Role Summary
The AI Engineer will be responsible for applying cutting-edge Artificial Intelligence and Machine Learning (AI/ML) techniques to solve complex business problems within the customer domain. This includes enhancing customer interaction, automating support processes, and developing predictive tools to improve client retention and product uptake. You will work closely with Data Scientists, Product Managers, and other Software Engineers to take models from research through to scalable, resilient production systems.
Key Responsibilities
AI/ML Solution Development & Deployment:
• Design, develop, and implement scalable, high-performance AI/ML models and systems relevant to the customer portfolio (e.g., predictive analytics for customer behaviour, natural language processing for client communication/support, recommendation systems).
• Build robust Machine Learning Operations (MLOps) pipelines for model training, testing, versioning, deployment, and monitoring in a production environment, leveraging cloud platforms (e.g., Google Cloud Platform).
• Integrate AI solutions seamlessly with existing CME Group systems and customer-facing platforms via APIs.
Collaboration & Strategy:
• Collaborate with Product Managers and Business Analysts to translate high-level customer experience goals into clearly defined AI/ML problems and requirements.
• Work alongside Data Scientists to refine models for production suitability, focusing on latency, throughput, and resilience.
• Partner with core Software Engineering teams to ensure clean code practices, security, and enterprise-level reliability.
Data Management & Feature Engineering:
• Design and implement secure and efficient data pipelines to collect, clean, and transform large-scale customer and market data for model training.
• Conduct feature engineering to optimize model accuracy and performance.
Monitoring & Optimization:
• Continuously monitor deployed AI models for performance degradation, data drift, and bias.
• Implement A/B testing and other validation methods to measure the business impact (e.g., ROI, customer satisfaction) of AI solutions.
• Troubleshoot, debug, and optimize existing AI applications based on operational metrics and user feedback.
Essential Skills and Experience
• Technical Proficiency:
• Strong programming skills in Python and familiarity with software development best practices (SDLC, Git, CI/CD).
• Expereience 5 - 10 years
• Proficiency with AI/ML frameworks such as TensorFlow, PyTorch, or Keras.
• Experience with cloud computing platforms (GCP, AWS, or Azure) for model deployment and data infrastructure.
• Strong understanding of core machine learning algorithms, statistical methods, and deep learning techniques (e.g., NLP, LLMs, classification, regression).
• Experience with containerization technologies (Docker, Kubernetes/GKE).
Domain Knowledge:
• Proven experience in developing and deploying AI solutions in a real-world, commercial environment, preferably within Fintech, Capital Markets, or other regulated industries.
• Familiarity with financial data and the core business of a derivatives marketplace is highly desirable.
Qualifications:
• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related quantitative field.
Desired Characteristics
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders (e.g., business leaders, product owners).
• A customer-focused mindset with a passion for using technology to enhance the client experience.
• Proactive, self-motivated, and adaptable to a fast-paced, high-stakes financial technology environment.
Responsibilities
Salary : Rs. 30,00,000.0 - Rs. 36,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Expertise in messaging systems: IBM MQ Series, RabbitMQ, or Omegamon for MQ
Strong knowledge of file transfer solutions: XFB Gateway, CFT, MFT/Globalscape, SecureTransport, Sentinel
Be able to use file transfer protocols: FTP, SFTP, PESIT, AS2, etc.
Ability to install, monitor, improve, and troubleshoot middleware platforms
Solid knowledge of user management and system security (SSH, certificates, access control)
Good scripting skills (Shell, PowerShell or equivalent) for automation
Good experience with the Elastic Stack (Elasticsearch, Logstash, Kibana) for dashboarding, metrics, and alerting
Ability to build custom monitoring dashboards and configure alerts for middleware components
Responsibilities
Expertise in messaging systems: IBM MQ Series, RabbitMQ, or Omegamon for MQ
Strong knowledge of file transfer solutions: XFB Gateway, CFT, MFT/Globalscape, SecureTransport, Sentinel
Be able to use file transfer protocols: FTP, SFTP, PESIT, AS2, etc.
Ability to install, monitor, improve, and troubleshoot middleware platforms
Solid knowledge of user management and system security (SSH, certificates, access control)
Good scripting skills (Shell, PowerShell or equivalent) for automation
Good experience with the Elastic Stack (Elasticsearch, Logstash, Kibana) for dashboarding, metrics, and alerting
Ability to build custom monitoring dashboards and configure alerts for middleware components
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Business An• Excellent communication skills, understanding of steel industry.
• Excellent understanding of IT applications, architecture and systems.
• Experience in data management is a must.
• Project and change management skills.alyst (SAP PM & SCM)
Responsibilities
Business Analyst (SAP PM & SCM)
• Excellent communication skills, understanding of steel industry.
• Excellent understanding of IT applications, architecture and systems.
• Experience in data management is a must.
• Project and change management skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Customer Service Representative, you will provide functional, technical, or administrative support to resolve customer problems and queries. A typical day involves engaging with customers to understand their needs, troubleshooting issues, and ensuring that solutions are delivered effectively. You will collaborate with team members to enhance service delivery and contribute to a positive customer experience, all while maintaining a focus on quality and efficiency in your interactions. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development of training materials and documentation to support team knowledge sharing.- Monitor customer feedback and suggest improvements to enhance service quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica PowerCenter.- Good To Have Skills: Experience with Linux Operations, Microsoft SQL Server.- Strong analytical skills to assess customer issues and provide effective solutions.- Familiarity with data integration processes and ETL methodologies.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in Informatica PowerCenter.- This position is based at our Mumbai office.- A 15 years full time education is required.
Responsibilities
As a Customer Service Representative, you will provide functional, technical, or administrative support to resolve customer problems and queries. A typical day involves engaging with customers to understand their needs, troubleshooting issues, and ensuring that solutions are delivered effectively. You will collaborate with team members to enhance service delivery and contribute to a positive customer experience, all while maintaining a focus on quality and efficiency in your interactions. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development of training materials and documentation to support team knowledge sharing.- Monitor customer feedback and suggest improvements to enhance service quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica PowerCenter.- Good To Have Skills: Experience with Linux Operations, Microsoft SQL Server.- Strong analytical skills to assess customer issues and provide effective solutions.- Familiarity with data integration processes and ETL methodologies.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in Informatica PowerCenter.- This position is based at our Mumbai office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Design, develop, and maintain scalable and reliable ETL/ELT pipelines using PySpark.
Develop and manage data solutions on GCP servicessuch as BigQuery, Cloud Storage, Dataflow, and Dataproc.
Write efficient, optimized, and complex queries using SQL for data transformation and analysis.
Build and manage workflow orchestration usingApache Airflow, ensuring reliable scheduling and monitoring of data pipelines.
Ensure data quality, integrity, and governance across all data pipelines.
Implement performance tuning and optimization techniques for large-scale data processing.
Monitor, troubleshoot, and resolve data pipeline issues in production environments.
Follow best practices in data engineering, including version control, CI/CD, and code reviews
Responsibilities
Design, develop, and maintain scalable and reliable ETL/ELT pipelines using PySpark.
Develop and manage data solutions on GCP servicessuch as BigQuery, Cloud Storage, Dataflow, and Dataproc.
Write efficient, optimized, and complex queries using SQL for data transformation and analysis.
Build and manage workflow orchestration usingApache Airflow, ensuring reliable scheduling and monitoring of data pipelines.
Ensure data quality, integrity, and governance across all data pipelines.
Implement performance tuning and optimization techniques for large-scale data processing.
Monitor, troubleshoot, and resolve data pipeline issues in production environments.
Follow best practices in data engineering, including version control, CI/CD, and code reviews
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking an experienced Java Developer with strong expertise in the IBM Curam framework to design, develop, and maintain enterprise-grade applications for the Public Sector. The ideal candidate will have solid hands-on experience in Java/J2
Responsibilities
We are seeking an experienced Java Developer with strong expertise in the IBM Curam framework to design, develop, and maintain enterprise-grade applications for the Public Sector. The ideal candidate will have solid hands-on experience in Java/J2
Salary : Rs. 0.0 - Rs. 90,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Business Process Architect, you will engage in the analysis and design of innovative business processes. Your typical day will involve collaborating with various stakeholders to gather and document requirements, ensuring that the new processes align with organizational goals. You will also participate in user and task analysis, representing the needs of the business while guiding the implementation of new technologies. This role requires a proactive approach to problem-solving and a commitment to enhancing operational efficiency through well-structured documentation and process design. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop comprehensive documentation that outlines business processes and system requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Subscription Order Management SOM.- Strong analytical skills to assess business needs and translate them into functional requirements.- Experience in process mapping and documentation techniques.- Ability to collaborate effectively with cross-functional teams to achieve project goals.- Familiarity with business process modeling tools and methodologies. Additional Information: - The candidate should have minimum 3 years of experience in SAP BRIM Subscription Order Management SOM.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As a Business Process Architect, you will engage in the analysis and design of innovative business processes. Your typical day will involve collaborating with various stakeholders to gather and document requirements, ensuring that the new processes align with organizational goals. You will also participate in user and task analysis, representing the needs of the business while guiding the implementation of new technologies. This role requires a proactive approach to problem-solving and a commitment to enhancing operational efficiency through well-structured documentation and process design. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop comprehensive documentation that outlines business processes and system requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Subscription Order Management SOM.- Strong analytical skills to assess business needs and translate them into functional requirements.- Experience in process mapping and documentation techniques.- Ability to collaborate effectively with cross-functional teams to achieve project goals.- Familiarity with business process modeling tools and methodologies. Additional Information: - The candidate should have minimum 3 years of experience in SAP BRIM Subscription Order Management SOM.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities:
• Develop and maintain robust software applications using Angular JS SQL JavaScript and .Net Framework to meet business requirements.
• Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
• Write clean efficient and well-documented code to ensure maintainability and scalability of applications.
• Conduct thorough testing and debugging to identify and resolve software issues ensuring optimal performance and reliability.
• Implement best practices in software development including code reviews version control and continuous integration.
• Optimize database queries and manage SQL operations to ensure efficient data handling and storage.
• Utilize JavaScript to create dynamic and interactive user interfaces that enhance user experience.
• Work with the .Net Framework to develop backend services and APIs that support application functionality.
• Provide technical support and troubleshooting for existing applications to minimize downtime and improve user satisfaction.
• Stay updated with the latest technologies and frameworks to continuously improve software development processes.
• Collaborate with stakeholders to gather feedback and incorporate necessary changes into the software solutions.
• Ensure compliance with company standards and industry regulations in all software development activities.
• Contribute to the overall success of the team by sharing knowledge and mentoring junior developers when required.
Qualifications:
• Possess strong expertise in Angular JS SQL JavaScript and .Net Framework with a proven track record of delivering high-quality software solutions.
• Demonstrate excellent problem-solving skills and the ability to debug complex software issues effectively.
• Have a solid understanding of software development lifecycle and agile methodologies.
• Show proficiency in database management and optimization techniques for SQL.
• Exhibit strong communication skills to collaborate effectively with team members and stakeholders.
• Experience in the Cards and Payments domain is a valuable addition to the role.
• Display adaptability to work in a hybrid model and manage tasks efficiently during day shifts.
• Maintain a proactive approach to learning new technologies and improving technical skills.
• Demonstrate attention to detail and a commitment to delivering error-free software solutions.
• Possess the ability to prioritize tasks and manage time effectively to meet project deadlines.
• Showcase a strong sense of accountability and ownership for assigned projects and deliverables.
• Have a minimum of 7 years and a maximum of 11 years of relevant experience in software development.
Responsibilities
Responsibilities:
• Develop and maintain robust software applications using Angular JS SQL JavaScript and .Net Framework to meet business requirements.
• Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
• Write clean efficient and well-documented code to ensure maintainability and scalability of applications.
• Conduct thorough testing and debugging to identify and resolve software issues ensuring optimal performance and reliability.
• Implement best practices in software development including code reviews version control and continuous integration.
• Optimize database queries and manage SQL operations to ensure efficient data handling and storage.
• Utilize JavaScript to create dynamic and interactive user interfaces that enhance user experience.
• Work with the .Net Framework to develop backend services and APIs that support application functionality.
• Provide technical support and troubleshooting for existing applications to minimize downtime and improve user satisfaction.
• Stay updated with the latest technologies and frameworks to continuously improve software development processes.
• Collaborate with stakeholders to gather feedback and incorporate necessary changes into the software solutions.
• Ensure compliance with company standards and industry regulations in all software development activities.
• Contribute to the overall success of the team by sharing knowledge and mentoring junior developers when required.
Qualifications:
• Possess strong expertise in Angular JS SQL JavaScript and .Net Framework with a proven track record of delivering high-quality software solutions.
• Demonstrate excellent problem-solving skills and the ability to debug complex software issues effectively.
• Have a solid understanding of software development lifecycle and agile methodologies.
• Show proficiency in database management and optimization techniques for SQL.
• Exhibit strong communication skills to collaborate effectively with team members and stakeholders.
• Experience in the Cards and Payments domain is a valuable addition to the role.
• Display adaptability to work in a hybrid model and manage tasks efficiently during day shifts.
• Maintain a proactive approach to learning new technologies and improving technical skills.
• Demonstrate attention to detail and a commitment to delivering error-free software solutions.
• Possess the ability to prioritize tasks and manage time effectively to meet project deadlines.
• Showcase a strong sense of accountability and ownership for assigned projects and deliverables.
• Have a minimum of 7 years and a maximum of 11 years of relevant experience in software development.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
