Job Description
Responsibilities:-
1. Read, understand and analyze client process as per the business rules.
2. Execute the process accurately and timely as a hands on processor.
3. Escalate issues and seek advice when faced with complex issues/problems.
4. Participate in client conference calls and prepare ‘minutes of meeting’.
5. Ensure DTPs and JA’s are followed and updated regularly and train the team members on process updates.
6. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
7. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
8. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.
9. Update process metrics on daily basis and maintain MIS.
10. Always demonstrate the highest level of customer service.
11. Pay close attention to detail and follow through to resolve any outstanding issues.
12. Goes beyond immediate requests and activities to ensure both own and related tasks are completed.
Responsibilities
Experience in Transactional Ticketing Experience
Good Knowledge on SLA and DTP's
Ready for US - Night Shift
05:30 PM to 03:00AM
Good at communication
International employee and Client handling exp
Do not look for recruiter profile
Salary : Rs. 21,000.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
Primary Tasks
Develop and support the Salesforce Marketing Cloud and Sales Cloud platform
Support integrations between Salesforce Marketing Cloud and Salesforce, other systems
Engage with Support teams, business (online marketing), and other teams to develop solutions and resolve issues
Provide system administration support of the Salesforce Marketing Cloud environment, especially related to access management
Provide system administration support of the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
Skills & Requirements
2-4 years’ experience in Salesforce Marketing Cloud and thus Marketing domain knowledge
2-4 years’ experience in Salesforce Sales Cloud and thus Marketing domain knowledge
Integration of SFMC with SF Sales/Service cloud and other enterprise systems is required SOAP/REST
Hands-on experience on Journey Builder, Automation, Email Studio
Experience with Salesforce Lightning Interface
Declarative development (flows, process builder, and workflows)
Experience with Salesforce and other cloud system APIs, SQL, and ETL
Demonstrated ability to work in a distributed, team-oriented, collaborative environment
Good communication, analytical, troubleshooting, and problem-solving skills
Nice to have Salesforce Certification
Responsibilities
Roles & Responsibilities:
Primary Tasks
Develop and support the Salesforce Marketing Cloud and Sales Cloud platform
Support integrations between Salesforce Marketing Cloud and Salesforce, other systems
Engage with Support teams, business (online marketing), and other teams to develop solutions and resolve issues
Provide system administration support of the Salesforce Marketing Cloud environment, especially related to access management
Provide system administration support of the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
Skills & Requirements
2-4 years’ experience in Salesforce Marketing Cloud and thus Marketing domain knowledge
2-4 years’ experience in Salesforce Sales Cloud and thus Marketing domain knowledge
Integration of SFMC with SF Sales/Service cloud and other enterprise systems is required SOAP/REST
Hands-on experience on Journey Builder, Automation, Email Studio
Experience with Salesforce Lightning Interface
Declarative development (flows, process builder, and workflows)
Experience with Salesforce and other cloud system APIs, SQL, and ETL
Demonstrated ability to work in a distributed, team-oriented, collaborative environment
Good communication, analytical, troubleshooting, and problem-solving skills
Nice to have Salesforce Certification
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: PEGA CSA/CSSA Certified, Developer
Essential Skills:
1. minimum of 3+ years of experience in designing and developing applications using PEGA PRPC technologies.
2. Experience in building responsive using PEGA dynamic container, layouts, and skins.
3. Experience in building PEGA REST service APIs, and SOAP services.
4. Experience in consuming WSDLs and building services/listeners.
5. Strong knowledge of PEGA authentication methods.
6. Should possess very good communication skills. Experience with Agile (Scrum) development methodology. Should be CSA/CSSA certified.
Desirable Skills: Banking / Credit Cards domain experience would be an added advantage
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
1 ' Roles and Responsibilities:
• Capture business problems, value drivers, and functional/non-functional requirements and translate into functionality.
• Assess the risks, feasibility, opportunities, and business impact.
• Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.
• Create compelling business cases and establish approval, funding and prioritization.
• Create / update clear documentation of requirements to align with the solution over the project lifecycle.
• Ensure traceability of requirements from business needs through testing and scope changes, to final solution.
• Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled.
• Configure and document software and processes, using agreed standards and tools. Create acceptance criteria and validate that solutions meet business needs, through defining and coordinating testing.
• Create and present compelling business cases to justify solution value and establish approval, funding and prioritization.
• Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.
• Lead stakeholder management activities and large design sessions. Lead teams to complete business analysis on projects.
• Set the direction for business analysis activities. Propose improvements.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Skills requirements :
• Bachelor’s degree in computer science or in “STEM” Majors (Science, Technology, Engineering and Math)
• Medical Device Software
• 2+ years of strong hands-on experience in Software, System and hardware testing of medical device.
• Familiarity with Software as a Medical Device, embedded systems, and firmware.
• Test Automation
• Working knowledge on python, C++/C.
• Proficiency in test automation frameworks (e.g., Pytest, Gtest, squish).
• Experience in working with CI/CD pipelines.
• Tool Proficiency
• Use of tools for static code analysis (e.g., Coverity, Sonar), unit testing, integration testing, and system-level testing.
• Familiarity with tools like Jenkins, Git, Jira, TestRail, Application management (e.g., ALM) and code coverage tools(e.g., Bullseye).
• Good communication/ writing skills
• Confident in presenting test results and verification progress in team meetings or stakeholder reviews.
• Experience in Test case design techniques
• Ability to clearly document test plans, test cases, test results, and defect reports.
• Ability to collaborate with developers, QA, systems engineers, and regulatory teams.
Responsibilities
Skills requirements :
• Bachelor’s degree in computer science or in “STEM” Majors (Science, Technology, Engineering and Math)
• Medical Device Software
• 2+ years of strong hands-on experience in Software, System and hardware testing of medical device.
• Familiarity with Software as a Medical Device, embedded systems, and firmware.
• Test Automation
• Working knowledge on python, C++/C.
• Proficiency in test automation frameworks (e.g., Pytest, Gtest, squish).
• Experience in working with CI/CD pipelines.
• Tool Proficiency
• Use of tools for static code analysis (e.g., Coverity, Sonar), unit testing, integration testing, and system-level testing.
• Familiarity with tools like Jenkins, Git, Jira, TestRail, Application management (e.g., ALM) and code coverage tools(e.g., Bullseye).
• Good communication/ writing skills
• Confident in presenting test results and verification progress in team meetings or stakeholder reviews.
• Experience in Test case design techniques
• Ability to clearly document test plans, test cases, test results, and defect reports.
• Ability to collaborate with developers, QA, systems engineers, and regulatory teams.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :SDET - Software Development Engineer in Test
Perform operational data stewardship tasks as needed, including manual checks of data against source systems where appropriate
Test cases based on product specs and/or requirements gathered from team
Trace and debug data quality issue to root cause
Run test cases for in-development projects
Run regression test cases and data quality checks on live data products
Perform operational data stewardship tasks as needed, including manual checks of data against source systems where appropriate
Qualifications:
Requires solid-level SQL skills (3-4+ years) and Python (1-2+ yrs) to profile data out of new environment
Background in data engineering or analytics engineering a plus
Bachelor’s degree in Information Technology, Computer Science, Business Administration or Computer-related degree
Education Qualificaiton:
Bachelor’s degree in Information Technology, Computer Science, Business Administration or Computer-related degree
Responsibilities
Perform operational data stewardship tasks as needed, including manual checks of data against source systems where appropriate
Test cases based on product specs and/or requirements gathered from team
Trace and debug data quality issue to root cause
Run test cases for in-development projects
Run regression test cases and data quality checks on live data products
Perform operational data stewardship tasks as needed, including manual checks of data against source systems where appropriate
Qualifications:
Requires solid-level SQL skills (3-4+ years) and Python (1-2+ yrs) to profile data out of new environment
Background in data engineering or analytics engineering a plus
Bachelor’s degree in Information Technology, Computer Science, Business Administration or Computer-related degree
Education Qualificaiton:
Bachelor’s degree in Information Technology, Computer Science, Business Administration or Computer-related degree
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
6 Mandatory skills (Must Have) Azure Open AI with other Azure services and AI/ML background
7 Desired skills (Good to Have) Azure AI Chatbot Experience
8 Domain Knowledge (must have or good to have) Azure Open AI developers with strong Data modelling skills
9 Roles & Responsibilities to be performed Work on Various scope of project AI, GenAI, ML
10 Deliverables expected from this position Project Deliverables for project on AI, GenAI, ML
11 Any other details which client may want to share Resources should have good communications and good enough to take care of project on Individual basis
Responsibilities
6 Mandatory skills (Must Have) Azure Open AI with other Azure services and AI/ML background
7 Desired skills (Good to Have) Azure AI Chatbot Experience
8 Domain Knowledge (must have or good to have) Azure Open AI developers with strong Data modelling skills
9 Roles & Responsibilities to be performed Work on Various scope of project AI, GenAI, ML
10 Deliverables expected from this position Project Deliverables for project on AI, GenAI, ML
11 Any other details which client may want to share Resources should have good communications and good enough to take care of project on Individual basis
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
- Ensure reliable, scalable, and secure cloud-based data infrastructure.- Design, implement, and maintain AWS infrastructure with a focus on data products.- Automate infrastructure management using Pulumi, Terraform, and policy as code.- Monitor system health, optimize performance, and manage Kubernetes (EKS) clusters.- Implement security measures, ensure compliance, and mitigate risks.- Collaborate with development teams on deployment and operation of data applications.- Optimize data pipelines for efficiency and cost-effectiveness.- Troubleshoot issues, participate in incident response, and drive continuous improvement.- Experience with Kubernetes administration, data pipelines, and monitoring and obserability tools.- Excellent communication and problem-solving skills.- Self-driven, highly motivated and ability to work both independently and within a team.- Operate optimally in fast pace development environment with dynamic changes, tight deadlines and limited resources
Essential Skills:
- Ensure reliable, scalable, and secure cloud-based data infrastructure.- Design, implement, and maintain AWS infrastructure with a focus on data products.- Automate infrastructure management using Pulumi, Terraform, and policy as code.- Monitor system health, optimize performance, and manage Kubernetes (EKS) clusters.- Implement security measures, ensure compliance, and mitigate risks.- Collaborate with development teams on deployment and operation of data applications.- Optimize data pipelines for efficiency and cost-effectiveness.- Troubleshoot issues, participate in incident response, and drive continuous improvement.- Experience with Kubernetes administration, data pipelines, and monitoring and obserability tools.- Excellent communication and problem-solving skills.- Self-driven, highly motivated and ability to work both independently and within a team.- Operate optimally in fast pace development environment with dynamic changes, tight deadlines and limited resources
Desirable Skills:
- - Ensure reliable, scalable, and secure cloud-based data infrastructure.- Design, implement, and maintain AWS infrastructure with a focus on data products.- Automate infrastructure management using Pulumi, Terraform, and policy as code.- Monitor system health, optimize performance, and manage Kubernetes (EKS) clusters.- Implement security measures, ensure compliance, and mitigate risks.- Collaborate with development teams on deployment and operation of data applications.- Optimize data pipelines for efficiency and cost-effectiveness.- Troubleshoot issues, participate in incident response, and drive continuous improvement.- Experience with Kubernetes administration, data pipelines, and monitoring and obserability tools.- Excellent communication and problem-solving skills.- Self-driven, highly motivated and ability to work both independently and within a team.- Operate optimally in fast pace development environment with dynamic changes, tight deadlines and limited resources
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
