Minimum of 3+ years of test automation experience with Worksoft Certify Strong experience in automating test cases for web-based and SAP applications with Worksoft Certify
Responsibilities
Minimum of 3+ years of test automation experience with Worksoft Certify Strong experience in automating test cases for web-based and SAP applications with Worksoft Certify
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include driving investigations and restoration efforts, building knowledge within the team, and participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Candidates should demonstrate attention to detail, effective communication skills, and a collaborative spirit.
Responsibilities
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include driving investigations and restoration efforts, building knowledge within the team, and participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Candidates should demonstrate attention to detail, effective communication skills, and a collaborative spirit.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Design develop and implement SAP Business Workflows for business process automation.
Configure workflow components such as Tasks Single step Multi step.
Workflow templates.
Business events.
Rule based approvals.
Develop workflows using Workflow Builder SWDD.
Business Object Repository SWO1.
Create custom Methods function modules classes for workflows.
Implement Event triggers linkage and workflow logs.
Extend standard workflows using BADIs User Exits.
Develop and enhance RICEFW objects Reports Interfaces Conversions Enhancements Forms Workflows.
Work on ABAP on HANA CDS Views AMDP Open SQL optimization.
Develop integrations using IDocs BAPIs RFCs APIs.
Provide L2 L3 support for workflow related incidents and issues.
Analyze workflow logs and debug issues in production.
Optimize workflow performance and resolve bottlenecks.
Handle incident and change requests within SLA timelines.
Responsibilities
Design develop and implement SAP Business Workflows for business process automation.
Configure workflow components such as Tasks Single step Multi step.
Workflow templates.
Business events.
Rule based approvals.
Develop workflows using Workflow Builder SWDD.
Business Object Repository SWO1.
Create custom Methods function modules classes for workflows.
Implement Event triggers linkage and workflow logs.
Extend standard workflows using BADIs User Exits.
Develop and enhance RICEFW objects Reports Interfaces Conversions Enhancements Forms Workflows.
Work on ABAP on HANA CDS Views AMDP Open SQL optimization.
Develop integrations using IDocs BAPIs RFCs APIs.
Provide L2 L3 support for workflow related incidents and issues.
Analyze workflow logs and debug issues in production.
Optimize workflow performance and resolve bottlenecks.
Handle incident and change requests within SLA timelines.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Monitor production Ab Initio ETL jobs and processes (graphs, plans, etc.) for failures, performance degradation, and data discrepancies.
Diagnose and resolve complex production issues related to data quality, source system changes, infrastructure, Ab Initio components, and external dependencies
Perform root cause analysis (RCA) to identify underlying problems and prevent recurrence.
Tune Ab Initio graphs and components to optimize execution time, resource utilization, and overall efficiency.
Analyze and interpret logs, error messages, and system metrics to identify performance issues.
Implement performance enhancements and best practices
Perform data reconciliation and validation checks to identify and correct data inconsistencies.
Apply patches, upgrades, and configuration changes to Ab Initio environments.
Develop and implement minor enhancements or bug fixes to existing Ab Initio code as required.
Maintain and update technical documentation, run books, and support procedures
Qualifications:
7+ Experience with Ab Initio
Responsibilities
Monitor production Ab Initio ETL jobs and processes (graphs, plans, etc.) for failures, performance degradation, and data discrepancies.
Diagnose and resolve complex production issues related to data quality, source system changes, infrastructure, Ab Initio components, and external dependencies
Perform root cause analysis (RCA) to identify underlying problems and prevent recurrence.
Tune Ab Initio graphs and components to optimize execution time, resource utilization, and overall efficiency.
Analyze and interpret logs, error messages, and system metrics to identify performance issues.
Implement performance enhancements and best practices
Perform data reconciliation and validation checks to identify and correct data inconsistencies.
Apply patches, upgrades, and configuration changes to Ab Initio environments.
Develop and implement minor enhancements or bug fixes to existing Ab Initio code as required.
Maintain and update technical documentation, run books, and support procedures
Qualifications:
7+ Experience with Ab Initio
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 2 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role is based in Bengaluru and emphasizes innovation and continuous improvement in software development processes.
Responsibilities
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 2 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role is based in Bengaluru and emphasizes innovation and continuous improvement in software development processes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Implement, configure, and maintain SCOM infrastructure
Design and deploy Management Packs for monitoring applications
Monitor system performance and ensure uptime across servers and applications
Configure alerts, thresholds, and notifications for proactive issue detection
Perform root cause analysis and troubleshooting for monitoring alerts Integrate SCOM with other tools such as ServiceNow, SCCM, or Azure Monitor
Generate reports and dashboards for stakeholders
Automate monitoring tasks using PowerShell scripting
Support patching, upgrades, and performance tuning of SCOM environment
Collaborate with infrastructure and application teams
Strong experience in SCOM administration
Good knowledge of Windows Server environments
Experience in creating and tuning Management Packs
Proficiency in PowerShell scripting
Knowledge of SQL Server (for SCOM DB management)
Experience with monitoring tools and ITSM integrations (ServiceNow preferred)
Understanding of alerts, events, and performance tuning
Responsibilities
Implement, configure, and maintain SCOM infrastructure
Design and deploy Management Packs for monitoring applications
Monitor system performance and ensure uptime across servers and applications
Configure alerts, thresholds, and notifications for proactive issue detection
Perform root cause analysis and troubleshooting for monitoring alerts Integrate SCOM with other tools such as ServiceNow, SCCM, or Azure Monitor
Generate reports and dashboards for stakeholders
Automate monitoring tasks using PowerShell scripting
Support patching, upgrades, and performance tuning of SCOM environment
Collaborate with infrastructure and application teams
Strong experience in SCOM administration
Good knowledge of Windows Server environments
Experience in creating and tuning Management Packs
Proficiency in PowerShell scripting
Knowledge of SQL Server (for SCOM DB management)
Experience with monitoring tools and ITSM integrations (ServiceNow preferred)
Understanding of alerts, events, and performance tuning
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Splunk ITSI developer
Administration and management of large-scale Splunk deployments (Enterprise & Cloud).
Lead data onboarding from diverse sources including syslog, REST APIs, cloud services, and containers.
Design and implement ITSI services, KPIs, and service health dashboards.
Develop advanced SPL queries, dashboards, alerts, and correlation searches.
Integrate Splunk with cloud platforms (AWS, Azure, GCP) and third-party tools (e.g., Datadog, ServiceNow).
Collaborate with DevOps, SRE, and Security teams to enable observability and SIEM use cases.
Conduct performance tuning, capacity planning, and health checks of Splunk infrastructure.
Ensure CIM compliance and data model alignment for security and IT operations.
Mentor junior engineers and contribute to Splunk best practices and governance.
Good in communication and in Client Interaction
Have good knowledge on Cloud technologies and scripting languages
Hands-on experience with Splunk Enterprise and Splunk Cloud.
Proficiency in SPL, Python, Shell scripting, and Splunk SDKs.
Experience with cloud-native observability and security integrations.
Familiarity with DevOps tools (Git, Jenkins, Terraform, Ansible).
Excellent problem-solving, communication, and stakeholder management skills.
Preferred Certifications:
Splunk Enterprise Certified Architect
Splunk Cloud Certified Admin
Responsibilities
Splunk ITSI developer
Administration and management of large-scale Splunk deployments (Enterprise & Cloud).
Lead data onboarding from diverse sources including syslog, REST APIs, cloud services, and containers.
Design and implement ITSI services, KPIs, and service health dashboards.
Develop advanced SPL queries, dashboards, alerts, and correlation searches.
Integrate Splunk with cloud platforms (AWS, Azure, GCP) and third-party tools (e.g., Datadog, ServiceNow).
Collaborate with DevOps, SRE, and Security teams to enable observability and SIEM use cases.
Conduct performance tuning, capacity planning, and health checks of Splunk infrastructure.
Ensure CIM compliance and data model alignment for security and IT operations.
Mentor junior engineers and contribute to Splunk best practices and governance.
Good in communication and in Client Interaction
Have good knowledge on Cloud technologies and scripting languages
Hands-on experience with Splunk Enterprise and Splunk Cloud.
Proficiency in SPL, Python, Shell scripting, and Splunk SDKs.
Experience with cloud-native observability and security integrations.
Familiarity with DevOps tools (Git, Jenkins, Terraform, Ansible).
Excellent problem-solving, communication, and stakeholder management skills.
Preferred Certifications:
Splunk Enterprise Certified Architect
Splunk Cloud Certified Admin
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Asset Management – CMDB Developer
Experience: 8+ Years
Location: [Offshore location / / Hybrid /]
Employment Type: Subcon
[hr align="center" size="2" width="100%"]
Job Summary
We are seeking an experienced CMDB Developer with strong expertise in IT Asset Management (ITAM) and Configuration Management Database (CMDB) to design, implement, and maintain robust asset and configuration management solutions. The ideal candidate will have hands-on experience in platforms like ServiceNow (or equivalent), a deep understanding of CSDM (Common Service Data Model), and the ability to drive CMDB maturity and data quality initiatives.
[hr align="center" size="2" width="100%"]
Key Responsibilities
Design, develop, and maintain CMDB and IT Asset Management solutions on ServiceNow or equivalent tools
Implement and manage CI (Configuration Item) lifecycle processes and ensure accurate mapping of relationships
Develop and enhance Discovery, Service Mapping, and Integration workflows
Ensure data integrity, normalization, reconciliation, and governance within CMDB
Work with stakeholders to define data models, CI classes, and attributes
Integrate CMDB with external systems (Monitoring tools, SCCM, cloud platforms, etc.)
Build automations, scripts, and workflows using JavaScript, APIs, and platform tools
Support audit, compliance, and reporting requirements related to asset and configuration data
Conduct CMDB health checks and implement improvement strategies
Collaborate with ITSM teams to align CMDB with Incident, Change, Problem, and Release Management processes
Maintain documentation for processes, configurations, and integrations
[hr align="center" size="2" width="100%"]
Required Skills & Qualifications
8+ years of IT experience with strong exposure to CMDB & IT Asset Management
5+ years of hands-on experience with ServiceNow CMDB/ITAM modules
Strong knowledge of:
CMDB Data Model & CSDM framework
Discovery & Service Mapping
Asset Lifecycle Management
Experience in data governance, reconciliation rules, and normalization
Proficiency in JavaScript, REST/SOAP APIs, and scripting within ServiceNow
Experience integrating with tools such as:
SCCM / Intune
Cloud platforms (Azure, AWS, GCP)
Monitoring tools
[hr align="center" size="2" width="100%"]
Preferred Qualifications
ServiceNow certifications such as:
Certified Application Developer (CAD)
Certified Implementation Specialist – CMDB / ITAM
Experience with CSDM implementation and governance
Exposure to ITIL framework (ITIL v3/v4 certified preferred)
Knowledge of cloud asset management and discovery tools
Experience working in Agile/Scrum environments
[hr align="center" size="2" width="100%"]
Key Competencies
Strong analytical and problem-solving skills
Attention to data quality and governance
Excellent communication and stakeholder management skills
Ability to work independently and in cross-functional teams
Continuous improvement mindset
Responsibilities
Job Title: Asset Management – CMDB Developer
Experience: 8+ Years
Location: [Offshore location / / Hybrid /]
Employment Type: Subcon
[hr align="center" size="2" width="100%"]
Job Summary
We are seeking an experienced CMDB Developer with strong expertise in IT Asset Management (ITAM) and Configuration Management Database (CMDB) to design, implement, and maintain robust asset and configuration management solutions. The ideal candidate will have hands-on experience in platforms like ServiceNow (or equivalent), a deep understanding of CSDM (Common Service Data Model), and the ability to drive CMDB maturity and data quality initiatives.
[hr align="center" size="2" width="100%"]
Key Responsibilities
Design, develop, and maintain CMDB and IT Asset Management solutions on ServiceNow or equivalent tools
Implement and manage CI (Configuration Item) lifecycle processes and ensure accurate mapping of relationships
Develop and enhance Discovery, Service Mapping, and Integration workflows
Ensure data integrity, normalization, reconciliation, and governance within CMDB
Work with stakeholders to define data models, CI classes, and attributes
Integrate CMDB with external systems (Monitoring tools, SCCM, cloud platforms, etc.)
Build automations, scripts, and workflows using JavaScript, APIs, and platform tools
Support audit, compliance, and reporting requirements related to asset and configuration data
Conduct CMDB health checks and implement improvement strategies
Collaborate with ITSM teams to align CMDB with Incident, Change, Problem, and Release Management processes
Maintain documentation for processes, configurations, and integrations
[hr align="center" size="2" width="100%"]
Required Skills & Qualifications
8+ years of IT experience with strong exposure to CMDB & IT Asset Management
5+ years of hands-on experience with ServiceNow CMDB/ITAM modules
Strong knowledge of:
CMDB Data Model & CSDM framework
Discovery & Service Mapping
Asset Lifecycle Management
Experience in data governance, reconciliation rules, and normalization
Proficiency in JavaScript, REST/SOAP APIs, and scripting within ServiceNow
Experience integrating with tools such as:
SCCM / Intune
Cloud platforms (Azure, AWS, GCP)
Monitoring tools
[hr align="center" size="2" width="100%"]
Preferred Qualifications
ServiceNow certifications such as:
Certified Application Developer (CAD)
Certified Implementation Specialist – CMDB / ITAM
Experience with CSDM implementation and governance
Exposure to ITIL framework (ITIL v3/v4 certified preferred)
Knowledge of cloud asset management and discovery tools
Experience working in Agile/Scrum environments
[hr align="center" size="2" width="100%"]
Key Competencies
Strong analytical and problem-solving skills
Attention to data quality and governance
Excellent communication and stakeholder management skills
Ability to work independently and in cross-functional teams
Continuous improvement mindset
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
