Automatic Zoom Position Service Delivery Manager – Network Qualification Diploma / Bachelors / master’s degree Level Z3 Experience Experience Level: 06 to 09 years Work Location Whitefield, Bangalore Work Hours Indian working hours mostly. However, the candidate should extend the support during major incidents and critical activities, which might happen out of Indian working hours. Job Responsibilities Job Summary: The IT Delivery Manager is responsible for overseeing the end-to- end delivery and continuous improvement of IT services within a specific technical domain. This role ensures that IT services effectively support business operations and meet user needs, adhering to industry best practices and utilizing a standardized ITIL process framework. The Delivery Manager acts as a key liaison between the business, internal IT teams, and external vendors, ensuring service quality, performance, and alignment with agreed-upon Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Key Responsibilities: • Service Delivery Management: o Oversee the delivery and ongoing management of IT services within the assigned technical area, ensuring alignment with business requirements and user expectations. o Implement and maintain a standardized ITIL-based process framework for service management, including incident, problem, change, release, and configuration management. o Communicate the ITIL process framework and related procedures effectively to all relevant stakeholders. o Define, implement and manage the availability of services and the capacity management. o Assess network-level changes, providing approval as needed for execution, ensuring minimal disruption to services. o Proactively identify, track, and mitigate risks related to service delivery. • Vendor Management: o Manage relationships with external vendors, ensuring the technical quality of deliverables and adherence to contractual obligations, SLAs, and KPIs. o Monitor and evaluate supplier service performance, conducting regular reviews and identifying areas for improvement. o Collaborate with vendors on technical troubleshooting during critical situations (e.g., major incidents, critical change planning/execution). o Assist with, validate, and provide input for Root Cause Analysis (RCA) of critical incidents, working
Responsibilities
Automatic Zoom Position Service Delivery Manager – Network Qualification Diploma / Bachelors / master’s degree Level Z3 Experience Experience Level: 06 to 09 years Work Location Whitefield, Bangalore Work Hours Indian working hours mostly. However, the candidate should extend the support during major incidents and critical activities, which might happen out of Indian working hours. Job Responsibilities Job Summary: The IT Delivery Manager is responsible for overseeing the end-to- end delivery and continuous improvement of IT services within a specific technical domain. This role ensures that IT services effectively support business operations and meet user needs, adhering to industry best practices and utilizing a standardized ITIL process framework. The Delivery Manager acts as a key liaison between the business, internal IT teams, and external vendors, ensuring service quality, performance, and alignment with agreed-upon Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Key Responsibilities: • Service Delivery Management: o Oversee the delivery and ongoing management of IT services within the assigned technical area, ensuring alignment with business requirements and user expectations. o Implement and maintain a standardized ITIL-based process framework for service management, including incident, problem, change, release, and configuration management. o Communicate the ITIL process framework and related procedures effectively to all relevant stakeholders. o Define, implement and manage the availability of services and the capacity management. o Assess network-level changes, providing approval as needed for execution, ensuring minimal disruption to services. o Proactively identify, track, and mitigate risks related to service delivery. • Vendor Management: o Manage relationships with external vendors, ensuring the technical quality of deliverables and adherence to contractual obligations, SLAs, and KPIs. o Monitor and evaluate supplier service performance, conducting regular reviews and identifying areas for improvement. o Collaborate with vendors on technical troubleshooting during critical situations (e.g., major incidents, critical change planning/execution). o Assist with, validate, and provide input for Root Cause Analysis (RCA) of critical incidents, working
Salary : Rs. 0.0 - Rs. 21.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Automatic Zoom Position Service Delivery Manager
Preferable to have prior experience
Strong knowledge of .NET ecosystem (C#, WCF, Windows Services, WebAPI)
In depth understanding of the workings of operating system with focus on memory, processing and performance
Strong experience in object oriented analysis and design
Experience in service oriented design and implementation
Strong experience in any one of the SQL DBs (ex: Oracle, postgres, MS SQL)
Experience in unit testing frameworks (ex: NUnit)
Experience in CI and CD
Strong problem solving and debugging skills
Ability to work on difficult problems and proposing solutions
Strong design skills to be able to handle complex components
Interest and keenness to learn new technologies and apply them in the work
Responsibilities
Preferable to have prior experience
Strong knowledge of .NET ecosystem (C#, WCF, Windows Services, WebAPI)
In depth understanding of the workings of operating system with focus on memory, processing and performance
Strong experience in object oriented analysis and design
Experience in service oriented design and implementation
Strong experience in any one of the SQL DBs (ex: Oracle, postgres, MS SQL)
Experience in unit testing frameworks (ex: NUnit)
Experience in CI and CD
Strong problem solving and debugging skills
Ability to work on difficult problems and proposing solutions
Strong design skills to be able to handle complex components
Interest and keenness to learn new technologies and apply them in the work
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"OMEGA Engineering CoC
Job Summary: We are seeking a person who has experience with Application Packaging, deployment or as Application Owner.
Summary:
Application Management Team in Daimler Truck is responsible for governance and Architecture of Application Package Lifecycle for all Windows Client Applications. We are looking for people who can collaborate with multiple teams and take up responsibilities of Application lifecycle management. The ideal candidate should have:
1. Total experience in range of 3-6 years in Workplace Services.
2. Should have a graduate degree.
3. Experience working in Digital Workplace technologies)- Application Packaging, Application Rollout/Software Distribution using Intune, Application Ownership, Software Updates, Application licensing, Application vendor coordination.
4. Knowledge of Application management via Ivanti.
5. Understanding of M365 family and cloud native platform (Intune, Azure AD ).
6. Knowledge of Application lifecycle followed for Windows 10/Windows 11.
7. Understanding of Application licenses.
8. Good at collaboration and working with cross functional teams.
9. Able to navigate through processes and meet the results working proactively."
Responsibilities
"OMEGA Engineering CoC
Job Summary: We are seeking a person who has experience with Application Packaging, deployment or as Application Owner.
Summary:
Application Management Team in Daimler Truck is responsible for governance and Architecture of Application Package Lifecycle for all Windows Client Applications. We are looking for people who can collaborate with multiple teams and take up responsibilities of Application lifecycle management. The ideal candidate should have:
1. Total experience in range of 3-6 years in Workplace Services.
2. Should have a graduate degree.
3. Experience working in Digital Workplace technologies)- Application Packaging, Application Rollout/Software Distribution using Intune, Application Ownership, Software Updates, Application licensing, Application vendor coordination.
4. Knowledge of Application management via Ivanti.
5. Understanding of M365 family and cloud native platform (Intune, Azure AD ).
6. Knowledge of Application lifecycle followed for Windows 10/Windows 11.
7. Understanding of Application licenses.
8. Good at collaboration and working with cross functional teams.
9. Able to navigate through processes and meet the results working proactively."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Dynamics 365 CRM Consultant
Responsibilities:
• Implement and manage Dynamics 365 CRM solutions to meet business requirements.
• Collaborate with stakeholders to gather and analyze business needs.
• Customize and configure Dynamics 365 applications to optimize performance.
• Provide training and support to end-users.
• Develop and maintain documentation for system configurations and processes.
• Troubleshoot and resolve issues related to Dynamics 365 CRM applications.
• Stay updated with the latest features and updates in Dynamics 365.
Required/Minimum Qualifications:
• A Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Minimum of 5 years of experience working with Dynamics 365.
• Proven experience in implementing and managing Dynamics 365 CE solutions.
• Strong understanding of Dynamics 365 CE modules and functionalities.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
Skills:
• Proficiency in Dynamics 365 CE customization and configuration.
• Proficiency in Power Platform (Power Apps, Power Automate, Power Pages).
• Experience with data migration and integration using tools like Azure Data Factory.
• Familiarity with SQL, JavaScript, and C#.
• Understanding of business processes and workflows.
• Ability to create detailed technical documentation.
• Strong project management skills.
• Excellent active listening skills and attention to detail.
• Ability to collaborate with and influence others toward a shared vision or goal.
• Excellent critical thinking skills and ability to adapt and be flexible as project conditions call for
Additional or Preferred Qualifications:
• Microsoft Certified: Dynamics 365 Fundamentals or higher.
• Experience with Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).
• Knowledge of Azure services and cloud computing.
• Experience with Agile methodologies.
• Strong understanding of data security and compliance"
Responsibilities
"Dynamics 365 CRM Consultant
Responsibilities:
• Implement and manage Dynamics 365 CRM solutions to meet business requirements.
• Collaborate with stakeholders to gather and analyze business needs.
• Customize and configure Dynamics 365 applications to optimize performance.
• Provide training and support to end-users.
• Develop and maintain documentation for system configurations and processes.
• Troubleshoot and resolve issues related to Dynamics 365 CRM applications.
• Stay updated with the latest features and updates in Dynamics 365.
Required/Minimum Qualifications:
• A Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Minimum of 5 years of experience working with Dynamics 365.
• Proven experience in implementing and managing Dynamics 365 CE solutions.
• Strong understanding of Dynamics 365 CE modules and functionalities.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
Skills:
• Proficiency in Dynamics 365 CE customization and configuration.
• Proficiency in Power Platform (Power Apps, Power Automate, Power Pages).
• Experience with data migration and integration using tools like Azure Data Factory.
• Familiarity with SQL, JavaScript, and C#.
• Understanding of business processes and workflows.
• Ability to create detailed technical documentation.
• Strong project management skills.
• Excellent active listening skills and attention to detail.
• Ability to collaborate with and influence others toward a shared vision or goal.
• Excellent critical thinking skills and ability to adapt and be flexible as project conditions call for
Additional or Preferred Qualifications:
• Microsoft Certified: Dynamics 365 Fundamentals or higher.
• Experience with Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).
• Knowledge of Azure services and cloud computing.
• Experience with Agile methodologies.
• Strong understanding of data security and compliance"
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Windows Installer packaging ( MSI, MST, MSP) with AdminStudio
· Virtualization with Microsoft APP-V
· Experience in VMware Workstation and Hyper-V
· Working experience in Windows 8.1, 10 &11, Windows Server 2012, 2016 and 2022
· Knowledge on SCCM and Intune Application deployment
· Scripting- VBS, Batch, PowerShell
· Extensive knowledge on various Windows Client and Server OS
· Basic understanding of Project Management
· Must be able to demonstrate deep technical troubleshooting and problem-solving skills.
· Excellent understanding of ITSM\ITIL processes and certification will be added advantage
· Understanding of Agile Methodology would be an advantage.
· Effective communication and interpersonal skill are mandatory, with Client centric approach
· Engage in global projects and client deliverables
· Provide reports as per the management and compliance team req
Responsibilities
Windows Installer packaging ( MSI, MST, MSP) with AdminStudio
· Virtualization with Microsoft APP-V
· Experience in VMware Workstation and Hyper-V
· Working experience in Windows 8.1, 10 &11, Windows Server 2012, 2016 and 2022
· Knowledge on SCCM and Intune Application deployment
· Scripting- VBS, Batch, PowerShell
· Extensive knowledge on various Windows Client and Server OS
· Basic understanding of Project Management
· Must be able to demonstrate deep technical troubleshooting and problem-solving skills.
· Excellent understanding of ITSM\ITIL processes and certification will be added advantage
· Understanding of Agile Methodology would be an advantage.
· Effective communication and interpersonal skill are mandatory, with Client centric approach
· Engage in global projects and client deliverables
· Provide reports as per the management and compliance team req
Salary : Rs. 0.0 - Rs. 9,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
