The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 2 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role is based in Bengaluru and emphasizes innovation and continuous improvement in software development processes.
Responsibilities
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 2 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role is based in Bengaluru and emphasizes innovation and continuous improvement in software development processes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Implement, configure, and maintain SCOM infrastructure
Design and deploy Management Packs for monitoring applications
Monitor system performance and ensure uptime across servers and applications
Configure alerts, thresholds, and notifications for proactive issue detection
Perform root cause analysis and troubleshooting for monitoring alerts Integrate SCOM with other tools such as ServiceNow, SCCM, or Azure Monitor
Generate reports and dashboards for stakeholders
Automate monitoring tasks using PowerShell scripting
Support patching, upgrades, and performance tuning of SCOM environment
Collaborate with infrastructure and application teams
Strong experience in SCOM administration
Good knowledge of Windows Server environments
Experience in creating and tuning Management Packs
Proficiency in PowerShell scripting
Knowledge of SQL Server (for SCOM DB management)
Experience with monitoring tools and ITSM integrations (ServiceNow preferred)
Understanding of alerts, events, and performance tuning
Responsibilities
Implement, configure, and maintain SCOM infrastructure
Design and deploy Management Packs for monitoring applications
Monitor system performance and ensure uptime across servers and applications
Configure alerts, thresholds, and notifications for proactive issue detection
Perform root cause analysis and troubleshooting for monitoring alerts Integrate SCOM with other tools such as ServiceNow, SCCM, or Azure Monitor
Generate reports and dashboards for stakeholders
Automate monitoring tasks using PowerShell scripting
Support patching, upgrades, and performance tuning of SCOM environment
Collaborate with infrastructure and application teams
Strong experience in SCOM administration
Good knowledge of Windows Server environments
Experience in creating and tuning Management Packs
Proficiency in PowerShell scripting
Knowledge of SQL Server (for SCOM DB management)
Experience with monitoring tools and ITSM integrations (ServiceNow preferred)
Understanding of alerts, events, and performance tuning
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Splunk ITSI developer
Administration and management of large-scale Splunk deployments (Enterprise & Cloud).
Lead data onboarding from diverse sources including syslog, REST APIs, cloud services, and containers.
Design and implement ITSI services, KPIs, and service health dashboards.
Develop advanced SPL queries, dashboards, alerts, and correlation searches.
Integrate Splunk with cloud platforms (AWS, Azure, GCP) and third-party tools (e.g., Datadog, ServiceNow).
Collaborate with DevOps, SRE, and Security teams to enable observability and SIEM use cases.
Conduct performance tuning, capacity planning, and health checks of Splunk infrastructure.
Ensure CIM compliance and data model alignment for security and IT operations.
Mentor junior engineers and contribute to Splunk best practices and governance.
Good in communication and in Client Interaction
Have good knowledge on Cloud technologies and scripting languages
Hands-on experience with Splunk Enterprise and Splunk Cloud.
Proficiency in SPL, Python, Shell scripting, and Splunk SDKs.
Experience with cloud-native observability and security integrations.
Familiarity with DevOps tools (Git, Jenkins, Terraform, Ansible).
Excellent problem-solving, communication, and stakeholder management skills.
Preferred Certifications:
Splunk Enterprise Certified Architect
Splunk Cloud Certified Admin
Responsibilities
Splunk ITSI developer
Administration and management of large-scale Splunk deployments (Enterprise & Cloud).
Lead data onboarding from diverse sources including syslog, REST APIs, cloud services, and containers.
Design and implement ITSI services, KPIs, and service health dashboards.
Develop advanced SPL queries, dashboards, alerts, and correlation searches.
Integrate Splunk with cloud platforms (AWS, Azure, GCP) and third-party tools (e.g., Datadog, ServiceNow).
Collaborate with DevOps, SRE, and Security teams to enable observability and SIEM use cases.
Conduct performance tuning, capacity planning, and health checks of Splunk infrastructure.
Ensure CIM compliance and data model alignment for security and IT operations.
Mentor junior engineers and contribute to Splunk best practices and governance.
Good in communication and in Client Interaction
Have good knowledge on Cloud technologies and scripting languages
Hands-on experience with Splunk Enterprise and Splunk Cloud.
Proficiency in SPL, Python, Shell scripting, and Splunk SDKs.
Experience with cloud-native observability and security integrations.
Familiarity with DevOps tools (Git, Jenkins, Terraform, Ansible).
Excellent problem-solving, communication, and stakeholder management skills.
Preferred Certifications:
Splunk Enterprise Certified Architect
Splunk Cloud Certified Admin
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Asset Management – CMDB Developer
Experience: 8+ Years
Location: [Offshore location / / Hybrid /]
Employment Type: Subcon
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Job Summary
We are seeking an experienced CMDB Developer with strong expertise in IT Asset Management (ITAM) and Configuration Management Database (CMDB) to design, implement, and maintain robust asset and configuration management solutions. The ideal candidate will have hands-on experience in platforms like ServiceNow (or equivalent), a deep understanding of CSDM (Common Service Data Model), and the ability to drive CMDB maturity and data quality initiatives.
[hr align="center" size="2" width="100%"]
Key Responsibilities
Design, develop, and maintain CMDB and IT Asset Management solutions on ServiceNow or equivalent tools
Implement and manage CI (Configuration Item) lifecycle processes and ensure accurate mapping of relationships
Develop and enhance Discovery, Service Mapping, and Integration workflows
Ensure data integrity, normalization, reconciliation, and governance within CMDB
Work with stakeholders to define data models, CI classes, and attributes
Integrate CMDB with external systems (Monitoring tools, SCCM, cloud platforms, etc.)
Build automations, scripts, and workflows using JavaScript, APIs, and platform tools
Support audit, compliance, and reporting requirements related to asset and configuration data
Conduct CMDB health checks and implement improvement strategies
Collaborate with ITSM teams to align CMDB with Incident, Change, Problem, and Release Management processes
Maintain documentation for processes, configurations, and integrations
[hr align="center" size="2" width="100%"]
Required Skills & Qualifications
8+ years of IT experience with strong exposure to CMDB & IT Asset Management
5+ years of hands-on experience with ServiceNow CMDB/ITAM modules
Strong knowledge of:
CMDB Data Model & CSDM framework
Discovery & Service Mapping
Asset Lifecycle Management
Experience in data governance, reconciliation rules, and normalization
Proficiency in JavaScript, REST/SOAP APIs, and scripting within ServiceNow
Experience integrating with tools such as:
SCCM / Intune
Cloud platforms (Azure, AWS, GCP)
Monitoring tools
[hr align="center" size="2" width="100%"]
Preferred Qualifications
ServiceNow certifications such as:
Certified Application Developer (CAD)
Certified Implementation Specialist – CMDB / ITAM
Experience with CSDM implementation and governance
Exposure to ITIL framework (ITIL v3/v4 certified preferred)
Knowledge of cloud asset management and discovery tools
Experience working in Agile/Scrum environments
[hr align="center" size="2" width="100%"]
Key Competencies
Strong analytical and problem-solving skills
Attention to data quality and governance
Excellent communication and stakeholder management skills
Ability to work independently and in cross-functional teams
Continuous improvement mindset
Responsibilities
Job Title: Asset Management – CMDB Developer
Experience: 8+ Years
Location: [Offshore location / / Hybrid /]
Employment Type: Subcon
[hr align="center" size="2" width="100%"]
Job Summary
We are seeking an experienced CMDB Developer with strong expertise in IT Asset Management (ITAM) and Configuration Management Database (CMDB) to design, implement, and maintain robust asset and configuration management solutions. The ideal candidate will have hands-on experience in platforms like ServiceNow (or equivalent), a deep understanding of CSDM (Common Service Data Model), and the ability to drive CMDB maturity and data quality initiatives.
[hr align="center" size="2" width="100%"]
Key Responsibilities
Design, develop, and maintain CMDB and IT Asset Management solutions on ServiceNow or equivalent tools
Implement and manage CI (Configuration Item) lifecycle processes and ensure accurate mapping of relationships
Develop and enhance Discovery, Service Mapping, and Integration workflows
Ensure data integrity, normalization, reconciliation, and governance within CMDB
Work with stakeholders to define data models, CI classes, and attributes
Integrate CMDB with external systems (Monitoring tools, SCCM, cloud platforms, etc.)
Build automations, scripts, and workflows using JavaScript, APIs, and platform tools
Support audit, compliance, and reporting requirements related to asset and configuration data
Conduct CMDB health checks and implement improvement strategies
Collaborate with ITSM teams to align CMDB with Incident, Change, Problem, and Release Management processes
Maintain documentation for processes, configurations, and integrations
[hr align="center" size="2" width="100%"]
Required Skills & Qualifications
8+ years of IT experience with strong exposure to CMDB & IT Asset Management
5+ years of hands-on experience with ServiceNow CMDB/ITAM modules
Strong knowledge of:
CMDB Data Model & CSDM framework
Discovery & Service Mapping
Asset Lifecycle Management
Experience in data governance, reconciliation rules, and normalization
Proficiency in JavaScript, REST/SOAP APIs, and scripting within ServiceNow
Experience integrating with tools such as:
SCCM / Intune
Cloud platforms (Azure, AWS, GCP)
Monitoring tools
[hr align="center" size="2" width="100%"]
Preferred Qualifications
ServiceNow certifications such as:
Certified Application Developer (CAD)
Certified Implementation Specialist – CMDB / ITAM
Experience with CSDM implementation and governance
Exposure to ITIL framework (ITIL v3/v4 certified preferred)
Knowledge of cloud asset management and discovery tools
Experience working in Agile/Scrum environments
[hr align="center" size="2" width="100%"]
Key Competencies
Strong analytical and problem-solving skills
Attention to data quality and governance
Excellent communication and stakeholder management skills
Ability to work independently and in cross-functional teams
Continuous improvement mindset
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ServiceNow Developer
We are seeking a motivated ServiceNow Developer to support development of client requirements, and maintenance of the ServiceNow platform. The role involves working closely with stakeholders to implement solutions using AGILE methodology.
Develop and configure ServiceNow applications and modules.
Support platform enhancements, including workflows, forms, and integrations.
Collaborate with business and technical teams to gather and translate requirements.
Troubleshoot and resolve platform issues in a timely manner.
Support platform upgrades and ensure adherence to best practices
Experience working with the ServiceNow platform (e.g., ITSM, IRM...).
Understanding of IT service management processes.
Strong problem-solving and communication skills.
Ability to work collaboratively in a team environment.
Responsibilities
ServiceNow Developer
We are seeking a motivated ServiceNow Developer to support development of client requirements, and maintenance of the ServiceNow platform. The role involves working closely with stakeholders to implement solutions using AGILE methodology.
Develop and configure ServiceNow applications and modules.
Support platform enhancements, including workflows, forms, and integrations.
Collaborate with business and technical teams to gather and translate requirements.
Troubleshoot and resolve platform issues in a timely manner.
Support platform upgrades and ensure adherence to best practices
Experience working with the ServiceNow platform (e.g., ITSM, IRM...).
Understanding of IT service management processes.
Strong problem-solving and communication skills.
Ability to work collaboratively in a team environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Design and implement Kubernetes-based platforms.
Candidate needs to have Rancher specific knowledge.
Manage and configure Kubernetes clusters with strong expertise in cluster lifecycle management (Kubernetes certified)
Automate infrastructure provisioning using Infrastructure as Code (IaC) tools
Integrate Kubernetes platforms with cloud providers (AWS/Azure)
Implement DevOps practicesincluding CI/CD pipeline integration
Enforce security best practicesacross Kubernetes environments
Monitor cluster health using tools like Prometheus and Grafana
Implement and manage logging solutions (ELK Stack)
Perform basic troubleshooting for cluster, networking, and application issues
Familiar with logging frameworks (ELK Stack)
Ensure platform stability, performance, and reliability
Responsibilities
Design and implement Kubernetes-based platforms.
Candidate needs to have Rancher specific knowledge.
Manage and configure Kubernetes clusters with strong expertise in cluster lifecycle management (Kubernetes certified)
Automate infrastructure provisioning using Infrastructure as Code (IaC) tools
Integrate Kubernetes platforms with cloud providers (AWS/Azure)
Implement DevOps practicesincluding CI/CD pipeline integration
Enforce security best practicesacross Kubernetes environments
Monitor cluster health using tools like Prometheus and Grafana
Implement and manage logging solutions (ELK Stack)
Perform basic troubleshooting for cluster, networking, and application issues
Familiar with logging frameworks (ELK Stack)
Ensure platform stability, performance, and reliability
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Total years of experience: 7+ • Relevant experience: 5+yrs Requirements: • Hands on experience in ITOM Visibility • Knowledge of ITOM design & implementation • Able to recommend or change changes in existing codes using business rules / client script/ UI policies/ schedule jobs • Knowledge on ServiceNow upgrades and its maintenance of the instance • Scripting skills: JavaScript & good to have or understanding of PowerShell & bash • Knowledge on working with mid servers (Windows & Linux) for discovery issues and for integrations • Certifications: ITSM & CAD; good to have ITOM Responsibilities includes but not limited to • Integration Design: Defines goals and determines the need for integrations based on business outcomes. • Implementation: Uses various technologies (REST, SOAP, JDBC, etc.) to connect ServiceNow with external systems. • Maintenance: Ensures integrations are maintained and updated as needed to support ongoing business processes • Perform the day-to-day development or operational works and guide the team on development phase in case of any issues • Need to give updates to Client manager for the ongoing and upcoming works or any roadblocks in status call • Need to discuss with multiple stakeholders on infra process improvement by levering the ServiceNow functions and recommend new functionality scope with the ServiceNow. • Point of contact for all infra domain leads and for their concerns. • Perform the instance sanity checks regularly to ensure existing integration or functions were up and running fine. • perform the clone or upgrade or patches of the instance and its maintenance • Need to present ot the client manager on QAP and PPT presentation on past works happened and upcoming roadmap for the team • Perform the regular checks on the ITOM licenses within threshold
Responsibilities
Total years of experience: 7+ • Relevant experience: 5+yrs Requirements: • Hands on experience in ITOM Visibility • Knowledge of ITOM design & implementation • Able to recommend or change changes in existing codes using business rules / client script/ UI policies/ schedule jobs • Knowledge on ServiceNow upgrades and its maintenance of the instance • Scripting skills: JavaScript & good to have or understanding of PowerShell & bash • Knowledge on working with mid servers (Windows & Linux) for discovery issues and for integrations • Certifications: ITSM & CAD; good to have ITOM Responsibilities includes but not limited to • Integration Design: Defines goals and determines the need for integrations based on business outcomes. • Implementation: Uses various technologies (REST, SOAP, JDBC, etc.) to connect ServiceNow with external systems. • Maintenance: Ensures integrations are maintained and updated as needed to support ongoing business processes • Perform the day-to-day development or operational works and guide the team on development phase in case of any issues • Need to give updates to Client manager for the ongoing and upcoming works or any roadblocks in status call • Need to discuss with multiple stakeholders on infra process improvement by levering the ServiceNow functions and recommend new functionality scope with the ServiceNow. • Point of contact for all infra domain leads and for their concerns. • Perform the instance sanity checks regularly to ensure existing integration or functions were up and running fine. • perform the clone or upgrade or patches of the instance and its maintenance • Need to present ot the client manager on QAP and PPT presentation on past works happened and upcoming roadmap for the team • Perform the regular checks on the ITOM licenses within threshold
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
