Role Descriptions: 1. Specialized in design and configuration of SAP Sales and Distribution (SD) module 2. Experience with SAP SD user exits for sales order| delivery| billing 3. Good knowledge of SD pricing| Order management| Idocs and Copy Controls4. Understanding of SD account assignment and revenue recognition processes 5. Knowledge of SAP ABAP with debugging skills6. Writing of functional specifications for ABAP custom programs for RICEF objects1. Ability to debug ABAP 2. Performing SAP configurations in SAP SD area3. Experience with intercompany postings and pro forma invoices4. Integration with other SAP modules5. Experience with SAP BRF+ is preferred
Essential Skills: 1. Specialized in design and configuration of SAP Sales and Distribution (SD) module 2. Experience with SAP SD user exits for sales order| delivery| billing 3. Good knowledge of SD pricing| Order management| Idocs and Copy Controls4. Understanding of SD account assignment and revenue recognition processes 5. Knowledge of SAP ABAP with debugging skills6. Writing of functional specifications for ABAP custom programs for RICEF objects1. Ability to debug ABAP 2. Performing SAP configurations in SAP SD area3. Experience with intercompany postings and pro forma invoices4. Integration with other SAP modules5. Experience with SAP BRF+ is preferred
Desirable Skills:
Keyword:
Skills: SAP ERP Sales and Distribution (SD)
Experience Required: 6-8
Responsibilities
Role Descriptions: 1. Specialized in design and configuration of SAP Sales and Distribution (SD) module 2. Experience with SAP SD user exits for sales order| delivery| billing 3. Good knowledge of SD pricing| Order management| Idocs and Copy Controls4. Understanding of SD account assignment and revenue recognition processes 5. Knowledge of SAP ABAP with debugging skills6. Writing of functional specifications for ABAP custom programs for RICEF objects1. Ability to debug ABAP 2. Performing SAP configurations in SAP SD area3. Experience with intercompany postings and pro forma invoices4. Integration with other SAP modules5. Experience with SAP BRF+ is preferred
Essential Skills: 1. Specialized in design and configuration of SAP Sales and Distribution (SD) module 2. Experience with SAP SD user exits for sales order| delivery| billing 3. Good knowledge of SD pricing| Order management| Idocs and Copy Controls4. Understanding of SD account assignment and revenue recognition processes 5. Knowledge of SAP ABAP with debugging skills6. Writing of functional specifications for ABAP custom programs for RICEF objects1. Ability to debug ABAP 2. Performing SAP configurations in SAP SD area3. Experience with intercompany postings and pro forma invoices4. Integration with other SAP modules5. Experience with SAP BRF+ is preferred
Desirable Skills:
Keyword:
Skills: SAP ERP Sales and Distribution (SD)
Experience Required: 6-8
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description – Lead Support Engineer / Technical Lead (Windchill SIM, Technical Publications, Arbortext)
Key Responsibilities
• Lead L2/L3 support activities for Windchill SIM, Technical Publications, and Arbortext applications.
• 5+ years of overall experience in PLM/application support, with strong hands-on expertise in PTC Windchill SIM, Technical Publications, and Arbortext.
• Strong knowledge of Windchill architecture, configuration, server components, and support processes.
• Hands-on experience in Arbortext Editor, publishing workflows, document structures, templates, style sheets, and technical publication processes.
• Good understanding of XML, XSLT, DITA or SGML-based content models, and content transformation/publishing concepts.
• Strong knowledge of Windchill Translation Workflow processes and related configurations.
• Strong troubleshooting skills across application, web server, middleware, and database layers.
• Understanding of integrations, APIs, file transfer mechanisms, and interface troubleshooting.
• Experience with ITSM tools, ticket management, SLA reporting, and operational governance.
• Ability to lead technical discussions with customers, vendors, and cross-functional teams.
• Own major incident management, root cause analysis, problem management, and service restoration within agreed SLAs.
• Coordinate with business users, authors, product data teams, infrastructure teams, and vendors for issue resolution and service improvements.
• Support and troubleshoot publishing workflows, XML/SGML authoring, style sheets, transformation pipelines, and content delivery processes.
• Manage user access, security roles, and compliance with operational controls.
• Review logs, perform impact analysis, identify recurring issues, and implement preventive fixes and automation opportunities.
• Lead technical support for integrations between Windchill and downstream/upstream enterprise systems.
• Create and maintain SOPs, knowledge articles, troubleshooting guides, support runbooks, and technical documentation.
• Mentor support engineers, allocate work, review technical quality, and provide escalation support for complex issues.
• Participate in change management, release planning, disaster recovery readiness, and weekend or off-hours support when required.
• Excellent communication and stakeholder management skills.
• Ability to prioritize multiple critical issues and drive resolution with minimal supervision.
• Strong analytical thinking, customer focus, and continuous improvement mindset.
• Willingness to support shift schedules, planned maintenance windows, and critical production activities as needed.
Preferred Qualifications
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline.
• Experience in technical publications, service information management, or product documentation support environments.
• PTC product certifications or relevant support/administration certifications are a plus.
Responsibilities
Job Description – Lead Support Engineer / Technical Lead (Windchill SIM, Technical Publications, Arbortext)
Key Responsibilities
• Lead L2/L3 support activities for Windchill SIM, Technical Publications, and Arbortext applications.
• 5+ years of overall experience in PLM/application support, with strong hands-on expertise in PTC Windchill SIM, Technical Publications, and Arbortext.
• Strong knowledge of Windchill architecture, configuration, server components, and support processes.
• Hands-on experience in Arbortext Editor, publishing workflows, document structures, templates, style sheets, and technical publication processes.
• Good understanding of XML, XSLT, DITA or SGML-based content models, and content transformation/publishing concepts.
• Strong knowledge of Windchill Translation Workflow processes and related configurations.
• Strong troubleshooting skills across application, web server, middleware, and database layers.
• Understanding of integrations, APIs, file transfer mechanisms, and interface troubleshooting.
• Experience with ITSM tools, ticket management, SLA reporting, and operational governance.
• Ability to lead technical discussions with customers, vendors, and cross-functional teams.
• Own major incident management, root cause analysis, problem management, and service restoration within agreed SLAs.
• Coordinate with business users, authors, product data teams, infrastructure teams, and vendors for issue resolution and service improvements.
• Support and troubleshoot publishing workflows, XML/SGML authoring, style sheets, transformation pipelines, and content delivery processes.
• Manage user access, security roles, and compliance with operational controls.
• Review logs, perform impact analysis, identify recurring issues, and implement preventive fixes and automation opportunities.
• Lead technical support for integrations between Windchill and downstream/upstream enterprise systems.
• Create and maintain SOPs, knowledge articles, troubleshooting guides, support runbooks, and technical documentation.
• Mentor support engineers, allocate work, review technical quality, and provide escalation support for complex issues.
• Participate in change management, release planning, disaster recovery readiness, and weekend or off-hours support when required.
• Excellent communication and stakeholder management skills.
• Ability to prioritize multiple critical issues and drive resolution with minimal supervision.
• Strong analytical thinking, customer focus, and continuous improvement mindset.
• Willingness to support shift schedules, planned maintenance windows, and critical production activities as needed.
Preferred Qualifications
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline.
• Experience in technical publications, service information management, or product documentation support environments.
• PTC product certifications or relevant support/administration certifications are a plus.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
