As a Data Engineer, you will design, develop, and maintain data solutions that facilitate data generation, collection, and processing. Your typical day will involve creating data pipelines, ensuring data quality, and implementing ETL processes to effectively migrate and deploy data across various systems. You will collaborate with cross-functional teams to understand data requirements and contribute to the overall data strategy of the organization, ensuring that data solutions are robust, scalable, and aligned with business objectives. Roles & Responsibilities: - AppDynamics Administration - Install, configure, and upgrade AppDynamics controllers, agents, and extensions.- Manage user roles, permissions, and security settings.- Ensure high availability and scalability of AppDynamics components.- Configure application monitoring for Java, .NET, Node.js, and other supported technologies.- Set up health rules, policies, and alerts for proactive issue detection.- Integrate alerts with collaboration tools (Slack, Teams, PagerDuty, Email,Servicenow).- Monitor performance metrics such as response times, error rates, and resource utilization.- Design and develop custom dashboards for application, infrastructure, and business KPIs.- Implement advanced visualizations for real-time monitoring and reporting.- Collaborate with stakeholders to define monitoring requirements and deliver insights.- Perform root cause analysis using AppDynamics diagnostic tools.- Troubleshoot agent connectivity, configuration, and performance issues.- Optimize application performance based on monitoring insights.- Work closely with DevOps, Infrastructure, and Application teams to ensure end-to-end monitoring coverage.Professional & Technical Skills: - Must To Have Skills: - Experience in AppDynamics administration and development.- Strong knowledge of application performance monitoring (APM) concepts.- Hands-on experience with AppDynamics agents (Java, .NET, Node.js, Database).- Expertise in health rules, policies, and alerting configuration.- Experience in dashboard creation and customization.- Familiarity with Linux/Unix environments and application servers (Tomcat, WebLogic, IIS, etc.).- Experience with cloud platforms (AWS, Azure, GCP) and monitoring cloud-native applications.- Knowledge of Kubernetes monitoring with AppDynamics.- Exposure to CI/CD tools (Jenkins, GitLab, Azure DevOps).- Familiarity with other APM tools (ELK, Splunk, Grafana) for comparative insights.. Additional Information: - The candidate should have minimum 5 years of experience in AppDynamics Administration.- This position is based at our Pune office.- A 15 years full time education is required.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Develop and maintain comprehensive documentation for testing processes and results.
Professional & Technical Skills:
- Experience and expertise in Mobile application Manual and Automation testing with Appium and Java framework.
- Experience in requirement gathering and writing test cases.
- Very good knowledge on java concepts. Implemented test scripts with Appium with Java.
- Experience in testing on Web, Mobile devices(Android & iOS)
- Good knowledge on OOPs concepts, Page Objects, data structures.
- Knowledge on API Testing in both manual and Automation
- Must To Have Skills: Proficiency in Mobile and Tablet Applications Testing.
- Strong understanding of test automation frameworks and tools.
- Experience with performance testing and load testing methodologies.
- Familiarity with Agile and DevOps practices.
- Ability to analyze and interpret complex data sets to inform testing strategies
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and maintain comprehensive documentation for testing processes and results. Professional & Technical Skills:- Experience and expertise in Mobile application Manual and Automation testing with Appium and Java framework.- Experience in requirement gathering and writing test cases.- Very good knowledge on java concepts. Implemented test scripts with Appium with Java.- Experience in testing on Web, Mobile devices(Android & iOS)- Good knowledge on OOPs concepts, Page Objects, data structures.- Knowledge on API Testing in both manual and Automation- Must To Have Skills: Proficiency in Mobile and Tablet Applications Testing.- Strong understanding of test automation frameworks and tools.- Experience with performance testing and load testing methodologies.- Familiarity with Agile and DevOps practices.- Ability to analyze and interpret complex data sets to inform testing strategies Additional Information: - The candidate should have minimum 5-7 years of experience in Mobile and Tablet Applications Testing.- This position is based at our Pune office.- A 15 years full time education is required
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices."
Responsibilities
Salary : Rs. 0.0 - Rs. 30.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Service Now developer 5 year exp in development| Exp in script
Must-Have**
(Ideally should not be more than 3-5) • ServiceNow Development & Implementation experience -
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, CMDB, Catalogue Management, Problem Management, Change Management & Asset management.
• Highly proficient in ServiceNow integration solutions including: ServiceNow API’s, SSO, Web Services, LDAP, SOAP & REST.
• Experience in Client-side & Server-side scripting within ServiceNow, using HTML, CSS, JavaScript, SQL, XML, Web services and Angular JS.
Good-to-Have • ServiceNow Certified Application Developer / Certified Implementation Specialist.
SN Responsibility of / Expectations from the Role
• Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
• Develop enhancements for applications developed by the enterprise application development team.
Responsibilities
Must-Have**
(Ideally should not be more than 3-5) • ServiceNow Development & Implementation experience -
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, CMDB, Catalogue Management, Problem Management, Change Management & Asset management.
• Highly proficient in ServiceNow integration solutions including: ServiceNow API’s, SSO, Web Services, LDAP, SOAP & REST.
• Experience in Client-side & Server-side scripting within ServiceNow, using HTML, CSS, JavaScript, SQL, XML, Web services and Angular JS.
Good-to-Have • ServiceNow Certified Application Developer / Certified Implementation Specialist.
SN Responsibility of / Expectations from the Role
• Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
• Develop enhancements for applications developed by the enterprise application development team.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Service Now developer 5 year exp in development| Exp in script
As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and maintain comprehensive documentation for testing processes and results. Professional & Technical Skills:- Experience and expertise in Mobile application Manual and Automation testing with Appium and Java framework.- Experience in requirement gathering and writing test cases.- Very good knowledge on java concepts. Implemented test scripts with Appium with Java.- Experience in testing on Web, Mobile devices(Android & iOS)- Good knowledge on OOPs concepts, Page Objects, data structures.- Knowledge on API Testing in both manual and Automation- Must To Have Skills: Proficiency in Mobile and Tablet Applications Testing.- Strong understanding of test automation frameworks and tools.- Experience with performance testing and load testing methodologies.- Familiarity with Agile and DevOps practices.- Ability to analyze and interpret complex data sets to inform testing strategies Additional Information: - The candidate should have minimum 5-7 years of experience in Mobile and Tablet Applications Testing.- This position is based at our Pune office.- A 15 years full time education is required
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"ServiceNow Developer – Integrations
Experience:
6–8 years
Role Summary
We are looking for a ServiceNow Developer with strong hands on integration experience to design, develop, and maintain integrations between ServiceNow and external enterprise systems. The role requires deep understanding of ServiceNow scripting, IntegrationHub, REST/SOAP APIs, and secure enterprise integration patterns.
________________________________________
Key Responsibilities
ServiceNow Development
• Design, develop, and customize ServiceNow applications using:
o Business Rules, Script Includes, Client Scripts, UI Policies
o Flow Designer and Workflow Editor
• Develop reusable, scalable solutions aligned with platform best practices
Integration Development (Core Focus)
• Design and implement inbound and outbound integrations using:
o REST & SOAP APIs
o IntegrationHub (Spokes & Custom Actions)
o MID Server for on prem / secured integrations
• Handle authentication methods:
o OAuth 2.0
o Basic Auth
o API Tokens / Certificates
Data & CMDB Integrations
• Integrate ServiceNow with external systems for:
o CMDB
o Incident, Change, Problem, Event Management
o User / Asset / Foundation data loads
• Ensure data quality, reconciliation, and error handling
Security & Governance
• Implement secure integration designs:
o Service accounts with least privilege access
o ACLs and role based access
• Follow platform governance and integration standards
________________________________________
Technical Skills (Mandatory)
• ServiceNow scripting (JavaScript, Glide API)
• REST & SOAP web services
• IntegrationHub & MID Server
• Flow Designer
• ServiceNow ITSM (Incident, Change, Problem, Request)
• API error handling, logging, and performance tuning"
Responsibilities
"ServiceNow Developer – Integrations
Experience:
6–8 years
Role Summary
We are looking for a ServiceNow Developer with strong hands on integration experience to design, develop, and maintain integrations between ServiceNow and external enterprise systems. The role requires deep understanding of ServiceNow scripting, IntegrationHub, REST/SOAP APIs, and secure enterprise integration patterns.
________________________________________
Key Responsibilities
ServiceNow Development
• Design, develop, and customize ServiceNow applications using:
o Business Rules, Script Includes, Client Scripts, UI Policies
o Flow Designer and Workflow Editor
• Develop reusable, scalable solutions aligned with platform best practices
Integration Development (Core Focus)
• Design and implement inbound and outbound integrations using:
o REST & SOAP APIs
o IntegrationHub (Spokes & Custom Actions)
o MID Server for on prem / secured integrations
• Handle authentication methods:
o OAuth 2.0
o Basic Auth
o API Tokens / Certificates
Data & CMDB Integrations
• Integrate ServiceNow with external systems for:
o CMDB
o Incident, Change, Problem, Event Management
o User / Asset / Foundation data loads
• Ensure data quality, reconciliation, and error handling
Security & Governance
• Implement secure integration designs:
o Service accounts with least privilege access
o ACLs and role based access
• Follow platform governance and integration standards
________________________________________
Technical Skills (Mandatory)
• ServiceNow scripting (JavaScript, Glide API)
• REST & SOAP web services
• IntegrationHub & MID Server
• Flow Designer
• ServiceNow ITSM (Incident, Change, Problem, Request)
• API error handling, logging, and performance tuning"
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :ServiceNow Developer – Integrations - Malcolm
Oracle Rodod Developer
Role Oracle OSM & ASAP Specialist
Description We are in need of an experienced Oracle OSM & ASAP Specialist to join our team. The ideal candidate will have in-depth knowledge of Oracle Service Order Management (OSM) and Oracle ASAP (Order and Service Activation) to effectively manage and streamline order fulfillment processes. The Oracle OSM & ASAP Specialist will be responsible for configuring, integrating, and troubleshooting the OSM and ASAP platforms to ensure seamless order provisioning and service activation.
Required Technical Skill Set Experience with Oracle OSM & ASAP Specialist
Year of Experience 8 – 10 years
• Configure and customize Oracle OSM and ASAP to meet business requirements and enhance operational efficiency
• Integrate Oracle OSM and ASAP with other systems and applications to automate order processing and service activation
• Provide L2/L3 support for Oracle OSM and ASAP provisioning platforms in a 24×7 managed services environment
• Own incident management end‑to‑end, including triage, root cause analysis, resolution, and timely closure within SLA
• Monitor and maintain order orchestration, service activation, and fallout management across OSM and ASAP
• Troubleshoot issues related to order flow, decomposition, orchestration plans, and task failures
• Handle ASAP service activation failures, CSDL issues, cartridges, NE communication, and protocol adapters
• Perform order recovery, reprocessing, and manual task completion as required
• Support change and release management, including configuration updates, cartridge deployments, and rollback
• Coordinate with upstream/downstream systems (CRM, Billing, Inventory, Network) for issue resolution
• Ensure proactive monitoring, alert analysis, and preventive actions to avoid repeat incidents
• Prepare and publish RCA, KEDB entries, and operational reports (incidents, SLAs, order success rates)
• Maintain SOPs, runbooks, and operational documentation for OSM & ASAP
• Support performance tuning and stability improvements for order orchestration and activation flows
• Ensure compliance with ITIL processes, audit requirements, and operational governance
• Participate in war-room calls and provide clear stakeholder communication during critical incidents
• Support knowledge transfer, mentoring of L1/L2 teams, and continuous service improvement initiatives
• Develop and maintain documentation for Oracle OSM and ASAP configurations, workflows, and processes
• Monitor and troubleshoot system issues to ensure smooth order fulfillment and service activation
• Collaborate with cross-functional teams to implement new features and enhancements in Oracle OSM and ASAP
• Provide technical support and training to end users on how to effectively use Oracle OSM and ASAP
• Ensure timely incident closure with complete resolution details, validated recovery, stakeholder confirmation, and proper documentation of root cause, corrective actions, and preventive measures as per ITIL standards.
Skills:
• Proven experience working with Oracle Service Order Management (OSM) and Oracle ASAP
• Strong knowledge of OSM and ASAP architecture, configuration, and customization.
• Experience with integrating OSM and ASAP with other systems and applications.
• Proficiency in troubleshooting and resolving technical issues in OSM and ASAP.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills to identify root causes of issues and implement effective solutions.
Good to Have :
• Oracle certifications are a plus.
Skills: ORACLE SQL
Experience Required: 8-10
Responsibilities
Role Oracle OSM & ASAP Specialist
Description We are in need of an experienced Oracle OSM & ASAP Specialist to join our team. The ideal candidate will have in-depth knowledge of Oracle Service Order Management (OSM) and Oracle ASAP (Order and Service Activation) to effectively manage and streamline order fulfillment processes. The Oracle OSM & ASAP Specialist will be responsible for configuring, integrating, and troubleshooting the OSM and ASAP platforms to ensure seamless order provisioning and service activation.
Required Technical Skill Set Experience with Oracle OSM & ASAP Specialist
Year of Experience 8 – 10 years
• Configure and customize Oracle OSM and ASAP to meet business requirements and enhance operational efficiency
• Integrate Oracle OSM and ASAP with other systems and applications to automate order processing and service activation
• Provide L2/L3 support for Oracle OSM and ASAP provisioning platforms in a 24×7 managed services environment
• Own incident management end‑to‑end, including triage, root cause analysis, resolution, and timely closure within SLA
• Monitor and maintain order orchestration, service activation, and fallout management across OSM and ASAP
• Troubleshoot issues related to order flow, decomposition, orchestration plans, and task failures
• Handle ASAP service activation failures, CSDL issues, cartridges, NE communication, and protocol adapters
• Perform order recovery, reprocessing, and manual task completion as required
• Support change and release management, including configuration updates, cartridge deployments, and rollback
• Coordinate with upstream/downstream systems (CRM, Billing, Inventory, Network) for issue resolution
• Ensure proactive monitoring, alert analysis, and preventive actions to avoid repeat incidents
• Prepare and publish RCA, KEDB entries, and operational reports (incidents, SLAs, order success rates)
• Maintain SOPs, runbooks, and operational documentation for OSM & ASAP
• Support performance tuning and stability improvements for order orchestration and activation flows
• Ensure compliance with ITIL processes, audit requirements, and operational governance
• Participate in war-room calls and provide clear stakeholder communication during critical incidents
• Support knowledge transfer, mentoring of L1/L2 teams, and continuous service improvement initiatives
• Develop and maintain documentation for Oracle OSM and ASAP configurations, workflows, and processes
• Monitor and troubleshoot system issues to ensure smooth order fulfillment and service activation
• Collaborate with cross-functional teams to implement new features and enhancements in Oracle OSM and ASAP
• Provide technical support and training to end users on how to effectively use Oracle OSM and ASAP
• Ensure timely incident closure with complete resolution details, validated recovery, stakeholder confirmation, and proper documentation of root cause, corrective actions, and preventive measures as per ITIL standards.
Skills:
• Proven experience working with Oracle Service Order Management (OSM) and Oracle ASAP
• Strong knowledge of OSM and ASAP architecture, configuration, and customization.
• Experience with integrating OSM and ASAP with other systems and applications.
• Proficiency in troubleshooting and resolving technical issues in OSM and ASAP.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills to identify root causes of issues and implement effective solutions.
Good to Have :
• Oracle certifications are a plus.
Skills: ORACLE SQL
Experience Required: 8-10
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
