Forgerock Identity Management Role Descriptions: Role - MERITAGE HOMES UI Developer Requirement3-5 years of experience with .Net or .Net Core3 years working with web development technologies such as HTML| CSS| and JavaScript1-2 years of experience with SQLFamiliarity with using third-party APIs and building custom APIsExperience with Azure| AWS| or Google Cloud platformsFamiliarity with CMS systems and integrating multiple platformsPreferred SkillsReactNext.jsTailwind CSSNode.jsExperience with SitecoreContainers
Essential Skills: Role - MERITAGE HOMES UI Developer Requirement3-5 years of experience with .Net or .Net Core3 years working with web development technologies such as HTML| CSS| and JavaScript1-2 years of experience with SQLFamiliarity with using third-party APIs and building custom APIsExperience with Azure| AWS| or Google Cloud platformsFamiliarity with CMS systems and integrating multiple platformsPreferred SkillsReactNext.jsTailwind CSSNode.jsExperience with SitecoreContainers
Desirable Skills:
Keyword:
Skills: Digital : HTML5-CSS3~Digital : ReactJS~PL/SQL~Core .NET Technologies~Foundation : JavaScript
Experience Required: 4-6
Responsibilities
Forgerock Identity Management Role Descriptions: Role - MERITAGE HOMES UI Developer Requirement3-5 years of experience with .Net or .Net Core3 years working with web development technologies such as HTML| CSS| and JavaScript1-2 years of experience with SQLFamiliarity with using third-party APIs and building custom APIsExperience with Azure| AWS| or Google Cloud platformsFamiliarity with CMS systems and integrating multiple platformsPreferred SkillsReactNext.jsTailwind CSSNode.jsExperience with SitecoreContainers
Essential Skills: Role - MERITAGE HOMES UI Developer Requirement3-5 years of experience with .Net or .Net Core3 years working with web development technologies such as HTML| CSS| and JavaScript1-2 years of experience with SQLFamiliarity with using third-party APIs and building custom APIsExperience with Azure| AWS| or Google Cloud platformsFamiliarity with CMS systems and integrating multiple platformsPreferred SkillsReactNext.jsTailwind CSSNode.jsExperience with SitecoreContainers
Desirable Skills:
Keyword:
Skills: Digital : HTML5-CSS3~Digital : ReactJS~PL/SQL~Core .NET Technologies~Foundation : JavaScript
Experience Required: 4-6
Salary : Rs. 55,000.0 - Rs. 95,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Analyst
Work Location: ~PUNE~GURGAON~CHENNAI~BANGALORE~HYDERABAD~
Duration: 6 months
Skills Required: Business Analysis~Digital : Python~Data Concepts & Data Modelling~Data Analytics & Insights : ignio AIOps~MySQL
Relevant Experience Range in Required Skills: 8 to 10 Years
Job Description:
1. An understanding of data analysis tools and methodologies with the ability to develop business and technical solutions.
2. Good knowledge of the Data Modelling, Data Controls Assurance.
3. Strong influencing skills, with the ability to present complex data analysis in a clear and concise manner to gain buy-in from stakeholders.
4. An awareness of Financial Crime regulatory frameworks.
5. Excellent communication and collaboration skills with internal and external stakeholders.
6. Experience in managing action plans to address operational risk.
7. Good knowledge of common banking products and how they are used.
8. Ability to interpret business and data requirements that drive the business solution.
9. Experienced in SQL with ability to interpret data models.
10. Proficient in creating supporting information e.g., presentations for screen sharing during complex discussions with parties across multiple locations.
11. Good at problem solving and pro-active engaging with others to ascertain the full impact of defects and changes identifying interdependencies.
12. Experience in documenting requirement suser stories, solution options, functional design, and data mapping.
Responsibilities
Job Title: Analyst
Work Location: ~PUNE~GURGAON~CHENNAI~BANGALORE~HYDERABAD~
Duration: 6 months
Skills Required: Business Analysis~Digital : Python~Data Concepts & Data Modelling~Data Analytics & Insights : ignio AIOps~MySQL
Relevant Experience Range in Required Skills: 8 to 10 Years
Job Description:
1. An understanding of data analysis tools and methodologies with the ability to develop business and technical solutions.
2. Good knowledge of the Data Modelling, Data Controls Assurance.
3. Strong influencing skills, with the ability to present complex data analysis in a clear and concise manner to gain buy-in from stakeholders.
4. An awareness of Financial Crime regulatory frameworks.
5. Excellent communication and collaboration skills with internal and external stakeholders.
6. Experience in managing action plans to address operational risk.
7. Good knowledge of common banking products and how they are used.
8. Ability to interpret business and data requirements that drive the business solution.
9. Experienced in SQL with ability to interpret data models.
10. Proficient in creating supporting information e.g., presentations for screen sharing during complex discussions with parties across multiple locations.
11. Good at problem solving and pro-active engaging with others to ascertain the full impact of defects and changes identifying interdependencies.
12. Experience in documenting requirement suser stories, solution options, functional design, and data mapping.
Salary : Rs. 90,000.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Desired Competencies (Technical/Behavioral Competency)
• 4+ years of relevant experience in Pyspark and Azure Databricks.
• Proficiency in integrating, transforming and consolidating data from various structured and unstructured data sources.
• Good experience in SQL or native SQL query languages.
• Strong experience in implementing Databricks notebooks using Python.
• Good experience in Azure Data Factory, ADLS, Storage Services, Synapse, Serverless architecture, Azure functions.
• Strong knowledge of Data management principles.
• Experience in Azure DevOps and CI/CD deployments
• Strong problem solving and analytical skills.
• Experience with Agile development methodologies.
Microsoft Azure certifications (such as DP203) are preferred.
Expectations from the Role:
This role will provide an opportunity for the candidate to work with a team of developers and designers that are responsible for developing applications on Azure Data tech stack
Ideal candidates need to be creative problem solvers, self-motivated and tenacious when tackling tough issues and will have to contribute to process improvements by bringing in new ideas and techniques to enhance the design and development process.
Collaboratively working with the project data team members on projects and tasks. Self-driven learning of technologies
Location: ~MUMBAI~KOLKATA~NEW DELHI~CHENNAI~PUNE~HYDERABAD~BANGALORE~
Skills: Digital: Databricks
Experience Required: 4-6
Responsibilities
Desired Competencies (Technical/Behavioral Competency)
• 4+ years of relevant experience in Pyspark and Azure Databricks.
• Proficiency in integrating, transforming and consolidating data from various structured and unstructured data sources.
• Good experience in SQL or native SQL query languages.
• Strong experience in implementing Databricks notebooks using Python.
• Good experience in Azure Data Factory, ADLS, Storage Services, Synapse, Serverless architecture, Azure functions.
• Strong knowledge of Data management principles.
• Experience in Azure DevOps and CI/CD deployments
• Strong problem solving and analytical skills.
• Experience with Agile development methodologies.
Microsoft Azure certifications (such as DP203) are preferred.
Expectations from the Role:
This role will provide an opportunity for the candidate to work with a team of developers and designers that are responsible for developing applications on Azure Data tech stack
Ideal candidates need to be creative problem solvers, self-motivated and tenacious when tackling tough issues and will have to contribute to process improvements by bringing in new ideas and techniques to enhance the design and development process.
Collaboratively working with the project data team members on projects and tasks. Self-driven learning of technologies
Location: ~MUMBAI~KOLKATA~NEW DELHI~CHENNAI~PUNE~HYDERABAD~BANGALORE~
Skills: Digital: Databricks
Experience Required: 4-6
Salary : Rs. 70,000.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Requirement ID: 10528689
Job Title: Developer
Work Location: Pune, Hyderabad , Bangalore, Chennai, Kochi, Bhubaneshwar
Duration: 6 months
Skills Required: Digital : Python
Experience Range in Required Skills: 8 to 10 Years
Job Description: Python Developers
Responsibility of / Expectations from the Role
1 5+ years’ experience as Python Developer / Designer
2 Researching, designing, implementing, and managing software programs.
3 Used Python for data engineering (Processing data).
4 Have experience in processing structured/unstructured/semi-structured data using python. Ex. CSV, XML, HTML, SQL and JSON.
5 Testing and evaluating new programs.
6 Knowledge or Working with Pandas and Boto3 in Python is a Plus.
7 Identifying areas for modification in existing programs and subsequently developing these modifications.
8 Write effective, scalable code
9 Develop back-end components to improve responsiveness and overall performance
10 Implement security and data protection solutions
Note:Do not need candidate like full stack developer/Using Python for Web development/API development using Django module.
Good-to-Have- Pandas and Boto3
Responsibilities
Requirement ID: 10528689
Job Title: Developer
Work Location: Pune, Hyderabad , Bangalore, Chennai, Kochi, Bhubaneshwar
Duration: 6 months
Skills Required: Digital : Python
Experience Range in Required Skills: 8 to 10 Years
Job Description: Python Developers
Responsibility of / Expectations from the Role
1 5+ years’ experience as Python Developer / Designer
2 Researching, designing, implementing, and managing software programs.
3 Used Python for data engineering (Processing data).
4 Have experience in processing structured/unstructured/semi-structured data using python. Ex. CSV, XML, HTML, SQL and JSON.
5 Testing and evaluating new programs.
6 Knowledge or Working with Pandas and Boto3 in Python is a Plus.
7 Identifying areas for modification in existing programs and subsequently developing these modifications.
8 Write effective, scalable code
9 Develop back-end components to improve responsiveness and overall performance
10 Implement security and data protection solutions
Note:Do not need candidate like full stack developer/Using Python for Web development/API development using Django module.
Good-to-Have- Pandas and Boto3
Salary : Rs. 90,000.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Digital: Python
Role Descriptions:
- Design| develop| and maintain Python-based applications| APIs| and automation scripts.
- Write clean| efficient| and reusable code following best practices.
- Collaborate with product owners| business analysts| and QA teams to translate requirements into technical solutions.
- Integrate applications with relational and NoSQL databases.
- Optimize performance| scalability| and reliability of backend services.
- Conduct unit testing| debugging| and participate in code reviews. Work.
- Work with CICD pipelines to ensure smooth deployments.
- Document technical designs| workflows| and maintain project repositories.
- Provide production support and troubleshoot issues when required.
Essential Skills:
- 4-6 years of professional experience in Python development.
- Strong knowledge of frameworks such as Django| Flask| or FastAPI.
- Experience with RESTful APIs and microservices architecture.
- Proficiency in SQL and database design (PostgreSQL| MySQL| or similar).
- Familiarity with Git| Jenkins| or other CICD tools.
- Solid understanding of OOP concepts| design patterns| and best
Responsibilities
Digital: Python
Role Descriptions:
- Design| develop| and maintain Python-based applications| APIs| and automation scripts.
- Write clean| efficient| and reusable code following best practices.
- Collaborate with product owners| business analysts| and QA teams to translate requirements into technical solutions.
- Integrate applications with relational and NoSQL databases.
- Optimize performance| scalability| and reliability of backend services.
- Conduct unit testing| debugging| and participate in code reviews. Work.
- Work with CICD pipelines to ensure smooth deployments.
- Document technical designs| workflows| and maintain project repositories.
- Provide production support and troubleshoot issues when required.
Essential Skills:
- 4-6 years of professional experience in Python development.
- Strong knowledge of frameworks such as Django| Flask| or FastAPI.
- Experience with RESTful APIs and microservices architecture.
- Proficiency in SQL and database design (PostgreSQL| MySQL| or similar).
- Familiarity with Git| Jenkins| or other CICD tools.
- Solid understanding of OOP concepts| design patterns| and best
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Microservices~Digital : Spring Boot~Core Java
We are seeking an experienced Java Full Stack Developer with strong expertise in Java 8 and above, Spring Boot, Microservices, and ReactJS, along with solid backend data handling using JPA, Hibernate, SQL, and Snowflake. The ideal candidate will contribute to end to end application development, building scalable backend services and responsive frontend interfaces.
Key Responsibilities
Backend Development (Java / Microservices)
• Design, develop, and maintain applications using Java 8+
• Build and deploy Spring Boot–based Microservices
• Develop secure and scalable RESTful APIs
• Implement business logic, validations, and exception handling
• Use JPA and Hibernate for ORM and database interactions
• Ensure performance, scalability, and reliability of services
Frontend Development (ReactJS)
• Develop modern, responsive user interfaces using ReactJS
• Build reusable components and manage state using Redux / Context API
• Integrate frontend components with backend APIs
• Work closely with UI/UX teams to implement designs accurately
• Optimize applications for performance and cross browser compatibility
Database & Data Platform
• Write and optimize SQL queries
• Work with relational databases and Snowflake
• Perform data modeling and data validation
Responsibilities
We are seeking an experienced Java Full Stack Developer with strong expertise in Java 8 and above, Spring Boot, Microservices, and ReactJS, along with solid backend data handling using JPA, Hibernate, SQL, and Snowflake. The ideal candidate will contribute to end to end application development, building scalable backend services and responsive frontend interfaces.
Key Responsibilities
Backend Development (Java / Microservices)
• Design, develop, and maintain applications using Java 8+
• Build and deploy Spring Boot–based Microservices
• Develop secure and scalable RESTful APIs
• Implement business logic, validations, and exception handling
• Use JPA and Hibernate for ORM and database interactions
• Ensure performance, scalability, and reliability of services
Frontend Development (ReactJS)
• Develop modern, responsive user interfaces using ReactJS
• Build reusable components and manage state using Redux / Context API
• Integrate frontend components with backend APIs
• Work closely with UI/UX teams to implement designs accurately
• Optimize applications for performance and cross browser compatibility
Database & Data Platform
• Write and optimize SQL queries
• Work with relational databases and Snowflake
• Perform data modeling and data validation
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Microservices~Digital : Spring Boot~Core Java
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to streamline processes and improve overall efficiency in software development.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of software specifications and design.
- Collaborate with cross-functional teams to gather requirements and provide technical insights.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).
- Strong understanding of software development life cycle methodologies.
- Experience with modern programming languages and frameworks.
- Ability to troubleshoot and resolve software issues effectively.
- Familiarity with agile development practices and tools.
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to streamline processes and improve overall efficiency in software development.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of software specifications and design.
- Collaborate with cross-functional teams to gather requirements and provide technical insights.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).
- Strong understanding of software development life cycle methodologies.
- Experience with modern programming languages and frameworks.
- Ability to troubleshoot and resolve software issues effectively.
- Familiarity with agile development practices and tools.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :ServiceNow Configuration Management Database
Key Responsibilities:
1. Design and Implementation: Lead the design, configuration, and implementation of SAP MDG solutions, ensuring seamless integration with business processes.
2. Custom Development: Develop and enhance custom objects, including UI components, BRF+ rules, workflows, and data models.
3. Data Governance: Design and implement data models, replication frameworks, and integration scenarios with SAP and non-SAP systems, ensuring data quality and integrity.
4. Collaboration: Work with business users, functional consultants, and technical teams to gather requirements and provide solutions.
5. Testing and Documentation: Oversee unit testing, integration testing, and support user acceptance testing (UAT), preparing detailed technical and functional documentation.
6. Training and Support: Conduct training sessions for end-users and support teams, ensuring smooth system adoption and operation.
Technical Skills:
1. SAP MDG: Strong knowledge of SAP Master Data Governance, including data modeling, data quality management, and data replication.
2. ABAP: Proficiency in ABAP programming, including Web Dynpro ABAP and FPM.
3. BRF+:Expertise in Business Rule Framework plus (BRF+) for business logic and decision-making.
4. SAP S/4HANA:Understanding of S/4HANA architecture and integration with SAP MDG.
5. Data Integration: Experience with SAP PI/PO, IDocs, BAPIs, and ALE/IDocs for data integration.
Functional Skills:
1. Master Data Management: Strong understanding of master data processes in areas like procurement, sales, and supply chain.
2. Data Governance: Knowledge of data governance principles and best practices in SAP environments.
3. Analytical and Problem-Solving: Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical specifications .
Qualifications:
1. Education:*Bachelor's or master’s degree in computer science, Information Technology, or a related field.
2. Experience: Minimum 6 years of experience in SAP MDG, with at least 3 years in a techno-functional role.
3. Certifications: SAP Certified Application Associate – SAP Master Data Governance (MDG) is preferred .
Responsibilities
Key Responsibilities:
1. Design and Implementation: Lead the design, configuration, and implementation of SAP MDG solutions, ensuring seamless integration with business processes.
2. Custom Development: Develop and enhance custom objects, including UI components, BRF+ rules, workflows, and data models.
3. Data Governance: Design and implement data models, replication frameworks, and integration scenarios with SAP and non-SAP systems, ensuring data quality and integrity.
4. Collaboration: Work with business users, functional consultants, and technical teams to gather requirements and provide solutions.
5. Testing and Documentation: Oversee unit testing, integration testing, and support user acceptance testing (UAT), preparing detailed technical and functional documentation.
6. Training and Support: Conduct training sessions for end-users and support teams, ensuring smooth system adoption and operation.
Technical Skills:
1. SAP MDG: Strong knowledge of SAP Master Data Governance, including data modeling, data quality management, and data replication.
2. ABAP: Proficiency in ABAP programming, including Web Dynpro ABAP and FPM.
3. BRF+:Expertise in Business Rule Framework plus (BRF+) for business logic and decision-making.
4. SAP S/4HANA:Understanding of S/4HANA architecture and integration with SAP MDG.
5. Data Integration: Experience with SAP PI/PO, IDocs, BAPIs, and ALE/IDocs for data integration.
Functional Skills:
1. Master Data Management: Strong understanding of master data processes in areas like procurement, sales, and supply chain.
2. Data Governance: Knowledge of data governance principles and best practices in SAP environments.
3. Analytical and Problem-Solving: Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical specifications .
Qualifications:
1. Education:*Bachelor's or master’s degree in computer science, Information Technology, or a related field.
2. Experience: Minimum 6 years of experience in SAP MDG, with at least 3 years in a techno-functional role.
3. Certifications: SAP Certified Application Associate – SAP Master Data Governance (MDG) is preferred .
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Responsibilities
Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Salary : Rs. 40,000.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
