Answering incoming calls in a call center environment and meeting the key performance indicators such as knowledge usage, customer satisfaction, and call quality which includes participating in individual and group coaching sessions
· Proper closure and/or escalation of tickets in a timely manner in accordance with the SLA guidelines
· Flexibility in accepting different shift timings since the ISS One Team India 24x7x365.
· Avoiding unscheduled time offs, as this would have major impact on our business. Excessive use of taking unapproved leaves would lead to disciplinary action.
Responsibilities
Answering incoming calls in a call center environment and meeting the key performance indicators such as knowledge usage, customer satisfaction, and call quality which includes participating in individual and group coaching sessions
· Proper closure and/or escalation of tickets in a timely manner in accordance with the SLA guidelines
· Flexibility in accepting different shift timings since the ISS One Team India 24x7x365.
· Avoiding unscheduled time offs, as this would have major impact on our business. Excessive use of taking unapproved leaves would lead to disciplinary action.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Finance Service Desk (FSD) is the first point of contact for Deloitte Member Firms facing challenges with Business applications such
as SWIFT, DTE, Deloittenet & Accounts Payable. FSD cater requests through phone, chat, webforms & emails. Our team culture is
collaborative and encourages team members to take initiative and seek on-the-job learning opportunitiesOur team culture is
collaborative and encourages team members to take initiative and seek on-the-job learning opportunities.
Responsibilities
The Finance Service Desk (FSD) is the first point of contact for Deloitte Member Firms facing challenges with Business applications such
as SWIFT, DTE, Deloittenet & Accounts Payable. FSD cater requests through phone, chat, webforms & emails. Our team culture is
collaborative and encourages team members to take initiative and seek on-the-job learning opportunitiesOur team culture is
collaborative and encourages team members to take initiative and seek on-the-job learning opportunities.
Salary : Rs. 2,50,000.0 - Rs. 4,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
voicemail) with end users.
• Analyze and resolve incidents and service requests regarding use of application software or hardware. basic knowledge about
computer software and hardware.
• Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
• Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels
regularly.
• Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, Schedule Adherence
and participate in individual/group coaching sessions. Adhere to contact quality guidelines.
• Identify knowledge gaps and submit corrections/updates and new knowledge documents.
• Create a positive customer support experience and build strong relationships through deep problem understanding with a
consummately professional attitude.
• Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
• Should be flexible to work in different shifts as ISS-Business works 24 x 7.
• Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in
disciplinary actions.
• Adheres to Code of Ethics, Vision, Mission and Core Values.
• Ability to switch between different cou
Responsibilities
voicemail) with end users.
• Analyze and resolve incidents and service requests regarding use of application software or hardware. basic knowledge about
computer software and hardware.
• Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
• Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels
regularly.
• Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, Schedule Adherence
and participate in individual/group coaching sessions. Adhere to contact quality guidelines.
• Identify knowledge gaps and submit corrections/updates and new knowledge documents.
• Create a positive customer support experience and build strong relationships through deep problem understanding with a
consummately professional attitude.
• Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
• Should be flexible to work in different shifts as ISS-Business works 24 x 7.
• Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in
disciplinary actions.
• Adheres to Code of Ethics, Vision, Mission and Core Values.
• Ability to switch between different cou
Salary : Rs. 25,000.0 - Rs. 4,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Senior Java Developer
4-6
15 lacs
Description
We are seeking a Senior Java Developer with a strong development background (minimum 5 years), focused on backend engineering using Java, J2EE, Spring Boot. The ideal candidate will have experience working with NoSQL databases (preferably MongoDB), containerized applications using Docker and Kubernetes, and cloud environments (preferably Azure). Exposure to frontend technologies such as Angular is a plus.
________________________________________
Key Responsibilities:
• Design, develop, and maintain scalable backend systems using Java, J2EE, and Spring Boot.
• Build RESTful APIs and microservices architecture.
• Implement data access layers using Spring Data JPA and Hibernate.
• Work with NoSQL databases, preferably MongoDB, to handle large-scale data.
• Collaborate with DevOps teams to containerize applications using Docker and Kubernetes. Experience on ArgoCD(good to have)
• Deploy and maintain applications on cloud platforms like Azure.
• Participate in code reviews, design discussions, and Agile/Scrum ceremonies.
• Ensure application performance, scalability, and security best practices.
• Optionally contribute to frontend development using Angular and TypeScript.
________________________________________
Required Skills and Experience:
• 5+ years of hands-on Java development experience (Core Java, J2EE, Spring Boot).
• Strong understanding of Spring Data JPA, Hibernate, and ORM frameworks.
• Proficiency in NoSQL databases like MongoDB.
• Hands-on experience with Docker and Kubernetes for containerized deployments.
• Experience deploying and managing applications on at least one cloud provider (AWS, Microsoft Azure, or Google Cloud Platform).
• Familiarity with microservices design patterns and best practices.
• Working knowledge of REST APIs and JSON.
• Good understanding of CI/CD pipelines and tools.
• Familiarity with frontend technologies: Angular, TypeScript (good to have).
• Stroing Problem Solving and debugging skills
Responsibilities
Senior Java Developer
4-6
15 lacs
Description
We are seeking a Senior Java Developer with a strong development background (minimum 5 years), focused on backend engineering using Java, J2EE, Spring Boot. The ideal candidate will have experience working with NoSQL databases (preferably MongoDB), containerized applications using Docker and Kubernetes, and cloud environments (preferably Azure). Exposure to frontend technologies such as Angular is a plus.
________________________________________
Key Responsibilities:
• Design, develop, and maintain scalable backend systems using Java, J2EE, and Spring Boot.
• Build RESTful APIs and microservices architecture.
• Implement data access layers using Spring Data JPA and Hibernate.
• Work with NoSQL databases, preferably MongoDB, to handle large-scale data.
• Collaborate with DevOps teams to containerize applications using Docker and Kubernetes. Experience on ArgoCD(good to have)
• Deploy and maintain applications on cloud platforms like Azure.
• Participate in code reviews, design discussions, and Agile/Scrum ceremonies.
• Ensure application performance, scalability, and security best practices.
• Optionally contribute to frontend development using Angular and TypeScript.
________________________________________
Required Skills and Experience:
• 5+ years of hands-on Java development experience (Core Java, J2EE, Spring Boot).
• Strong understanding of Spring Data JPA, Hibernate, and ORM frameworks.
• Proficiency in NoSQL databases like MongoDB.
• Hands-on experience with Docker and Kubernetes for containerized deployments.
• Experience deploying and managing applications on at least one cloud provider (AWS, Microsoft Azure, or Google Cloud Platform).
• Familiarity with microservices design patterns and best practices.
• Working knowledge of REST APIs and JSON.
• Good understanding of CI/CD pipelines and tools.
• Familiarity with frontend technologies: Angular, TypeScript (good to have).
• Stroing Problem Solving and debugging skills
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require effective communication and coordination to facilitate smooth project execution and delivery. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities CRM.- Strong understanding of application design and development methodologies.- Experience with project management tools and techniques.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration processes and data management. Additional Information: - The candidate should have minimum 5 years of experience in SAP for Utilities CRM.- This position is based at our Pune office.- A 15 years full time education is required.
Responsibilities
As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require effective communication and coordination to facilitate smooth project execution and delivery. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities CRM.- Strong understanding of application design and development methodologies.- Experience with project management tools and techniques.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration processes and data management. Additional Information: - The candidate should have minimum 5 years of experience in SAP for Utilities CRM.- This position is based at our Pune office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 2,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
SAP Controlling Product Costing
Description
4-6 years
23 lacs
Primary Skill: SAP Controlling- Product Costing, Inventory & Profitability Analysis
Experience: 4-6 yrs of relevant experience
Project: Support Project
Particulars
Job Description
SAP Controlling consultant
Technical Skill sets: SAP Controlling
Should have worked on at least one support and E2E Implementations on SAP S/4 HANA with Product costing and CO-PA.
Should be well versed in demonstrated configuration skills in key areas like Cost center accounting, profit center accounting and internal orders.
Candidate should have experience in writing Functional Specifications independently and should have worked on Custom Objects build from Scratch to Deployments.
Experience with designing, building and deploying process MTO (Make to order) and MTS (Make to stock).
Material ledger configuration for material valuation in multiple currencies and actual cost calculation for actual material reports.
Material Ledger, multiple valuations, able to perform a kind of real-time consolidation across the group for all purchases, manufacturing, sales, intercompany sales etc. removing intercompany revenues & COGS in real-time.
Experience executing a business blueprint and documenting business requirements that can be understood by a technical process team.
Cross module Integration of CO with SD (Sales & Distribution), MM (Materials Management) and Production Planning.
Expert with cost accounting, and product costing/inventory valuation.
Strong knowledge on follow scenarios i.e. Product cost by order, Product cost by period, Product cost by sales order.
Experience to Configure Report Painter, SAP queries.
Should have experience on migration Cockpit.
Must have experience in configuration and enhancement in COPA characteristic derivation and valuation.
Must have worked with various reporting requirements in COPA.
Must have configured COPA planning functions.
Design and Configure CO-PA (Profitability Analysis) reporting, forms, derivation rules and structures, product and customer hierarchy, PA settlement, realignments, and integration issues.
Should have experience on controlling month end year-end activities.
Must Have Skills:
Deep expertise on SAP S4 HANA CO application functionality, design and implementation.
S4 HANA Implementation & support experience in SAP CO including CCA, PCA, IO, CO-PC, CO-PA.
Must be skilled in user support, troubleshooting and error resolution.
Must have good experience in WRICEF
Must have worked on Interfaces using IDOCs, ALE, Proxies, EDI and RFC.
Must have strong business understanding and suggest SAP solutions for various business
Scenarios
Ability to help resolve complex issues and independently manage critical/complex situations
Specific knowledge and tools:
Excellent communication & strong collaboration skills
Flexible to adapt to fast changing environment and self-motivated
Creating technical design specifications to ensure compliance with the functional teams and IT
Management
Analytical thinking, high level of comprehension and independent working style
Seeking candidates who are flexible and willing to work on shifts as required
Responsibilities
SAP Controlling Product Costing
Description
4-6 years
23 lacs
Primary Skill: SAP Controlling- Product Costing, Inventory & Profitability Analysis
Experience: 4-6 yrs of relevant experience
Project: Support Project
Particulars
Job Description
SAP Controlling consultant
Technical Skill sets: SAP Controlling
Should have worked on at least one support and E2E Implementations on SAP S/4 HANA with Product costing and CO-PA.
Should be well versed in demonstrated configuration skills in key areas like Cost center accounting, profit center accounting and internal orders.
Candidate should have experience in writing Functional Specifications independently and should have worked on Custom Objects build from Scratch to Deployments.
Experience with designing, building and deploying process MTO (Make to order) and MTS (Make to stock).
Material ledger configuration for material valuation in multiple currencies and actual cost calculation for actual material reports.
Material Ledger, multiple valuations, able to perform a kind of real-time consolidation across the group for all purchases, manufacturing, sales, intercompany sales etc. removing intercompany revenues & COGS in real-time.
Experience executing a business blueprint and documenting business requirements that can be understood by a technical process team.
Cross module Integration of CO with SD (Sales & Distribution), MM (Materials Management) and Production Planning.
Expert with cost accounting, and product costing/inventory valuation.
Strong knowledge on follow scenarios i.e. Product cost by order, Product cost by period, Product cost by sales order.
Experience to Configure Report Painter, SAP queries.
Should have experience on migration Cockpit.
Must have experience in configuration and enhancement in COPA characteristic derivation and valuation.
Must have worked with various reporting requirements in COPA.
Must have configured COPA planning functions.
Design and Configure CO-PA (Profitability Analysis) reporting, forms, derivation rules and structures, product and customer hierarchy, PA settlement, realignments, and integration issues.
Should have experience on controlling month end year-end activities.
Must Have Skills:
Deep expertise on SAP S4 HANA CO application functionality, design and implementation.
S4 HANA Implementation & support experience in SAP CO including CCA, PCA, IO, CO-PC, CO-PA.
Must be skilled in user support, troubleshooting and error resolution.
Must have good experience in WRICEF
Must have worked on Interfaces using IDOCs, ALE, Proxies, EDI and RFC.
Must have strong business understanding and suggest SAP solutions for various business
Scenarios
Ability to help resolve complex issues and independently manage critical/complex situations
Specific knowledge and tools:
Excellent communication & strong collaboration skills
Flexible to adapt to fast changing environment and self-motivated
Creating technical design specifications to ensure compliance with the functional teams and IT
Management
Analytical thinking, high level of comprehension and independent working style
Seeking candidates who are flexible and willing to work on shifts as required
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
6-9 years
Budget – 19,00,000
"Looking for a SAP ABAP on HANA developer who will be responsible for enhancing and developing new features for SAP Fiori applications, which includes end-to-end code implementation. He / She should actively involve in design, development, testing and deployment during Releases (Agile), and contribute some efforts towards production issues/bugs. Experience: 6-9 years Must have Skills: Proficient in the below: - Backend Technologies: ABAP, OO ABAP, OData, HANA (CDS, AMDP, Annotations). Database: HANA. Tools: ABAP Workbench, Eclipse ADT. Others: Debugging, ABAP 7.4 and above syntax, Performance analysis. Good to have Skills: • UI/UX Design skills. • Good problem articulation skills. • A creative thinker with good analytical abilities. • Proficient in problem-solving. Others: • Degree/Master’s in computer science, Software Engineering, or similar qualification with relevant work experience. • Good English language and communication skills. • Good team player, eager to take responsibility with the zeal to learn. • Flexibility. • Passion for Tech with an innovative mindset."
Responsibilities
6-9 years
Budget – 19,00,000
"Looking for a SAP ABAP on HANA developer who will be responsible for enhancing and developing new features for SAP Fiori applications, which includes end-to-end code implementation. He / She should actively involve in design, development, testing and deployment during Releases (Agile), and contribute some efforts towards production issues/bugs. Experience: 6-9 years Must have Skills: Proficient in the below: - Backend Technologies: ABAP, OO ABAP, OData, HANA (CDS, AMDP, Annotations). Database: HANA. Tools: ABAP Workbench, Eclipse ADT. Others: Debugging, ABAP 7.4 and above syntax, Performance analysis. Good to have Skills: • UI/UX Design skills. • Good problem articulation skills. • A creative thinker with good analytical abilities. • Proficient in problem-solving. Others: • Degree/Master’s in computer science, Software Engineering, or similar qualification with relevant work experience. • Good English language and communication skills. • Good team player, eager to take responsibility with the zeal to learn. • Flexibility. • Passion for Tech with an innovative mindset."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
