As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.
Roles & Responsibilities:
• Provide Level 1 (L1) Technical Support through the IT Service Desk.
• Assist users in troubleshooting and resolving technical issues efficiently and effectively.
• Log and document client interactions, issues, and resolutions in the ITSM tool.
• Collaborate with team members to improve service delivery and enhance overall client experience.
Professional & Technical Skills:
• Proficiency in Service Desk Management.
• Solid understanding of incident management processes.
• Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
• Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
• Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
• Experience supporting remote users and using remote troubleshooting tools.
• Excellent verbal communication skills with a neutral accent.
• Strong written communication skills, including proper email etiquette.
• Effective problem-solving and analytical skills.
• Strong customer service orientation.
• Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
• Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
• Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
• Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
• Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
• Experience: 0–2 years in IT Service Desk or Technical Support.
• Location: Position is based at our Pune office.
• Educational Qualification: Minimum 15 years of full-time education is mandatory."
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.
Roles & Responsibilities:
• Provide Level 1 (L1) Technical Support through the IT Service Desk.
• Assist users in troubleshooting and resolving technical issues efficiently and effectively.
• Log and document client interactions, issues, and resolutions in the ITSM tool.
• Collaborate with team members to improve service delivery and enhance overall client experience.
Professional & Technical Skills:
• Proficiency in Service Desk Management.
• Solid understanding of incident management processes.
• Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
• Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
• Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
• Experience supporting remote users and using remote troubleshooting tools.
• Excellent verbal communication skills with a neutral accent.
• Strong written communication skills, including proper email etiquette.
• Effective problem-solving and analytical skills.
• Strong customer service orientation.
• Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
• Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
• Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
• Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
• Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
• Experience: 0–2 years in IT Service Desk or Technical Support.
• Location: Position is based at our Pune office.
• Educational Qualification: Minimum 15 years of full-time education is mandatory."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
JD snapshot
Job Title: Product Owner, Healthcare Consulting
Location: PAN India
Position Summary: We are seeking a dedicated and knowledgeable Product Owner to join our Healthcare Consulting team. The Product Owner will be responsible for guiding the development and optimization of our clients' healthcare consulting products and services. This role requires a deep understanding of the healthcare industry and the ability to translate client needs into actionable product requirements. The Product Owner will work closely with cross-functional teams to ensure the successful delivery of high-quality solutions.
Key Responsibilities:
Product Vision: Define and communicate the product vision and strategy, aligning it with the company’s goals and market needs.
Backlog Management: Develop, prioritize, and maintain the product backlog, ensuring that it reflects the evolving needs of clients and stakeholders.
Stakeholder Collaboration: Engage with internal and external stakeholders, including clients, consultants, and technology teams, to gather requirements and feedback.
User Stories: Create detailed user stories and acceptance criteria to guide the development team in delivering features that meet client expectations.
Sprint Planning: Lead sprint planning sessions, ensuring that the development team understands the product goals and requirements.
Product Releases: Coordinate product releases, including planning, execution, and post-release evaluation, to ensure successful adoption and client satisfaction.
Performance Monitoring: Monitor and analyze product performance metrics and risks, using data-driven insights to drive continuous improvement.
Market Trends: Stay informed about industry trends, emerging technologies, and best practices to ensure the product remains competitive and innovative.
Qualifications:
Education: MBA, Bachelor's degree in Computer Science Engineering or related field (Master's preferred).
Experience:
7+ years of experience in Healthcare domain as a Consultant, Product Owner, or similar role in a technology-focused environment.
Experience working with Agile/Scrum methodologies and tools.
Skills:
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Ability to work collaboratively in a fast-paced, dynamic environment.
Knowledge of healthcare industry trends and regulations.
Responsibilities
JD snapshot
Job Title: Product Owner, Healthcare Consulting
Location: PAN India
Position Summary: We are seeking a dedicated and knowledgeable Product Owner to join our Healthcare Consulting team. The Product Owner will be responsible for guiding the development and optimization of our clients' healthcare consulting products and services. This role requires a deep understanding of the healthcare industry and the ability to translate client needs into actionable product requirements. The Product Owner will work closely with cross-functional teams to ensure the successful delivery of high-quality solutions.
Key Responsibilities:
Product Vision: Define and communicate the product vision and strategy, aligning it with the company’s goals and market needs.
Backlog Management: Develop, prioritize, and maintain the product backlog, ensuring that it reflects the evolving needs of clients and stakeholders.
Stakeholder Collaboration: Engage with internal and external stakeholders, including clients, consultants, and technology teams, to gather requirements and feedback.
User Stories: Create detailed user stories and acceptance criteria to guide the development team in delivering features that meet client expectations.
Sprint Planning: Lead sprint planning sessions, ensuring that the development team understands the product goals and requirements.
Product Releases: Coordinate product releases, including planning, execution, and post-release evaluation, to ensure successful adoption and client satisfaction.
Performance Monitoring: Monitor and analyze product performance metrics and risks, using data-driven insights to drive continuous improvement.
Market Trends: Stay informed about industry trends, emerging technologies, and best practices to ensure the product remains competitive and innovative.
Qualifications:
Education: MBA, Bachelor's degree in Computer Science Engineering or related field (Master's preferred).
Experience:
7+ years of experience in Healthcare domain as a Consultant, Product Owner, or similar role in a technology-focused environment.
Experience working with Agile/Scrum methodologies and tools.
Skills:
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Ability to work collaboratively in a fast-paced, dynamic environment.
Knowledge of healthcare industry trends and regulations.
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Infrastructure DevOps Engineer, you will be responsible for designing, implementing, and maintaining secure, scalable, and automated cloud infrastructure. You will play a critical role in enabling continuous integration and deployment pipelines, monitoring systems, and ensuring high availability and performance of AI/ML platforms and enterprise services. Roles & Responsibilities:- Lead infrastructure design, deployment, and automation- Collaborate with development, data science, and security teams- Ensure operational efficiency, security, and compliance- Drive infrastructure-as-code practices using ARM/Bicep templates- Troubleshoot and optimize performance across cloud environments- Monitor and maintain cloud services and network reliability- Support AI/ML workloads and deployment pipelines on Azure ML Professional & Technical Skills:- High proficiency in provisioning and managing Azure services using Terraform IaC.- High proficiency in writing automation scripts and building CI/CD pipelines in Gitlab.- Programming skills on ARM,Terraform, Ansible, PowerShell, YAML , understanding of programming constructs (Java/Scala/Python).- Experience configuring storage accounts and clusters, and security, good knowledge on Docker and Kubernetes to manage microservices, exposure on Data Lake and Azure Databricks would be an added advantage- A proven track of work experience in cloud deployments (MS Azure preferred) in an agile SDLC environment, leveraging modern programming languages & DevOps. Additional Information: The candidate should have a minimum of 5 years of experience in DevOps and cloud infrastructure with strong expertise in Azure services.This position is based in Pune.A 15 years full time education is required.
Responsibilities
As an Infrastructure DevOps Engineer, you will be responsible for designing, implementing, and maintaining secure, scalable, and automated cloud infrastructure. You will play a critical role in enabling continuous integration and deployment pipelines, monitoring systems, and ensuring high availability and performance of AI/ML platforms and enterprise services. Roles & Responsibilities:- Lead infrastructure design, deployment, and automation- Collaborate with development, data science, and security teams- Ensure operational efficiency, security, and compliance- Drive infrastructure-as-code practices using ARM/Bicep templates- Troubleshoot and optimize performance across cloud environments- Monitor and maintain cloud services and network reliability- Support AI/ML workloads and deployment pipelines on Azure ML Professional & Technical Skills:- High proficiency in provisioning and managing Azure services using Terraform IaC.- High proficiency in writing automation scripts and building CI/CD pipelines in Gitlab.- Programming skills on ARM,Terraform, Ansible, PowerShell, YAML , understanding of programming constructs (Java/Scala/Python).- Experience configuring storage accounts and clusters, and security, good knowledge on Docker and Kubernetes to manage microservices, exposure on Data Lake and Azure Databricks would be an added advantage- A proven track of work experience in cloud deployments (MS Azure preferred) in an agile SDLC environment, leveraging modern programming languages & DevOps. Additional Information: The candidate should have a minimum of 5 years of experience in DevOps and cloud infrastructure with strong expertise in Azure services.This position is based in Pune.A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
• Bachelor’s degree in Computer Science, Information Technology, Finance, or related field. Workday certified preferred
3–6+ years of experience in Workday integration development.
Strong expertise in Workday Studio, EIB, Core Connectors, Workday Web Services (SOAP/REST).
• Hands-on experience with Workday Financials and/or Supply Chain Management modules.
• Strong knowledge of FSCM business processes such as Procure-to-Pay (P2P), Order-to-Cash (O2C), Expenses, and Supplier Management.
• Proficiency in XML, XSLT, XPATH, Java, JSON, and SQL for integration development.
• Experience with integration middleware and third-party systems (e.g., banks, suppliers, procurement systems, payment gateways).
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication skills to work with business and technical stakeholders. Workday certification preferred
• General Ledger (GL)
• Accounts Payable (AP) / Accounts Receivable (AR)
• Asset Management
• Expenses
• Procurement / Supplier Accounts
• Banking & Settlement
• Financial Reporting & Analytics
• Hands-on configuration experience with Business Processes, Security, and Workday Setup
• Strong understanding of Workday Reporting (Advanced Reports, Composite, Matrix, Workday Prism).
Solid grounding in accounting principles (GAAP, IFRS).
• Understanding of multi-entity, multi-currency consolidations.
• Exposure to financial planning, budgeting & forecasting.
• Experience with audit, compliance, and controls (SOX, internal controls, statutory reporting).
Workday certified preferred
• Experience with Business Process Framework (approvals, routing, conditions).
• Strong knowledge of Workday security model (roles, domains, segregation of duties).
• Proven experience configuring and implementing Workday Procurement modules.
• Experience with Workday Supplier Portal and onboarding flows.
• Ability to configure catalogs, requisitions, and supplier invoices.
• Exposure to Workday Prism Analytics for procurement data insights.
• Strong knowledge of Procure-to-Pay (P2P) lifecycle.
• Experience with supplier management (onboarding, vetting, compliance).
• Familiarity with contract lifecycle management in .Workday .Workday certified preferred.
• Understanding of expense management and policies.
• Knowledge of 3-way match process (PO, receipt, invoice).
• Expertise in tax handling, payment terms, and settlement processes.
• Familiarity with multi-entity and multi-currency procurement.
• Understanding of finance and procurement integration points (GL, AP).
• Ability to perform fit-gap analysis between business needs and Workday functionality.
• Support audit, compliance, and procurement policy enforcement.
• Workday certifications in Financials or Procurement modules (preferred).
•Strong communication and stakeholder management skills.
•Self-starter with a high degree of ownership and accountability.
•Ability to manage multiple priorities in a fast-paced environment.
•Detail-oriented with a strong focus on process improvement.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :HCM Technical, Workday Integration Cloud and Cloud Connect
Pointers from the manager
· Data Governance concepts and frameworks
· Working with Data Catalogs and Business Glossaries
· Experience using tools like Alation or Collibra
· Ability to collaborate with business and technical teams to maintain metadata and data definitions.
· Understanding of SAP finance data Structure or SAP Finance Master Data
Requirements
· 9+ years of experience of implementing data governance in SAP environment both transactional and master data.
· Expert knowledge of data governance concepts around data definition and catalog, data ownership, data lineage, data policies and controls, data monitoring and data governance forums.
· Experience of driving large, multi-year transformational change across multiple geographies across multiple data domains.
· Leadership qualities to steer the team and drive the Data governance forum meetings.
· Ability to influence senior stakeholders and secure sponsorship/buy-in for data transformation agenda.
Roles and responsibilities
· Coordinating with Data Owners to enable identification of Critical data elements for SAP master Data – Supplier/Finance/Bank master.
· Develop and maintain a business-facing data glossary and data catalog for SAP master data (Supplier, Customer, Finance (GL, Cost Center, Profit Center etc), capturing data definitions, lineage, and usage for relevant SAP master Data Define Data governance framework:
· Develop and implement data governance policies, standards, and processes to ensure data quality, data management, and compliance for relevant SAP Master Data (Finance, Supplier and Customer Master Data)
· Conduct data quality assessments and implement corrective actions to address data quality issues.
· Collaborate with cross-functional teams to ensure data governance practices are integrated into all SAP relevant business processes.
· Data Cataloging and Lineage: Manage data cataloging and lineage to provide visibility into data assets, their origins, and transformations in SAP environment
· Facilitate governance forums, data domain councils, and change advisory boards to review data issues, standards, and continuous improvements.
· Responsible to prepare data documentation, including data models, process flows, governance policies, and stewardship responsibilities.
· Work closely with IT, data management teams, and business units to implement data
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Row No.
SBU
Competency
PwC
Entity
Type of
Request
No. of
resource requirements
Roles and
responsibilities of TPRs
Expected
Payout
Expected
Duration
Mention
Skills
Mention Experience
Range (Min/Max)
Mention
Location
Sourcing SPOC
7346
Risk Consulting
Cyber
PricewaterhouseCoopers Services LLP
Signed
1
ServiceNow GRC BA + GRC Functional QA
Need a candidate with a combination of these skills
INR 13 LPA - INR 23 LPA
Depending on experience
12 Months
ServiceNow GRC BA + GRC Functional QA
5-10 Years
Pune
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
3-6 years’ recent hands-on experience in Functional Test Automation
· At least 3 years proven experience in QA automation (C#, Selenium)
· Experience of API testing using SOAPUI/Postman/ReqnRoll framework
· Familiar with Microsoft C#/ASP.NET/SQL Server technology stack
· In-depth knowledge of HTML5, CSS3, Angular and JavaScript
· Experience with SOAP/REST APIs
· Experience with the Azure Test case management tool is a plus
· Experience with any Salesforce application is a plus
· ‘Test to break” mentalit
Responsibilities
3-6 years’ recent hands-on experience in Functional Test Automation
· At least 3 years proven experience in QA automation (C#, Selenium)
· Experience of API testing using SOAPUI/Postman/ReqnRoll framework
· Familiar with Microsoft C#/ASP.NET/SQL Server technology stack
· In-depth knowledge of HTML5, CSS3, Angular and JavaScript
· Experience with SOAP/REST APIs
· Experience with the Azure Test case management tool is a plus
· Experience with any Salesforce application is a plus
· ‘Test to break” mentalit
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Strong experience with core AWS services VPC, EC2, S3, IAM, Route 53, Backups, EKS, SSO, MSK, Security Hub, GuardDuty, and related securitycompliance tooling.Advanced networking knowledge, including hands-on experience with AWS Transit Gateway (TGW) and Direct Connect setup, troubleshooting, and hybrid connectivity.Observability Monitoring Experience with Amazon CloudWatch, Grafana, OpenTelemetry (OTEL), and proactive alerting and telemetry configuration.Infrastructure as Code Automation Proficient in Terraform, GitLab CICD, and Shell scripting for end-to-end automation.Container Orchestration Solid understanding of Kubernetes (EKS) and Istio service mesh for traffic management, security, and observability.Security Patching Experienced in patching and vulnerability remediation in cloud-native and containerized environments, aligned with best practices and compliance.Programming Scripting Hands-on Python or Bash development experience for scripting, automation, and infrastructure tooling.Problem-solving mindset with the ability to work efficiently in fast-paced, AgileScrum environments and collaborate across cross-functional teams.Work in fast paced environments.
Responsibilities
Job Description: Strong experience with core AWS services VPC, EC2, S3, IAM, Route 53, Backups, EKS, SSO, MSK, Security Hub, GuardDuty, and related securitycompliance tooling.Advanced networking knowledge, including hands-on experience with AWS Transit Gateway (TGW) and Direct Connect setup, troubleshooting, and hybrid connectivity.Observability Monitoring Experience with Amazon CloudWatch, Grafana, OpenTelemetry (OTEL), and proactive alerting and telemetry configuration.Infrastructure as Code Automation Proficient in Terraform, GitLab CICD, and Shell scripting for end-to-end automation.Container Orchestration Solid understanding of Kubernetes (EKS) and Istio service mesh for traffic management, security, and observability.Security Patching Experienced in patching and vulnerability remediation in cloud-native and containerized environments, aligned with best practices and compliance.Programming Scripting Hands-on Python or Bash development experience for scripting, automation, and infrastructure tooling.Problem-solving mindset with the ability to work efficiently in fast-paced, AgileScrum environments and collaborate across cross-functional teams.Work in fast paced environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
