As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your communication skills to ensure smooth operations, and applying your product knowledge to address and resolve issues effectively. You will be dedicated to maintaining the quality of our world-class systems, ensuring that client interactions are handled with care and precision, ultimately contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues in a timely manner.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues effectively.- Familiarity with ticketing systems and service management tools. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your communication skills to ensure smooth operations, and applying your product knowledge to address and resolve issues effectively. You will be dedicated to maintaining the quality of our world-class systems, ensuring that client interactions are handled with care and precision, ultimately contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues in a timely manner.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues effectively.- Familiarity with ticketing systems and service management tools. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a highly skilled and detail-oriented Basic digital marketing knowledge to join our dynamic team. The ideal candidate will be responsible for managing and optimizing the delivery of digital advertising campaigns, ensuring smooth execution, and maintaining the quality and performance of digital ad operations. The role requires a strong understanding of digital advertising platforms, analytics, and the ability to troubleshoot issues effectively.
Key Responsibilities:
1. Campaign Management:
o Set up, monitor, and optimize digital ad campaigns across various platforms/products (display, video, social media, etc.).
o Ensure proper targeting, scheduling, and creative deployment for optimal campaign delivery.
o Manage creative assets and ad trafficking, ensuring the correct formats and specifications are used.
o Work closely with the client and provide analytical/campaign reports, track KPIs, and optimize campaigns based on performance metrics.
o Troubleshoot and resolve campaign issues related to delivery, tracking, and ad quality.
2. Technical Setup & Troubleshooting:
o Perform ad trafficking tasks, ensuring that all campaigns are set up properly and execute without errors.
o Troubleshoot technical issues, such as discrepancies in reporting, creative issues, or campaign performance problems.
o Coordinate with vendors or partners to resolve any issues impacting campaign delivery.
3. Client Servicing:
o Collaborate with account managers/clients, and internal teams to align campaign objectives with ad execution.
o Communicate with Internal & External teams to ensure a smooth campaign delivery takes place.
o Excellent written and verbal communication skills for internal and client-facing interactions
o Good at articulating the problems/challenges in simple words
o Proactive in identifying issues/challenges and use the technical knowledge to suggest solutions
4. Reporting & Analysis:
o Create campaign performance reports and actionable insights to clients and stakeholders.
o Help with the analysis of campaign data to identify trends, opportunities, and areas for improvement.
5. Platform Expertise:
o Stay up to date with the latest trends and updates in digital advertising platforms (Google Ad Manager, Magnite, etc)
o Maintain expert knowledge of ad-serving technologies, tracking methods, and optimization tools
6. Quality Assurance: Review and ensure all creative assets meet technical specifications and are free from errors. Resolve any discrepancies before the ads go live.
Responsibilities
Qualifications & Skills:
• Education: Bachelor’s degree or Preferred in Marketing, Advertising or related field.
• Experience: 1 years of experience in Digital marketing.
• Technical Skills: Familiarity with ad-serving platforms (DoubleClick, Sizmek, Google Ad Manager, etc.) and analytics tools (Google Analytics, Magnite, Tableau, etc).
• Attention to Detail: Strong ability to manage and optimize campaigns with a focus on precision and accuracy.
• Analytical Mindset: Strong data analysis skills and comfort with numbers to make informed decisions.
• Communication Skills: Excellent written and verbal communication skills for internal and client-facing interactions.
• Problem-Solving: Ability to troubleshoot and resolve issues in a timely and efficient manner.
Preferred Skills:
• Experience in Video, Audio, Mobile, or Display advertising.
• Knowledge in Microsoft Excel is must.
• Excellent written and verbal communication skills for internal and client-facing interactions.
• Experience with programmatic advertising and RTB (Real-Time Bidding) will be a plus point.
Work Environment:
• Working with dynamic team.
• Work from office or Hybrid depending on project requirements
• The role involves working in night shift catering to US client with 5-day work schedule with weekly 2 days week off’s
Salary : Rs. 26,200.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Microsoft Power BI
Role Descriptions:
• Work with businessdata scientists to translate given business problem into analytical solution with defined outcomes.
• Analyze the data in depth| using SQLs and other exploratory tools against various platforms such as Bigdata| Oracle| SQL Server and others.
• Convert business requirements to functional requirements| with detailed transformation rules for ETL team.
• This is a very technical hands-on role.
• Work closely with the ETL and data science teams to review the requirements and data integrations.
• Understand the requirements from Business and Data Science. Understand the business and business impact on use cases.
• Write validation scripts to validate the data loaded by ETL team.
• Skills to understand the right functional domain knowledge of the business to be able to gather right requirements for the design.
• Capture meta data| data lineage| reference data management and data quality rules as part of data governance.
• Associate should hand-on experience in Power BI for report analysis.
Responsibilities
Role Descriptions:
• Work with businessdata scientists to translate given business problem into analytical solution with defined outcomes.
• Analyze the data in depth| using SQLs and other exploratory tools against various platforms such as Bigdata| Oracle| SQL Server and others.
• Convert business requirements to functional requirements| with detailed transformation rules for ETL team.
• This is a very technical hands-on role.
• Work closely with the ETL and data science teams to review the requirements and data integrations.
• Understand the requirements from Business and Data Science. Understand the business and business impact on use cases.
• Write validation scripts to validate the data loaded by ETL team.
• Skills to understand the right functional domain knowledge of the business to be able to gather right requirements for the design.
• Capture meta data| data lineage| reference data management and data quality rules as part of data governance.
• Associate should hand-on experience in Power BI for report analysis.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
• Execute full lifecycle project management for activation and infrastructure projects.
• Define project scope, objectives, deliverables, and timelines with stakeholders.
• Develop and maintain project plans, schedules, trackers, and reports.
• Coordinate with cross‑functional teams for delivery and issue resolution.
• Track project progress, dependencies, risks, and bottlenecks.
• Maintain complete and compliant project documentation.
• Communicate project status, risks, and updates to stakeholders.
• Foster collaborative work culture and effective stakeholder relationships
Mandatory skills:
• Experience in managing projects across any domain.
• Basic understanding of Telecom, Networking, Switching, and Cloud fundamentals.
• Strong communication, leadership, and analytical skills.
• Proficiency in project management tools (MS Project, Excel, PowerPoint, Power BI).
• Ability to manage multiple priorities and deliver within timelines.
Responsibilities
• Execute full lifecycle project management for activation and infrastructure projects.
• Define project scope, objectives, deliverables, and timelines with stakeholders.
• Develop and maintain project plans, schedules, trackers, and reports.
• Coordinate with cross‑functional teams for delivery and issue resolution.
• Track project progress, dependencies, risks, and bottlenecks.
• Maintain complete and compliant project documentation.
• Communicate project status, risks, and updates to stakeholders.
• Foster collaborative work culture and effective stakeholder relationships
Mandatory skills:
• Experience in managing projects across any domain.
• Basic understanding of Telecom, Networking, Switching, and Cloud fundamentals.
• Strong communication, leadership, and analytical skills.
• Proficiency in project management tools (MS Project, Excel, PowerPoint, Power BI).
• Ability to manage multiple priorities and deliver within timelines.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Perform IBM AIX, and Linux - RHEL Server system administration, including installation, operational support for servers and customization
Must have knowledge of the latest IBM architectures (P6/P7) and
Proficiency in all aspects of LPAR (Logical Partition) generation and reconfiguration
Provide support for OS-related issues and assist with RCA (Root Cause Analysis) analysis for AIX OS & RHEL (Operating System)issues and product related issues
Partner with and assist internal technology and business partners to provide RCA, support and solutions on complex problems and configurations
Act as an internal consultant to achieve common goals in such areas as design review, performance tuning, problem trouble shooting, deployment planning, continued maintenance and analysis
Track complex system problems, using all available resources, (vendor support, online documentation)
Creation of LPARs including fully virtualized partitions and partially virtualized partitions
Perform installation, configuration, and upgrades on Advanced Power Virtualization VIO servers including Shared Ethernet Adapter(SEA) and redundant VIO servers
Role qualification
At least 6 years experience in AIX, Linux - RHEL
Knowledge of other Technologies like Wintel, VMWare
Unix Technology and Storage basics technical knowledge is desirable
Experience with AIX & Linux performance tuning and capacity planning
Requires 24x7 on call support on a rotating basis
Experience with AIX/RHEL performance tuning and capacity planning
Experience with high availability architectures and concepts
Address incident and problem tickets on a direct or indirect basis
Participate in project planning and incident review meetings
Mitigate vulnerabilities and Participate in disaster recovery planning and simulation exercises
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ORACLE SQL~PL/SQL
Forgerock Identity Management Role Descriptions: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building|
Essential Skills: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building|
Desirable Skills: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building| Good-to-HaveOracle Ebusiness suite basics
Responsibilities
Forgerock Identity Management Role Descriptions: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building|
Essential Skills: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building|
Desirable Skills: Strong knowledge and experience in Oracle APEX developmentExperience in Oracle PL/SQL (packages| functions| Collections etc..)| REST web services creation and consumption| JSON parsing and building| Good-to-HaveOracle Ebusiness suite basics
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Responsibilities:Manage user access provisioning, role assignments, authorization changes, and deactivation in iScala.Maintain system configuration related to security, user groups, and permission sets.Support incident resolution related to login issues, access failures, and authorization errors.Perform system monitoring, basic troubleshooting, and coordination with technical teams for escalations.Ensure compliance with IT security policies and audit requirements.Assist business teams with system navigation, issue reporting, and basic functional queries.Support periodic user access reviews and documentation updates."Summary: As a Custom Software Engineer, you will engage in the development of custom software solutions that involve designing, coding, and enhancing various components across systems or applications. Your typical day will include collaborating with cross-functional teams, utilizing modern frameworks, and applying agile practices to deliver scalable and high-performing solutions that are tailored to meet specific business needs. You will be involved in problem-solving and innovation, ensuring that the software solutions align with the overall objectives of the organization while maintaining a focus on quality and performance. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to identify and implement best practices in software development.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Scala.- Strong understanding of software development life cycle and agile methodologies.- Experience with modern frameworks and tools for software development.- Ability to write clean, maintainable, and efficient code.- Familiarity with version control systems such as Git. Additional Information: - The candidate should have minimum 3 years of experience in Scala.- This position is based at our Bengaluru office.-
Responsibilities
Key Responsibilities:Manage user access provisioning, role assignments, authorization changes, and deactivation in iScala.Maintain system configuration related to security, user groups, and permission sets.Support incident resolution related to login issues, access failures, and authorization errors.Perform system monitoring, basic troubleshooting, and coordination with technical teams for escalations.Ensure compliance with IT security policies and audit requirements.Assist business teams with system navigation, issue reporting, and basic functional queries.Support periodic user access reviews and documentation updates."Summary: As a Custom Software Engineer, you will engage in the development of custom software solutions that involve designing, coding, and enhancing various components across systems or applications. Your typical day will include collaborating with cross-functional teams, utilizing modern frameworks, and applying agile practices to deliver scalable and high-performing solutions that are tailored to meet specific business needs. You will be involved in problem-solving and innovation, ensuring that the software solutions align with the overall objectives of the organization while maintaining a focus on quality and performance. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to identify and implement best practices in software development.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Scala.- Strong understanding of software development life cycle and agile methodologies.- Experience with modern frameworks and tools for software development.- Ability to write clean, maintainable, and efficient code.- Familiarity with version control systems such as Git. Additional Information: - The candidate should have minimum 3 years of experience in Scala.- This position is based at our Bengaluru office.-
Salary : Rs. 0.0 - Rs. 1,56,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
