As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, performing maintenance and enhancements, and contributing to the overall development process. You will be responsible for delivering high-quality code while adhering to best practices and project timelines, ensuring that the applications meet client requirements and expectations. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.- Mentor junior team members to help them develop their skills and grow within the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Good To Have Skills: Experience with Microsoft FED ReactJS, Angular.- Strong understanding of component-based architecture and state management in React.- Experience with RESTful APIs and integrating them into front-end applications.- Familiarity with version control systems, particularly Git, for collaborative development. Additional Information: - The candidate should have minimum 5 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, performing maintenance and enhancements, and contributing to the overall development process. You will be responsible for delivering high-quality code while adhering to best practices and project timelines, ensuring that the applications meet client requirements and expectations. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.- Mentor junior team members to help them develop their skills and grow within the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Good To Have Skills: Experience with Microsoft FED ReactJS, Angular.- Strong understanding of component-based architecture and state management in React.- Experience with RESTful APIs and integrating them into front-end applications.- Familiarity with version control systems, particularly Git, for collaborative development. Additional Information: - The candidate should have minimum 5 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Familiarity with ticketing systems and support tools.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Familiarity with ticketing systems and support tools.- Ability to communicate technical information clearly to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of service desk operations and best practices.- Ability to communicate technical information clearly to non-technical users.- Familiarity with ticketing systems and incident management processes. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your exceptional communication skills will be essential in maintaining the functionality of our world-class systems, as you accurately define client issues and design effective resolutions based on your comprehensive product knowledge. This role requires a proactive approach to problem-solving and a commitment to client satisfaction, making each day dynamic and rewarding. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with customer relationship management tools.- Strong understanding of service desk operations and best practices.- Ability to communicate technical information clearly to non-technical users.- Familiarity with ticketing systems and incident management processes. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication. Your role is crucial in accurately defining client issues and designing effective resolutions based on your comprehensive product knowledge, thereby contributing to the seamless operation of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document and track client interactions and resolutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong communication skills to interact effectively with clients.- Ability to analyze and resolve technical issues in a timely manner.- Familiarity with ticketing systems and service desk operations.- Understanding of client relationship management principles. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication. Your role is crucial in accurately defining client issues and designing effective resolutions based on your comprehensive product knowledge, thereby contributing to the seamless operation of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document and track client interactions and resolutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong communication skills to interact effectively with clients.- Ability to analyze and resolve technical issues in a timely manner.- Familiarity with ticketing systems and service desk operations.- Understanding of client relationship management principles. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your role requires exceptional communication skills to maintain the functionality of world-class systems, accurately defining client issues and designing effective resolutions based on your comprehensive product knowledge. You will collaborate with various teams to ensure that client expectations are met and exceeded, contributing to a seamless user experience.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues in a timely manner.
- Document client interactions and resolutions to enhance team knowledge and service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of customer service principles and practices.
- Familiarity with ticketing systems and incident management processes.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs and issues, ensuring that quality service is delivered consistently. Your role requires exceptional communication skills to maintain the functionality of world-class systems, accurately defining client issues and designing effective resolutions based on your comprehensive product knowledge. You will collaborate with various teams to ensure that client expectations are met and exceeded, contributing to a seamless user experience.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues in a timely manner.
- Document client interactions and resolutions to enhance team knowledge and service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of customer service principles and practices.
- Familiarity with ticketing systems and incident management processes.
- Ability to communicate technical information clearly to non-technical users.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
