Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Responsibilities
Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Salary : Rs. 40,000.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Integration Engineer, your day involves engaging closely with clients to offer expert advice on business and system integration. You will work to comprehend client requirements thoroughly and translate these into practical business and technology solutions. Your role includes leading discussions around transformation initiatives, guiding the customer journey, and shaping functional and application designs. You ensure that the technology and business solutions align precisely with the client’s business needs, fostering effective implementation and seamless integration. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure integration solutions meet business objectives.- Assist in identifying potential risks and propose mitigation strategies during integration projects.- Support junior team members by sharing knowledge and providing guidance on integration best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Maximo.- Strong understanding of system integration principles and methodologies.- Experience in analyzing business requirements and translating them into technical solutions.- Ability to design and implement integration workflows and interfaces.- Familiarity with troubleshooting and resolving integration issues to maintain system stability.- Excellent communication skills to effectively engage with clients and internal teams. Additional Information: - The candidate should have minimum 3 years of experience in IBM Maximo.- This position is based at our Pune office.- A 15 years full time education is required.- Working knowledge of SQL (instead of PL/SQL)- Secondary skill – Working knowledge of Mobile Maximo- Overall experience of 6-8 years.
Responsibilities
As an Integration Engineer, your day involves engaging closely with clients to offer expert advice on business and system integration. You will work to comprehend client requirements thoroughly and translate these into practical business and technology solutions. Your role includes leading discussions around transformation initiatives, guiding the customer journey, and shaping functional and application designs. You ensure that the technology and business solutions align precisely with the client’s business needs, fostering effective implementation and seamless integration. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure integration solutions meet business objectives.- Assist in identifying potential risks and propose mitigation strategies during integration projects.- Support junior team members by sharing knowledge and providing guidance on integration best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Maximo.- Strong understanding of system integration principles and methodologies.- Experience in analyzing business requirements and translating them into technical solutions.- Ability to design and implement integration workflows and interfaces.- Familiarity with troubleshooting and resolving integration issues to maintain system stability.- Excellent communication skills to effectively engage with clients and internal teams. Additional Information: - The candidate should have minimum 3 years of experience in IBM Maximo.- This position is based at our Pune office.- A 15 years full time education is required.- Working knowledge of SQL (instead of PL/SQL)- Secondary skill – Working knowledge of Mobile Maximo- Overall experience of 6-8 years.
Salary : Rs. 0.0 - Rs. 1,73,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job location – Bangalore , Chennai or Pune
Shift : - UK & UK time Zone ( Rotational) + Weekend on call support
Experience : - 6-10yrs (Hands-on technical resource)
Grade :- SA
Required : Immediate
Certification : - CCNP Security ,CCNA , PCNSE and PCNSA
JD : -
1. Strong hands-on experience with enterprise network security platform (Cisco FTD / FMA 55xx & PaloAlto appliances )
2. Troubleshoot VPN tunnels IPSec-VPN, DMVPN & RA-VPN, GRE, coordinate with vendor - TAC , Application hosting Infra, DNS resolutions.
3. ISE & ACI Integration, Beyond Trust access and AD authentication familiarity .
4. Experience with Microsoft Azure networking and any industry standard ( SDWAN, Terraform , VWAN Hub - Spoke )
5. Understanding of Zscaler ZIA & ZPA traffic
6. Demonstrate familiarity with tools used for security analysis (eg, tcpdump, wireshark, snort,ngrep, nmap, et. Al).
7. Understanding of low latency , glitters outputs , Single Pass Parallel Processing (SP3) architecture
8. Understanding of high availability, redundancy, failover, and load balancing + VIP concepts
9. Support of network devices and security peripherals including Cisco switches & OSPF , BGP routing protocols
10. Perform operational engineering, platform upgrades, configuration, and troubleshooting.
11. Collaborate with cross-functional teams to ensure seamless troubleshooting , integration of new services and applications.
12. Identify the needs and performs a gap analysis to drive infrastructure operations maturity
13. Associate should individually work end to end tasks.
14. Openly coordinate with ISP and support evidences / logs and defence
15. Monitor health of firewalls through Solar wind.
16. Drafting & regularly update SOP. Presentation of WSR
17. Ensure adhere to client compliance with policies and regulatory requirements.
Responsibilities
Job location – Bangalore , Chennai or Pune
Shift : - UK & UK time Zone ( Rotational) + Weekend on call support
Experience : - 6-10yrs (Hands-on technical resource)
Grade :- SA
Required : Immediate
Certification : - CCNP Security ,CCNA , PCNSE and PCNSA
JD : -
1. Strong hands-on experience with enterprise network security platform (Cisco FTD / FMA 55xx & PaloAlto appliances )
2. Troubleshoot VPN tunnels IPSec-VPN, DMVPN & RA-VPN, GRE, coordinate with vendor - TAC , Application hosting Infra, DNS resolutions.
3. ISE & ACI Integration, Beyond Trust access and AD authentication familiarity .
4. Experience with Microsoft Azure networking and any industry standard ( SDWAN, Terraform , VWAN Hub - Spoke )
5. Understanding of Zscaler ZIA & ZPA traffic
6. Demonstrate familiarity with tools used for security analysis (eg, tcpdump, wireshark, snort,ngrep, nmap, et. Al).
7. Understanding of low latency , glitters outputs , Single Pass Parallel Processing (SP3) architecture
8. Understanding of high availability, redundancy, failover, and load balancing + VIP concepts
9. Support of network devices and security peripherals including Cisco switches & OSPF , BGP routing protocols
10. Perform operational engineering, platform upgrades, configuration, and troubleshooting.
11. Collaborate with cross-functional teams to ensure seamless troubleshooting , integration of new services and applications.
12. Identify the needs and performs a gap analysis to drive infrastructure operations maturity
13. Associate should individually work end to end tasks.
14. Openly coordinate with ISP and support evidences / logs and defence
15. Monitor health of firewalls through Solar wind.
16. Drafting & regularly update SOP. Presentation of WSR
17. Ensure adhere to client compliance with policies and regulatory requirements.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
Seeking a Cloud Operations Engineer with hands-on AWS or Azure experience and strong IaC skills. The role focuses on managing, maintaining, and optimising cloud infrastructure, ensuring reliability, scalability, and security through automation and proactive monitoring. The engineer will troubleshoot issues, streamline operations, and support deployment processes, driving operational excellence within the cloud environment.
Responsibilities:
1. Operate and support cloud infrastructure primarily on AWS or Azure.
2. Manage cloud environments to ensure availability, scalability, performance, and reliability.
3. Implement and manage infrastructure using Infrastructure as Code (IaC) practices.
4. Provision and manage cloud resources using Terraform.
5. Automate configuration management and operational tasks using Ansible.
6. Develop automation scripts using Python, PowerShell, YAML, and shell scripting.
7. Build and maintain CI/CD pipelines for infrastructure automation using GitLab.
8. Enforce cloud security, governance, and operational standards.
9. Monitor cloud platforms, troubleshoot incidents, and resolve infrastructure issues.
10. Support backup, disaster recovery, and resilience requirements.
11. Collaborate with application, DevOps, and security teams to support workloads.
12. Continuously improve cloud operations through automation and standardization.
13. Stay current with cloud services, IaC tools, and operational best practices.
Responsibilities
Description:
Seeking a Cloud Operations Engineer with hands-on AWS or Azure experience and strong IaC skills. The role focuses on managing, maintaining, and optimising cloud infrastructure, ensuring reliability, scalability, and security through automation and proactive monitoring. The engineer will troubleshoot issues, streamline operations, and support deployment processes, driving operational excellence within the cloud environment.
Responsibilities:
1. Operate and support cloud infrastructure primarily on AWS or Azure.
2. Manage cloud environments to ensure availability, scalability, performance, and reliability.
3. Implement and manage infrastructure using Infrastructure as Code (IaC) practices.
4. Provision and manage cloud resources using Terraform.
5. Automate configuration management and operational tasks using Ansible.
6. Develop automation scripts using Python, PowerShell, YAML, and shell scripting.
7. Build and maintain CI/CD pipelines for infrastructure automation using GitLab.
8. Enforce cloud security, governance, and operational standards.
9. Monitor cloud platforms, troubleshoot incidents, and resolve infrastructure issues.
10. Support backup, disaster recovery, and resilience requirements.
11. Collaborate with application, DevOps, and security teams to support workloads.
12. Continuously improve cloud operations through automation and standardization.
13. Stay current with cloud services, IaC tools, and operational best practices.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Product Manager – Consumer Health (Data-Science Exposure)
The Product Manager will lead the strategy, development, and lifecycle management of consumer health Digital Transformation roadmap, covering Product, Materials, Substances, Formulations, BOM, Regulatory, Labelling, and Dossier. This role bridges business, regulatory, and technology teams to deliver high-quality, compliant, and scalable data solutions.
Exp Needed- 8+ Years:-
Location- PAN India
Key Responsibilities:
Own the product vision and roadmap for consumer health data domains including materials, substances, formulations, and regulatory artifacts.
Translate regulatory requirements labeling, dossier management) into clear product and data requirements.
Drive data governance, master data models, and interoperability across BOM, formulation, and regulatory systems.
Use data analytics and KPIs to prioritize features, measure product value, and ensure data quality and compliance.
Collaborate with Regulatory Affairs, R&D, Quality, IT, and external partners to deliver end-to-end solutions.
Responsibilities
Product Manager – Consumer Health (Data-Science Exposure)
The Product Manager will lead the strategy, development, and lifecycle management of consumer health Digital Transformation roadmap, covering Product, Materials, Substances, Formulations, BOM, Regulatory, Labelling, and Dossier. This role bridges business, regulatory, and technology teams to deliver high-quality, compliant, and scalable data solutions.
Exp Needed- 8+ Years:-
Location- PAN India
Key Responsibilities:
Own the product vision and roadmap for consumer health data domains including materials, substances, formulations, and regulatory artifacts.
Translate regulatory requirements labeling, dossier management) into clear product and data requirements.
Drive data governance, master data models, and interoperability across BOM, formulation, and regulatory systems.
Use data analytics and KPIs to prioritize features, measure product value, and ensure data quality and compliance.
Collaborate with Regulatory Affairs, R&D, Quality, IT, and external partners to deliver end-to-end solutions.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
