Ability to monitor the infrastructure / applicative alerts and take action to resolve the events
· Escalate to business as needed
· Perform Health checks to ensure the start & end of business hours
· To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents
· Rotational Shift 24 x 7 support
· Sound knowledge & hands on experience on WIN & Unix L1 skill
· Ability to communicate to users over telephone / e-mail communication in French & English
· Have knowledge on handling ITSM services such as Service now, HP ITSM added advantage
· Contribute towards innovative and creative process solutions for optimisation.
· Identify and automate repetitive tasks
· Ability to multitask on different process
Responsibilities
Ability to monitor the infrastructure / applicative alerts and take action to resolve the events
· Escalate to business as needed
· Perform Health checks to ensure the start & end of business hours
· To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents
· Rotational Shift 24 x 7 support
· Sound knowledge & hands on experience on WIN & Unix L1 skill
· Ability to communicate to users over telephone / e-mail communication in French & English
· Have knowledge on handling ITSM services such as Service now, HP ITSM added advantage
· Contribute towards innovative and creative process solutions for optimisation.
· Identify and automate repetitive tasks
· Ability to multitask on different process
Salary : Rs. 0.0 - Rs. 12,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Must have experience in C# & .NET core(MVC, razor) , Azure.
Must have experience in Azure DevOps( CI/CD pipeline) using YML
Dot.net, C#, Python, Azure Durable Functions
Should possess good knowledge in API & SQL Scripting
Expected to have knowledge in automation testing (Using Visual Studio SpecFlow) in UI using Web Driver
Expected to Work Individually
Good to have Scrum experience
Minimum 5 to 7 years exp.
Responsibilities
Must have experience in C# & .NET core(MVC, razor) , Azure.
Must have experience in Azure DevOps( CI/CD pipeline) using YML
Dot.net, C#, Python, Azure Durable Functions
Should possess good knowledge in API & SQL Scripting
Expected to have knowledge in automation testing (Using Visual Studio SpecFlow) in UI using Web Driver
Expected to Work Individually
Good to have Scrum experience
Minimum 5 to 7 years exp.
Salary : Rs. 1,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Mandatory Requirements:
• Resources should go through an initial interview, followed by an assessment. If they clear the assessment there will be a final round of interview before the resource is selected.
• Assessment evaluation will be very stringent, and the resources are required to follow all the guidelines and procedures as stated in the attachment (will be shared later).
• Resources must be from Bangalore, Hyderabad or Gurugram/Gurgaon locations. If in other locations, the resource must be willing to relocate.
• Resources must be flexible for working on night shifts.
• Resources should be strong in communication and editorial skills.
• If any third-party assessments are carried out to test their language skills, please attach the assessment results as well.
• Transportation facility, night shift allowance, double wage for holidays, internet allowances will be provided based on eligibility.
Senior/Lead Role Expectation:
• Experienced in creating high-quality reference, support, and how-to articles
• Adept at documentation lifecycle with ability to draft, develop, and publish content
• Assure quality of the content produced by our team by following PR & QA of the team
• Attend weekly business meetings with managers and stakeholders
• Assist the Lead Writer with creating training plans and training new hires
• Provide support to General writers with 1:1s with all writers, issues and challenges they face and help maintain the SLAs
• Work with subject matter experts (SMEs) to identify knowledge gaps in content
• Publish content for new writers
• Experienced in conducting Root Cause Analysis (RCA) in case of issues
• Experience in handling escalations
• Experience reviewing and providing performance feedback of team members
• Knowledge of Quality assurance (QA) to ensure production of high quality content
Skills:
• Strong writing and editing ability
• Adherence to internal style guide and SOPs
• Strong communication skills
• Project management skills
• Customer service
Education requirement:
• Bachelor’s degree or equivalent diploma
• Bachelor’s degree in English (or a similar subject)
• 8-10 years of experience, including 4+ years of writing experience and 2+ years of team management experience
Writer Role Expectation:
• Produce clear and high-quality reference, support, and how-to articles.
• Collaborate with subject matter experts (SMEs) to identify and address content knowledge gaps.
• Draft, refine, and publish clear, user-focused content.
• Ensure consistency with style and quality standards.
• Organize content for optimal user experience and accessibility.
• Enhance articles with visuals like diagrams and screenshots.
• Collaborate with product and engineering teams to align documentation with product needs.
• Continuously improve documentation based on user feedback and metrics.
Skills:
• Excellent writing and editing skills
• Proficiency in adhering to internal style guidelines
• Strong verbal and written communication abilities
• Effective project management and organizational skills
• Customer service orientation with a user-focused mindset
• Strong analytical skills to interpret technical information accurately
• Attention to detail and commitment to content accuracy
• Ability to collaborate effectively with cross-functional teams
Required Qualifications:
• Bachelor’s degree or equivalent qualification.
• Bachelor’s degree in English, Communications, Journalism, Technical Writing, or a related field.
• Minimum 4+ years of professional writing experience.
• Experience with CMS (Content Management Systems) and basic HTML knowledge.
• Experience working in a fast-paced, project-driven environment.
• Strong understanding of user-centered documentation
Responsibilities
Mandatory Requirements:
• Resources should go through an initial interview, followed by an assessment. If they clear the assessment there will be a final round of interview before the resource is selected.
• Assessment evaluation will be very stringent, and the resources are required to follow all the guidelines and procedures as stated in the attachment (will be shared later).
• Resources must be from Bangalore, Hyderabad or Gurugram/Gurgaon locations. If in other locations, the resource must be willing to relocate.
• Resources must be flexible for working on night shifts.
• Resources should be strong in communication and editorial skills.
• If any third-party assessments are carried out to test their language skills, please attach the assessment results as well.
• Transportation facility, night shift allowance, double wage for holidays, internet allowances will be provided based on eligibility.
Senior/Lead Role Expectation:
• Experienced in creating high-quality reference, support, and how-to articles
• Adept at documentation lifecycle with ability to draft, develop, and publish content
• Assure quality of the content produced by our team by following PR & QA of the team
• Attend weekly business meetings with managers and stakeholders
• Assist the Lead Writer with creating training plans and training new hires
• Provide support to General writers with 1:1s with all writers, issues and challenges they face and help maintain the SLAs
• Work with subject matter experts (SMEs) to identify knowledge gaps in content
• Publish content for new writers
• Experienced in conducting Root Cause Analysis (RCA) in case of issues
• Experience in handling escalations
• Experience reviewing and providing performance feedback of team members
• Knowledge of Quality assurance (QA) to ensure production of high quality content
Skills:
• Strong writing and editing ability
• Adherence to internal style guide and SOPs
• Strong communication skills
• Project management skills
• Customer service
Education requirement:
• Bachelor’s degree or equivalent diploma
• Bachelor’s degree in English (or a similar subject)
• 8-10 years of experience, including 4+ years of writing experience and 2+ years of team management experience
Writer Role Expectation:
• Produce clear and high-quality reference, support, and how-to articles.
• Collaborate with subject matter experts (SMEs) to identify and address content knowledge gaps.
• Draft, refine, and publish clear, user-focused content.
• Ensure consistency with style and quality standards.
• Organize content for optimal user experience and accessibility.
• Enhance articles with visuals like diagrams and screenshots.
• Collaborate with product and engineering teams to align documentation with product needs.
• Continuously improve documentation based on user feedback and metrics.
Skills:
• Excellent writing and editing skills
• Proficiency in adhering to internal style guidelines
• Strong verbal and written communication abilities
• Effective project management and organizational skills
• Customer service orientation with a user-focused mindset
• Strong analytical skills to interpret technical information accurately
• Attention to detail and commitment to content accuracy
• Ability to collaborate effectively with cross-functional teams
Required Qualifications:
• Bachelor’s degree or equivalent qualification.
• Bachelor’s degree in English, Communications, Journalism, Technical Writing, or a related field.
• Minimum 4+ years of professional writing experience.
• Experience with CMS (Content Management Systems) and basic HTML knowledge.
• Experience working in a fast-paced, project-driven environment.
• Strong understanding of user-centered documentation
Salary : Rs. 0.0 - Rs. 12,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The IT Project Coordinator will be responsible for providing administrative and coordination support to the IT project team. This role involves tracking project progress, managing timelines, coordinating with stakeholders, and ensuring that all project documentation is accurate and up to date. The IT Project Coordinator works closely with the IT project manager to ensure that project goals and deliverables are met according to schedule, budget, and quality standards.
Key Responsibilities:
* Project Planning & Coordination:
* Assist in the development of project plans, timelines, and deliverables.
* Monitor project progress and update project schedules and milestones.
* Coordinate meetings, prepare agendas, and distribute minutes.
* Track and report on project risks, issues, and change requests.
* Communication & Stakeholder Management:
* Serve as a point of contact between internal teams and external vendors or stakeholders.
* Ensure effective communication flow between project team members, management, and stakeholders.
* Prepare project status reports, presentations, and communication materials.
* Maintain accurate project documentation, including meeting minutes, project plans, and status reports.
* Organize and maintain project files and ensure that all documentation is complete and properly stored.
* Assist in preparing and submitting regular project reports for review by project management.
* Track project risks and issues, helping to identify potential solutions.
* Assist in resolving project issues or escalating them to appropriate stakeholders as needed.
* Budget & Resource Coordination:
* Assist in tracking project expenses and ensuring adherence to the budget.
* Support resource allocation efforts, ensuring that resources are assigned appropriately to project tasks.
* Vendor & Procurement Coordination:
* Assist in coordinating with external vendors for project deliverables, hardware, software, or services.
* Follow up on purchase orders, invoicing, and procurement-related activities as part of project delivery.
* Need to lead the CAB board to oversee and manage IT changes.
Responsibilities
The IT Project Coordinator will be responsible for providing administrative and coordination support to the IT project team. This role involves tracking project progress, managing timelines, coordinating with stakeholders, and ensuring that all project documentation is accurate and up to date. The IT Project Coordinator works closely with the IT project manager to ensure that project goals and deliverables are met according to schedule, budget, and quality standards.
Key Responsibilities:
* Project Planning & Coordination:
* Assist in the development of project plans, timelines, and deliverables.
* Monitor project progress and update project schedules and milestones.
* Coordinate meetings, prepare agendas, and distribute minutes.
* Track and report on project risks, issues, and change requests.
* Communication & Stakeholder Management:
* Serve as a point of contact between internal teams and external vendors or stakeholders.
* Ensure effective communication flow between project team members, management, and stakeholders.
* Prepare project status reports, presentations, and communication materials.
* Maintain accurate project documentation, including meeting minutes, project plans, and status reports.
* Organize and maintain project files and ensure that all documentation is complete and properly stored.
* Assist in preparing and submitting regular project reports for review by project management.
* Track project risks and issues, helping to identify potential solutions.
* Assist in resolving project issues or escalating them to appropriate stakeholders as needed.
* Budget & Resource Coordination:
* Assist in tracking project expenses and ensuring adherence to the budget.
* Support resource allocation efforts, ensuring that resources are assigned appropriately to project tasks.
* Vendor & Procurement Coordination:
* Assist in coordinating with external vendors for project deliverables, hardware, software, or services.
* Follow up on purchase orders, invoicing, and procurement-related activities as part of project delivery.
* Need to lead the CAB board to oversee and manage IT changes.
Salary : Rs. 10,000.0 - Rs. 9,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Good Implementation experience in Oracle Cloud Project billing, Master Data Management and Accounting modules with Knowledge on Data migration as well.
Hands on experience in Revenue and Invoice Accounting Transactions.
Good experience in Contract Projects, Agreements, Project Funding, Budgeting, Events, Invoicing, and Inter-Project Billing.
Expert in Oracle Applications E-Business Suite development of RICE Objects (Reports, Interface, Conversion, Extension).
Candidate must have work experience in Implementations, Upgrade, Roll Out and support projects.
Should have basic functional knowledge on Oracle SCM Processes & Set up to be able to work independently with minimal support from the functional team.
Should use advanced SQL and PLSQL concepts for writing bug-free code.
Should be well versed in performance tuning of queries and programs.
Should be able to write shell scripts for deployment of technical components.
Should have knowledge on Oracle OUM and AIM documentation.
Should be able to design an end-to-end technical/customized solution along with writing technical design documents, deployment scripts, test scripts etc.
Should have knowledge of System Administrator task related to Menus/Functions, Responsibilities, Users etc.
Involved in Go live Phase and support at ERP life cycle implementation covering – Requirement gathering, Mapping requirements to system setups, Setup and Configuration, Testing, and User Training & Post Implementation support.
Excellent verbal, written and interpersonal communication skills.
Ability to lead a team of consultants and take end-to-end ownership of project implementation tasks.
Self-motivated, decisive, with the ability to adapt to change and competing demands.
Responsibilities
Job Description:
Good Implementation experience in Oracle Cloud Project billing, Master Data Management and Accounting modules with Knowledge on Data migration as well.
Hands on experience in Revenue and Invoice Accounting Transactions.
Good experience in Contract Projects, Agreements, Project Funding, Budgeting, Events, Invoicing, and Inter-Project Billing.
Expert in Oracle Applications E-Business Suite development of RICE Objects (Reports, Interface, Conversion, Extension).
Candidate must have work experience in Implementations, Upgrade, Roll Out and support projects.
Should have basic functional knowledge on Oracle SCM Processes & Set up to be able to work independently with minimal support from the functional team.
Should use advanced SQL and PLSQL concepts for writing bug-free code.
Should be well versed in performance tuning of queries and programs.
Should be able to write shell scripts for deployment of technical components.
Should have knowledge on Oracle OUM and AIM documentation.
Should be able to design an end-to-end technical/customized solution along with writing technical design documents, deployment scripts, test scripts etc.
Should have knowledge of System Administrator task related to Menus/Functions, Responsibilities, Users etc.
Involved in Go live Phase and support at ERP life cycle implementation covering – Requirement gathering, Mapping requirements to system setups, Setup and Configuration, Testing, and User Training & Post Implementation support.
Excellent verbal, written and interpersonal communication skills.
Ability to lead a team of consultants and take end-to-end ownership of project implementation tasks.
Self-motivated, decisive, with the ability to adapt to change and competing demands.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Oracle Cloud Project Billing & E-Business Suite
Responsibilities
• Provides advanced level experience of the UKG (legacy Kronos) Dimensions system and the following modules: Timekeeper and Accruals, Leave and/or Attendance, Payroll.
• Good hands-on experience in Data migration from the source system to the target system on Accruals, Time and attendance, and payroll.
• Configure and maintain various components, including business structures, data views, control centre, timekeeping, user access, advanced scheduling, and absence management.
• Good hands-on with Del Boomi integration Design, build, and Configure applications to meet business process and application requirements for an enhancement request.
• Hands-on experience on Workforce Timekeeper, Accruals, Pay Policies, Absence Management, BIRT reports, Boomi interfaces.
• Lead and participate in end-to-end implementation projects of Kronos Workforce Dimensions and related technologies, ensuring successful configuration, integration, and user adoption.
• Collaborate with clients to gather requirements, analyze business processes, and design solutions that align with their workforce management objectives.
• Strong understanding of HR Data and related systems.
• Prepare data for migration by transforming, cleaning, and normalizing it to meet UKG Pro’s requirements.
• Conduct data validation to ensure data integrity, consistency, and accuracy across multiple systems.
• Create data mapping from source system(s) to UKG Pro
• Lead end-to-end implementation projects for UKG Pro modules (Pay, Recruiting, and Onboarding)
• Manage and integrate data using Dell Boomi.
• Design and implement workflows, rules, and policies.
• Design and develop technical solutions for complex business requirements.
• Collaborate with internal teams to integrate UKG Pro with other HR systems.
• Analyse business requirements and translate them into UKG Pro configurations.
• Collaborate with stakeholders to ensure UKG Pro aligns with organizational goals.
Desired Skills and Qualifications
• Minimum 8+ years of hands-on experience as a Kronos Consultant, with a strong focus on Kronos Workforce Dimensions (WFD) and related modules.
• Good experience of Time management and HCM Process.
• Proven expertise in implementing and configuring Dimensions building blocks, accruals, timekeeping, scheduling, and absence management and Payroll
• UKG (Workforce Dimensions): Workforce Dimensions, Timekeeping, Accruals, Absence, Analytics
• Kronos Integration: Dell Boomi for Workforce Dimensions Integration, WIM for Workforce Central Integration
Nice to have skills:
▪ Experience with client-facing roles.
▪ Nice to have UKG Dimensions Certification
▪ Nice to have Dell Boomi Certification
▪ Techno-Functional Experience.
Responsibilities
Responsibilities
• Provides advanced level experience of the UKG (legacy Kronos) Dimensions system and the following modules: Timekeeper and Accruals, Leave and/or Attendance, Payroll.
• Good hands-on experience in Data migration from the source system to the target system on Accruals, Time and attendance, and payroll.
• Configure and maintain various components, including business structures, data views, control centre, timekeeping, user access, advanced scheduling, and absence management.
• Good hands-on with Del Boomi integration Design, build, and Configure applications to meet business process and application requirements for an enhancement request.
• Hands-on experience on Workforce Timekeeper, Accruals, Pay Policies, Absence Management, BIRT reports, Boomi interfaces.
• Lead and participate in end-to-end implementation projects of Kronos Workforce Dimensions and related technologies, ensuring successful configuration, integration, and user adoption.
• Collaborate with clients to gather requirements, analyze business processes, and design solutions that align with their workforce management objectives.
• Strong understanding of HR Data and related systems.
• Prepare data for migration by transforming, cleaning, and normalizing it to meet UKG Pro’s requirements.
• Conduct data validation to ensure data integrity, consistency, and accuracy across multiple systems.
• Create data mapping from source system(s) to UKG Pro
• Lead end-to-end implementation projects for UKG Pro modules (Pay, Recruiting, and Onboarding)
• Manage and integrate data using Dell Boomi.
• Design and implement workflows, rules, and policies.
• Design and develop technical solutions for complex business requirements.
• Collaborate with internal teams to integrate UKG Pro with other HR systems.
• Analyse business requirements and translate them into UKG Pro configurations.
• Collaborate with stakeholders to ensure UKG Pro aligns with organizational goals.
Desired Skills and Qualifications
• Minimum 8+ years of hands-on experience as a Kronos Consultant, with a strong focus on Kronos Workforce Dimensions (WFD) and related modules.
• Good experience of Time management and HCM Process.
• Proven expertise in implementing and configuring Dimensions building blocks, accruals, timekeeping, scheduling, and absence management and Payroll
• UKG (Workforce Dimensions): Workforce Dimensions, Timekeeping, Accruals, Absence, Analytics
• Kronos Integration: Dell Boomi for Workforce Dimensions Integration, WIM for Workforce Central Integration
Nice to have skills:
▪ Experience with client-facing roles.
▪ Nice to have UKG Dimensions Certification
▪ Nice to have Dell Boomi Certification
▪ Techno-Functional Experience.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Senior UKG PRO - Kronos Workforce Dimensions (WFD ) Consultant
