Application Packaging
Role Descriptions: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management by identifying recurring patterns and preventative actions.
Essential Skills: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management b
Responsibilities
Role Descriptions: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management by identifying recurring patterns and preventative actions.
Essential Skills: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management b
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Provide Network Level
Role Descriptions: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management by identifying recurring patterns and preventative actions.
Essential Skills: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management b
Responsibilities
Role Descriptions: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management by identifying recurring patterns and preventative actions.
Essential Skills: Responsibilities Expectations from the Role1. Provide Network Level 12 support across LANWANWLANFirewall technologies.2. Operate and support F5 BIG-IP (LTMGTM as applicable) health checks| pools| virtual servers| iRules basic troubleshooting| certificate renewals and failover validation.3. Execute ITIL processes Incident| Change| Problem| Risk and Capacity Management (including PIRRCA inputs and change implementation with rollback plans).4. Manage and monitor Multi-Cloud WAN connectivity (AWSAzure and other cloud interconnects) including performanceavailability monitoring and routing validation.5. Ensure quick incident response and resolution aligned to agreed SLAs participate in on-call shift rotations as per operations model.6. Maintain SOPs| network diagrams| documentation and operational reporting (dailyweeklymonthly) for stakeholders and audits.7. Perform vulnerability remediation activities such as network device patchingfirmware upgrades and DNS updates as per change windows.8. Troubleshoot AWS Shared Services network components (VPCVPNTransit GatewayRoute TablesSecurity GroupsNACLs) in coordination with cloudplatform teams.9. Generate quarterly reports identifying LAN devices with outdated softwarefirmware and track remediation to closure.10. Manage MAC address whitelistingregistration when new endpoints are added to the network validate authorization and maintain assetnetwork access records.11. Manage| configure and maintain 11 Session Border Controllers (SBCs) monitoring| configuration backups| patching and vendor coordination.12. Monitor WAN circuits and coordinate with ISPstelecom providers for outages| degradations and planned maintenance validate restorations and update ticketing system.13. Perform L2 triage and provide technical guidance to L1 escalate complex issues to L3 with clear evidence (logs| PCAPs| timelines).14. Conduct post-incident documentation updates and contribute to problem management b
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Kolkata Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Kolkata Ops - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Responsibilities
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Develop a clear understanding of IT production systems to effectively respond to service disruptions.
Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts.
Follow established procedures to ensure timely resolution of incidents and minimize impact on users.
Communicate effectively with stakeholders to provide updates and gather necessary information for problem resolution.
Maintain accurate documentation of incidents and resolutions to support knowledge sharing within the team.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Microsoft Dynamics 365 CRM Technical~Digital : Microsoft Power Platform~C# 5.0
We are seeking a skilled Microsoft Power Platform Developer with strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio. The role focuses on automating complex business processes, integrating with external systems, and delivering AI-driven solutions across the Microsoft ecosystem.
Technical Skills
• Hands on experience with Microsoft Dynamics 365 Contact Center CCaaS platform:
• Strong understanding of contact center concepts: IVR, ACD, CTI, call flows, routing strategies, omnichannel CX
• strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio
• Experience with API based integrations, cloud services, and authentication mechanisms
• Programming experience in C# , .net
• Knowledge of cloud native and serverless architectures
Responsibilities
We are seeking a skilled Microsoft Power Platform Developer with strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio. The role focuses on automating complex business processes, integrating with external systems, and delivering AI-driven solutions across the Microsoft ecosystem.
Technical Skills
• Hands on experience with Microsoft Dynamics 365 Contact Center CCaaS platform:
• Strong understanding of contact center concepts: IVR, ACD, CTI, call flows, routing strategies, omnichannel CX
• strong expertise in building scalable, secure, and enterprise-grade solutions using Power Apps, Power Automate, Dataverse, Azure services, and Copilot Studio
• Experience with API based integrations, cloud services, and authentication mechanisms
• Programming experience in C# , .net
• Knowledge of cloud native and serverless architectures
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Microsoft Dynamics 365 CRM Technical~Digital : Microsoft Power Platform~C# 5.0
