Job Description: Key Responsibilities:
• Knowledge Management: Assist in the development and implementation of knowledge management strategies to capture, organize, and disseminate knowledge across the organization.
• Content Creation: Support the creation, updating, and maintenance of high-quality content, including knowledge articles, user guides, and training materials
.• Coordination with Product Owners: Work with product owners to gather requirements, understand product updates, and ensure content accuracy and relevance.
• ServiceNow Platform: Utilize the ServiceNow platform to manage and publish knowledge content, ensuring it is easily accessible and searchable.
• Data Analytics: Assist in analyzing knowledge usage and feedback data to identify trends, gaps, and areas for improvement. Help publish reports and provide recommendations based on data insights.
• Training and Support: Provide basic training and support to employees on knowledge management practices and tools.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices in knowledge management.
Essential Skills:
1+ year in Knowledge Management, Content Creation, Coordination with Product Owners, and Data Analytics: We are looking for a motivated and detail-oriented Junior Knowledge Management Associate to join our team. The ideal candidate will have some experience in knowledge management, content creation, coordination with product owners, and data analytics, with a preference for experience on the ServiceNow platform.
Key Responsibilities:
• Knowledge Management: Assist in the development and implementation of knowledge management strategies to capture, organize, and disseminate knowledge across the organization.
• Content Creation: Support the creation, updating, and maintenance of high-quality content, including knowledge articles, user guides, and training materials.
• Coordination with Product Owners: Work with product owners to gather requirements, understand product updates, and ensure content accuracy and relevance.
• ServiceNow Platform: Utilize the ServiceNow platform to manage and publish knowledge content, ensuring it is easily accessible and searchable.• Data Analytics: Assist in analyzing knowledge usage and feedback data to identify trends, gaps, and areas for improvement. Help publish reports and provide recommendations based on data insights.
• Training and Support: Provide basic training and support to employees on knowledge management practices and tools.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices in knowledge management
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Must get to know current AS IS ECC processes and help the transformation into SAP SD During Deployments help address user process issues Must be able to debug analyse the issue and communicate that back to the core team to investigate the issue Troubleshoot issues related to supply chain management using ROR (Reports, Operations Research Optimization) tools. Experience working on large-scale enterprise software implementations involving multiple stakeholders.
Essential Skills: Relevant Exp: 7+Work location: BangaloreShould have knowledge and experience in S4HANA SD process Good to have worked in SAP SD support project Should have worked on SAP SD Contracts and Billing Good to have SPA SD HANA certified Good to know the service now using experience
Desirable Skills: Improve business value delivery through thoughtful planning, as well as predictable and consistent program execution Understand project roadmap, drive scope/timeline discussion, track, identify, & resolve program interdependencies, risks/issues, landmarks, and program artifacts across various project tracks to ensure successful project implementation and rollout. Prepare and maintain program dashboards, status reports on work within scrum team, Steering Committee/Executive briefings, SLC (Service Life Cycle) check point artifacts along with all program level communications Establish success metrics and regularly evaluate and adjust execution strategy to achieve the success measures Demonstrate strong analytical and quantitative skills and drive data-based decision making Craft well thought out proposals/recommendations that specify a clear course of action Create streamlined content tailored to the audience and present up, down, and across the management stack Facilitate the implementation and deployment of SAP SD
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD for Unix, SQL, and Java L2 Production Support Exposure to Unix troubleshooting AND skill set:
Good knowledge of Unix environment and ability to monitor applications and verify logs to determine underlying issues.
Capacity Management, log segmentation, Commands like Sed, Awk, find, grep, du, cut, lsof, tail, head, ps, kill
Database Skill set
One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
Deadlock scenarios, DB troubleshooting, Indexes, stored procedures, Advanced level Sql queriesx
Programming Skill set
One of the following Structured or Object-Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
One of the following Scripting languages: Shell script, Perl, JavaScript, or Python etc.? Conditional statements, Loops, syntax, file parsing
Good communication:
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders? Ability to lead a team of support specialists and provide them technical guidance
Production support experience:
Problem solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues.
Application Process Management, Incident, Problem & Change Management
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
1. Required 4-5 years’ experience in SAP ABAP.
2. Must have functional knowledge on areas such as master data creation, Outgoing payment process, Incoming payment process, Return process, Electronic bank statement, Invoicing, integration with other systems, dunning, mass activities.
3. Must have experience of 5-6 years in SAP ABAP .
4. Have experience of working in production support team.
5. Have worked on FSCD on HANA and ABAP on HANA.
6. Have expertise in doing bug analysis and resolving them.
7. Expertise in developing WRICEF objects such as data dictionary, Odata services, Reports, ALV, Function modules, Webservice, APIs.
8. Good to have knowledge on Control M background job set up.
9. Good with technical documentation.
10. Knowledge of working with solution manager and CHARM.
Essential Skills: SAP ABAP
Desired Skills: FSCD (Financial Services in Collection and Disbursement)
Responsibilities
Job Description:
1. Required 4-5 years’ experience in SAP ABAP.
2. Must have functional knowledge on areas such as master data creation, Outgoing payment process, Incoming payment process, Return process, Electronic bank statement, Invoicing, integration with other systems, dunning, mass activities.
3. Must have experience of 5-6 years in SAP ABAP .
4. Have experience of working in production support team.
5. Have worked on FSCD on HANA and ABAP on HANA.
6. Have expertise in doing bug analysis and resolving them.
7. Expertise in developing WRICEF objects such as data dictionary, Odata services, Reports, ALV, Function modules, Webservice, APIs.
8. Good to have knowledge on Control M background job set up.
9. Good with technical documentation.
10. Knowledge of working with solution manager and CHARM.
Essential Skills: SAP ABAP
Desired Skills: FSCD (Financial Services in Collection and Disbursement)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Define, plan and manage release life cycle in an Agile framework
Plan the deployment of application components/microservices with related deliverables
Communicate the release-related tasks such as plans, timelines, requirements. Act as liaison between different teams, organizations, and stakeholders.
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
Identify the risks that can delay the release and manage/mitigate them, such that the scope scheduled, quality of the release and end customer experience is not affected.
Uncover issues and track the progress. Always working to improve the process of the release.
Make sure that the release is planned, according to the requirements and budget.
Schedule the release readiness reviews before deployment and milestone reviews after each release.
Create plans for the implementation and deployment as per the release schedule.
Continually provide status on the release activities
Communicate with release managers from different IT departments as needed when working across projects and programs.
Lead deployment activities to deploy the software successfully including clearly documented run books, point of contacts and mitigation decisions and plans.
Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
Lead/host meetings to discuss the release schedules with the team and identify any roadblocks.
Supports technical teams by engaging on call or resources required to resolve issues; monitor and control changes to the release and deployments
Maintain information, leveraging tools and data related to build, test and release activities.
Make improvements in the methodologies used for change management, development and delivery of software features, functionality, enhancements and hot fixes
Responsibilities
Define, plan and manage release life cycle in an Agile framework
Plan the deployment of application components/microservices with related deliverables
Communicate the release-related tasks such as plans, timelines, requirements. Act as liaison between different teams, organizations, and stakeholders.
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
Identify the risks that can delay the release and manage/mitigate them, such that the scope scheduled, quality of the release and end customer experience is not affected.
Uncover issues and track the progress. Always working to improve the process of the release.
Make sure that the release is planned, according to the requirements and budget.
Schedule the release readiness reviews before deployment and milestone reviews after each release.
Create plans for the implementation and deployment as per the release schedule.
Continually provide status on the release activities
Communicate with release managers from different IT departments as needed when working across projects and programs.
Lead deployment activities to deploy the software successfully including clearly documented run books, point of contacts and mitigation decisions and plans.
Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
Lead/host meetings to discuss the release schedules with the team and identify any roadblocks.
Supports technical teams by engaging on call or resources required to resolve issues; monitor and control changes to the release and deployments
Maintain information, leveraging tools and data related to build, test and release activities.
Make improvements in the methodologies used for change management, development and delivery of software features, functionality, enhancements and hot fixes
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
