We are looking for a skilled ServiceNow ITSM Developer to design, develop, configure, and implement solutions on the ServiceNow platform, primarily focused on IT Service Management (ITSM) modules. The candidate will work closely with business stakeholders, administrators, and technical teams to automate workflows and improve IT service delivery processes.Key Responsibilities:Develop, configure, and customize ServiceNow ITSM applications and modules.Implement and support core ITSM processes including:Incident ManagementProblem ManagementChange ManagementRequest ManagementKnowledge ManagementService CatalogCreate and maintain:Business RulesClient ScriptsUI PoliciesScript IncludesFlow Designer workflowsACLsNotificationsIntegrate ServiceNow with third-party tools using REST/SOAP APIs.Develop catalog items, record producers, and automated workflows.Participate in requirement gathering, solution design, and technical documentation.Troubleshoot platform issues and optimize existing implementations.Support upgrades, patching, and platform maintenance activities.Ensure adherence to ServiceNow development best practices and governance standards.Required SkillsTechnical SkillsStrong experience in ServiceNow ITSM module development.Knowledge of:JavaScriptGlide APIServiceNow scriptingFlow DesignerIntegration HubExperience with:REST/SOAP integrationsService PortalCMDBSLA configurationReporting & DashboardsFamiliarity with Agile/Scrum methodologies.Functional SkillsGood understanding of ITIL processes and ITSM best practices.Strong analytical and problem-solving skills.Effective communication and stakeholder management. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience in customizing and configuring ServiceNow modules to align with business processes.- Strong understanding of IT service management principles and workflows.- Ability to develop and maintain integrations between ServiceNow and other enterprise systems.- Familiarity with scripting languages and automation within the ServiceNow platform.- Experience with incident, problem, change, and asset management processes in ITSM. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
We are looking for a skilled ServiceNow ITSM Developer to design, develop, configure, and implement solutions on the ServiceNow platform, primarily focused on IT Service Management (ITSM) modules. The candidate will work closely with business stakeholders, administrators, and technical teams to automate workflows and improve IT service delivery processes.Key Responsibilities:Develop, configure, and customize ServiceNow ITSM applications and modules.Implement and support core ITSM processes including:Incident ManagementProblem ManagementChange ManagementRequest ManagementKnowledge ManagementService CatalogCreate and maintain:Business RulesClient ScriptsUI PoliciesScript IncludesFlow Designer workflowsACLsNotificationsIntegrate ServiceNow with third-party tools using REST/SOAP APIs.Develop catalog items, record producers, and automated workflows.Participate in requirement gathering, solution design, and technical documentation.Troubleshoot platform issues and optimize existing implementations.Support upgrades, patching, and platform maintenance activities.Ensure adherence to ServiceNow development best practices and governance standards.Required SkillsTechnical SkillsStrong experience in ServiceNow ITSM module development.Knowledge of:JavaScriptGlide APIServiceNow scriptingFlow DesignerIntegration HubExperience with:REST/SOAP integrationsService PortalCMDBSLA configurationReporting & DashboardsFamiliarity with Agile/Scrum methodologies.Functional SkillsGood understanding of ITIL processes and ITSM best practices.Strong analytical and problem-solving skills.Effective communication and stakeholder management. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience in customizing and configuring ServiceNow modules to align with business processes.- Strong understanding of IT service management principles and workflows.- Ability to develop and maintain integrations between ServiceNow and other enterprise systems.- Familiarity with scripting languages and automation within the ServiceNow platform.- Experience with incident, problem, change, and asset management processes in ITSM. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
