• 5+ years of hands-on experience managing Couchbase in production environments. • Strong understanding of Couchbase architecture, clustering, replication, and XDCR. • Expertise in backup and restore strategies using cbbackupmgr and other tools. • Performance tuning and query optimization using N1QL. • Proficiency in Couchbase monitoring, logging, and troubleshooting. • Experience with Couchbase upgrades and patching. • Hands-on experience with high availability and disaster recovery for Couchbase. • Ability to work in team setting as well as independently. • Strong understanding of security and compliance, including encryption, auditing, and role-based access. • Strong experience with automation (e.g., Ansible, shell scripts) for database tasks. • Experience with Linux/Unix environments and system-level performance tuning. • Ability to manage multi-node, multi-region Couchbase clusters. • Good communication skills with both technical and management teams
Good-to-Have • Experience with Kubernetes and Couchbase Autonomous Operator. • Exposure to cloud platforms (AWS, Azure, GCP) with Couchbase deployments. • Familiarity with DevOps CI/CD tools for DB deployment automation. • Knowledge of JSON data modeling and access patterns. • Basic understanding of other NoSQL/SQL systems (MongoDB, Cassandra, PostgreSQL, etc.) • ITIL or other service management framework familiarity. • Experience with tools like Prometheus, Grafana, or Datadog for observability. • Participation in on-call rotations and incident management. • Any Cloud Database Certification (e.g., Azure, AWS, Google) are a strong plus.
Responsibilities
• 5+ years of hands-on experience managing Couchbase in production environments. • Strong understanding of Couchbase architecture, clustering, replication, and XDCR. • Expertise in backup and restore strategies using cbbackupmgr and other tools. • Performance tuning and query optimization using N1QL. • Proficiency in Couchbase monitoring, logging, and troubleshooting. • Experience with Couchbase upgrades and patching. • Hands-on experience with high availability and disaster recovery for Couchbase. • Ability to work in team setting as well as independently. • Strong understanding of security and compliance, including encryption, auditing, and role-based access. • Strong experience with automation (e.g., Ansible, shell scripts) for database tasks. • Experience with Linux/Unix environments and system-level performance tuning. • Ability to manage multi-node, multi-region Couchbase clusters. • Good communication skills with both technical and management teams
Good-to-Have • Experience with Kubernetes and Couchbase Autonomous Operator. • Exposure to cloud platforms (AWS, Azure, GCP) with Couchbase deployments. • Familiarity with DevOps CI/CD tools for DB deployment automation. • Knowledge of JSON data modeling and access patterns. • Basic understanding of other NoSQL/SQL systems (MongoDB, Cassandra, PostgreSQL, etc.) • ITIL or other service management framework familiarity. • Experience with tools like Prometheus, Grafana, or Datadog for observability. • Participation in on-call rotations and incident management. • Any Cloud Database Certification (e.g., Azure, AWS, Google) are a strong plus.
Salary : Rs. 55,000.0 - Rs. 1,25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
MS SQL Server Admin – L2, L3
Location: Chennai & Kolkata
Bill Rate: Category 2- Ensure candidates are submitted with bill rate as per the experience. We cannot have the same bill rate for 4 years & 7 years’ experience resource.
6-8 years= 55,000 to 95,000 Monthly
8-10 years- 65,000 to 1,25,000 Monthly
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title : Engineer
Work Location: Kolkata/WB
Skills Required : Digital : Google Data Engineering
Experience Range Required: 4 to 6
Job Description:
Data Engineering
Essential skills :
Data Engineering
Responsibilities
Job Title : Engineer
Work Location: Kolkata/WB
Skills Required : Digital : Google Data Engineering
Experience Range Required: 4 to 6
Job Description:
Data Engineering
Essential skills :
Data Engineering
Salary : Rs. 70,000.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Developer
Work Location: Hyderabad, TS/ Kolkata, WB
Skill Required: IT IS_CNS_Voice Network_Cisco
Experience Range in Required Skills: 8-10 Years
Job Description:
Voice Network Engineer
Job Title: Voice Collaboration Engineer
Location:- All location
Exp:- 6 to 10 years
Job Summary:-
The Voice Collaboration Engineer will play a key role in the Global Digital Workplace Team, focusing on the design, implementation, and support of enterprise voice solutions. This position will lead the transition from legacy Avaya systems to modern cloud-based platforms, including Microsoft Teams Calling and NICE CXone. The ideal candidate will have deep experience in enterprise telephony, contact center technologies, and voice analytics, with a strong emphasis on operational excellence and user experience.
Key Responsibilities:
• Lead the migration from Avaya telephony systems to Microsoft Teams Calling and NICE CXone cloud contact center.
• Configure and manage Microsoft Teams Phone System, including PSTN connectivity, Direct Routing, and integration with Clobba for call analytics and reporting.
• Design, implement, and maintain call flows, IVR scripts, and routing strategies within NICE CXone.
• Provide end-to-end support for enterprise voice systems, including troubleshooting SIP-based VoIP traffic and resolving call quality issues.
• Collaborate with telecom providers and third-party vendors to enable advanced voice features and ensure service reliability.
• Monitor system performance and usage metrics, and recommend improvements based on data-driven analysis.
• Maintain documentation for voice infrastructure, configurations, and operational procedures.
• Support workforce management and speech analytics initiatives within the contact center environment.
• Participate in planning and executing upgrades, migrations, and new deployments of voice communication systems.
• Provide technical guidance and mentorship to junior team members and cross-functional partners.
Skills, Knowledge, and Expertise:
• Deep understanding of Microsoft Teams Phone System, including deployment, configuration, and troubleshooting.
• Experience with Clobba or similar tools for Teams call analytics and reporting.
• Proven experience with NICE CXone, including IVR design, call routing, and contact center operations.
• Familiarity with Avaya telephony systems and experience supporting or migrating from legacy PBX environments.
• Strong knowledge of SIP, VoIP, and telecommunication network services.
• Ability to interpret and troubleshoot SIP-based call flows and logs.
• Understanding of contact center metrics, workforce management, and speech recognition technologies.
• Proficiency in Microsoft 365, PowerShell, and Teams-certified devices.
• Excellent communication, documentation, and problem-solving skills.
• Ability to work effectively in a fast-paced, global, and remote environment.
Required Qualifications:
• 5+ years of experience in enterprise voice engineering or contact center technologies.
• Hands-on experience with Microsoft Teams Phone, NICE CXone, and Avaya systems.
• Microsoft 365 Certified: Teams Administrator Associate or Teams Voice Engineer.
• Experience integrating call center platforms with CRM systems and developing advanced IVR applications.
• Strong vendor management and cross-functional collaboration skills.
Responsibilities
Job Title: Developer
Work Location: Hyderabad, TS/ Kolkata, WB
Skill Required: IT IS_CNS_Voice Network_Cisco
Experience Range in Required Skills: 8-10 Years
Job Description:
Voice Network Engineer
Job Title: Voice Collaboration Engineer
Location:- All location
Exp:- 6 to 10 years
Job Summary:-
The Voice Collaboration Engineer will play a key role in the Global Digital Workplace Team, focusing on the design, implementation, and support of enterprise voice solutions. This position will lead the transition from legacy Avaya systems to modern cloud-based platforms, including Microsoft Teams Calling and NICE CXone. The ideal candidate will have deep experience in enterprise telephony, contact center technologies, and voice analytics, with a strong emphasis on operational excellence and user experience.
Key Responsibilities:
• Lead the migration from Avaya telephony systems to Microsoft Teams Calling and NICE CXone cloud contact center.
• Configure and manage Microsoft Teams Phone System, including PSTN connectivity, Direct Routing, and integration with Clobba for call analytics and reporting.
• Design, implement, and maintain call flows, IVR scripts, and routing strategies within NICE CXone.
• Provide end-to-end support for enterprise voice systems, including troubleshooting SIP-based VoIP traffic and resolving call quality issues.
• Collaborate with telecom providers and third-party vendors to enable advanced voice features and ensure service reliability.
• Monitor system performance and usage metrics, and recommend improvements based on data-driven analysis.
• Maintain documentation for voice infrastructure, configurations, and operational procedures.
• Support workforce management and speech analytics initiatives within the contact center environment.
• Participate in planning and executing upgrades, migrations, and new deployments of voice communication systems.
• Provide technical guidance and mentorship to junior team members and cross-functional partners.
Skills, Knowledge, and Expertise:
• Deep understanding of Microsoft Teams Phone System, including deployment, configuration, and troubleshooting.
• Experience with Clobba or similar tools for Teams call analytics and reporting.
• Proven experience with NICE CXone, including IVR design, call routing, and contact center operations.
• Familiarity with Avaya telephony systems and experience supporting or migrating from legacy PBX environments.
• Strong knowledge of SIP, VoIP, and telecommunication network services.
• Ability to interpret and troubleshoot SIP-based call flows and logs.
• Understanding of contact center metrics, workforce management, and speech recognition technologies.
• Proficiency in Microsoft 365, PowerShell, and Teams-certified devices.
• Excellent communication, documentation, and problem-solving skills.
• Ability to work effectively in a fast-paced, global, and remote environment.
Required Qualifications:
• 5+ years of experience in enterprise voice engineering or contact center technologies.
• Hands-on experience with Microsoft Teams Phone, NICE CXone, and Avaya systems.
• Microsoft 365 Certified: Teams Administrator Associate or Teams Voice Engineer.
• Experience integrating call center platforms with CRM systems and developing advanced IVR applications.
• Strong vendor management and cross-functional collaboration skills.
Salary : Rs. 90,000.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
