As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions that may impact business processes, contributing to the overall efficiency and reliability of the technology environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and continuous improvement of application performance.
- Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing and process enhancement.
- Assist in the development and implementation of best practices for system monitoring and incident management.
- Support junior team members by providing guidance and sharing expertise to foster professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong understanding of IT service management principles and workflows.
- Experience in troubleshooting and resolving issues within enterprise IT systems.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Familiarity with incident, problem, and change management processes within ITSM frameworks.
- Effective communication skills to interact with technical teams and business users.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Responsibilities
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions that may impact business processes, contributing to the overall efficiency and reliability of the technology environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and continuous improvement of application performance.
- Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing and process enhancement.
- Assist in the development and implementation of best practices for system monitoring and incident management.
- Support junior team members by providing guidance and sharing expertise to foster professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong understanding of IT service management principles and workflows.
- Experience in troubleshooting and resolving issues within enterprise IT systems.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Familiarity with incident, problem, and change management processes within ITSM frameworks.
- Effective communication skills to interact with technical teams and business users.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Work on integrating various applications to SailPoint IdentityNow, ensuring robust identity and access management across the organization.
Onboard new enterprise resources and applications per our IAM standards, strengthening their adoption and enhancing their usability.
Contribute to requirements gathering, technical design & test case preparation activities.
Simplify and streamline user access provisioning and certification processes.
Creating documentation that is easily consumed by a global audience by both customers and support organizations.
Help evaluate compliance and risk of products and features.
Minimum 3-5 years of experience with Identity and Application security and administration.
Understanding of IAM security concepts, program structure, and technical components.
Experience using APIs via script, postman, or application to integrate various systems.
Experience working with programming languages python or BeanShell/Java.
Familiarity with IAM-related standards and protocols such as SAML, OAuth, and OpenID.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Understand business processes, regulatory requirements, and SAP system landscapes. - Perform Computer System Validation (CSV) activities including IQ, OQ, PQ documentation. - Develop and maintain validation deliverables such as validation plans, protocols, traceability matrices, and summary reports. - Design and execute manual and automated test cases for SAP systems. - Build and maintain automation frameworks using Playwright. - Collaborate with functional SMEs, QA teams, and stakeholders for requirement understanding. - Participate in test planning, execution, and defect management. - Ensure compliance with regulatory standards (GxP, FDA, etc.) and company policies. - Support audit readiness and documentation reviews. - Identify defects, perform root cause analysis, and validate fixes.
Responsibilities
4–6 years of experience in CSV and SAP testing. - Expert level hands-on experience with SAP modules and business processes. - Strong experience in test automation using Playwright. - Good understanding of GxP compliance and validation lifecycle (IQ/OQ/PQ). - Knowledge of QA methodologies and SDLC/Agile practices. - Experience in API and UI testing. - Familiarity with tools like qTest,JIRA, ALM, or similar test management tools. - Strong analytical and problem-solving skills. - Good communication skills (verbal and written).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Bachelor’s degree in computer science, or with equivalent professional experience.
Exceptional problem-solving skills
Self-motivated
Minimum of 3 years of hands-on SQL, SSIS, SSAS and SSRS & Power BI work
Proficiency in writing Complex SQL Queries
Experience in Debugging and Optimizing SQL.
Exposure on creating/maintaining design related artifacts like source to target Mapping documents, data flow diagrams, and RCA documents.
Understanding of BI concepts - OLTP vs OLAP
Experience in an Agile environment
Excellent written and verbal communication skills
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
