As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Responsibilities
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Required skills and qualifications
*5–7 years of hands-on experience as a ServiceNow Developer or Consultant.
*Proven experience implementing solutions within the ServiceNow Integrated Risk Management (IRM) or GRC module.
*Expertise in ServiceNow platform development, including JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Workflows, and Flow Designer.
*In-depth knowledge of GRC processes and industry frameworks, such as NIST, ISO 27001, GDPR, or other relevant compliance standards.
*Strong experience with integrations using REST/SOAP APIs, IntegrationHub, and MID Servers.
*Experience with Agile development methodologies.
*Excellent problem-solving, analytical, and communication skills.
Responsibilities
Required skills and qualifications
*5–7 years of hands-on experience as a ServiceNow Developer or Consultant.
*Proven experience implementing solutions within the ServiceNow Integrated Risk Management (IRM) or GRC module.
*Expertise in ServiceNow platform development, including JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Workflows, and Flow Designer.
*In-depth knowledge of GRC processes and industry frameworks, such as NIST, ISO 27001, GDPR, or other relevant compliance standards.
*Strong experience with integrations using REST/SOAP APIs, IntegrationHub, and MID Servers.
*Experience with Agile development methodologies.
*Excellent problem-solving, analytical, and communication skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Center Network Technologies Implementation.- Good To Have Skills: Experience with Infrastructure As Code (IaC).- Strong understanding of network protocols and architectures.- Experience with data center operations and management.- Familiarity with troubleshooting network connectivity issues.- Knowledge of virtualization technologies and their integration with network systems. Additional Information: - The candidate should have minimum 5 years of experience in Data Center Network Technologies Implementation.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Center Network Technologies Implementation.- Good To Have Skills: Experience with Infrastructure As Code (IaC).- Strong understanding of network protocols and architectures.- Experience with data center operations and management.- Familiarity with troubleshooting network connectivity issues.- Knowledge of virtualization technologies and their integration with network systems. Additional Information: - The candidate should have minimum 5 years of experience in Data Center Network Technologies Implementation.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
About the role
Work closely with the business team (FK), maintain inventory health as per key metrics.
Roles & Responsibilities
• Prepare, Track and monitor different MIS dashboards for planning to support Business
• Coordinate with different teams for obtaining planning inputs in time & ensure plans are aligned / agreed with stakeholders before set timelines
• Ensure revenue planning at different segments to cover for category specific planning – Business unit wise, fulfilment type, article level, gender level etc
• Develop & implement strong reporting formats which give a 360-degree view of the health of the portfolio
• Monitor assortment health across key matrices and drive necessary corrections to maximize conversions.
Qualifications & Experience
• Minimum 3 years of relevant planning experience in Apparel category planning for online or offline retail business.
• Exceptional analytical & problem-solving skills, with attention to detail and ability to make data- backed decisions.
• Self-directed focus and ability to prioritize within an ambiguous environment.
• Ability to execute and follow through on high-quality output, with limited oversight.
• Strong verbal & written communication skills.
Responsibilities
About the role
Work closely with the business team (FK), maintain inventory health as per key metrics.
Roles & Responsibilities
• Prepare, Track and monitor different MIS dashboards for planning to support Business
• Coordinate with different teams for obtaining planning inputs in time & ensure plans are aligned / agreed with stakeholders before set timelines
• Ensure revenue planning at different segments to cover for category specific planning – Business unit wise, fulfilment type, article level, gender level etc
• Develop & implement strong reporting formats which give a 360-degree view of the health of the portfolio
• Monitor assortment health across key matrices and drive necessary corrections to maximize conversions.
Qualifications & Experience
• Minimum 3 years of relevant planning experience in Apparel category planning for online or offline retail business.
• Exceptional analytical & problem-solving skills, with attention to detail and ability to make data- backed decisions.
• Self-directed focus and ability to prioritize within an ambiguous environment.
• Ability to execute and follow through on high-quality output, with limited oversight.
• Strong verbal & written communication skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
