10+ years in CMDB / Configuration Management / ITOM roles
• 5+ years hands-on experience with ServiceNow CMDB
• Strong expertise in:
o CSDM framework
o Service Mapping
o Discovery
o Service Graph Connectors
o CI normalization and reconciliation
• Experience building CMDB for:
o Hybrid cloud environments
o Enterprise-scale infrastructure
o Business applications
• Strong understanding of:
o ITSM processes
o ITOM
o AIOps and observability
• Experience running CMDB
governance and certification programs
Responsibilities
10+ years in CMDB / Configuration Management / ITOM roles
• 5+ years hands-on experience with ServiceNow CMDB
• Strong expertise in:
o CSDM framework
o Service Mapping
o Discovery
o Service Graph Connectors
o CI normalization and reconciliation
• Experience building CMDB for:
o Hybrid cloud environments
o Enterprise-scale infrastructure
o Business applications
• Strong understanding of:
o ITSM processes
o ITOM
o AIOps and observability
• Experience running CMDB
governance and certification programs
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :INFYSYJP00000914/26929Y26_ServiceNow CSDM & CMDB Lead
Req ID - 10607469
Job title - System Administrator
Role Descriptions: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Essential Skills: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Location - Bangalore KA
Skills: Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8
Responsibilities
Req ID - 10607469
Job title - System Administrator
Role Descriptions: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Essential Skills: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Location - Bangalore KA
Skills: Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Taleo ID RBO Title
260000YG Lead Software Engineer-Testing Automation
Location : Bangalore
Interview Mode : 1st round virtual & final round F2F
Experience : 8+ years
Skills :
candidate should at least have knowledge on any one of the CI/CD or Test Management tools.
API Testing experience would be nice to have (Not mandatory).
Minimum expectations for an Automation Test Lead with 8+ years exp – Mandatory.
Below is the JD:
Experience:
8+ years of experience in Test Automation focusing on Selenium and BDD (Cucumber)
Working knowledge on Selenium WebDriver, Cucumber & Java
Hands-on experience on BDD methodologies
Should have working knowledge on designing and maintaining Test Automation frameworks
Knowledge on Junit and Test NG frameworks
Technical Skills:
Proficiency in Core Java
Strong understanding of OOPs concepts
Experience with version control (e.g. Git)
Knowledge on API testing
Familiarity with Test Management (Zephyr Scale/Xray) and CI/CD (Github actions/Jenkins) tools
Leadership & soft skills:
Analytical mindset with strong problem-solving ability
Excellent communication skills
Strong debugging ability
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Support Jira and Confluence through our internal Jira Service Desk.
• Closing Issues within the SLAs
• Implementing new customisations through customer service requests:
o Jira project configurations (Workflows, Fields, Screens, Permissions etc.)
o Confluence content management (Space creation, data cleaning, user macros etc.)
o Review and piloting of new apps from the Atlassian marketplace
• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades
• Provide training where required to users for all our tools
• Assisting with maintenance of the AWS Infrastructure for the tools
• Develop custom groovy scripts to fulfil requirements
The ideal candidate will have:
• 4+ years’ experience administering/supporting Jira and Confluence
• Worked within a customer facing support/engineering function
• Atlassian Certifications
• Scripting knowledge (Groovy/Python)
• Basic Understanding of relational databases (PostgreSQL/Oracle)
• Linux Knowledge (RedHat)
• Understanding of Cloud Platforms (AWS)
Understanding of AI Systems such as ChatGPT
Responsibilities
Support Jira and Confluence through our internal Jira Service Desk.
• Closing Issues within the SLAs
• Implementing new customisations through customer service requests:
o Jira project configurations (Workflows, Fields, Screens, Permissions etc.)
o Confluence content management (Space creation, data cleaning, user macros etc.)
o Review and piloting of new apps from the Atlassian marketplace
• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades
• Provide training where required to users for all our tools
• Assisting with maintenance of the AWS Infrastructure for the tools
• Develop custom groovy scripts to fulfil requirements
The ideal candidate will have:
• 4+ years’ experience administering/supporting Jira and Confluence
• Worked within a customer facing support/engineering function
• Atlassian Certifications
• Scripting knowledge (Groovy/Python)
• Basic Understanding of relational databases (PostgreSQL/Oracle)
• Linux Knowledge (RedHat)
• Understanding of Cloud Platforms (AWS)
Understanding of AI Systems such as ChatGPT
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: ServiceNow Senior Developer – ITSM
Role Summary
We are looking for an experienced ServiceNow ITSM Senior Developer with deep hands-on expertise in the ITSM suite. The role involves designing, building, and enhancing ITSM solutions while collaborating closely with customers, process owners, and technical teams.
Key Responsibilities
• Develop and configure solutions across core ITSM modules:
Incident, Problem, Change, Request, Knowledge, SLAs, Service Catalog.
• Build workflows, catalog items, business rules, client scripts, UI policies, script includes, and Flow Designer automations.
• Work with stakeholders to collect requirements and convert them into scalable, maintainable technical designs.
• Develop integrations using REST/SOAP APIs, IntegrationHub, and MID Server for ITSM use cases.
• Support instance configuration, upgrades, testing, and performance optimization.
• Troubleshoot issues, provide root cause analysis, and ensure adherence to coding and platform best practices.
• Maintain documentation including technical designs, test cases, and deployment notes.
Skills & Experience
• 4–6+ years hands-on ServiceNow development experience, with strong ITSM module expertise.
• Solid understanding of ITIL-aligned processes and workflows.
• Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Experience with Service Catalog design, CMDB fundamentals, and SLA configuration.
• Strong problem-solving skills and ability to work with customers and cross-functional teams.
• Experience working in Agile environments (grooming, estimation, sprint execution).
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• ServiceNow CSA and CIS -ITSM certification required.
• CAD certification preferred.
• ITIL Foundation certification is a plus.
Responsibilities
Job Title: ServiceNow Senior Developer – ITSM
Role Summary
We are looking for an experienced ServiceNow ITSM Senior Developer with deep hands-on expertise in the ITSM suite. The role involves designing, building, and enhancing ITSM solutions while collaborating closely with customers, process owners, and technical teams.
Key Responsibilities
• Develop and configure solutions across core ITSM modules:
Incident, Problem, Change, Request, Knowledge, SLAs, Service Catalog.
• Build workflows, catalog items, business rules, client scripts, UI policies, script includes, and Flow Designer automations.
• Work with stakeholders to collect requirements and convert them into scalable, maintainable technical designs.
• Develop integrations using REST/SOAP APIs, IntegrationHub, and MID Server for ITSM use cases.
• Support instance configuration, upgrades, testing, and performance optimization.
• Troubleshoot issues, provide root cause analysis, and ensure adherence to coding and platform best practices.
• Maintain documentation including technical designs, test cases, and deployment notes.
Skills & Experience
• 4–6+ years hands-on ServiceNow development experience, with strong ITSM module expertise.
• Solid understanding of ITIL-aligned processes and workflows.
• Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Experience with Service Catalog design, CMDB fundamentals, and SLA configuration.
• Strong problem-solving skills and ability to work with customers and cross-functional teams.
• Experience working in Agile environments (grooming, estimation, sprint execution).
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• ServiceNow CSA and CIS -ITSM certification required.
• CAD certification preferred.
• ITIL Foundation certification is a plus.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :101728Y264_ServiceNow Senior Developer – ITSM
6+ years overall network administration with at least 3+ years focused on NAC/ARP Guard in production.
Hands‑on with ARP Guard components, policy creation, enforcement modes, and HA setups.
Strong understanding of L2/L3 networking: VLANs, STP, trunking, ARP, DHCP, routing basics, multicast/IGMP.
Working knowledge of switch OS (Cisco/Aruba/Juniper or equivalent), WLAN controllers, and Windows/Linux endpoints.
Experience integrating with identity stores (AD/LDAP), SIEM, and ITSM tools (ServiceNow, Remedy, Jira).
Proficiency in change/incident/problem (ITIL) and disciplined documentation.
Experience with 802.1X/EAP‑TLS, RADIUS, and certificate lifecycle.
Scripting/automation (Python, PowerShell, Bash) for bulk operations and reporting.
Exposure to zero‑trust segmentation approaches and NAC alternatives.
Responsibilities
6+ years overall network administration with at least 3+ years focused on NAC/ARP Guard in production.
Hands‑on with ARP Guard components, policy creation, enforcement modes, and HA setups.
Strong understanding of L2/L3 networking: VLANs, STP, trunking, ARP, DHCP, routing basics, multicast/IGMP.
Working knowledge of switch OS (Cisco/Aruba/Juniper or equivalent), WLAN controllers, and Windows/Linux endpoints.
Experience integrating with identity stores (AD/LDAP), SIEM, and ITSM tools (ServiceNow, Remedy, Jira).
Proficiency in change/incident/problem (ITIL) and disciplined documentation.
Experience with 802.1X/EAP‑TLS, RADIUS, and certificate lifecycle.
Scripting/automation (Python, PowerShell, Bash) for bulk operations and reporting.
Exposure to zero‑trust segmentation approaches and NAC alternatives.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Provide technical support to customers via phone, email, or chat
Identify, troubleshoot, and resolve basic hardware, software, and network issues
Log, track, and document customer issues accurately
Escalate unresolved issues to higher-level support teams when required
Follow standard operating procedures and service-level agreements (SLAs)
Maintain a high level of customer satisfaction through professional communication
Responsibilities
Provide technical support to customers via phone, email, or chat
Identify, troubleshoot, and resolve basic hardware, software, and network issues
Log, track, and document customer issues accurately
Escalate unresolved issues to higher-level support teams when required
Follow standard operating procedures and service-level agreements (SLAs)
Maintain a high level of customer satisfaction through professional communication
Salary : Rs. 0.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ReactJS~Angular 13+~MySQL~Core .NET Technologies~ASP.NET 4.5
Role Descriptions: Deliver engaging and interactive lectures on .NET Full Stack technologies.Conduct regular QA sessions to clarify student doubts and reinforce learning.Make sessions interactive through live coding| quizzes| and group activities.Create and maintain high-quality training content| including PowerPoint presentations| assignments| and project briefs.Develop and update course content aligned with industry standards.Guide students through hands-on labs and real-world projects.Evaluate student performance and provide constructive feedback.Stay updated with industry trends and incorporate them into teaching.Collaborate with industry partners to improve course delivery.Openness to pick up new tech skills in adjacent areas and adapt to the TD function needs
Essential Skills: Minimum 5 years of industry experience in .NET Full Stack development.Prior teaching or mentoring experience is highly desirable.Excellent communication and presentation skills.Passion for teaching and helping others grow.Experience with agile development and software engineering practices.
Responsibilities
ReactJS~Angular 13+~MySQL~Core .NET Technologies~ASP.NET 4.5
Role Descriptions: Deliver engaging and interactive lectures on .NET Full Stack technologies.Conduct regular QA sessions to clarify student doubts and reinforce learning.Make sessions interactive through live coding| quizzes| and group activities.Create and maintain high-quality training content| including PowerPoint presentations| assignments| and project briefs.Develop and update course content aligned with industry standards.Guide students through hands-on labs and real-world projects.Evaluate student performance and provide constructive feedback.Stay updated with industry trends and incorporate them into teaching.Collaborate with industry partners to improve course delivery.Openness to pick up new tech skills in adjacent areas and adapt to the TD function needs
Essential Skills: Minimum 5 years of industry experience in .NET Full Stack development.Prior teaching or mentoring experience is highly desirable.Excellent communication and presentation skills.Passion for teaching and helping others grow.Experience with agile development and software engineering practices.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :ReactJS~Angular 13+~MySQL~Core .NET Technologies~ASP.NET 4.5
Job Description
Senior Software Engineer
Position Summary: We are seeking an experienced Senior Software Engineer specializing in Agentic AI to join our Innovation engineering team at JLL Technologies. You will design, build, and deploy production-grade multi-agent AI systems that power next-generation intelligent features within Azara, our AI-driven data intelligence platform for commercial real estate. This role sits at the intersection of software engineering and applied AI, requiring you to architect autonomous agent workflows, build RAG pipelines, orchestrate LLM interactions, and deliver AI solutions that create tangible business value at enterprise scale.
Key Responsibilities:
Agentic AI Architecture & Development:
• Design and build production-grade multi-agent systems using LangGraph as the primary orchestration framework, with knowledge of LangChain, CrewAI, and AutoGen
• Architect agent orchestration patterns including planning, tool use, persistent state management, memory, reflection, and multi-agent coordination
• Develop and optimize RAG (Retrieval-Augmented Generation) pipelines with document processing, chunking strategies, embedding workflows, and vector database integration
• Build robust agent evaluation, testing, and observability frameworks to ensure reliability and performance in production
• Design natural language to data query solutions integrating with platforms such as Databricks Genie
LLM Integration & Optimization
• Integrate and manage LLM/SLM services (OpenAI, Azure OpenAI, Anthropic, open-source models) with appropriate model selection, prompt engineering, and cost optimization
• Design prompt engineering strategies including chain-of-thought, few-shot, and structured output techniques for reliable agent behavior
• Implement guardrails, safety mechanisms, and content filtering for AI-generated outputs
• Evaluate and benchmark models for latency, accuracy, cost, and domain-specific performance
Platform & Backend Engineering:
• Build scalable Python backend services (FastAPI) that serve AI agent workflows to production applications at enterprise scale
• Design and implement caching, rate limiting, persistent agent state, and conversation memory strategies
• Develop event-driven microservices and real-time streaming for AI agent interactions
• Develop APIs and integration layers that connect AI agents with enterprise data sources, tools, and external services
• Implement distributed task processing (Celery) and event-driven autoscaling (KEDA) for production AI workloads
Innovation & Technical Leadership:
• Stay current with the rapidly evolving Agentic AI landscape and evaluate emerging frameworks, models, and techniques
• Lead proof-of-concept development for new AI capabilities, moving successful experiments to production
• Mentor engineers on AI engineering best practices, prompt engineering, and agent design patterns
• Contribute to technical documentation, architecture decision records, and AI solution design specifications
• Champion the adoption of AI-powered development tools (Cursor AI, GitHub Copilot) across engineering teams
Required Qualifications:
• Strong proficiency in Python with hands-on experience building production AI applications
• Demonstrated experience with LangGraph or similar agentic AI frameworks (LangChain, CrewAI, AutoGen) for production systems
• Hands-on experience with LLM API integration (OpenAI, Azure OpenAI, Anthropic) and prompt engineering
• Experience designing and implementing RAG systems including embedding models, vector databases, and retrieval strategies
• Solid understanding of multi-agent system design, agent orchestration, persistent state management, and memory patterns
• Experience with Python web frameworks (FastAPI) and distributed task processing (Celery) for production APIs
• Experience with event-driven microservices and real-time streaming patterns
• Proficiency with AI-powered development tools (Cursor AI, GitHub Copilot, or similar) for AI-augmented software development across the SDLC
• Proficiency with Git, CI/CD pipelines, and cloud platforms (preferably Azure)
Preferred Qualifications:
• Experience with vector databases (Qdrant, Pinecone, Weaviate, ChromaDB)
• Experience with Databricks Genie or similar natural language to data query platforms
• Experience with AWS Bedrock AgentCore for managed agent runtime and multi-cloud agent deployment
• Knowledge of model fine-tuning, quantization, and serving optimization
• Experience with multi-tenant architecture patterns and enterprise-scale AI systems
• Experience with containerization (Docker, Kubernetes) and event-driven autoscaling (KEDA)
• Understanding of AI safety, responsible AI principles, and enterprise governance requirements
Technical Skills & Competencies:
• Primary Framework: LangGraph (multi-agent orchestration with persistent state)
• Additional Frameworks: LangChain, CrewAI, AutoGen
• LLM Providers: OpenAI (GPT-5.X), Azure OpenAI, Anthropic (Claude), enterprise LLM services
• Techniques: RAG, prompt engineering, chain-of-thought, function calling, structured outputs
• Data Intelligence: Databricks Genie (natural language to SQL)
• Vector Databases: Qdrant, Pinecone, Weaviate, ChromaDB
• Multi-Cloud: AWS Bedrock AgentCore (managed agent runtime)
• Patterns: Multi-agent orchestration, tool use, persistent state, memory management, agent evaluation
Experience & Qualifications:
• Bachelor's degree in Computer Science, Engineering, AI/ML, or a related technical field, or equivalent professional experience
• 6+ years of proven software engineering experience with significant hands-on AI/ML work in enterprise environments
• Strong communication skills with the ability to explain complex AI concepts to technical and non-technical stakeholders
• Strong knowledge of Agile methodologies and principles
• Demonstrated passion for staying current with the rapidly evolving AI landscape
What we can do for you:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Senior Software Engineer - Agentic AI Architecture
