As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide ongoing support to clients for system or application issues.- Communicate effectively with clients to understand and resolve their issues.- Troubleshoot technical problems and provide timely solutions.- Document client issues and resolutions for future reference.- Collaborate with the technical team to enhance system performance.- Stay updated on product knowledge and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT support processes and procedures.- Knowledge of ticketing systems and remote support tools.- Ability to prioritize and manage multiple client issues simultaneously. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide ongoing support to clients for system or application issues.- Communicate effectively with clients to understand and resolve their issues.- Troubleshoot technical problems and provide timely solutions.- Document client issues and resolutions for future reference.- Collaborate with the technical team to enhance system performance.- Stay updated on product knowledge and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT support processes and procedures.- Knowledge of ticketing systems and remote support tools.- Ability to prioritize and manage multiple client issues simultaneously. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Cyber Security Senior Analyst - (25000N2K)
Missions
Within Societe Generale Global Solution Center (SGGSC), you will join Global Cybersec Capability Centre (G3C) team based out of Bengaluru, working in Cyber sec team as a infosec specialist to contribute in the information security and risk management practice.
As a Cybersecurity senior analyst, you will be part of the G3C Infosec services within the G3C team (Global Cybersecurity Capability Centre). Based in Bangalore, you will manage infosec operations and responsibilities across regions and collaborate closely with security and IT teams across the organization to coordinate cybersecurity operations, governance activities, manage compliance efforts, and support audit readiness. You will play a vital role in presenting evidence, identifying risks, and implementing security controls in line with organizational and regulatory expectations.
The candidate will be working in a high-pressure environment, it calls for assertiveness and flexibility to ensure deadlines are met based on agreements / defined milestones
The main responsibilities are:
• Collaborate with internal stakeholders including CIO, CTO, and CISO teams, Centers of Expertise, and various tribes to manage security governance activities.
• Engage with HR, Risk, Internal Control, and Audit functions to coordinate cybersecurity reporting, evidence collection, and issue resolution.
• Conduct independent research and assessments to identify weaknesses and recommend remediation strategies in secure environments.
• Drive compliance initiatives and ensure readiness for internal and external audits.
• Support the development, implementation, and tracking of cybersecurity governance programs and documentation.
Profile
Qualifications:
• Bachelor’s degree in Computer Science, Mathematics, or a related field (Master’s degree preferred)
• Minimum 5 years of work experience in IT and Cybersecurity
• Strong knowledge of Information security, risk management, and monitoring frameworks
• Experience conducting independent research and identifying technical security gaps
• Relevant certifications such as CISSP, CISA, ISO 27001 Lead Auditor, CompTIA Security+, etc.
• Intermediate-level proficiency in Microsoft Excel
• Strong English proficiency (spoken, written, and read)
Behavioral Competencies:
• Excellent organizational and cross-functional coordination skills
• Team player with strong initiative and the ability to work independently
• Effective analytical and decision-making abilities
• Proactive communication and stakeholder management skills
• Strong adaptability, openness to feedback, and willingness to continuously learn
• Results-driven with strong planning and execution discipline
• Negotiation skills are an added advantage
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing modern frameworks and agile practices to deliver scalable and high-performing solutions tailored to specific business needs. You will engage in coding, testing, and debugging activities while ensuring that the software meets quality standards and aligns with project timelines. Additionally, you will participate in team meetings to discuss progress, challenges, and innovative ideas for improvement, fostering a collaborative and productive work environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve software development processes to increase efficiency.- Strong problem-solving skills and ability to work in a fast-paced environment Professional & Technical Skills: - Must To Have Skills: Proficiency in PySpark.- Strong hands-on experience with PySpark including optimization, debugging, and monitoring.- Strong understanding of data processing frameworks and distributed computing.- Good knowledge of AWS services: EMR, S3, IAM, and basic understanding of SageMaker.- Experience with modern software development methodologies, particularly Agile.- Experience developing and managing Airflow workflows (DAGs).- Working knowledge of SQL for data analysis and validation.- Familiarity with cloud platforms and services for deploying applications.- Ability to troubleshoot and optimize performance issues in software applications. Additional Information: - The candidate should have minimum 5 years of experience in PySpark.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing modern frameworks and agile practices to deliver scalable and high-performing solutions tailored to specific business needs. You will engage in coding, testing, and debugging activities while ensuring that the software meets quality standards and aligns with project timelines. Additionally, you will participate in team meetings to discuss progress, challenges, and innovative ideas for improvement, fostering a collaborative and productive work environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve software development processes to increase efficiency.- Strong problem-solving skills and ability to work in a fast-paced environment Professional & Technical Skills: - Must To Have Skills: Proficiency in PySpark.- Strong hands-on experience with PySpark including optimization, debugging, and monitoring.- Strong understanding of data processing frameworks and distributed computing.- Good knowledge of AWS services: EMR, S3, IAM, and basic understanding of SageMaker.- Experience with modern software development methodologies, particularly Agile.- Experience developing and managing Airflow workflows (DAGs).- Working knowledge of SQL for data analysis and validation.- Familiarity with cloud platforms and services for deploying applications.- Ability to troubleshoot and optimize performance issues in software applications. Additional Information: - The candidate should have minimum 5 years of experience in PySpark.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 12,00,000.0 - Rs. 15,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The main responsibilities in the role are:
- Skills in Tanium console management is must. The overall knowledge of Tanium is necessary to be able to conduct investigations, provide service and support.
- Review of WAF (CloudProtector / Azure WAF) configuration against recommended practice, report issues/gaps and follow-up on findings remediation.
- Excellent in Operational execution and SOP tracking capability for L1 support.
- Cloud protector -> Creating namespaces, creating user accounts, etc.
- Review local firewall configuration (Symantec Endpoint Protection) for Ayvens entities and ensure compliance to rules set and best practices.
- DLP -> Analysis of declassification reports as per the DLP incidents reported.
à Good to have: Scripting development skills (Python only or Linux Shell & VBS) information retrieval/command execution script, development of “Sensor” Tanium.
Behavioral Skills on the job:
• Strong organization, analytical, presentation and reporting as well as determination skills
• Capacity to challenge local stakeholder’s arguments and action plan.
• Excellent organizational and cross-functional coordination skills
• Team player with strong initiative and the ability to work independently
• Effective analytical and decision-making abilities
• Proactive communication and stakeholder management skills
• Strong adaptability, openness to feedback, and willingness to continuously learn
• Results-driven with strong planning and execution discipline
• Negotiation skills are an added advantage
Responsibilities
The main responsibilities in the role are:
- Skills in Tanium console management is must. The overall knowledge of Tanium is necessary to be able to conduct investigations, provide service and support.
- Review of WAF (CloudProtector / Azure WAF) configuration against recommended practice, report issues/gaps and follow-up on findings remediation.
- Excellent in Operational execution and SOP tracking capability for L1 support.
- Cloud protector -> Creating namespaces, creating user accounts, etc.
- Review local firewall configuration (Symantec Endpoint Protection) for Ayvens entities and ensure compliance to rules set and best practices.
- DLP -> Analysis of declassification reports as per the DLP incidents reported.
à Good to have: Scripting development skills (Python only or Linux Shell & VBS) information retrieval/command execution script, development of “Sensor” Tanium.
Behavioral Skills on the job:
• Strong organization, analytical, presentation and reporting as well as determination skills
• Capacity to challenge local stakeholder’s arguments and action plan.
• Excellent organizational and cross-functional coordination skills
• Team player with strong initiative and the ability to work independently
• Effective analytical and decision-making abilities
• Proactive communication and stakeholder management skills
• Strong adaptability, openness to feedback, and willingness to continuously learn
• Results-driven with strong planning and execution discipline
• Negotiation skills are an added advantage
Salary : Rs. 15,00,000.0 - Rs. 17,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Spring Boot~Core Java
Forgerock Identity Management Role Descriptions: Design and build microservicesCode reviewObservability Performance Tuning
Essential Skills: Must-Have(Ideally should not be more than 5-9)Strong experience in Java and Spring BootHands-on expertise in building orchestration servicesPractical implementation of OAuth-based authentication and authorizationProven experience in developing bothSynchronous APIs (REST)Asynchronous integrations (Solace| Kafka| JMS or similar)Solid understanding of Observability (e.g.| logs| metrics| traces tools like ELK| Grafana| Prometheus| OpenTelemetry)Good working knowledge of SQL including schema design| data modelling| and query optimizationStrong unit testing skills (e.g.| JUnit| Mockito)Familiarity with microservices best practices| CICD| testing| and performance tuning.Design and build microservicesCode reviewObservability Performance Tuning
Responsibilities
Forgerock Identity Management Role Descriptions: Design and build microservicesCode reviewObservability Performance Tuning
Essential Skills: Must-Have(Ideally should not be more than 5-9)Strong experience in Java and Spring BootHands-on expertise in building orchestration servicesPractical implementation of OAuth-based authentication and authorizationProven experience in developing bothSynchronous APIs (REST)Asynchronous integrations (Solace| Kafka| JMS or similar)Solid understanding of Observability (e.g.| logs| metrics| traces tools like ELK| Grafana| Prometheus| OpenTelemetry)Good working knowledge of SQL including schema design| data modelling| and query optimizationStrong unit testing skills (e.g.| JUnit| Mockito)Familiarity with microservices best practices| CICD| testing| and performance tuning.Design and build microservicesCode reviewObservability Performance Tuning
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Develop and implement comprehensive testing strategies to ensure product quality.
- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Selenium.
- Good To Have Skills: Experience with API Testing, Automated Testing,REST Assured.
- Strong understanding of test automation frameworks and methodologies.
- Experience in developing and executing test cases and test scripts.
- Familiarity with version control systems such as Git.
- RTO 5 days mandate
Shift timing will be 11Am to 8.30 PM
Additional Information:
- The candidate should have minimum 5 years of experience in Selenium.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Responsibilities
As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Develop and implement comprehensive testing strategies to ensure product quality.
- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Selenium.
- Good To Have Skills: Experience with API Testing, Automated Testing,REST Assured.
- Strong understanding of test automation frameworks and methodologies.
- Experience in developing and executing test cases and test scripts.
- Familiarity with version control systems such as Git.
- RTO 5 days mandate
Shift timing will be 11Am to 8.30 PM
Additional Information:
- The candidate should have minimum 5 years of experience in Selenium.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
