Role Descriptions: Must-Have1)4-5 years of experience in working with SCCM tool for server infra management2)Expert knowledge in managing Software Distribution| Patch Management & Operating System Deployment3)Expert knowledge in Upgrading the MECM infrastructure4)Good Knowledge on Workstation patching via WSUS5)Workstation Vulnerability Management6)Knowledge on PowerShell/VB ScriptingGood-to-Have1)Experience with IT Service Management Tools (Service Now)2)Knowledge of ITIL Processes3)ITIL V3 Foundation (beneficial) or comparable knowledge4)Knowledge on Intune/AVD5)Knowledge on Application Packaging6)Microsoft Virtual Desktop7)Azure DevOps SNRole descriptions / Expectations from the Role
Essential Skills: Must-Have1)4-5 years of experience in working with SCCM tool for server infra management2)Expert knowledge in managing Software Distribution| Patch Management & Operating System Deployment3)Expert knowledge in Upgrading the MECM infrastructure4)Good Knowledge on Workstation patching via WSUS5)Workstation Vulnerability Management6)Knowledge on PowerShell/VB ScriptingGood-to-Have1)Experience with IT Service Management Tools (Service Now)2)Knowledge of ITIL Processes3)ITIL V3 Foundation (beneficial) or comparable knowledge4)Knowledge on Intune/AVD5)Knowledge on Application Packaging6)Microsoft Virtual Desktop7)Azure DevOps SNRole descriptions / Expectations from the Role
Desirable Skills:
Keyword:
Skills: EUCS_TOOLS_SCCM
Experience Required: 4-6
Responsibilities
Role Descriptions: Must-Have1)4-5 years of experience in working with SCCM tool for server infra management2)Expert knowledge in managing Software Distribution| Patch Management & Operating System Deployment3)Expert knowledge in Upgrading the MECM infrastructure4)Good Knowledge on Workstation patching via WSUS5)Workstation Vulnerability Management6)Knowledge on PowerShell/VB ScriptingGood-to-Have1)Experience with IT Service Management Tools (Service Now)2)Knowledge of ITIL Processes3)ITIL V3 Foundation (beneficial) or comparable knowledge4)Knowledge on Intune/AVD5)Knowledge on Application Packaging6)Microsoft Virtual Desktop7)Azure DevOps SNRole descriptions / Expectations from the Role
Essential Skills: Must-Have1)4-5 years of experience in working with SCCM tool for server infra management2)Expert knowledge in managing Software Distribution| Patch Management & Operating System Deployment3)Expert knowledge in Upgrading the MECM infrastructure4)Good Knowledge on Workstation patching via WSUS5)Workstation Vulnerability Management6)Knowledge on PowerShell/VB ScriptingGood-to-Have1)Experience with IT Service Management Tools (Service Now)2)Knowledge of ITIL Processes3)ITIL V3 Foundation (beneficial) or comparable knowledge4)Knowledge on Intune/AVD5)Knowledge on Application Packaging6)Microsoft Virtual Desktop7)Azure DevOps SNRole descriptions / Expectations from the Role
Desirable Skills:
Keyword:
Skills: EUCS_TOOLS_SCCM
Experience Required: 4-6
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Software Engineer - Production Technology and IT Support Administrator - (260002Y5)
Missions
Overview
The Production Technology and IT Support Administrator is responsible for the operational stability, support, and continuous improvement of enterprise data platforms and data hubs used in production environments. The role ensures reliable data ingestion, processing, storage, and access across analytical and operational use cases by supporting data pipelines, integration layers, platform services, and user access.
This position acts as a key link between Data Engineering, Platform Engineering, Analytics, Business Users, and IT Operations, ensuring data products remain available, performant, secure, and compliant in production.
Key Responsibilities
Provide first- and second-line operational support for enterprise data platforms and hubs, including:
Data lakes / lakehouses
Data warehouses
Streaming and batch data platforms
Enterprise data hubs and integration layers
Monitor platform health and availability:
Pipeline execution status
Data freshness and completeness
Platform resource usage and failures
Respond to production incidents affecting:
Data ingestion
Data processing jobs
Data availability for reporting, analytics, or downstream systems
Ensure business-critical data products meet agreed SLAs/SLOs.
Manage incidents and service requests through the ticketing system.
Classify and prioritize issues based on business impact of data unavailability or degradation.
Participate in major incident management for data platform outages.
Support change management activities:
Validate deployments to production
Perform post-deployment checks on pipelines and data products
Document incidents, resolutions, and preventive actions.
Maintain operational documentation for:
Data platforms and hubs
Pipeline dependencies and flows
Incident handling procedures
Create and update runbooks for common failure scenarios.
Contribute to knowledge bases to improve self-service and reduce recurring incidents.
Ensure documentation reflects current production configurations.
Profile
Required Skills and Qualifications
Technical
Experience supporting data platforms in production
Understanding of:
Data pipelines (ETL / ELT)
Data lakes / warehouses
Data integration and streaming concepts
Familiarity with monitoring, alerting, and incident management
Basic SQL for investigation and validation
Understanding of access control and security in data platforms
Nice to Have
Cloud data platforms (Azure / AWS / GCP)
Data hub or Data Mesh environments
Orchestration tools (e.g., scheduling, workflow engines)
Metadata, lineage, or data governance tools
Responsibilities
Specialist Software Engineer - Production Technology and IT Support Administrator - (260002Y5)
Missions
Overview
The Production Technology and IT Support Administrator is responsible for the operational stability, support, and continuous improvement of enterprise data platforms and data hubs used in production environments. The role ensures reliable data ingestion, processing, storage, and access across analytical and operational use cases by supporting data pipelines, integration layers, platform services, and user access.
This position acts as a key link between Data Engineering, Platform Engineering, Analytics, Business Users, and IT Operations, ensuring data products remain available, performant, secure, and compliant in production.
Key Responsibilities
Provide first- and second-line operational support for enterprise data platforms and hubs, including:
Data lakes / lakehouses
Data warehouses
Streaming and batch data platforms
Enterprise data hubs and integration layers
Monitor platform health and availability:
Pipeline execution status
Data freshness and completeness
Platform resource usage and failures
Respond to production incidents affecting:
Data ingestion
Data processing jobs
Data availability for reporting, analytics, or downstream systems
Ensure business-critical data products meet agreed SLAs/SLOs.
Manage incidents and service requests through the ticketing system.
Classify and prioritize issues based on business impact of data unavailability or degradation.
Participate in major incident management for data platform outages.
Support change management activities:
Validate deployments to production
Perform post-deployment checks on pipelines and data products
Document incidents, resolutions, and preventive actions.
Maintain operational documentation for:
Data platforms and hubs
Pipeline dependencies and flows
Incident handling procedures
Create and update runbooks for common failure scenarios.
Contribute to knowledge bases to improve self-service and reduce recurring incidents.
Ensure documentation reflects current production configurations.
Profile
Required Skills and Qualifications
Technical
Experience supporting data platforms in production
Understanding of:
Data pipelines (ETL / ELT)
Data lakes / warehouses
Data integration and streaming concepts
Familiarity with monitoring, alerting, and incident management
Basic SQL for investigation and validation
Understanding of access control and security in data platforms
Nice to Have
Cloud data platforms (Azure / AWS / GCP)
Data hub or Data Mesh environments
Orchestration tools (e.g., scheduling, workflow engines)
Metadata, lineage, or data governance tools
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, supporting the team, and participating in problem-solving discussions. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. Effective communication with stakeholders and maintaining documentation are essential for this role.
Responsibilities
The IT Customer Service Representative will manage delivery for IT production systems and services, focusing on incident, issue, and outage management. Key responsibilities include building knowledge, supporting the team, and participating in problem-solving discussions. Candidates should have intermediate proficiency in Service Desk Management and IT Service Desk. Effective communication with stakeholders and maintaining documentation are essential for this role.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Mandatory Skills:
• SAP BW on HANA / BW4HANA
• SAP Datasphere
• ABAP knowledge
• Mixed Modelling
• BDC & Databricks exposure
• Strong ETL and HANA modelling experience
Responsibilities
Mandatory Skills:
• SAP BW on HANA / BW4HANA
• SAP Datasphere
• ABAP knowledge
• Mixed Modelling
• BDC & Databricks exposure
• Strong ETL and HANA modelling experience
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description: Forgerock Identity Management Role Descriptions: Primary-Playwright| PythonE2 years of ExperienceLocation-Bangalore Essential Skills: Primary-Playwright| PythonE2 years of
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
