As a ServiceNow Architect, you will serve as the technical authority and strategic advisor
for enterprise-wide ServiceNow implementations. You will lead complex solution designs,
architect transformative platforms, and provide expert guidance to cross-functional teams.
This role requires deep technical expertise combined with business acumen to deliver
exceptional value through the ServiceNow platform for our real estate
customers. Certification as a Certified Master Architect (CMA) is highly desirable.
As an Architect you will be responsible for
• Design and oversee enterprise-scale ServiceNow architectural solutions that align
with business objectives and technology roadmaps; collaborate with project
management, business analysts, and development teams to ensure successful
solution delivery
• Lead technical discovery sessions with stakeholders to translate business
requirements into comprehensive solution architectures
• Partner with business stakeholders, project managers, and vendor teams to
translate business requirements into technical specifications. Communicate
complex technical concepts to non-technical audiences and provide technical
expertise during client presentations.
• Develop and maintain architectural standards, patterns, and governance
frameworks for ServiceNow implementations
• Design and oversee integrations between ServiceNow modules and other systems
• Provide technical leadership and mentorship to development teams throughout the
solution lifecycle; act as the escalation point for complex technical challenges
• Establish and enforce ServiceNow development standards, coding best practices,
and change management procedures. Conduct technical reviews and provide
guidance to development teams to ensure solution quality and maintainability.
• Lead technical delivery across multiple concurrent workplace and safety-focused
ServiceNow projects, ensuring consistent architecture approaches
• Identify and mitigate technical risks, ensuring solutions are scalable, secure, and
maintainable
• Advise leadership on strategic platform capabilities, technical direction, and
roadmap planning
• This role requires a collaborative mindset and the ability to build strong
relationships across teams
• Knowledge of the WSD and Health and Safety module and understanding of the real
estate domain a nice plus
What we are looking for
• ServiceNow Certified Master Architect (CMA) certification
• 8+ years of experience in IT service management and enterprise architecture
• 5+ years of hands-on experience implementing and customizing ServiceNow
solutions
• Experience with WSD and HSE modules desirable
• Proven experience architecting complex, multi-instance ServiceNow environments
• Demonstrated experience designing enterprise-scale ServiceNow implementations
with complex integration requirements. Strong understanding of web services,
REST/SOAP APIs, and middleware technologies.
• Proven track record managing technical delivery on multiple concurrent projects,
with experience in Agile/Scrum methodologies and project management
frameworks.
• Expert-level knowledge of ServiceNow platform capabilities, limitations, and best
practices
• Exceptional verbal and written communication skills, able to interact with all levels
in the organization
• Comfortable with constantly evolving and changing priorities, enjoys new
challenges
• Experience with business analysis or functional real estate knowledge in the
professional services industry a plus
Responsibilities
As a ServiceNow Architect, you will serve as the technical authority and strategic advisor
for enterprise-wide ServiceNow implementations. You will lead complex solution designs,
architect transformative platforms, and provide expert guidance to cross-functional teams.
This role requires deep technical expertise combined with business acumen to deliver
exceptional value through the ServiceNow platform for our real estate
customers. Certification as a Certified Master Architect (CMA) is highly desirable.
As an Architect you will be responsible for
• Design and oversee enterprise-scale ServiceNow architectural solutions that align
with business objectives and technology roadmaps; collaborate with project
management, business analysts, and development teams to ensure successful
solution delivery
• Lead technical discovery sessions with stakeholders to translate business
requirements into comprehensive solution architectures
• Partner with business stakeholders, project managers, and vendor teams to
translate business requirements into technical specifications. Communicate
complex technical concepts to non-technical audiences and provide technical
expertise during client presentations.
• Develop and maintain architectural standards, patterns, and governance
frameworks for ServiceNow implementations
• Design and oversee integrations between ServiceNow modules and other systems
• Provide technical leadership and mentorship to development teams throughout the
solution lifecycle; act as the escalation point for complex technical challenges
• Establish and enforce ServiceNow development standards, coding best practices,
and change management procedures. Conduct technical reviews and provide
guidance to development teams to ensure solution quality and maintainability.
• Lead technical delivery across multiple concurrent workplace and safety-focused
ServiceNow projects, ensuring consistent architecture approaches
• Identify and mitigate technical risks, ensuring solutions are scalable, secure, and
maintainable
• Advise leadership on strategic platform capabilities, technical direction, and
roadmap planning
• This role requires a collaborative mindset and the ability to build strong
relationships across teams
• Knowledge of the WSD and Health and Safety module and understanding of the real
estate domain a nice plus
What we are looking for
• ServiceNow Certified Master Architect (CMA) certification
• 8+ years of experience in IT service management and enterprise architecture
• 5+ years of hands-on experience implementing and customizing ServiceNow
solutions
• Experience with WSD and HSE modules desirable
• Proven experience architecting complex, multi-instance ServiceNow environments
• Demonstrated experience designing enterprise-scale ServiceNow implementations
with complex integration requirements. Strong understanding of web services,
REST/SOAP APIs, and middleware technologies.
• Proven track record managing technical delivery on multiple concurrent projects,
with experience in Agile/Scrum methodologies and project management
frameworks.
• Expert-level knowledge of ServiceNow platform capabilities, limitations, and best
practices
• Exceptional verbal and written communication skills, able to interact with all levels
in the organization
• Comfortable with constantly evolving and changing priorities, enjoys new
challenges
• Experience with business analysis or functional real estate knowledge in the
professional services industry a plus
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 3 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role also includes mentoring junior team members and maintaining existing software components.
Responsibilities
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 3 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role also includes mentoring junior team members and maintaining existing software components.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Contact Center Technology Implementation/ Moumita
As an Application Support Engineer, you will investigate and resolve issues across essential business systems, ensuring smooth operation and business continuity. The role requires collaboration with various teams, mentoring junior members, and monitoring system performance. Key skills include proficiency in SAP BusinessObjects Data Services and strong problem-solving abilities. A minimum of 5 years of experience is required, and the position is based in Hyderabad.
Responsibilities
As an Application Support Engineer, you will investigate and resolve issues across essential business systems, ensuring smooth operation and business continuity. The role requires collaboration with various teams, mentoring junior members, and monitoring system performance. Key skills include proficiency in SAP BusinessObjects Data Services and strong problem-solving abilities. A minimum of 5 years of experience is required, and the position is based in Hyderabad.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a highly skilled and experienced engineer for our TARA (Threat Analysis and Risk Assessment) tool. The ideal candidate will be responsible for identifying and defining product features through discussions with Cyber Security Architects and Managers, managing the lifecycle of the TARA tool, and ensuring compliance with automotive cybersecurity standards. Key skills include expertise in ISO 21434, hands-on experience with the TARA process, and strong analytical abilities. Candidates should have a bachelor's degree in Electronics/Computers engineering or a relevant field.
Responsibilities
We are seeking a highly skilled and experienced engineer for our TARA (Threat Analysis and Risk Assessment) tool. The ideal candidate will be responsible for identifying and defining product features through discussions with Cyber Security Architects and Managers, managing the lifecycle of the TARA tool, and ensuring compliance with automotive cybersecurity standards. Key skills include expertise in ISO 21434, hands-on experience with the TARA process, and strong analytical abilities. Candidates should have a bachelor's degree in Electronics/Computers engineering or a relevant field.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
