As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring the quality of service through exceptional communication skills, accurately defining client issues, and designing resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in Service Desk Voice Support is recommended.
Facilitate effective communication between clients and technical teams to ensure seamless service delivery.
Analyze and troubleshoot application issues to provide timely resolutions and enhance user experience.
Document and maintain records of client interactions and technical issues for future reference.
Proactively identify areas for improvement in service delivery and suggest innovative solutions.
Engage in continuous learning to stay updated on product knowledge and industry best practices."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
please help us with IAM 1 M level profiles for the below JD?
Below is the SO for M level.
• Minimum of 8 to 12 years IAM product suite implementation experience.
• Certified Okta professional (preferred). Should have 4 years hands on OKTA experience.
• OKTA Auth0 experience(preferred)
• Ansible, Terraform Automation(preferred)
• Experience with Okta Access Gateway and Okta IWA design installation configuration and operation Experience with On Premise Application Lifecycle Management and provisioning.
• Experience with Cloud Lifecycle Management including SCIM and API integration Strong skills in designing and configuring Service Provider interfaces SAML v2 MFA and OAuth2 implementations.
• Expert product and service support by highly technical resources to provide problem resolution and platform support feature creation and implementation including updates to design code and specification.
• Multifactor Authentication (MFA) password resets - AD Synchronization health - Onboarding of new applications and services - Application Onboarding
• IBM Security Access Manager experience(preferred)
Responsibilities
please help us with IAM 1 M level profiles for the below JD?
Below is the SO for M level.
• Minimum of 8 to 12 years IAM product suite implementation experience.
• Certified Okta professional (preferred). Should have 4 years hands on OKTA experience.
• OKTA Auth0 experience(preferred)
• Ansible, Terraform Automation(preferred)
• Experience with Okta Access Gateway and Okta IWA design installation configuration and operation Experience with On Premise Application Lifecycle Management and provisioning.
• Experience with Cloud Lifecycle Management including SCIM and API integration Strong skills in designing and configuring Service Provider interfaces SAML v2 MFA and OAuth2 implementations.
• Expert product and service support by highly technical resources to provide problem resolution and platform support feature creation and implementation including updates to design code and specification.
• Multifactor Authentication (MFA) password resets - AD Synchronization health - Onboarding of new applications and services - Application Onboarding
• IBM Security Access Manager experience(preferred)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Req ID - 10701719
Job Title: Senior Azure Data Engineer
Work Location: ~BANGALORE~
Skill Required: Azure Data Factory / Synapse Pipelines, Azure Data Lake Storage, Azure Databricks
Experience Range: 8-12+ years
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions using modern frameworks and agile methodologies. You will also participate in discussions to address challenges and contribute to the overall success of the projects.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Conduct code reviews and provide constructive feedback to peers to ensure code quality and adherence to best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow App Engine.
- Experience with agile development methodologies.
- Strong understanding of software development life cycle.
- Familiarity with integration techniques and APIs.
- Ability to troubleshoot and resolve software issues efficiently.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow App Engine.
- This position is based at our Hyderabad office.
- A 15 years full time education is required."
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions using modern frameworks and agile methodologies. You will also participate in discussions to address challenges and contribute to the overall success of the projects.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Conduct code reviews and provide constructive feedback to peers to ensure code quality and adherence to best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow App Engine.
- Experience with agile development methodologies.
- Strong understanding of software development life cycle.
- Familiarity with integration techniques and APIs.
- Ability to troubleshoot and resolve software issues efficiently.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow App Engine.
- This position is based at our Hyderabad office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 1,10,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Note: Profiles will be considered only if the manual tracker has been shared via email. Please ensure the tracker is sent via email and the profiles are submitted through Simplify.
JD- Role of Learning Operations specialist with key responsibilities around LMS administration and management
• Playing an important role in helping manage the L&D operations
• Supporting L&D interventions with smooth and seamless logistical and operations support
• Providing support to the team in managing and coordinating the L&D programme
• To ensure accurate, timely, and high-quality reporting across HC metrics.
• To create & deliver analysis of Learning & Development to identify actionable insights.
• To gather data from various sources, and analyzing large data sets to create consumable reports/presentations.
Responsibility Framework Learning & Development
• Co-ordinate with business and HC team to execute L&D frameworks.
• Support assessment of technical and professional development needs of business units
• Support in executing Role-based curricula – technical and behavioral Learning infrastructure management
• IT Infrastructure management inside the classroom
• Seating arrangements
Responsibilities
Note: Profiles will be considered only if the manual tracker has been shared via email. Please ensure the tracker is sent via email and the profiles are submitted through Simplify.
JD- Role of Learning Operations specialist with key responsibilities around LMS administration and management
• Playing an important role in helping manage the L&D operations
• Supporting L&D interventions with smooth and seamless logistical and operations support
• Providing support to the team in managing and coordinating the L&D programme
• To ensure accurate, timely, and high-quality reporting across HC metrics.
• To create & deliver analysis of Learning & Development to identify actionable insights.
• To gather data from various sources, and analyzing large data sets to create consumable reports/presentations.
Responsibility Framework Learning & Development
• Co-ordinate with business and HC team to execute L&D frameworks.
• Support assessment of technical and professional development needs of business units
• Support in executing Role-based curricula – technical and behavioral Learning infrastructure management
• IT Infrastructure management inside the classroom
• Seating arrangements
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
