We are seeking an experienced DataBricks Support Manager to lead and manage the Data Engineering and Analytics support function. The ideal candidate will be responsible for overseeing support operations, ensuring platform stability, driving incident resolution, managing stakeholder communication, and leading a team supporting DataBricks-based data platforms and applications.
Key Responsibilities
Manage end-to-end support operations for DataBricks environments and data platform services.
Lead, mentor, and develop a team of support engineers and analysts.
Ensure adherence to SLAs, KPIs, and support processes.
Drive incident, problem, change, and service request management activities.
Coordinate with Data Engineering, Cloud, Infrastructure, and Business teams to resolve production issues.
Monitor platform performance, availability, and reliability, ensuring minimal business disruption.
Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
Establish and improve support processes, governance, and operational best practices.
Manage stakeholder communication and provide regular service performance updates.
Participate in capacity planning, risk management, and continuous improvement initiatives.
Ensure proper documentation of support procedures, knowledge articles, and operational runbooks.
Support audit, compliance, and security requirements related to data platforms.
Required Skills & Experience
10+ years of overall IT experience with substantial experience in Data Engineering and Production Support.
Strong hands-on experience with Azure DataBricks administration, monitoring, and support.
Experience supporting large-scale data pipelines and ETL/ELT processes.
Good understanding of Apache Spark, PySpark, SQL, and DataBricks architecture.
Experience with Azure cloud services such as Azure Data Factory, ADLS, Synapse, Key Vault, and Monitoring tools.
Strong knowledge of Incident Management, Problem Management, and ITIL processes.
Experience leading support teams and managing production environments.
Ability to analyze complex technical issues and coordinate cross-functional resolution efforts.
Strong communication, stakeholder management, and leadership skills.
Responsibilities
We are seeking an experienced DataBricks Support Manager to lead and manage the Data Engineering and Analytics support function. The ideal candidate will be responsible for overseeing support operations, ensuring platform stability, driving incident resolution, managing stakeholder communication, and leading a team supporting DataBricks-based data platforms and applications.
Key Responsibilities
Manage end-to-end support operations for DataBricks environments and data platform services.
Lead, mentor, and develop a team of support engineers and analysts.
Ensure adherence to SLAs, KPIs, and support processes.
Drive incident, problem, change, and service request management activities.
Coordinate with Data Engineering, Cloud, Infrastructure, and Business teams to resolve production issues.
Monitor platform performance, availability, and reliability, ensuring minimal business disruption.
Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
Establish and improve support processes, governance, and operational best practices.
Manage stakeholder communication and provide regular service performance updates.
Participate in capacity planning, risk management, and continuous improvement initiatives.
Ensure proper documentation of support procedures, knowledge articles, and operational runbooks.
Support audit, compliance, and security requirements related to data platforms.
Required Skills & Experience
10+ years of overall IT experience with substantial experience in Data Engineering and Production Support.
Strong hands-on experience with Azure DataBricks administration, monitoring, and support.
Experience supporting large-scale data pipelines and ETL/ELT processes.
Good understanding of Apache Spark, PySpark, SQL, and DataBricks architecture.
Experience with Azure cloud services such as Azure Data Factory, ADLS, Synapse, Key Vault, and Monitoring tools.
Strong knowledge of Incident Management, Problem Management, and ITIL processes.
Experience leading support teams and managing production environments.
Ability to analyze complex technical issues and coordinate cross-functional resolution efforts.
Strong communication, stakeholder management, and leadership skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Lead Software Engineer - Developer: BAW - (260002V8)
Missions
We are looking for dynamic people, experienced developer, passionate in new top technologies and willing to contribute, based on discussions with process owners and business users, to design and develop workflows, user interfaces and dashboards using our BPM platform.
Profile
Main requirements:
University degree and/or Masters with a major in IT or equivalent (Computer Science);
Experienced in designing and developing BPM workflows, user interfaces, and dashboards, using IBM Business Automation Workflow (Process Designer) – minimum 3 years;
Deep knowledge of BPMN language and javascript
Strong understanding of integration principles and technologies (Message Queues and Web Services, SOAP based & REST style);
Solid experience of modelling and querying database structures (SQL, Oracle PL/SQL, MySQL);
Ability to work in a team, acting proactively and collaborate with all the other skills.
Solution oriented person, with ability to work under pressure and respect deadlines.
Flexible and analytical approach.
Balanced, determined, passionate about IT.
Analytical skills and good communication skills.
Advance English language knowledge.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Lead Software Engineer - Developer: BAW - (260002V8)
Role Descriptions: Support the primary SCM Solution Architect and Design Lead from offshore. Assist with Template Adoption and Delta Design preparation| design documentation| fit-gap analysis| local requirement assessment| build clarification| test support| defect follow-up and closure of open design actions while maintaining alignment with the primary architect and life-sciences/crop-science client stream team. Yes coordinates assigned offshore design and testing support activities; no direct line-management responsibility unless assigned separately. No direct budget ownership. Accountable for offshore SCM design support deliverables| including fit-gap documentation| configuration/design specifications| build clarifications| test scenarios| defect follow-up and closure of open design actions assigned by the primary architect. Requires access to life-sciences/crop-science client S/4HANA global template systems| test management tooling and the design repository; standard offshore workstation with secure VPN access.
Essential Skills: SAP S/4HANA SCM configuration and design support across IM/3PL/ICT| D2P and EWM/TM. Experience with fit-gap analysis| functional/design specification writing| build clarification with development teams| test scenario preparation| defect analysis| follow-up and closure of open design actions. Proven offshore delivery experience supporting an onsite architect. Excellent spoken and written English.
Desirable Skills:
Keyword:
Skills: SCM Supply Chain Management
Experience Required: 8-10
Responsibilities
Skills: SCM Supply Chain Management
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Tenable - Enablon and related activities Role Descriptions: Support the Germany primary template deployment lead from offshore. Coordinate offshore delivery| follow up on assigned actions| consolidate status| track dependencies| align the offshore team| support documentation and escalate delivery risks or blockers to the primary deployment lead. Yes coordinates offshore deployment activities and supports team alignment; formal people-management scope to be confirmed separately. No direct budget ownership. Supports the Germany primary lead with effort tracking| offshore capacity planning and utilisation reporting. Accountable for offshore status consolidation| action and dependency trackers| documentation quality and timely escalation of delivery risks or blockers. Requires standard offshore workstation with secure VPN access to life-sciences/crop-science client program governance and PPM tooling.
Essential Skills: Offshore delivery leadership for SAP S/4HANA deployment or rollout programs. Strong capability in status consolidation and reporting| dependency and action tracking| offshore team coordination and workload balancing| documentation and governance support| risk/blocker identification and escalation. Comfortable operating across time zones with an onsite primary lead. Excellent spoken and written English.
Responsibilities
Tenable - Enablon and related activities Role Descriptions: Support the Germany primary template deployment lead from offshore. Coordinate offshore delivery| follow up on assigned actions| consolidate status| track dependencies| align the offshore team| support documentation and escalate delivery risks or blockers to the primary deployment lead. Yes coordinates offshore deployment activities and supports team alignment; formal people-management scope to be confirmed separately. No direct budget ownership. Supports the Germany primary lead with effort tracking| offshore capacity planning and utilisation reporting. Accountable for offshore status consolidation| action and dependency trackers| documentation quality and timely escalation of delivery risks or blockers. Requires standard offshore workstation with secure VPN access to life-sciences/crop-science client program governance and PPM tooling.
Essential Skills: Offshore delivery leadership for SAP S/4HANA deployment or rollout programs. Strong capability in status consolidation and reporting| dependency and action tracking| offshore team coordination and workload balancing| documentation and governance support| risk/blocker identification and escalation. Comfortable operating across time zones with an onsite primary lead. Excellent spoken and written English.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Descriptions: Manage template program PMO activities| including governance cadence| integrated plan and milestone tracking| dependency management| RAID/action log coordination| status reporting| meeting support| and cross-stream follow-up to drive timely execution and escalation.Yes coordinates across workstreams and supports governance follow-up; no direct line-management responsibility unless assigned separately. No direct budget ownership. Maintains template program governance artefacts such as the integrated deployment plan| RAID/action log| dependency register| weekly/monthly status reports| dashboards| governance cadence and meeting minutes. Tracks effort| utilisation and milestone adherence| and prepares escalation packs for the life-sciences/crop-science client template program PM Lead. Requires standard laptop and access to life-sciences/crop-science client/TCS collaboration and PPM tools such as MS Project| Teams| SharePoint| Jira and ServiceNow.
Essential Skills: SAP S/4HANA program PMO experience in large multi-country deployment or rollout programs. Strong capability in integrated planning| milestone tracking| RAID| dependency and action-log management| governance cadence| MoM discipline| executive reporting and dashboards. Advanced MS Excel and PowerPoint skills. Experience in a global onsite-offshore delivery model. Excellent spoken and written English.
Desirable Skills:
Keyword:
Skills: PMO Contract and Commercial Management
Experience Required: 8-10
Responsibilities
Role Descriptions: Manage template program PMO activities| including governance cadence| integrated plan and milestone tracking| dependency management| RAID/action log coordination| status reporting| meeting support| and cross-stream follow-up to drive timely execution and escalation.Yes coordinates across workstreams and supports governance follow-up; no direct line-management responsibility unless assigned separately. No direct budget ownership. Maintains template program governance artefacts such as the integrated deployment plan| RAID/action log| dependency register| weekly/monthly status reports| dashboards| governance cadence and meeting minutes. Tracks effort| utilisation and milestone adherence| and prepares escalation packs for the life-sciences/crop-science client template program PM Lead. Requires standard laptop and access to life-sciences/crop-science client/TCS collaboration and PPM tools such as MS Project| Teams| SharePoint| Jira and ServiceNow.
Essential Skills: SAP S/4HANA program PMO experience in large multi-country deployment or rollout programs. Strong capability in integrated planning| milestone tracking| RAID| dependency and action-log management| governance cadence| MoM discipline| executive reporting and dashboards. Advanced MS Excel and PowerPoint skills. Experience in a global onsite-offshore delivery model. Excellent spoken and written English.
Desirable Skills:
Keyword:
Skills: PMO Contract and Commercial Management
Experience Required: 8-10
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Skills: PMO Contract and Commercial Management
Role Descriptions: Lead India-based Data solution design support. Participate in Template Adoption and Delta Design workshops| present and demo the predefined global template with life-sciences/crop-science client global and country teams| evaluate local requirements against standard capabilities| steer delta design| confirm architecture impacts| secure design approval before build and coordinate India delivery inputs.Supervisory / Managerial responsibilities -Yes coordinates offshore design contributors and aligns with global stakeholders; no direct line-management responsibility unless assigned separately. Other responsibilities Budgets| targets| equipment etc -No direct budget ownership. Accountable for Data design and migration deliverables| including data object scope| data quality rules| migration templates| load/reconciliation tracking| design documents and design approval before build. Supports offshore effort estimation and status inputs. Requires access to life-sciences/crop-science client S/4HANA global template systems| migration tooling such as LTMC/LTMOM and MDG| and the design repository; standard offshore workstation with secure VPN access.
Essential Skills: SAP S/4HANA data management and migration expertise covering master and transactional data object design| data quality and governance rules| cleansing| mapping and enrichment| SAP Migration Cockpit (LTMC/LTMOM)| MDG| mock loads and reconciliation cycles. Template-based rollout and fit-gap experience| design documentation and design approval governance. Ability to work with global stakeholders from offshore. Excellent spoken and written English.
Desirable Skills:
Responsibilities
Role Descriptions: Lead India-based Data solution design support. Participate in Template Adoption and Delta Design workshops| present and demo the predefined global template with life-sciences/crop-science client global and country teams| evaluate local requirements against standard capabilities| steer delta design| confirm architecture impacts| secure design approval before build and coordinate India delivery inputs.Supervisory / Managerial responsibilities -Yes coordinates offshore design contributors and aligns with global stakeholders; no direct line-management responsibility unless assigned separately. Other responsibilities Budgets| targets| equipment etc -No direct budget ownership. Accountable for Data design and migration deliverables| including data object scope| data quality rules| migration templates| load/reconciliation tracking| design documents and design approval before build. Supports offshore effort estimation and status inputs. Requires access to life-sciences/crop-science client S/4HANA global template systems| migration tooling such as LTMC/LTMOM and MDG| and the design repository; standard offshore workstation with secure VPN access.
Essential Skills: SAP S/4HANA data management and migration expertise covering master and transactional data object design| data quality and governance rules| cleansing| mapping and enrichment| SAP Migration Cockpit (LTMC/LTMOM)| MDG| mock loads and reconciliation cycles. Template-based rollout and fit-gap experience| design documentation and design approval governance. Ability to work with global stakeholders from offshore. Excellent spoken and written English.
Desirable Skills:
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
