Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Kolkata Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Kolkata Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Responsibilities
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Microsoft Dynamics 365 CRM Technical~Digital : Microsoft Power Platform~C# 5.0
We are seeking a skilled Microsoft Power Platform Developer with strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio. The role focuses on automating complex business processes, integrating with external systems, and delivering AI-driven solutions across the Microsoft ecosystem.
Technical Skills
• Hands on experience with Microsoft Dynamics 365 Contact Center CCaaS platform:
• Strong understanding of contact center concepts: IVR, ACD, CTI, call flows, routing strategies, omnichannel CX
• strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio
• Experience with API based integrations, cloud services, and authentication mechanisms
• Programming experience in C# , .net
• Knowledge of cloud native and serverless architectures
Responsibilities
We are seeking a skilled Microsoft Power Platform Developer with strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio. The role focuses on automating complex business processes, integrating with external systems, and delivering AI-driven solutions across the Microsoft ecosystem.
Technical Skills
• Hands on experience with Microsoft Dynamics 365 Contact Center CCaaS platform:
• Strong understanding of contact center concepts: IVR, ACD, CTI, call flows, routing strategies, omnichannel CX
• strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio
• Experience with API based integrations, cloud services, and authentication mechanisms
• Programming experience in C# , .net
• Knowledge of cloud native and serverless architectures
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Microsoft Dynamics 365 CRM Technical~Digital : Microsoft Power Platform~C# 5.0
Digital : ReactJS~Digital : Spring Boot~Oracle Application Development Framework (ADF)~Core Java
Role Descriptions: 1. Develop Spring Boot microservices (latest Java) to replacemodernize legacy business components as per sprint backlog. 2. Build REST APIs (OpenAPI)| validations| exception handling and API security patterns. 3. Implement persistence using JPAHibernateSpring Data developtune SQL for PostgreSQL and support DB migration fixes. 4. Developmaintain Spring Batch jobs (where applicable) including parameterization| retries and audit logging. 5. Support JasperReports integration where required (templatesparametersexports). 6. Write unitintegration tests (JUnitMockitoTestcontainers) and comply with SonarQube and SAST gates. 7. Package using Docker and assist with HelmKubernetes (AKS) deployment updates collaborate with DevOps on CICD. 8. Support SITUAT defects| runbook updates and KT use AI tools for documentationLLD templatescode scaffolding with peer review.
Responsibilities
Role Descriptions: 1. Develop Spring Boot microservices (latest Java) to replacemodernize legacy business components as per sprint backlog. 2. Build REST APIs (OpenAPI)| validations| exception handling and API security patterns. 3. Implement persistence using JPAHibernateSpring Data developtune SQL for PostgreSQL and support DB migration fixes. 4. Developmaintain Spring Batch jobs (where applicable) including parameterization| retries and audit logging. 5. Support JasperReports integration where required (templatesparametersexports). 6. Write unitintegration tests (JUnitMockitoTestcontainers) and comply with SonarQube and SAST gates. 7. Package using Docker and assist with HelmKubernetes (AKS) deployment updates collaborate with DevOps on CICD. 8. Support SITUAT defects| runbook updates and KT use AI tools for documentationLLD templatescode scaffolding with peer review.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Digital : ReactJS~Digital : Spring Boot~Oracle Application Development Framework (ADF)~Core Java
SAP Plant Maintenance (PM) Consultant with strong hands-on expertise in data migration, business process understanding, and documentation. The consultant will be responsible for supporting SAP PM implementations, enhancements, and operational support while ensuring data accuracy, process alignment, and comprehensive documentation. Perform end-to-end data migration activities, including: Data assessment, cleansing, validation, and reconciliation Preparation and execution of LSMW, Migration Cockpit, or other SAP data migration tools Migration of master data (Equipment, Functional Locations, BOMs, Task Lists) and transactional data
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
