As a Custom Software Engineer, you will engage in the development of custom software solutions that involve designing, coding, and enhancing various components across systems or applications. Your typical day will include collaborating with cross-functional teams, utilizing modern frameworks, and applying agile practices to deliver scalable and high-performing solutions that are tailored to meet specific business needs. You will be involved in problem-solving and innovation, ensuring that the software solutions align with the overall objectives of the organization while maintaining a focus on quality and efficiency. Roles & Responsibilities: 1. Expected to be an SME.2. Collaborate and manage the team to perform.3. Responsible for team decisions.4. Engage with multiple teams and contribute on key decisions.5. Provide solutions to problems for their immediate team and across multiple teams.6. Mentor junior team members to enhance their skills and knowledge.7. Continuously evaluate and improve software development processes to increase efficiency.8. Implement and manage CI/CD pipelines using GitLab 9. Deploy and manage applications on AWS, ensuring scalability, security, and performance10. Collaborate with designers, product managers, and other developers to define and deliver high-quality software11. Write clean, maintainable, and well-documented code12. Troubleshoot issues and provide timely resolutions Professional & Technical Skills: 1. Must To Have Skills: Strong proficiency in Java and Spring Boot for backend development.2. Strong understanding of RESTful API design, development, and integration with third-party services.3. Experience designing and implementing applications using Microservices Architecture, including cloud deployment and exposure to serverless functions.4. Solid experience with Amazon Web Services such as Amazon EC2, Amazon S3, AWS Lambda, and AWS CloudFormation (AWS certification is a plus).5. Familiarity with database management systems and strong knowledge of SQL.6. Experience with version control systems such as Git and modern development tools.7. DevOps experience implementing CI/CD pipelines using GitLab.8. Familiarity with containerization using Docker and orchestration tools like Kubernetes.9. Experience working in cross-functional product teams using Agile methodology
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that involve designing, coding, and enhancing various components across systems or applications. Your typical day will include collaborating with cross-functional teams, utilizing modern frameworks, and applying agile practices to deliver scalable and high-performing solutions that are tailored to meet specific business needs. You will be involved in problem-solving and innovation, ensuring that the software solutions align with the overall objectives of the organization while maintaining a focus on quality and efficiency. Roles & Responsibilities: 1. Expected to be an SME.2. Collaborate and manage the team to perform.3. Responsible for team decisions.4. Engage with multiple teams and contribute on key decisions.5. Provide solutions to problems for their immediate team and across multiple teams.6. Mentor junior team members to enhance their skills and knowledge.7. Continuously evaluate and improve software development processes to increase efficiency.8. Implement and manage CI/CD pipelines using GitLab 9. Deploy and manage applications on AWS, ensuring scalability, security, and performance10. Collaborate with designers, product managers, and other developers to define and deliver high-quality software11. Write clean, maintainable, and well-documented code12. Troubleshoot issues and provide timely resolutions Professional & Technical Skills: 1. Must To Have Skills: Strong proficiency in Java and Spring Boot for backend development.2. Strong understanding of RESTful API design, development, and integration with third-party services.3. Experience designing and implementing applications using Microservices Architecture, including cloud deployment and exposure to serverless functions.4. Solid experience with Amazon Web Services such as Amazon EC2, Amazon S3, AWS Lambda, and AWS CloudFormation (AWS certification is a plus).5. Familiarity with database management systems and strong knowledge of SQL.6. Experience with version control systems such as Git and modern development tools.7. DevOps experience implementing CI/CD pipelines using GitLab.8. Familiarity with containerization using Docker and orchestration tools like Kubernetes.9. Experience working in cross-functional product teams using Agile methodology
Salary : Rs. 0.0 - Rs. 2,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Summary
The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment. The role focuses on preventing incidents from happening, minimizing the impact of incidents that cannot be prevented, and eliminating recurring issues by identifying root causes and implementing permanent fixes. This role works closely with Incident, Change, and Technology teams to improve overall service stability and quality.
Key Responsibilities
Problem Management:
Own and manage the end-to-end Problem Management process in line with ITIL best practices.
Identify, log, categorize, prioritize, and track problems raised via incidents, monitoring, or trend analysis.
Perform and facilitate Root Cause Analysis (RCA) for major and recurring incidents.
Develop and maintain Known Error records and workarounds.
Ensure permanent resolutions are identified, documented, and implemented.
Incident & Major Incident Support:
Collaborate with the Incident Management team to reduce incident recurrence.
Participate in major incident reviews and post-incident analysis.
Ensure corrective and preventive actions are tracked to closure.
Change & Release Collaboration:
Raise Requests for Change (RFCs) to implement problem fixes.
Work closely with Change and Release teams to ensure risk is minimized during fix deployment.
Validate that changes resolve the underlying problem without introducing new issues.
Reporting & Continuous Improvement:
Analyze incident and problem trends to proactively identify improvement opportunities.
Produce regular Problem Management reports and dashboards (e.g., KPIs, trends, aging problems).
Drive continual service improvement (CSI) initiatives based on problem analysis.
Stakeholder Management:
Act as a single point of contact for problem-related communications.
Provide clear updates to business and technical stakeholders.
Facilitate cross-team collaboration between support, engineering, and vendors.
Governance & Process Improvement:
Ensure adherence to Problem Management policies, procedures, and SLAs.
Responsibilities
Job Summary
The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment. The role focuses on preventing incidents from happening, minimizing the impact of incidents that cannot be prevented, and eliminating recurring issues by identifying root causes and implementing permanent fixes. This role works closely with Incident, Change, and Technology teams to improve overall service stability and quality.
Key Responsibilities
Problem Management:
Own and manage the end-to-end Problem Management process in line with ITIL best practices.
Identify, log, categorize, prioritize, and track problems raised via incidents, monitoring, or trend analysis.
Perform and facilitate Root Cause Analysis (RCA) for major and recurring incidents.
Develop and maintain Known Error records and workarounds.
Ensure permanent resolutions are identified, documented, and implemented.
Incident & Major Incident Support:
Collaborate with the Incident Management team to reduce incident recurrence.
Participate in major incident reviews and post-incident analysis.
Ensure corrective and preventive actions are tracked to closure.
Change & Release Collaboration:
Raise Requests for Change (RFCs) to implement problem fixes.
Work closely with Change and Release teams to ensure risk is minimized during fix deployment.
Validate that changes resolve the underlying problem without introducing new issues.
Reporting & Continuous Improvement:
Analyze incident and problem trends to proactively identify improvement opportunities.
Produce regular Problem Management reports and dashboards (e.g., KPIs, trends, aging problems).
Drive continual service improvement (CSI) initiatives based on problem analysis.
Stakeholder Management:
Act as a single point of contact for problem-related communications.
Provide clear updates to business and technical stakeholders.
Facilitate cross-team collaboration between support, engineering, and vendors.
Governance & Process Improvement:
Ensure adherence to Problem Management policies, procedures, and SLAs.
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
5 years’ experience supporting Microsoft systems (Windows 10 and 11) in IT Infrastructure function.
• Must have knowledge of PC hardware architecture and EUC skill
• Must have Experience of typical desktop applications, (i.e., MS Office, virus scan, etc.)
• Must have Experience of SCCM and operations (Installing applications, patch management, OSD Task Sequnce, troubleshooting and Root cause analysis)
• Prior experience in Remote Desktop support
• A good understanding of TCP/IP, DNS, DHCP and other network fundamentals
• Should have good understanding of Microsoft Acrive Directory, DHCP and DNS, GPO
• Should have good understanding of user profile management
• Proven Customer Service skills
Good written and oral communication
Responsibilities
5 years’ experience supporting Microsoft systems (Windows 10 and 11) in IT Infrastructure function.
• Must have knowledge of PC hardware architecture and EUC skill
• Must have Experience of typical desktop applications, (i.e., MS Office, virus scan, etc.)
• Must have Experience of SCCM and operations (Installing applications, patch management, OSD Task Sequnce, troubleshooting and Root cause analysis)
• Prior experience in Remote Desktop support
• A good understanding of TCP/IP, DNS, DHCP and other network fundamentals
• Should have good understanding of Microsoft Acrive Directory, DHCP and DNS, GPO
• Should have good understanding of user profile management
• Proven Customer Service skills
Good written and oral communication
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Execute end to end network migrations and cutovers with minimal downtime.
• Deploy and configure Cisco Catalyst 9000 switches, routing protocols (OSPF/BGP), VLANs, LACP, QoS, HA designs.
• Implement and manage Cisco DNA Center for automation, provisioning
• Deploy Silver Peak SD WAN (Aruba): overlays, underlays, traffic steering, and WAN migrations etc.
• Configure & testing of Cisco Wireless APs/WLC, RF parameters, SSIDs, FlexConnect etc.
• Configure Cisco ISE (802.1X & MAB) for wired/wireless authentication and access control.
• Deploy and migrate policies on Palo Alto Firewalls: security rules, NAT, App ID, User ID, VPNs etc.
• Prepare documentation (migration plans, Rebook, handover documents) and support post migration hyper care support.
Cisco Routing, Switching & Wireless
HPE Aruba SDWAN
Cisco ISE( with TrustSec for SGT-based micro segmentation)
Palo Alto Firewalls
Cisco catalyst center
Good troubleshooting & communication skills
Responsibilities
Execute end to end network migrations and cutovers with minimal downtime.
• Deploy and configure Cisco Catalyst 9000 switches, routing protocols (OSPF/BGP), VLANs, LACP, QoS, HA designs.
• Implement and manage Cisco DNA Center for automation, provisioning
• Deploy Silver Peak SD WAN (Aruba): overlays, underlays, traffic steering, and WAN migrations etc.
• Configure & testing of Cisco Wireless APs/WLC, RF parameters, SSIDs, FlexConnect etc.
• Configure Cisco ISE (802.1X & MAB) for wired/wireless authentication and access control.
• Deploy and migrate policies on Palo Alto Firewalls: security rules, NAT, App ID, User ID, VPNs etc.
• Prepare documentation (migration plans, Rebook, handover documents) and support post migration hyper care support.
Cisco Routing, Switching & Wireless
HPE Aruba SDWAN
Cisco ISE( with TrustSec for SGT-based micro segmentation)
Palo Alto Firewalls
Cisco catalyst center
Good troubleshooting & communication skills
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
