As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
echnical Skills & Experience
Mandatory Skills
• Strong hands on experience with Google Cloud Platform (GCP) services, including:
o Compute Engine, App Engine, Cloud Run, Cloud Functions
o BigQuery, Cloud SQL, Firestore, Pub/Sub
o GKE (Google Kubernetes Engine)
• Proficiency in programming languages such as Java, Python, or Go
• Experience with microservices architecture and API development
• Hands on expertise in Infrastructure as Code (Terraform preferred)
• Solid understanding of CI/CD pipelines (Cloud Build, Jenkins, GitHub Actions, etc.)
• Experience with Docker and Kubernetes
• Strong debugging, troubleshooting, and performance optimization skills
Responsibilities
Good to Have Skills
• Experience in multi cloud or hybrid cloud architectures
• Knowledge of DevSecOps practices
• Exposure to data engineering or analytics workloads on GCP
• Experience with event driven architectures
• GCP certifications such as:
o Professional Cloud Developer
o Professional Cloud Architect
o Professional Data Engineer
Behavioral & Soft Skills
• Strong analytical and problem solving skills
• Ability to work independently and in cross functional teams
• Excellent communication and stakeholder management skills
• Proven experience working in agile delivery models
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 14,00,000.0 - Rs. 16,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Responsibilities
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :associate - Data Privacy and Protection (677)
