Job Description:
Service-now user administration
Solution designing and orchestration
Implementing Service-now changes Service Now upgrade
Second and third level support for Service-now incidents Development of Integrations using Service now Plugins Managing UAT, Test, Training and Production instances for Service-now Process Governance and Reporting Training & Self Development Activities
Essential Skills:
Should have working knowledge in Service Now in Development for at least 3-4 years
Experience in Catalog development in Service Portal
Hands on experience in designing and develooing various intergrations with Service Now
Knowledge of REST API and SOAP API5.
More than 3 years of experience in Java scripting. Should have been involved in at least one project/application rollout and transition/support and platform upgrade
Experience working in Service Now Eureka, Geneva, Istanbul and Kingston versions
ITIL V2/V3 Certification
Experience in Service-Now as a System Administrator or Architect or Programmer/Analyst.
Experience with Web Technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
Experience with IT Service Management Process and Tool Configuration and Administration
Ability to perform configurations and customizations of Service-Now applications, e,g. Service Catalog, Incident, Facilities, Security, CMDB and Change
Development and working experience on Service now plugins and Customizations
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
