Perform Service Operations in a 16×5 support environment. • Overall responsibility for the Application Helpdesk. • Work in a 16×5 Service Operations environment based on monthly/quarterly shift rotations. • Participate in knowledge transfer and knowledge base build-up activities in coordination with stakeholders, support units, and business partners. • Take complete ownership of Incident, Problem, and Task standard case ticket resolution based on issue priority, ensuring resolution within defined Service Operation processes (SLA & OLA). • Improve First Solution Rate by reducing escalations to next-level support teams. • Communicate Incident/Problem/Task resolutions and Agent Cheat Sheet updates via tickets and email from the Application Helpdesk to users. • Perform troubleshooting and root cause analysis for non standard Incident/Problem/Task cases and collaborate with next-level teams for resolution. • Maintain regular communication and coordination with backend infrastructure and L3 teams. • Ensure Service Operations Management alignment with the Mercedes-Benz RD Operating Model. • Ensure Change Management alignment with the Mercedes-Benz RD Operating Model. • Coordinate with application providers and vendor support for solution consultation. • Contribute to the stability of the overall platform/ecosystem and architecture when implementing technical changes. • Ensure knowledge base articles are kept up to date (“evergreen”). Skills Required (must have) Primary Skills • Excellent English speaking (professional level) and written communication skills. • Proficient in writing Knowledge Base (KB) articles and Standard Operating Procedures (SOPs). • Extensive experience with Jira Service Management (Agent and Administrator level). o JSM for AIOps, including extensive automation using Rovo Agents, Virtual Service Assistance and related integrations with engineering tools (such as, Artifactory, GitLab, SonarQube, so on). Internal • Knowledge of the Information Technology Infrastructure Library (ITIL) v4 framework. • Knowledge of various SDLC methodologies (Agile Scrum, Agile Kanban, SAFe, Iterative, etc.). • Facilitate effective communication and collaboration through meetings with internal teams, users, and external partners. • Strong knowledge of Application Helpdesk processes. • Hands-on experience with support tools, with a strong focus on on-the-spot resolution of customer issues via phone, email, chat, etc. • Collaborate with software developers and other support teams to ensure timely resolution of user issues. • Knowledge of Application Lifecycle Management (ALM), DevOps (CI/CD), and Software Configuration Management. • Working experience in DevOps application administration (Intermediate-Expert level), including: o Confluence (User level) o Jira Software (User level) o Git / GitLab administration o GitLab Runners administration o Artifactory administration o Jenkins administration • AWS Certified Cloud Practitioner, with a foundational understanding of AWS cloud concepts, services, and terminology. • Linux administration (Fundamentals/Practitioner level). • Windows administration (Fundamentals/Practitioner level). • Networking fundamentals, with an understanding of concepts and protocols such as firewalls, load balancers, DNS, HTTP, TCP/IP, SSL, TLS, and certificates. • Database fundamentals. • Scripting skills in Shell, Python, Groovy, and Go. • RESTful APIs. Skills Required (good to have) • Working knowledge of German and Chinese languages (partial proficiency). • Web servers: HAProxy and Nginx (concepts and configuration). • Proven experience in independently resolving critical issues. • Willingness to learn new tools and technologies as per business requirements. • Experience with Terraform Enterprise.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Senior Developer
Required Technical Skill Set** Java 8 & above, Spring boot, MicroServices,
RESTFul Services development, Reactive Programming
3 No of Requirements** 4
4 Desired Experience Range** 6 yrs
5 Location of Requirement BLR/HYD/Kochi/Noida/Gurgaon/BBSR/Pune
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5) 1. Must have Hands-on experience with Java 8 and above
2. Experience working on Spring, SpringBoot Microservices
3. RESTFul services devlopment
4. Very good hands-on knowledge on Reactive Programming
5. Familiar with RDBMS: Oracle/MSSQL
Good-to-Have 1. Experience in Git
2.
3.
4.
5.
SN Responsibility of / Expectations from the Role
1 Collaborate closely with Solution Architect and/or Business Analysts and other subject matter experts across the internal and external landscape
2 Will have the day-to-day responsibility for the on-going enhancement and functionality roll-outs
3 Work on multiple work requests/fixes/defects simultaneously and provide status updates to management
4 identify issues and formulate recommendations for efficient, timely problem resolution
5
Responsibilities
Senior Developer
Required Technical Skill Set** Java 8 & above, Spring boot, MicroServices,
RESTFul Services development, Reactive Programming
3 No of Requirements** 4
4 Desired Experience Range** 6 yrs
5 Location of Requirement BLR/HYD/Kochi/Noida/Gurgaon/BBSR/Pune
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5) 1. Must have Hands-on experience with Java 8 and above
2. Experience working on Spring, SpringBoot Microservices
3. RESTFul services devlopment
4. Very good hands-on knowledge on Reactive Programming
5. Familiar with RDBMS: Oracle/MSSQL
Good-to-Have 1. Experience in Git
2.
3.
4.
5.
SN Responsibility of / Expectations from the Role
1 Collaborate closely with Solution Architect and/or Business Analysts and other subject matter experts across the internal and external landscape
2 Will have the day-to-day responsibility for the on-going enhancement and functionality roll-outs
3 Work on multiple work requests/fixes/defects simultaneously and provide status updates to management
4 identify issues and formulate recommendations for efficient, timely problem resolution
5
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• Job Summary:
Engineer
• Roles and Responsibilities
• Design, develop, and maintain embedded software for microcontroller based systems. • Develop and optimize firmware using Embedded C for real time and memory constrained environments. • Collaborate with hardware teams on board bring up, integration, and system validation. • Implement and maintain device drivers, communication stacks, and low level interfaces (SPI, I2C, UART, CAN, Modbus, etc.). • Analyse requirements and participate in embedded system architecture discussions. • Conduct unit testing, integration testing and field issue debugging. • Use oscilloscopes, logic analyzers, JTAG, and other tools to troubleshoot issues is a plus. • Prepare and maintain technical documentation, including design specifications and unit test procedures. • Participate in Agile/Scrum processes, including code reviews and sprint activities. • Ensure compliance with safety, performance, and quality standards relevant to the product domain.
Responsibilities
• Required Skills
• Bachelor’s degree in Electrical Engineering, Electronics, Computer Engineering, or a related discipline. • 3-5 years of professional experience in embedded system and firmware development. • Strong proficiency in Embedded C programming for embedded systems. • Hands on experience with ARM Cortex microcontrollers. • Experience working with RTOS environments such as FreeRTOS. • Understanding of digital/analog electronics and hardware schematics. • Proficiency with communication protocols including UART, SPI, I2C, and CAN. • Practical experience with debugging tools and methodologies (oscilloscopes, logic analyzers, JTAG/SWD). • Strong understanding of software development workflows and version control (Git, SVN).
• Desired Skills:
• Bachelor’s degree in Electrical Engineering, Electronics, Computer Engineering, or a related discipline. • 3-5 years of professional experience in embedded system and firmware development. • Strong proficiency in Embedded C programming for embedded systems. • Hands on experience with ARM Cortex microcontrollers. • Experience working with RTOS environments such as FreeRTOS. • Understanding of digital/analog electronics and hardware schematics. • Proficiency with communication protocols including UART, SPI, I2C, and CAN. • Practical experience with debugging tools and methodologies (oscilloscopes, logic analyzers, JTAG/SWD). • Strong understanding of software development workflows and version control (Git, SVN).
• Soft Skills :
• Strong analytical, debugging, and problem solving skills. • Excellent verbal, written, and interpersonal communication abilities. • Ability to work effectively in cross functional, collaborative engineering teams. • Detail oriented, self driven, and committed to high quality engineering outcomes.
• Other Specific Requirements
Additional Qualifications (Nice to have) : • Knowledge of IoT protocols and wireless technologies. • Hands on experience with Wi Fi and BLE stacks, network provisioning, and wireless system debugging. • Proficiency or working experience with Python for scripting, automation, or test framework development. • Experience with IoT cloud connectivity (MQTT, AWS IoT, Azure IoT, etc.). • Familiarity with CI/CD pipelines, automated testing, and firmware deployment workflows.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, application programming interfaces, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance user experience and operational efficiency. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Monitor application performance and troubleshoot issues to ensure optimal functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.- Experience with cloud-based data solutions and analytics.- Strong understanding of application configuration and support processes.- Familiarity with low-code development platforms and their integration.- Ability to work with APIs for application enhancement and data management. Additional Information: - The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.- This position is based at our Chennai office.- A 15 years full time education is required.
Responsibilities
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, application programming interfaces, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance user experience and operational efficiency. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Monitor application performance and troubleshoot issues to ensure optimal functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.- Experience with cloud-based data solutions and analytics.- Strong understanding of application configuration and support processes.- Familiarity with low-code development platforms and their integration.- Ability to work with APIs for application enhancement and data management. Additional Information: - The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.- This position is based at our Chennai office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a QA Engineer, you will be a part of a global team creating new solutions as well as improving existing solutions for Koch Capabilities. Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch capabilities is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As Koch capabilities rapidly scales up its operations in India, it’s employees will get opportunities to carve out a career path for themselves within the organization. You will be responsible for designing, developing, implementing, and maintaining automated test solutions using playwright with typescript and JavaScript and integrating part of the CICD pipeline. You will be part of a team that engages with business and collaborates with the relevant stakeholders to deliver end-to-end QA Solutions.
What You Will Do
• Participate as Daily scrum team members to plan and implement product features.
• Develop implementation details for executing Acceptance Test Specifications
• Plan, write and execute automated tests
• Follow established test processes and test methods to ensure efficient and effective testing
• Experience in both window-based and web-based applications
• Actively involve in Quality engineering transformation activities that can bring in efficiency and productivity improvements. Be an advocate of Quality Assurance, Continuous Improvement and industry recognized best practices
• Proactive, quick thinker and assertive. Flexible with the ability to work under pressure.
• Test Planning Reporting, Requirements and Defect Management
• Collaborate closely with Developers, Product Owners, Business Analysts and other team members to fully understand the requirements and ensure high quality of the implementations and changes to enterprise applications.
Who You Are (Basic Qualifications)
5 to 8 years’ experience in QA Automation role in Software Development.
Strong knowledge in SDLC, STLC, Defects Lifecycle and Agile methodologies.
Minimum 4 years’ experience of planning, development, and maintenance of automated Mobile, Api & UI tests
Minimum 3 + years of experience hands on with Appium with TS/JS as the Test Automation tool for Mobile Native Apps (Both iOS & Android Native Apps)
Minimum 1+ years’ experience hands on with Test automation tools Playwright with TS/JS using the native playwright framework.
Minimum 3+ years of experience with TypeScript and JavaScript.
Good exposure to Visual studio code and ADO
Good exposure to CICD Automated tests implementation in ADO
Able to leverage Gen AI tools like GitHub copilot for automation acceleration.
Good knowledge of Gen AI.
Minimum 4 years’ experience of planning, development, and maintenance of automated UI tests
Expertise in Test Execution and Defect Management
Strong knowledge of software quality assurance and testing life cycle activities and deliverables
Knowledgeable in Requirements Management and Defect Management
Ability to participate in application brainstorming sessions, learn and retain application knowledge including business functionalities
Ability to handle multiple tasks, work with limited guidance in a team environment
Excellent critical thinking and communication skills
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with various teams to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to drive project success and contribute to the overall efficiency of the software development lifecycle.
Roles & Responsibilities:
- Expected to be an SME.
- Pyspark + databricks is mandatory skill.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Mentor junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Databricks.
- Good To Have Skills: Experience with PySpark.
- Strong understanding of cloud computing concepts and services.
- Experience in developing and deploying applications in Azure environments.
- Familiarity with agile methodologies and software development best practices.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.
- This position is based at our Pune office.
- A 15 years full time education is required."
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with various teams to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to drive project success and contribute to the overall efficiency of the software development lifecycle.
Roles & Responsibilities:
- Expected to be an SME.
- Pyspark + databricks is mandatory skill.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Mentor junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Databricks.
- Good To Have Skills: Experience with PySpark.
- Strong understanding of cloud computing concepts and services.
- Experience in developing and deploying applications in Azure environments.
- Familiarity with agile methodologies and software development best practices.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.
- This position is based at our Pune office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 1,75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications meet the highest standards of quality and functionality while fostering a collaborative environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of RESTful API design and development.- Experience with microservices architecture and cloud deployment.- Familiarity with database technologies such as MySQL or PostgreSQL.- Ability to write clean, maintainable, and efficient code. Additional Information: - The candidate should have minimum 5 years of experience in Spring Boot.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications meet the highest standards of quality and functionality while fostering a collaborative environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of RESTful API design and development.- Experience with microservices architecture and cloud deployment.- Familiarity with database technologies such as MySQL or PostgreSQL.- Ability to write clean, maintainable, and efficient code. Additional Information: - The candidate should have minimum 5 years of experience in Spring Boot.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ServiceNowJob Description: Responsible for designing, developing, and customizing ServiceNow applications to support ITSM or ITOM or HRSD processes. Works on scripting (JavaScript, Glide API), integrations, workflows, and UI policies while ensuring platform performance, security, and best practices. Collaborates with cross functional teams to deliver scalable, high quality ServiceNow solutions aligned with client and business requirements.
Essential Skills: Responsible for designing, developing, and customizing ServiceNow applications to support ITSM or ITOM or HRSD processes. Works on scripting (JavaScript, Glide API), integrations, workflows, and UI policies while ensuring platform performance, security, and best practices. Collaborates with cross functional teams to deliver scalable, high quality ServiceNow solutions aligned with client and business requirements.
Responsibilities
ServiceNowJob Description: Responsible for designing, developing, and customizing ServiceNow applications to support ITSM or ITOM or HRSD processes. Works on scripting (JavaScript, Glide API), integrations, workflows, and UI policies while ensuring platform performance, security, and best practices. Collaborates with cross functional teams to deliver scalable, high quality ServiceNow solutions aligned with client and business requirements.
Essential Skills: Responsible for designing, developing, and customizing ServiceNow applications to support ITSM or ITOM or HRSD processes. Works on scripting (JavaScript, Glide API), integrations, workflows, and UI policies while ensuring platform performance, security, and best practices. Collaborates with cross functional teams to deliver scalable, high quality ServiceNow solutions aligned with client and business requirements.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• Job Summary:
Generate sheet metal, tubing, plastic components design, reverse engineering and PLM activities.
• Roles and Responsibilities
Generate sheet metal, tubing, plastic components design, reverse engineering and PLM activities.
• Required Skills
Design engineering capabilities such as concept development in sheet metal, tubing, plastic components design, reverse engineering and PLM activities
• Desired Skills:
Design engineering capabilities such as concept development in sheet metal, tubing, plastic components design, reverse engineering and PLM activities
• Soft Skills :
Good communication skills, deliverables planning.
• Other Specific Requirements
Having Teamcenter experience is added advantage.
Responsibilities
• Job Summary:
Generate sheet metal, tubing, plastic components design, reverse engineering and PLM activities.
• Roles and Responsibilities
Generate sheet metal, tubing, plastic components design, reverse engineering and PLM activities.
• Required Skills
Design engineering capabilities such as concept development in sheet metal, tubing, plastic components design, reverse engineering and PLM activities
• Desired Skills:
Design engineering capabilities such as concept development in sheet metal, tubing, plastic components design, reverse engineering and PLM activities
• Soft Skills :
Good communication skills, deliverables planning.
• Other Specific Requirements
Having Teamcenter experience is added advantage.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
