Weekend shifts / Holidays
Agent support like Symantec, EDR, Qualys, winlogbeat, Zabbix etc.. Azure cloud technology
Result Orientation
Client Focus
Contribution to Strategy
People Development
Change leadership
Cooperation
Team Leadership"
Profile
System Administration Experience with Windows 2008/2012/2016/2019/2022.
MS cluster-2019/2022
Veritas cluster, Vmware platform, Scripting - power Shell
Basic:
Incident management
Change management
Capacity planning
ITIL frame work
Responsibilities
Specialist Systems Engineer - Windows L2 - (26000CK5)
Missions
System Administration Experience with Windows 2012/2016/2019/2022.
Experience with Veritas Volume Manager, Understanding of Scripting, Shell scripting, Experience with Volumetry on SAN / NAS, Veritas cluster, PowerPATH, VMware platform.Troubleshooting & cluster creation of VM & physical servers
Monitor, triage & troubleshoot incidents with WIN Infrastructure
Cluster create & configuration of VM & physical servers
Install, upgrade, maintain and support WIN Infrastructure
Providing the permanent fix on the repeated alerts
Analysis of the alerts, Route cause analysis
Maintain and support services/applications that are part of the WIN team’s responsibilities
Contribute to documentation and review standards and operational procedures
Enforce technical and security standards for WIN Infrastructure and services
Follow internal processes at all time (SOPs, Golden Rules, ITIL, time tracking, escalation, etc)
Work closely with peers worldwide by taking part in periodic meetings and Share Knowledge
Contribute to GTS Transformation – Individual and Team level.
Adhere to the support/leave planning by participate in # WEinfra / OTG/ On duty / Weekend shifts / Holidays
Agent support like Symantec, EDR, Qualys, winlogbeat, Zabbix etc.. Azure cloud technology
Result Orientation
Client Focus
Contribution to Strategy
People Development
Change leadership
Cooperation
Team Leadership"
Profile
System Administration Experience with Windows 2008/2012/2016/2019/2022.
MS cluster-2019/2022
Veritas cluster, Vmware platform, Scripting - power Shell
Basic:
Incident management
Change management
Capacity planning
ITIL frame work
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We're seeking an AI Engineer with 2+ years of hands-on experience building production-grade GenAI and Agentic AI systems. The role involves designing and scaling multi-agent systems, end-to-end RAG pipelines, and agent orchestration workflows while optimizing LLM performance and implementing responsible AI safeguards. Key qualifications include strong Python skills, system design expertise, and proven experience with real AI projects beyond demos. When sourcing candidates, look for: (1) tangible portfolio examples of multi-agent systems built in production, (2) deep technical understanding of RAG architecture and agentic workflows with ability to articulate design decisions, and (3) experience implementing responsible AI safeguards like hallucination control and prompt injection defense.
Responsibilities
We're seeking an AI Engineer with 2+ years of hands-on experience building production-grade GenAI and Agentic AI systems. The role involves designing and scaling multi-agent systems, end-to-end RAG pipelines, and agent orchestration workflows while optimizing LLM performance and implementing responsible AI safeguards. Key qualifications include strong Python skills, system design expertise, and proven experience with real AI projects beyond demos. When sourcing candidates, look for: (1) tangible portfolio examples of multi-agent systems built in production, (2) deep technical understanding of RAG architecture and agentic workflows with ability to articulate design decisions, and (3) experience implementing responsible AI safeguards like hallucination control and prompt injection defense.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
