Minimum 7 years of development experience and last 2+ years in Gen AI-based App Development.
Proficiency in Python or JavaScript for AI application development
Should have Working experience with Gen AI – OpenAI/Gemini/Perplexity & Grok
Should have experience in ML Ops for deployment experience in cloud services (AWS, GCP, Azure) for AI model deployment & DB Tech (NoSQL, PostgreSQL, MongoDB).
Responsibilities
Minimum 7 years of development experience and last 2+ years in Gen AI-based App Development.
Proficiency in Python or JavaScript for AI application development
Should have Working experience with Gen AI – OpenAI/Gemini/Perplexity & Grok
Should have experience in ML Ops for deployment experience in cloud services (AWS, GCP, Azure) for AI model deployment & DB Tech (NoSQL, PostgreSQL, MongoDB).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Data & Analytics Expertise
KPI Development & Monitoring – Ability to formulate, evolve, and track service performance metrics (CES, CSAT, FCR, etc.).
Data Interpretation & Insight Generation – Strong skills in analyzing complex datasets to derive actionable insights.
Dashboarding & Visualization – Advanced proficiency in Power BI or similar tools to create intuitive dashboards.
Excel Mastery – Expertise in data manipulation, aggregation, and analysis using Microsoft Excel.
Salesforce Cloud Analytics – Experience is a plus for integrating consumer data insights.
Benchmarking & Industry Analysis – Capability to perform competitive benchmarking and trend analysis.
Ad-hoc Analytical Support – Flexibility to support initiatives with tailored data research.
B. Technical Proficiency
Data Platforms Familiarity – Understanding of platforms like Microsoft Azure.
Programming Knowledge – Basic grasp of SQL or Python (not mandatory but beneficial).
Data Accuracy & Quality Management – Ability to monitor and refine metrics for relevance and precision.
Data Privacy Awareness – Knowledge of data protection regulations and ethical data handling.
Responsibilities
Data & Analytics Expertise
KPI Development & Monitoring – Ability to formulate, evolve, and track service performance metrics (CES, CSAT, FCR, etc.).
Data Interpretation & Insight Generation – Strong skills in analyzing complex datasets to derive actionable insights.
Dashboarding & Visualization – Advanced proficiency in Power BI or similar tools to create intuitive dashboards.
Excel Mastery – Expertise in data manipulation, aggregation, and analysis using Microsoft Excel.
Salesforce Cloud Analytics – Experience is a plus for integrating consumer data insights.
Benchmarking & Industry Analysis – Capability to perform competitive benchmarking and trend analysis.
Ad-hoc Analytical Support – Flexibility to support initiatives with tailored data research.
B. Technical Proficiency
Data Platforms Familiarity – Understanding of platforms like Microsoft Azure.
Programming Knowledge – Basic grasp of SQL or Python (not mandatory but beneficial).
Data Accuracy & Quality Management – Ability to monitor and refine metrics for relevance and precision.
Data Privacy Awareness – Knowledge of data protection regulations and ethical data handling.
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Responsibilities
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.
Roles & Responsibilities:
Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues.
Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users.
Accurately log and document all client interactions, issues, and resolutions within the ITSM tool to maintain comprehensive records.
Collaborate proactively with team members to enhance service delivery and elevate the overall client experience.
Take ownership of assigned tasks and work independently, progressing towards becoming a Subject Matter Expert (SME).
Actively participate in team discussions, sharing insights and contributing to continuous improvement initiatives.
Contribute to identifying and implementing effective solutions for work-related challenges.
Assist in developing and refining support processes to streamline operations and improve service quality.
Provide training, mentorship, and guidance to junior team members, fostering a positive and collaborative team environment.
Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
Experience: 3-4 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory."
Responsibilities
Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.
Roles & Responsibilities:
Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues.
Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users.
Accurately log and document all client interactions, issues, and resolutions within the ITSM tool to maintain comprehensive records.
Collaborate proactively with team members to enhance service delivery and elevate the overall client experience.
Take ownership of assigned tasks and work independently, progressing towards becoming a Subject Matter Expert (SME).
Actively participate in team discussions, sharing insights and contributing to continuous improvement initiatives.
Contribute to identifying and implementing effective solutions for work-related challenges.
Assist in developing and refining support processes to streamline operations and improve service quality.
Provide training, mentorship, and guidance to junior team members, fostering a positive and collaborative team environment.
Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
Experience: 3-4 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Responsibilities
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Responsibilities
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Location Gurgaon
WFO / WFH / Hybrid WFO
Shift Timing 10-7 pm
Primary Skill(s) Pre Audit, vouching
pre audit of payments
Experience 1-2 yr
Budget / Month 25k-30k
Duration Of Project 1 yr
JD Change Date (If & When Applicable)
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Responsibilities
Job Description
Deliver high-quality and maintainable code using test-driven methodologies
Monitor and maintain critical applications, services, and products.
Build functional features to enhance the transportation tech ecosystems in Coupang
Support team’s OKR’s on system upgrades, deprecation, and migrations.
Efficiently collaborate with cross-function
Requirement
BS/MS degree, preferably in a Computer Science or related field.
5+ years of overall experience in designing and developing large-scale distributed systems and applications.
Deep understanding and hands-on experience in back-end development utilizing Java and Open-Source technologies (Java, Sprint boot, Application servers, servlet containers, JMS, JPA, Spring MVC, Hibernate)
Hands-on experience with REST APIs, messaging technologies (e.g Kafka), Caching system (e.g Redis) etc.
Familiarity with SQL and knowledge of other NoSQL and modern database technologies.
Proficiency in software engineering tools (e.g., Java build tools, CI/CD) and adherence to best practices such as unit testing, test automation, continuous integration, etc.
Hands on experience on cloud technologies and AWS ecosystem. (ec2,s3,rds,dynamoDB,EMR etc. )
Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
