Key Responsibilities / Authorities
Candidate Support: Receive inbound calls/emails/chats and log cases/interactions accurately in the required tool.
Self-Service Navigation: Guide candidates on the self-service portal and resolve basic queries.
Data Security: Perform security verifications per company policies and GDPR guidelines.
Outbound Calling: Place outbound calls to candidates when required, in line with client/company guidelines
Quality & Productivity: Meet call quality, data quality, and productivity targets consistently
Responsibilities
Personal Attributes
Flexible to work in US/UK shifts as per business needs.
Ability to work under pressure with a positive attitude.
Team player, quick learner, punctual and disciplined.
Customer focused, results driven, high attention to detail.High standards of integrity.
Eligibility Education: Any Graduate.
Communication: Must clear voice & written assessment rounds.
Shifts: Comfortable with night shifts and rotational week-offs.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Summary: As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing modern frameworks and agile practices to deliver scalable and high-performing solutions tailored to meet specific business needs. You will engage in coding, testing, and debugging activities while ensuring that the software aligns with the overall project goals and quality standards. Additionally, you will participate in team meetings to discuss progress, challenges, and innovative ideas for improvement, fostering a collaborative and productive work environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve software development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities Billing.- Strong understanding of software development life cycle methodologies.- Experience with modern programming languages and frameworks.- Ability to troubleshoot and resolve software issues effectively.- Familiarity with agile project management tools and practices. Additional Information: - The candidate should have minimum 5 years of experience in SAP for Utilities Billing.- This position is based at our Pune office.- A 15 years full time education is required.
Comments for Suppliers: SAP for Utilities Billing
Responsibilities
Summary: As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing modern frameworks and agile practices to deliver scalable and high-performing solutions tailored to meet specific business needs. You will engage in coding, testing, and debugging activities while ensuring that the software aligns with the overall project goals and quality standards. Additionally, you will participate in team meetings to discuss progress, challenges, and innovative ideas for improvement, fostering a collaborative and productive work environment. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve software development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities Billing.- Strong understanding of software development life cycle methodologies.- Experience with modern programming languages and frameworks.- Ability to troubleshoot and resolve software issues effectively.- Familiarity with agile project management tools and practices. Additional Information: - The candidate should have minimum 5 years of experience in SAP for Utilities Billing.- This position is based at our Pune office.- A 15 years full time education is required.
Comments for Suppliers: SAP for Utilities Billing
Salary : Rs. 0.0 - Rs. 1,44,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Provide exceptional customer support by addressing inquiries and resolving issues promptly. Collaborate with cross-functional teams to enhance service delivery and improve processes. Document and track incidents and resolutions to maintain accurate records. Stay updated on the latest technologies and best practices to enhance service efficiency. Contribute to team meetings by sharing insights and suggesting improvements.RR Number :RRN000363Backfill Employee Name :Noel A KobalkarBackfill Employee ID :14059468Role off date :2nd June'26Type of resource :Backfill
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Pune Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Provide exceptional customer support by addressing inquiries and resolving issues promptly. Collaborate with cross-functional teams to enhance service delivery and improve processes. Document and track incidents and resolutions to maintain accurate records. Stay updated on the latest technologies and best practices to enhance service efficiency. Contribute to team meetings by sharing insights and suggesting improvements.RR Number :RRN000363Backfill Employee Name :Noel A KobalkarBackfill Employee ID :14059468Role off date :2nd June'26Type of resource :Backfill
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
PL/SQL~BaNCS Payments - Swift~BFS-Cards Transaction Lifecycle
Design, implement and maintain Java-based applications that can be high-volume and low-latency
• 5 to 7 years of experience on TLM Premium, TLM control, TLM Recon Admin, TLM Design Studio, TLM smart Studio, TLM Web Connect, TLM CT Tool & TLM Smart Schema [TLM v2.7]; experience on TLM Premium (v2.5 or V3.0) is mandatory
• Experience on SmartStream suite of tools and any other reconciliation platform to implement end to end delivery of reconciliations
• Technical knowledge of TLM product & using the vendors application tools and customize the user interface screens, system workflow and database structures to meet new version of TLM; TLM Schema Design and use of TLM Smart Schema
• Worked on large and complex code base
* Technical knowledge of TLM product & using the vendors application tools and customize the user interface screens, system workflow and database structures to meet new version of TLM.
* Building of CT packages and applying the packages to target environments. Progressing system changes within the applications, component testing and integration testing solutions as far as 'ready for UAT'
* TLM Schema Design and use of TLM Smart Schema
* Amending the configuration in Control to accommodate the upgrade changes
• Hands on skillset to be able to handle end to end delivery of – Intersystems trade/positions recs, Intersystems cash recs, Cash Balance/Transactions, Stock Positions / transactions recs
• Proven experience on SQL / PLSQL with hands on
• Hands on Production environments on different Oss - Unix / Windows
• Good understanding of Agile methodology and development.
• Good to have - DevOps tooling experience, CI/CD pipeline, automation involved SQL / PLSQL; should have worked as a DevOps engineer in of one the previous role
• Good to have - Good understanding and working experience of python and Django framework to handle file processing, creating BOTs, automation and innovation etc.
• Good to have - Worked on automation using Python and Django to reduce TPAMs, accesses to production, minimizing incidents, etc
• Play the role of individual contributor as TLM developer, also doing Production Support as required / rotational basis / as per DevOps model.
• Proven experience on SQL / PLSQL with hands on
• To be able to handle end to end delivery of – Intersystems trade/positions recs, Intersystems cash recs, Cash Balance/Transactions, Stock Positions / transactions recs
• Hands on Production environments on different Oss - Unix / Windows
• Previous experience in Banking and Finance domain
• Experience in agile delivery mechanism
• Any DevOps tooling experience, CI/CD pipeline, automation would be an added advantage
• Strong communication skills - experience of interfacing with IT Lead/Delivery Manager, Architect, business Product Owners and IT offshore teams
• Ability to deal with frequent changes
• Ability to work with Global stakeholders, vendors
• Must be able to work independently with minimum guidance
• Model - Strive to be Role Model for the peers
Responsibilities
PL/SQL~BaNCS Payments - Swift~BFS-Cards Transaction Lifecycle
Design, implement and maintain Java-based applications that can be high-volume and low-latency
• 5 to 7 years of experience on TLM Premium, TLM control, TLM Recon Admin, TLM Design Studio, TLM smart Studio, TLM Web Connect, TLM CT Tool & TLM Smart Schema [TLM v2.7]; experience on TLM Premium (v2.5 or V3.0) is mandatory
• Experience on SmartStream suite of tools and any other reconciliation platform to implement end to end delivery of reconciliations
• Technical knowledge of TLM product & using the vendors application tools and customize the user interface screens, system workflow and database structures to meet new version of TLM; TLM Schema Design and use of TLM Smart Schema
• Worked on large and complex code base
* Technical knowledge of TLM product & using the vendors application tools and customize the user interface screens, system workflow and database structures to meet new version of TLM.
* Building of CT packages and applying the packages to target environments. Progressing system changes within the applications, component testing and integration testing solutions as far as 'ready for UAT'
* TLM Schema Design and use of TLM Smart Schema
* Amending the configuration in Control to accommodate the upgrade changes
• Hands on skillset to be able to handle end to end delivery of – Intersystems trade/positions recs, Intersystems cash recs, Cash Balance/Transactions, Stock Positions / transactions recs
• Proven experience on SQL / PLSQL with hands on
• Hands on Production environments on different Oss - Unix / Windows
• Good understanding of Agile methodology and development.
• Good to have - DevOps tooling experience, CI/CD pipeline, automation involved SQL / PLSQL; should have worked as a DevOps engineer in of one the previous role
• Good to have - Good understanding and working experience of python and Django framework to handle file processing, creating BOTs, automation and innovation etc.
• Good to have - Worked on automation using Python and Django to reduce TPAMs, accesses to production, minimizing incidents, etc
• Play the role of individual contributor as TLM developer, also doing Production Support as required / rotational basis / as per DevOps model.
• Proven experience on SQL / PLSQL with hands on
• To be able to handle end to end delivery of – Intersystems trade/positions recs, Intersystems cash recs, Cash Balance/Transactions, Stock Positions / transactions recs
• Hands on Production environments on different Oss - Unix / Windows
• Previous experience in Banking and Finance domain
• Experience in agile delivery mechanism
• Any DevOps tooling experience, CI/CD pipeline, automation would be an added advantage
• Strong communication skills - experience of interfacing with IT Lead/Delivery Manager, Architect, business Product Owners and IT offshore teams
• Ability to deal with frequent changes
• Ability to work with Global stakeholders, vendors
• Must be able to work independently with minimum guidance
• Model - Strive to be Role Model for the peers
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :PL/SQL~BaNCS Payments - Swift~BFS-Cards Transaction Lifecycle
As a Test Automation Engineer, a typical day involves applying structured quality processes and leveraging automation tools to enhance testing products and solutions. In this role, you will go beyond script development to design, build, and scale a robust automation framework using Playwright as the core testing tool. The ideal candidate will bring a strategic mindset with strong experience in TypeScript/JavaScript-based automation frameworks and enterprise-level implementation.Your responsibilities will include continuous testing (functional, API, regression, and security), building automation strategies, and integrating testing within CI/CD pipelines to ensure high-quality releases. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Lead the design and development of scalable automation frameworks using Playwright.- Collaborate with cross-functional teams and contribute to key technical decisions.- Develop, execute, and maintain automated test scripts across UI, API, and regression layers.- Build reporting and observability dashboards for test execution and quality metrics.- Participate in code reviews, defect tracking, and continuous improvement initiatives.- Facilitate knowledge sharing sessions and mentor team members.- Maintain comprehensive documentation for testing processes and frameworks. Professional & Technical Skills: - Must To Have Skills: Strong proficiency in Automated Testing with Playwright using Typescript or JavaScript and FIX experience.Hands-on experience with TypeScript (preferred) / JavaScript- Good to Have: Strong understanding of CI/CD tools (Jenkins, GitHub Actions, etc.)- Experience in API testing and integration testing- Knowledge of test reporting tools and dashboards- Familiarity with performance and security testing methodologies- Understanding of DevOps and Continuous Testing practices- Understanding of software development life cycle and quality assurance processes. Additional Information: - The candidate should have minimum 5 years of experience in Automated Testing.- This position is based at our Pune office.- A 15 years full time education is required.
Responsibilities
As a Test Automation Engineer, a typical day involves applying structured quality processes and leveraging automation tools to enhance testing products and solutions. In this role, you will go beyond script development to design, build, and scale a robust automation framework using Playwright as the core testing tool. The ideal candidate will bring a strategic mindset with strong experience in TypeScript/JavaScript-based automation frameworks and enterprise-level implementation.Your responsibilities will include continuous testing (functional, API, regression, and security), building automation strategies, and integrating testing within CI/CD pipelines to ensure high-quality releases. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Lead the design and development of scalable automation frameworks using Playwright.- Collaborate with cross-functional teams and contribute to key technical decisions.- Develop, execute, and maintain automated test scripts across UI, API, and regression layers.- Build reporting and observability dashboards for test execution and quality metrics.- Participate in code reviews, defect tracking, and continuous improvement initiatives.- Facilitate knowledge sharing sessions and mentor team members.- Maintain comprehensive documentation for testing processes and frameworks. Professional & Technical Skills: - Must To Have Skills: Strong proficiency in Automated Testing with Playwright using Typescript or JavaScript and FIX experience.Hands-on experience with TypeScript (preferred) / JavaScript- Good to Have: Strong understanding of CI/CD tools (Jenkins, GitHub Actions, etc.)- Experience in API testing and integration testing- Knowledge of test reporting tools and dashboards- Familiarity with performance and security testing methodologies- Understanding of DevOps and Continuous Testing practices- Understanding of software development life cycle and quality assurance processes. Additional Information: - The candidate should have minimum 5 years of experience in Automated Testing.- This position is based at our Pune office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
