Must have skills:
------------------------
1. 4+ years of experience in application/system development using ReactJS.
2. Strong HTML, CSS, JavaScript, Webpack, SaaS knowledge and hands-on experience.
3. Experience in creating and integrating REST APIs.
4. 2 + years of hands-On working experience in serverless applications development using NodeJS.
5. Hands-On experience in writing test cases using frameworks like Jest.
6. Experience in using Amazon Web Service - AWS services like S3, API-GATEWAY, Serverless lambda functions, layers.
7.Experience in creating static applications using react, bootstrap.
8. Experience in using the source code versioning tools of GitHub, Bitbucket, GitLab.
Good to have skills:
-----------------------------
Experience of using SQL and NoSQL databases.
Experience working in an SCRUM / Agile environment and usage of JIRA tool
Shift: Full time. Normal shift timings and flexible to attned meeting during UK time zones
Hybrid (2 days in a week), must be willing to work from Sony office@BLR continuously for 2-3 weeks as per project requirements, so local candidates will be preferred.
Responsibilities
Must have skills:
------------------------
1. 4+ years of experience in application/system development using ReactJS.
2. Strong HTML, CSS, JavaScript, Webpack, SaaS knowledge and hands-on experience.
3. Experience in creating and integrating REST APIs.
4. 2 + years of hands-On working experience in serverless applications development using NodeJS.
5. Hands-On experience in writing test cases using frameworks like Jest.
6. Experience in using Amazon Web Service - AWS services like S3, API-GATEWAY, Serverless lambda functions, layers.
7.Experience in creating static applications using react, bootstrap.
8. Experience in using the source code versioning tools of GitHub, Bitbucket, GitLab.
Good to have skills:
-----------------------------
Experience of using SQL and NoSQL databases.
Experience working in an SCRUM / Agile environment and usage of JIRA tool
Shift: Full time. Normal shift timings and flexible to attned meeting during UK time zones
Hybrid (2 days in a week), must be willing to work from Sony office@BLR continuously for 2-3 weeks as per project requirements, so local candidates will be preferred.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Must have skills:
------------------------
1. 4+ years of experience in application/system development using ReactJS.
2. Strong HTML, CSS, JavaScript, Webpack, SaaS knowledge and hands-on experience.
3. Experience in creating and integrating REST APIs.
4. 2 + years of hands-On working experience in serverless applications development using NodeJS.
5. Hands-On experience in writing test cases using frameworks like Jest.
6. Experience in using Amazon Web Service - AWS services like S3, API-GATEWAY, Serverless lambda functions, layers.
7.Experience in creating static applications using react, bootstrap.
8. Experience in using the source code versioning tools of GitHub, Bitbucket, GitLab.
Good to have skills:
-----------------------------
Experience of using SQL and NoSQL databases.
Experience working in an SCRUM / Agile environment and usage of JIRA tool
Shift: Full time. Normal shift timings and flexible to attned meeting during UK time zones
Hybrid (2 days in a week), must be willing to work from Sony office@BLR continuously for 2-3 weeks as per project requirements, so local candidates will be preferred.
Responsibilities
Job Description:
Must have skills:
------------------------
1. 4+ years of experience in application/system development using ReactJS.
2. Strong HTML, CSS, JavaScript, Webpack, SaaS knowledge and hands-on experience.
3. Experience in creating and integrating REST APIs.
4. 2 + years of hands-On working experience in serverless applications development using NodeJS.
5. Hands-On experience in writing test cases using frameworks like Jest.
6. Experience in using Amazon Web Service - AWS services like S3, API-GATEWAY, Serverless lambda functions, layers.
7.Experience in creating static applications using react, bootstrap.
8. Experience in using the source code versioning tools of GitHub, Bitbucket, GitLab.
Good to have skills:
-----------------------------
Experience of using SQL and NoSQL databases.
Experience working in an SCRUM / Agile environment and usage of JIRA tool
Shift: Full time. Normal shift timings and flexible to attned meeting during UK time zones
Hybrid (2 days in a week), must be willing to work from Sony office@BLR continuously for 2-3 weeks as per project requirements, so local candidates will be preferred.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
3 – 6 years IT experience with minimum 2 years’ experience in Big Data technologies.
Technical Skills required – Spark, Scala, Oozie, HIVE, Shell script, Jenkins, Ansible, Github
Good to have skills – Elastic, KIBANA, GRAFANA, Kafka.
Responsibilities
3 – 6 years IT experience with minimum 2 years’ experience in Big Data technologies.
Technical Skills required – Spark, Scala, Oozie, HIVE, Shell script, Jenkins, Ansible, Github
Good to have skills – Elastic, KIBANA, GRAFANA, Kafka.
Salary : Rs. 0.0 - Rs. 10,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Project Details:
CX- Telephony is built globally on the NICE InContact platform and Orange as the primary network provider.
Tier 1 Activities
Tier 1 support will be chartered to execute the following activities and similar activities as capabilities expand.
Initial Triage and Troubleshooting of Issues, using predetermined runbooks
User Management - Activation/Deactivation of Users, Profile/Permission set mgmt, Troubleshoot login issues, Password Resets etc.
Business Hrs Management
Blocking/Unblocking of Phone Numbers
Incident Communication and Reporting
Technical Expertise Review
Evidence of previous work and expertise with NICE CXOne, Amazon Connect
Evidence of previous work and expertise supporting global telephony platform
Tier 2 Activities
Tier 2 should be able to fulfill all the requirements listed in Tier 1 and in addition to that have a
deeper understanding of the customizations in the platform and support various workflows and
integration. Tier 2 support should be able to
Able to review IVR flows, address issues
Able to review and resolve Screen Recording, Voice recording issues
Able to review connectivity issues, engage with BPOs/NICE support/Orange support for advanced debugging
Able to support UAT and other testing for ongoing initiatives
Impact Assessment of NICE product releases and patches as it pertains to what we maintain
Technical Expertise Review
Has deep understanding of Telephony including but not limited to
NICE CXone
System management/ Administration tools
Cloud connect configurations
Orange Business Talk
Voice Site (NNIs) configurations
Number Procurement
Number Porting
Amazon Connect related apps
Lambda
DynamoDB
Amazon S3 bucket
Amazon Polly
Kinesis Stream
Proficiency in using the below set of tools needed to support our voice ecosystem
Microsoft Visio Professional
Flowchart Maker and Diagramming Software
https://www.microsoft.com/en-us/microsoft-365/visio/flowchart-software
Adobe Audition
Audio recording and editing software
https://www.adobe.com/products/audition.html
Acrobat Reader DC
View, Print, Sign & Annotate PDFs
https://www.adobe.com/acrobat/pdf-reader.html
Gold Wave
Audio & Video Editing Software and to batch convert audio files
https://www.goldwave.com/
Google Chrome browser
Needed for Nice inContact CXone and softphone
Mozilla Firefox browser
Orange Portal required browser
Studio
Create IVR Menu and call routing environment
https://help.incontact.com/Content/Studio/Application/DownloadAndInstallStudio.htm
Screen Recording
ScreenAgent for Windows
https://help.nice-incontact.com/content/recording/screenagent/screenagent.htm
Qualifications:
Education level: BE/B.Tech/MCA
Experience: 5-10 yrs. experience
Responsibilities
Project Details:
CX- Telephony is built globally on the NICE InContact platform and Orange as the primary network provider.
Tier 1 Activities
Tier 1 support will be chartered to execute the following activities and similar activities as capabilities expand.
Initial Triage and Troubleshooting of Issues, using predetermined runbooks
User Management - Activation/Deactivation of Users, Profile/Permission set mgmt, Troubleshoot login issues, Password Resets etc.
Business Hrs Management
Blocking/Unblocking of Phone Numbers
Incident Communication and Reporting
Technical Expertise Review
Evidence of previous work and expertise with NICE CXOne, Amazon Connect
Evidence of previous work and expertise supporting global telephony platform
Tier 2 Activities
Tier 2 should be able to fulfill all the requirements listed in Tier 1 and in addition to that have a
deeper understanding of the customizations in the platform and support various workflows and
integration. Tier 2 support should be able to
Able to review IVR flows, address issues
Able to review and resolve Screen Recording, Voice recording issues
Able to review connectivity issues, engage with BPOs/NICE support/Orange support for advanced debugging
Able to support UAT and other testing for ongoing initiatives
Impact Assessment of NICE product releases and patches as it pertains to what we maintain
Technical Expertise Review
Has deep understanding of Telephony including but not limited to
NICE CXone
System management/ Administration tools
Cloud connect configurations
Orange Business Talk
Voice Site (NNIs) configurations
Number Procurement
Number Porting
Amazon Connect related apps
Lambda
DynamoDB
Amazon S3 bucket
Amazon Polly
Kinesis Stream
Proficiency in using the below set of tools needed to support our voice ecosystem
Microsoft Visio Professional
Flowchart Maker and Diagramming Software
https://www.microsoft.com/en-us/microsoft-365/visio/flowchart-software
Adobe Audition
Audio recording and editing software
https://www.adobe.com/products/audition.html
Acrobat Reader DC
View, Print, Sign & Annotate PDFs
https://www.adobe.com/acrobat/pdf-reader.html
Gold Wave
Audio & Video Editing Software and to batch convert audio files
https://www.goldwave.com/
Google Chrome browser
Needed for Nice inContact CXone and softphone
Mozilla Firefox browser
Orange Portal required browser
Studio
Create IVR Menu and call routing environment
https://help.incontact.com/Content/Studio/Application/DownloadAndInstallStudio.htm
Screen Recording
ScreenAgent for Windows
https://help.nice-incontact.com/content/recording/screenagent/screenagent.htm
Qualifications:
Education level: BE/B.Tech/MCA
Experience: 5-10 yrs. experience
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Summary:
We are looking for a dedicated Proofpoint Email Security Analyst with 6-8 years of overall experience, including at least 3 years as Proofpoint admin specialized in Proofpoint Email Security solutions. This role will involve acting as the primary point of contact for operational ticket resolution, enhancing email security measures, and providing documentation support. The ideal candidate will have a strong background in email security, troubleshooting, and vendor collaboration.
Key Responsibilities:
Operational Support:
Act as the primary point of contact for resolving operational tickets related to Proofpoint Email Security.
Working experience and understanding of the email protocols like SMTP, SPF, DKIM and DMARC
Provide safe listing and block listing support for domains and email addresses.
Conduct phishing email analysis and troubleshoot issues concerning non-delivery of emails.
Creation and modification of Email firewall / spam rules as per service tickets to address specific security requirements.
Ensure email security gateways are configured and updated with advanced cybersecurity features and rules.
Working experience with email MTAs, SPAM filters management
Knowledgeable about the ITIL procedures, Incident and Service request management, SLA hygiene etc.
Documentation and Monitoring:
Create and maintain Standard Operating Procedures (SOPs) and other documentation for email security processes.
Monitor email security alerts and manage responses based on alerts generated by the Proofpoint Email Monitoring system.
Design and Configuration:
Provide design and configuration support for the deployment and transition of the Proofpoint Email Security solution.
Vendor Collaboration:
Collaborate with vendors for the timely resolution of platform-related tickets and enhance overall email security performance.
Mitigation Implementation:
Assist with the implementation of countermeasures and mitigating controls for identified email security issues.
Technical Knowledge:
Utilize knowledge of multi-cluster Proofpoint setups to enhance security strategies and configurations.
Qualifications:
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
6-8 years of overall IT experience, with a minimum of 3 years focusing on Proofpoint Email Security solutions.
Strong understanding of email security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment defense and phishing analysis.
Good experience with email MTAs, SPAM filters, and products similar to Postfix or Sendmail
Excellent troubleshooting and problem-solving skills.
Proven ability to create clear and concise documentation, including SOPs.
Effective communication and collaboration skills for working with vendors and internal teams.
Relevant certifications (e.g., CISSP, CISM, or equivalent) are highly desirable.
Willing to work in rotational shifts and 24*7 support.
Responsibilities
Job Summary:
We are looking for a dedicated Proofpoint Email Security Analyst with 6-8 years of overall experience, including at least 3 years as Proofpoint admin specialized in Proofpoint Email Security solutions. This role will involve acting as the primary point of contact for operational ticket resolution, enhancing email security measures, and providing documentation support. The ideal candidate will have a strong background in email security, troubleshooting, and vendor collaboration.
Key Responsibilities:
Operational Support:
Act as the primary point of contact for resolving operational tickets related to Proofpoint Email Security.
Working experience and understanding of the email protocols like SMTP, SPF, DKIM and DMARC
Provide safe listing and block listing support for domains and email addresses.
Conduct phishing email analysis and troubleshoot issues concerning non-delivery of emails.
Creation and modification of Email firewall / spam rules as per service tickets to address specific security requirements.
Ensure email security gateways are configured and updated with advanced cybersecurity features and rules.
Working experience with email MTAs, SPAM filters management
Knowledgeable about the ITIL procedures, Incident and Service request management, SLA hygiene etc.
Documentation and Monitoring:
Create and maintain Standard Operating Procedures (SOPs) and other documentation for email security processes.
Monitor email security alerts and manage responses based on alerts generated by the Proofpoint Email Monitoring system.
Design and Configuration:
Provide design and configuration support for the deployment and transition of the Proofpoint Email Security solution.
Vendor Collaboration:
Collaborate with vendors for the timely resolution of platform-related tickets and enhance overall email security performance.
Mitigation Implementation:
Assist with the implementation of countermeasures and mitigating controls for identified email security issues.
Technical Knowledge:
Utilize knowledge of multi-cluster Proofpoint setups to enhance security strategies and configurations.
Qualifications:
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
6-8 years of overall IT experience, with a minimum of 3 years focusing on Proofpoint Email Security solutions.
Strong understanding of email security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment defense and phishing analysis.
Good experience with email MTAs, SPAM filters, and products similar to Postfix or Sendmail
Excellent troubleshooting and problem-solving skills.
Proven ability to create clear and concise documentation, including SOPs.
Effective communication and collaboration skills for working with vendors and internal teams.
Relevant certifications (e.g., CISSP, CISM, or equivalent) are highly desirable.
Willing to work in rotational shifts and 24*7 support.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
QA Automation Testing Engineer will be a part of PS Direct Operations Team. They will be getting exposure to unit testing, functional testing & end-to-end testing on several occasions as well. They should also be ready to upskill other Manual Testers on Automation.
Responsibilities
Job Description:
QA Automation Testing Engineer will be a part of PS Direct Operations Team. They will be getting exposure to unit testing, functional testing & end-to-end testing on several occasions as well. They should also be ready to upskill other Manual Testers on Automation.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Must have the ability and knowledge to develop code in a wide range of programming languages; extensive experience with Python and Java preferred.
Extensive experience with validating RESTful APIs, and Systems, their integration with other Systems and dependencies
Experience with GitLab, or other continuous integration systems, workflow management platforms such as Airflow, equally as important are CI/CD tools, preferably GitLab CI/CD, GitHub Actions accepted
Previous experience with open source or built-in test automation framework, load testing, or performance testing
Good understanding of containerization technologies (preferably Kubernetes)
Experience with tools such as Git, GitLab, GitHub, and JIRA
Proficient in reading various source code languages and software patterns and methodologies
Strong analytical abilities, problem solving and attention to detail
Ability to handle parallel tasks and accurately detail resolutions
A solid understanding of Software Development Lifecycle, as well as Post-Production Software Support, to advice internal Teams on how, where, and when to validate PS+ Cloud Streaming System deployments
Sustains consistent communication and building rapport with Team Members of various levels to drive resolution of issues highlighted by test failures
Independent worker that requires minimal supervision
Broad understanding of Generative AI, and how it can be leveraged to produce Automated Tests or Solutions
Responsibilities
Job Description:
Must have the ability and knowledge to develop code in a wide range of programming languages; extensive experience with Python and Java preferred.
Extensive experience with validating RESTful APIs, and Systems, their integration with other Systems and dependencies
Experience with GitLab, or other continuous integration systems, workflow management platforms such as Airflow, equally as important are CI/CD tools, preferably GitLab CI/CD, GitHub Actions accepted
Previous experience with open source or built-in test automation framework, load testing, or performance testing
Good understanding of containerization technologies (preferably Kubernetes)
Experience with tools such as Git, GitLab, GitHub, and JIRA
Proficient in reading various source code languages and software patterns and methodologies
Strong analytical abilities, problem solving and attention to detail
Ability to handle parallel tasks and accurately detail resolutions
A solid understanding of Software Development Lifecycle, as well as Post-Production Software Support, to advice internal Teams on how, where, and when to validate PS+ Cloud Streaming System deployments
Sustains consistent communication and building rapport with Team Members of various levels to drive resolution of issues highlighted by test failures
Independent worker that requires minimal supervision
Broad understanding of Generative AI, and how it can be leveraged to produce Automated Tests or Solutions
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Software Engineer in Test - SDET (Quality Engineering)
Bachelor degree level or higher
· At least 5 years experience working with Salesforce platform
· Delivering Sales Cloud, Service Cloud, Salesforce Communities, Salesforce App Cloud, Salesforce Marketing Cloud (optional), Salesforce Analytics Cloud (optional)
· Appropriate Salesforce technical certifications (must have at least 4 out of the following certifications Salesforce Administrator, Salesforce Developer 1, Salesforce Developer 2, Salesforce Service Cloud, Salesforce Certified Platform App Builder, Omnistudio Developer, JavaScript Developer 1, Experience Cloud Consultant)
· Working in an Agile project delivery environment
· Proficient in Lightning Development (LWC and Aura), Apex
· Experience in building Web Service enabled applications (SOAP and RESTful)
· Knowledge of Salesforce APIs
Preferred experience of:
· Migration from other applications such as Siebel, SAP, Microsoft Dynamics CRM, in house built applications
· Experience in using .Net, Java or other languages in previous roles
· Front end (HTML/CSS) and JavaScript development skills
· Experience developing mobile applications
· Experience leveraging AWS, Azure, GCP
Skill Level Requirements:
· Extensive Experience in
· Lightning Flows
· Lightning pages
· Security model
· Data modeling
· Data load
· Apex
· Apex Trigger
· LWC
· Integration
· SFDX
· VS code console deployment
· CI/CD hands-on
· Code and Dev review
· Agile project experience
· Communication
· Experience in
· Quick actions
· Field sets
· Design and Architecture
· Desirable experience in
· Leadership
Responsibilities
Bachelor degree level or higher
· At least 5 years experience working with Salesforce platform
· Delivering Sales Cloud, Service Cloud, Salesforce Communities, Salesforce App Cloud, Salesforce Marketing Cloud (optional), Salesforce Analytics Cloud (optional)
· Appropriate Salesforce technical certifications (must have at least 4 out of the following certifications Salesforce Administrator, Salesforce Developer 1, Salesforce Developer 2, Salesforce Service Cloud, Salesforce Certified Platform App Builder, Omnistudio Developer, JavaScript Developer 1, Experience Cloud Consultant)
· Working in an Agile project delivery environment
· Proficient in Lightning Development (LWC and Aura), Apex
· Experience in building Web Service enabled applications (SOAP and RESTful)
· Knowledge of Salesforce APIs
Preferred experience of:
· Migration from other applications such as Siebel, SAP, Microsoft Dynamics CRM, in house built applications
· Experience in using .Net, Java or other languages in previous roles
· Front end (HTML/CSS) and JavaScript development skills
· Experience developing mobile applications
· Experience leveraging AWS, Azure, GCP
Skill Level Requirements:
· Extensive Experience in
· Lightning Flows
· Lightning pages
· Security model
· Data modeling
· Data load
· Apex
· Apex Trigger
· LWC
· Integration
· SFDX
· VS code console deployment
· CI/CD hands-on
· Code and Dev review
· Agile project experience
· Communication
· Experience in
· Quick actions
· Field sets
· Design and Architecture
· Desirable experience in
· Leadership
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Responsibilities
Monitor API endpoints and integrations running on MuleSoft to ensure availability, reliability, and performance.
Respond promptly to alerts related to API endpoints and integrations, investigate and resolve issues as they arise.
Take part in developing new integrations based on project team requirements.
Develop and maintain documentation for API endpoints, integrations, and troubleshooting procedures.
Partner with MuleSoft lead on defining and implementing best practices for API design, security, and performance optimization.
Perform routine maintenance tasks such as software upgrades, patch management, and capacity planning.
Participate in on-call rotation to provide 24/7 support for critical production issues.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field.
MuleSoft development, administration and support experience.
Experience with MuleSoft AnyPoint Platform, including API Manager, Runtime Manager, and AnyPoint Studio.
MuleSoft certification (e.g., MuleSoft Certified Developer) is preferred but not required.
Strong understanding of RESTful API design principles and best practices.
Proficiency in Java and/or other programming languages commonly used in MuleSoft development.
Excellent troubleshooting and problem-solving skills with a keen attention to detail.
Strong communication skills with the ability to collaborate effectively with cross-functional teams.
Devops experience will be a plus.
Responsibilities
Job Description:
Responsibilities
Monitor API endpoints and integrations running on MuleSoft to ensure availability, reliability, and performance.
Respond promptly to alerts related to API endpoints and integrations, investigate and resolve issues as they arise.
Take part in developing new integrations based on project team requirements.
Develop and maintain documentation for API endpoints, integrations, and troubleshooting procedures.
Partner with MuleSoft lead on defining and implementing best practices for API design, security, and performance optimization.
Perform routine maintenance tasks such as software upgrades, patch management, and capacity planning.
Participate in on-call rotation to provide 24/7 support for critical production issues.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field.
MuleSoft development, administration and support experience.
Experience with MuleSoft AnyPoint Platform, including API Manager, Runtime Manager, and AnyPoint Studio.
MuleSoft certification (e.g., MuleSoft Certified Developer) is preferred but not required.
Strong understanding of RESTful API design principles and best practices.
Proficiency in Java and/or other programming languages commonly used in MuleSoft development.
Excellent troubleshooting and problem-solving skills with a keen attention to detail.
Strong communication skills with the ability to collaborate effectively with cross-functional teams.
Devops experience will be a plus.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
