The resource must be competent on the following skillset –
AWS , Microservices, Java, Springboot , React JS , SQL and Python
All of the above skills are mandatory, there is no compromise on any of the skill parameters.
Responsibilities
The resource must be competent on the following skillset –
AWS , Microservices, Java, Springboot , React JS , SQL and Python
All of the above skills are mandatory, there is no compromise on any of the skill parameters.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are looking for a proactive and detail-oriented Support Engineer with strong skills in Java and Microsoft SQL Server (MSSQL) to join our 24x7 support team for a critical Master Data Management (MDM) application. The ideal candidate will be responsible for resolving incidents, performing root cause analysis, and ensuring the uptime and performance of the MDM platform.
Key Responsibilities:
Provide L2/L3 application support for MDM systems in a 24x7 rotational shift model.
Monitor application health and perform regular checks using predefined scripts and tools.
Troubleshoot and resolve issues related to Java-based services, APIs, and integrations.
Perform SQL queries, data analysis, and debugging in MSSQL to support incident resolution.
Work closely with L1 teams, developers, infrastructure teams, and business stakeholders.
Manage tickets using ITSM tools like ServiceNow, JIRA, or similar.
Document known issues, SOPs, and maintain a knowledge base for recurring incidents.
Support patching, version upgrades, and configuration management.
Required Skills:
Strong hands-on experience in Java (Core + web services).
Proficient in writing and optimizing SQL queries in MSSQL.
Familiarity with MDM platforms (Informatica MDM, Reltio, IBM MDM, etc. is a plus).
Basic knowledge of Linux scripting for log analysis and troubleshooting.
Experience in application monitoring tools (e.g., New relic, AppDynamics, Splunk, Dynatrace).
Understanding of ITIL practices – especially Incident, Problem, and Change Management.
Excellent analytical and communication skills.
Nice to Have:
Experience in MDM data model, match & merge rules, survivorship logic.
Automation scripting experience (Python, Shell, PowerShell) is a plus.
Educational Qualification:
Bachelor's degree in Computer Science, Information Technology, or related field.
Responsibilities
We are looking for a proactive and detail-oriented Support Engineer with strong skills in Java and Microsoft SQL Server (MSSQL) to join our 24x7 support team for a critical Master Data Management (MDM) application. The ideal candidate will be responsible for resolving incidents, performing root cause analysis, and ensuring the uptime and performance of the MDM platform.
Key Responsibilities:
Provide L2/L3 application support for MDM systems in a 24x7 rotational shift model.
Monitor application health and perform regular checks using predefined scripts and tools.
Troubleshoot and resolve issues related to Java-based services, APIs, and integrations.
Perform SQL queries, data analysis, and debugging in MSSQL to support incident resolution.
Work closely with L1 teams, developers, infrastructure teams, and business stakeholders.
Manage tickets using ITSM tools like ServiceNow, JIRA, or similar.
Document known issues, SOPs, and maintain a knowledge base for recurring incidents.
Support patching, version upgrades, and configuration management.
Required Skills:
Strong hands-on experience in Java (Core + web services).
Proficient in writing and optimizing SQL queries in MSSQL.
Familiarity with MDM platforms (Informatica MDM, Reltio, IBM MDM, etc. is a plus).
Basic knowledge of Linux scripting for log analysis and troubleshooting.
Experience in application monitoring tools (e.g., New relic, AppDynamics, Splunk, Dynatrace).
Understanding of ITIL practices – especially Incident, Problem, and Change Management.
Excellent analytical and communication skills.
Nice to Have:
Experience in MDM data model, match & merge rules, survivorship logic.
Automation scripting experience (Python, Shell, PowerShell) is a plus.
Educational Qualification:
Bachelor's degree in Computer Science, Information Technology, or related field.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• An experienced OTM architect who understands the business requirements, conducting gap analysis, solution, design, mapping requirements to OTM
• Complete responsible for End-to-end architecture
• Gather, analyses and document business requirement related to OTM
• Ability to present ideas and solutions clearly and concisely
Responsibilities
• An experienced OTM architect who understands the business requirements, conducting gap analysis, solution, design, mapping requirements to OTM
• Complete responsible for End-to-end architecture
• Gather, analyses and document business requirement related to OTM
• Ability to present ideas and solutions clearly and concisely
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
