The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include driving restoration efforts, building knowledge within the team, and participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Candidates should demonstrate attention to detail and effective communication skills.
Responsibilities
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include driving restoration efforts, building knowledge within the team, and participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Candidates should demonstrate attention to detail and effective communication skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
• 5–6 years of hands-on mobile application development experience
• Strong proficiency in: C# ,Xamarin (Forms/Native), .NET MAUI
• Experience in Android and iOS platforms
• Strong understanding of:
MVVM architecture
REST API integration
Asynchronous programming
Local database (SQLite) and caching mechanisms
• Experience with Git and version control systems
Responsibilities
Description:
• 5–6 years of hands-on mobile application development experience
• Strong proficiency in: C# ,Xamarin (Forms/Native), .NET MAUI
• Experience in Android and iOS platforms
• Strong understanding of:
MVVM architecture
REST API integration
Asynchronous programming
Local database (SQLite) and caching mechanisms
• Experience with Git and version control systems
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
Job Description: Senior Manager – Service Catalog & Service Request Management
Experience:
9+ years in IT Service Management with strong expertise in Service Catalog and Service Request Management.
Role Purpose
Global Process Owner – Service Catalog & Service Request Management is responsible for end-to-end ownership, governance, and continuous improvement of the enterprise Service Catalog and Service Request processes. The role ensures standardized, customer-centric, and compliant service offerings across a multi-vendor SIAM environment using ITIL best practices and ITSM tools such as ServiceNow.
Key Responsibilities
Service Catalog Management
Own and govern the enterprise Service Catalog (business and technical catalogs).
Define catalog standards, taxonomy, naming conventions, and lifecycle management.
Ensure each service includes description, eligibility, SLAs/OLAs, dependencies, and ownership.
Align Service Catalog with SLM, Change, Incident, CMDB, Asset, and Financial Management.
Ensure catalog alignment with SIAM governance and multi-vendor responsibilities.
Service Request Management
Design and govern Service Request Management processes aligned with ITIL practices.
Standardize and automate service requests from initiation to fulfillment.
Define request models, workflows, approvals, and fulfillment rules.
Improve request fulfillment using self-service, automation, and knowledge integration.
Platform & Tooling (ServiceNow & Other tools)
Act as functional owner for Service Catalog and Request Fulfillment modules.
Collaborate with developers and admins on workflows, forms, and integrations.
Ensure governance, security, and compliance of catalog items and requests.
Stakeholder & Vendor Management
Engage business stakeholders, service owners, and vendors to define service offerings.
Coordinate across multiple service providers for end-to-end fulfillment.
Act as an escalation point for major service request issues.
Governance, Reporting & CSI
Define and track KPIs, SLAs, and service request metrics.
Drive Continuous Service Improvement initiatives.
Ensure audit readiness and compliance with ITSM/SIAM standards.
Provide executive dashboards and reports.
Required Skills & Experience
10+ years of experience in IT Service Management.
Strong expertise in Service Catalog and Service Request Management.
Hands-on experience with ServiceNow Service Catalog and Request Fulfillment.
Strong knowledge of ITIL v3 / ITIL 4.
Experience in multi-vendor and SIAM environments.
Excellent stakeholder management and communication skills.
Preferred Qualifications
SIAM, ITIL, or ServiceNow certifications.
Experience with large-scale IT transformations or transitions.
Knowledge of CMDB, SLM, and Financial Management integration
Responsibilities
Description:
Job Description: Senior Manager – Service Catalog & Service Request Management
Experience:
9+ years in IT Service Management with strong expertise in Service Catalog and Service Request Management.
Role Purpose
Global Process Owner – Service Catalog & Service Request Management is responsible for end-to-end ownership, governance, and continuous improvement of the enterprise Service Catalog and Service Request processes. The role ensures standardized, customer-centric, and compliant service offerings across a multi-vendor SIAM environment using ITIL best practices and ITSM tools such as ServiceNow.
Key Responsibilities
Service Catalog Management
Own and govern the enterprise Service Catalog (business and technical catalogs).
Define catalog standards, taxonomy, naming conventions, and lifecycle management.
Ensure each service includes description, eligibility, SLAs/OLAs, dependencies, and ownership.
Align Service Catalog with SLM, Change, Incident, CMDB, Asset, and Financial Management.
Ensure catalog alignment with SIAM governance and multi-vendor responsibilities.
Service Request Management
Design and govern Service Request Management processes aligned with ITIL practices.
Standardize and automate service requests from initiation to fulfillment.
Define request models, workflows, approvals, and fulfillment rules.
Improve request fulfillment using self-service, automation, and knowledge integration.
Platform & Tooling (ServiceNow & Other tools)
Act as functional owner for Service Catalog and Request Fulfillment modules.
Collaborate with developers and admins on workflows, forms, and integrations.
Ensure governance, security, and compliance of catalog items and requests.
Stakeholder & Vendor Management
Engage business stakeholders, service owners, and vendors to define service offerings.
Coordinate across multiple service providers for end-to-end fulfillment.
Act as an escalation point for major service request issues.
Governance, Reporting & CSI
Define and track KPIs, SLAs, and service request metrics.
Drive Continuous Service Improvement initiatives.
Ensure audit readiness and compliance with ITSM/SIAM standards.
Provide executive dashboards and reports.
Required Skills & Experience
10+ years of experience in IT Service Management.
Strong expertise in Service Catalog and Service Request Management.
Hands-on experience with ServiceNow Service Catalog and Request Fulfillment.
Strong knowledge of ITIL v3 / ITIL 4.
Experience in multi-vendor and SIAM environments.
Excellent stakeholder management and communication skills.
Preferred Qualifications
SIAM, ITIL, or ServiceNow certifications.
Experience with large-scale IT transformations or transitions.
Knowledge of CMDB, SLM, and Financial Management integration
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Project Manager for Global Trade Services will lead project management activities with a focus on governance and streamlining. This role involves serving as the primary liaison for senior stakeholders, ensuring effective communication, and overseeing the delivery of project artefacts. Candidates should have proven delivery-manager experience, excellent stakeholder engagement skills, and the ability to drive adoption and monitor performance.
Responsibilities
The Project Manager for Global Trade Services will lead project management activities with a focus on governance and streamlining. This role involves serving as the primary liaison for senior stakeholders, ensuring effective communication, and overseeing the delivery of project artefacts. Candidates should have proven delivery-manager experience, excellent stakeholder engagement skills, and the ability to drive adoption and monitor performance.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Description:
SAP WM/EWM 6 – 9 years of Experience
Desired SAP Skills & Experience:
Domain: SAP WM/EWM
• The candidate must be any graduate (BE/B.Tech Preferable) and should have experience in SAP WM/EWM along with the integration with other SAP modules SD/MM/PP
• Work closely with Global teams.
• Responsible for managing, Planning & Overseeing new developments in WM/EWM area.
• Effort Estimation, on time & Within Budget delivery.
• At least one implementation/roll-out Experience in SAP WM/EWM. Experience on migration from WM to EWM is preferrable.
• Should have experience in working on S/4 HANA
• Expert in SAP WM modules like Configuration of Org structure, Automatic bin creation structure, master data setup like, Storage type, SUT type, bins types, Put away and picking strategies, Outputs & Forms, Inventory Management, Physical Inventory, Two step picking
• Should be Expertise in EWM topics like Warehouse Task & Order Management, Resource Management, Transportation Units, Handling Unit management.
• Should be Expertise in Workflows, IDOC’s and Knowledge on Interfaces integration.
• Design, customize, configure, testing and coordinate with technical team on custom object.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
• Work self-directed and independently; may act as subject matter expert (SME)
• Willingness to work in the US time zone
Desired Soft Skills:
• Must have excellent analytical, troubleshooting and problem solving skill.
• Strong drive to execute and deliver
• Excellent oral and written communication skills
• Ability to work independently or in conjunction with a team
• Ability to work issues through resolution
• Ability to understand business processes from a customer perspective
• Ability to work in a team environment, effectively interacting with others
• Must be results oriented, adaptability, flexibility and resourcefulness"
Responsibilities
"Description:
SAP WM/EWM 6 – 9 years of Experience
Desired SAP Skills & Experience:
Domain: SAP WM/EWM
• The candidate must be any graduate (BE/B.Tech Preferable) and should have experience in SAP WM/EWM along with the integration with other SAP modules SD/MM/PP
• Work closely with Global teams.
• Responsible for managing, Planning & Overseeing new developments in WM/EWM area.
• Effort Estimation, on time & Within Budget delivery.
• At least one implementation/roll-out Experience in SAP WM/EWM. Experience on migration from WM to EWM is preferrable.
• Should have experience in working on S/4 HANA
• Expert in SAP WM modules like Configuration of Org structure, Automatic bin creation structure, master data setup like, Storage type, SUT type, bins types, Put away and picking strategies, Outputs & Forms, Inventory Management, Physical Inventory, Two step picking
• Should be Expertise in EWM topics like Warehouse Task & Order Management, Resource Management, Transportation Units, Handling Unit management.
• Should be Expertise in Workflows, IDOC’s and Knowledge on Interfaces integration.
• Design, customize, configure, testing and coordinate with technical team on custom object.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
• Work self-directed and independently; may act as subject matter expert (SME)
• Willingness to work in the US time zone
Desired Soft Skills:
• Must have excellent analytical, troubleshooting and problem solving skill.
• Strong drive to execute and deliver
• Excellent oral and written communication skills
• Ability to work independently or in conjunction with a team
• Ability to work issues through resolution
• Ability to understand business processes from a customer perspective
• Ability to work in a team environment, effectively interacting with others
• Must be results oriented, adaptability, flexibility and resourcefulness"
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role: Azure Network and AKS SME
Experience: 6 - 9 years
Client: Deloitte - Mercedes Benz
Job Description:
Skills Required:
Microsoft Azure cloud services and architecture
Networking concepts, including routing, load balancing, security, and connectivity
Azure Kubernetes Service (AKS) administration and troubleshooting
Infrastructure as Code (IaC) using tools such as Terraform
Experience with cloud automation, deployment pipelines, and operational best practices
Responsibilities
Role: Azure Network and AKS SME
Experience: 6 - 9 years
Client: Deloitte - Mercedes Benz
Job Description:
Skills Required:
Microsoft Azure cloud services and architecture
Networking concepts, including routing, load balancing, security, and connectivity
Azure Kubernetes Service (AKS) administration and troubleshooting
Infrastructure as Code (IaC) using tools such as Terraform
Experience with cloud automation, deployment pipelines, and operational best practices
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will develop custom software solutions tailored to specific business needs. Your role involves collaborating with team members to design, code, and enhance various components across systems or applications. Key responsibilities include engaging in code reviews, assisting in documentation, and contributing to team discussions. Candidates should have a strong proficiency in Microsoft Power BI and a solid understanding of data modeling and warehousing concepts.
Responsibilities
As a Custom Software Engineer, you will develop custom software solutions tailored to specific business needs. Your role involves collaborating with team members to design, code, and enhance various components across systems or applications. Key responsibilities include engaging in code reviews, assisting in documentation, and contributing to team discussions. Candidates should have a strong proficiency in Microsoft Power BI and a solid understanding of data modeling and warehousing concepts.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will analyze, design, code, and test application components for multiple clients. You will collaborate with team members to implement software solutions and maintain existing systems while seeking improvements. Key responsibilities include being a subject matter expert, managing team decisions, and facilitating knowledge sharing. Candidates should have a strong proficiency in Python and experience with software development methodologies.
Responsibilities
As a Custom Software Engineer, you will analyze, design, code, and test application components for multiple clients. You will collaborate with team members to implement software solutions and maintain existing systems while seeking improvements. Key responsibilities include being a subject matter expert, managing team decisions, and facilitating knowledge sharing. Candidates should have a strong proficiency in Python and experience with software development methodologies.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Senior Bluetooth/Wi Fi Developer will design, integrate, customize, validate, and maintain the Bluetooth and Wi Fi software stack for an Automotive Android (AOSP) based In Vehicle Infotainment (IVI) Head Unit. The role requires strong system-level Android connectivity expertise, including driver/HAL integration with a 3rd party chipset vendor. Candidates should have a minimum of 8 years of experience in Automotive Digital Cockpit Solutions and possess strong debugging skills in low power environments.
Responsibilities
The Senior Bluetooth/Wi Fi Developer will design, integrate, customize, validate, and maintain the Bluetooth and Wi Fi software stack for an Automotive Android (AOSP) based In Vehicle Infotainment (IVI) Head Unit. The role requires strong system-level Android connectivity expertise, including driver/HAL integration with a 3rd party chipset vendor. Candidates should have a minimum of 8 years of experience in Automotive Digital Cockpit Solutions and possess strong debugging skills in low power environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
