Onboarded and trained new partners on technical and operational processes.
Managed vendor operations across India to ensure efficiency and compliance.
Enabled and optimized ONS & CCI service centers based on performance metrics.
Optimized pin code coverage to improve service reach and efficiency.
Supported vendors with Tech ID creation and IT-related operational issues.
Reviewed vendor KPIs, tracked performance, and drove service target achievement.
Monitored partner billing and payouts for accuracy and compliance.
Strengthened vendor relationships to enhance service delivery and customer experience.
Responsibilities
Onboarded and trained new partners on technical and operational processes.
Managed vendor operations across India to ensure efficiency and compliance.
Enabled and optimized ONS & CCI service centers based on performance metrics.
Optimized pin code coverage to improve service reach and efficiency.
Supported vendors with Tech ID creation and IT-related operational issues.
Reviewed vendor KPIs, tracked performance, and drove service target achievement.
Monitored partner billing and payouts for accuracy and compliance.
Strengthened vendor relationships to enhance service delivery and customer experience.
Salary : Rs. 6,50,000.0 - Rs. 9,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Application Developer – AA + VBA
Location: Bangalore
Job Description – Application Developer (RPA – Automation Anywhere & VBA /Excel Macro)
Project Role: Application Developer
Location: [Bangalore]
Experience Level: Minimum 3 years (2+ years relevant experience preferred)
Education: 15 years of full-time education (Bachelor’s in Engineering or equivalent)
________________________________________
Role Overview
We are seeking a skilled and proactive Application Developer – RPA (Automation Anywhere) to design, build, configure, and support end-to-end RPA solutions. You will work across the RPA lifecycle, collaborating with cross-functional teams and playing a key role in ensuring efficient and stable automation delivery. This is a hands-on technical role requiring advanced Automation Anywhere expertise and a commitment to quality and performance.
________________________________________
Key Responsibilities
• Serve as Lead/Senior Developer for Automation Anywhere (AA) RPA projects.
• Collaborate with Business Transformation team, & SMEs to understand automation requirements.
• Conduct technical feasibility analysis of proposed automation use cases.
• Contribute to or prepare Solution Design Documents (SDD) and Technical Design Documents (TDD).
• Design and develop scalable, maintainable Automation Anywhere workflows.
• Perform code reviews to enforce AA development best practices.
• Build reusable utilities, frameworks, and subcomponents to optimize solution architecture.
• Provide hands-on support across SIT, UAT, Go-Live, and post-deployment phases.
• Lead or assist in bot troubleshooting, root cause analysis, and issue resolution in production.
• Perform environment housekeeping and data / code cleanup as part of ongoing support.
• Ensure high-quality delivery through proper documentation, version control, and release management.
Responsibilities
Required Technical Skills & Experience
• 3+ years of RPA experience with Automation Anywhere (A360 preferred).
• Automation Anywhere Advanced Certification – Must Have
• Automation Anywhere Master Certification – Good to Have
• Solid experience with AA core concepts including:
• Work Queues, RE Framework
• Credential Vault, Error Handling
• OCR/PDF Extraction
• Attended and Unattended Bot Architecture
• Hands-on expertise in bot development, deployment, and ongoing support.
• Strong command of text manipulation and pattern matching using Regular Expressions (Regex) – Must Have.
• Proficiency in automating Excel tasks using VBA – Highly Desired.
• Good understanding of Citrix environments and OCR integrations.
• Ability to work independently with minimal guidance on bot design, coding, testing, and issue resolution.
• Familiarity with infrastructure aspects of RPA such as bot runners, control room configuration, etc., is a plus.
• Basic to intermediate proficiency in:
o SQL (MS SQL Server Management Studio)
o Version control tools (SVN, GitHub)
o Project and ticketing tools (JIRA, ServiceNow)
o Collaboration tools (MS Teams, Outlook)
________________________________________
Soft Skills & Professional Attributes
• Strong problem-solving and technical troubleshooting abilities.
• Excellent written and verbal communication skills to engage with business and technical stakeholders.
• Flexible, adaptable, and open to learning new tools, methodologies, and platforms.
• Demonstrated ability to work independently or under minimal supervision.
• Experience in Agile/Scrum delivery is a plus.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, providing timely support, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to address client issues effectively, leveraging your deep product knowledge to design appropriate resolutions and maintain high-quality service standards. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues promptly.- Collaborate with cross-functional teams to enhance service delivery.- Document client interactions and resolutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Customer Service Operations.- Strong interpersonal and communication skills to engage effectively with clients.- Ability to analyze and interpret client issues to provide tailored solutions.- Familiarity with customer relationship management tools and software.- Basic understanding of application support processes and methodologies. Additional Information: - The candidate should have minimum 0-2 years of experience in Customer Service Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, providing timely support, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to address client issues effectively, leveraging your deep product knowledge to design appropriate resolutions and maintain high-quality service standards. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues promptly.- Collaborate with cross-functional teams to enhance service delivery.- Document client interactions and resolutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Customer Service Operations.- Strong interpersonal and communication skills to engage effectively with clients.- Ability to analyze and interpret client issues to provide tailored solutions.- Familiarity with customer relationship management tools and software.- Basic understanding of application support processes and methodologies. Additional Information: - The candidate should have minimum 0-2 years of experience in Customer Service Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description - Specialist Software Engineer- Data Engineer (25000K36)
Specialist Software Engineer- Data Engineer - (25000K36)
Missions
MSA Level: SSE-Special-Big data
Understand the business needs and transform it to a technical solution
implement new solution in BigData ecosystem
maintain the existing solution by enhancing and providing support technically
follow the agile methodology and best practices in day to day work
Propose new solutions to improve the efficiency wherever possible
Understand functional requirements and raise clarifications with BAs and others concerned.
Should have experience in coordinating onsite/offshore team members. Delivery ownership for offshore deliverables.
Should be able to estimate from high level requirement and do an independent estimate from detailed functional
specification
Capability to provide technical design and implement on complex requirement.
Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same.
Meticulously review the design, test cases and code
Coding, Unit Testing and Integration Testing.
Profile
Requires 7+ years relevant experience.
Should have experience in leading activities and also hands on experience on the technical stack mentioned below
Hadoop stack :- Scala, Hive, HDFS, Spark, Oozie,Hbase, Yarn – Mandatory skill - Scala
Awareness in Parallel computing, Data storage, Resource Mgmt. ·Very comfortable in Linux .
Experience of GIT & CI / CD ·Delivery of reliable, scalable, modular and quality software that fully meets client expectations. Individual is independent and accountable for the results
Good knowledge in Jenkins, GIT, Python/ Java, SQL
Talend optional but preferred
Technical Expertise, Quality and Leadership/Teamwork · Awareness of function programming (FP) and best practices in FP.
Responsibilities
Job Description - Specialist Software Engineer- Data Engineer (25000K36)
Specialist Software Engineer- Data Engineer - (25000K36)
Missions
MSA Level: SSE-Special-Big data
Understand the business needs and transform it to a technical solution
implement new solution in BigData ecosystem
maintain the existing solution by enhancing and providing support technically
follow the agile methodology and best practices in day to day work
Propose new solutions to improve the efficiency wherever possible
Understand functional requirements and raise clarifications with BAs and others concerned.
Should have experience in coordinating onsite/offshore team members. Delivery ownership for offshore deliverables.
Should be able to estimate from high level requirement and do an independent estimate from detailed functional
specification
Capability to provide technical design and implement on complex requirement.
Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same.
Meticulously review the design, test cases and code
Coding, Unit Testing and Integration Testing.
Profile
Requires 7+ years relevant experience.
Should have experience in leading activities and also hands on experience on the technical stack mentioned below
Hadoop stack :- Scala, Hive, HDFS, Spark, Oozie,Hbase, Yarn – Mandatory skill - Scala
Awareness in Parallel computing, Data storage, Resource Mgmt. ·Very comfortable in Linux .
Experience of GIT & CI / CD ·Delivery of reliable, scalable, modular and quality software that fully meets client expectations. Individual is independent and accountable for the results
Good knowledge in Jenkins, GIT, Python/ Java, SQL
Talend optional but preferred
Technical Expertise, Quality and Leadership/Teamwork · Awareness of function programming (FP) and best practices in FP.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
• Job Description: Accountant
We're looking for a detail-oriented and motivated Accountant to join our team. The ideal candidate will have a
minimum of 2 years of experience in an accounting role, with a strong focus on accounts payable and
receivable.
Key Responsibilities:
• Debit Note & Claims Collection: Independently lead the follow-up process with vendors to
secure Credit Notes (CN) for all Debit Notes raised by the organization.
• Negotiation & Communication: Act as the primary liaison for vendors, using strong
negotiation and communication skills to resolve outstanding claims and speed up collection
cycles.
• Accrual Management: Compute, validate, and post accurate accruals on a regular schedule
to ensure financial statements reflect current liabilities and assets.
• Scheme Letter Validation: Rigorously verify and validate scheme letters to ensure total
compliance with company terms and conditions.
• Cross-Functional Coordination: Partner with Business Finance teams at the vendor level to
investigate and resolve disputes related to claims or financial discrepancies.
• General Ledger & Reporting: Perform core accounting tasks, including journal entries,
account reconciliations, and supporting the month-end closing process.
• Data Analysis: Work with large datasets to track claim aging, identify recovery trends, and
report on collection effectiveness.
Qualifications & Experience
• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: A minimum of 2 years of post-graduation experience in a core accounting role.
• Domain Expertise: Proven experience in Accounts Payable (AP), Accounts Receivable (AR), or
specialized claims management is highly preferred.
Technical & Soft Skills
• Accounting Principles: Strong command of standard accounting principles and proficiency in
accounting software/ERP systems.
• Analytical Thinking: Ability to identify discrepancies in complex claims and develop effective problem-
solving strategies.
• Independence: Demonstrated ability to manage multiple tasks effectively with minimal supervision.
• Microsoft Excel: Proficiency in using advanced formulas (VLOOKUP, Pivot Tables, etc.) to manage and
interpret large volumes of financial data.
Responsibilities
Roles & Responsibilities:
• Job Description: Accountant
We're looking for a detail-oriented and motivated Accountant to join our team. The ideal candidate will have a
minimum of 2 years of experience in an accounting role, with a strong focus on accounts payable and
receivable.
Key Responsibilities:
• Debit Note & Claims Collection: Independently lead the follow-up process with vendors to
secure Credit Notes (CN) for all Debit Notes raised by the organization.
• Negotiation & Communication: Act as the primary liaison for vendors, using strong
negotiation and communication skills to resolve outstanding claims and speed up collection
cycles.
• Accrual Management: Compute, validate, and post accurate accruals on a regular schedule
to ensure financial statements reflect current liabilities and assets.
• Scheme Letter Validation: Rigorously verify and validate scheme letters to ensure total
compliance with company terms and conditions.
• Cross-Functional Coordination: Partner with Business Finance teams at the vendor level to
investigate and resolve disputes related to claims or financial discrepancies.
• General Ledger & Reporting: Perform core accounting tasks, including journal entries,
account reconciliations, and supporting the month-end closing process.
• Data Analysis: Work with large datasets to track claim aging, identify recovery trends, and
report on collection effectiveness.
Qualifications & Experience
• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: A minimum of 2 years of post-graduation experience in a core accounting role.
• Domain Expertise: Proven experience in Accounts Payable (AP), Accounts Receivable (AR), or
specialized claims management is highly preferred.
Technical & Soft Skills
• Accounting Principles: Strong command of standard accounting principles and proficiency in
accounting software/ERP systems.
• Analytical Thinking: Ability to identify discrepancies in complex claims and develop effective problem-
solving strategies.
• Independence: Demonstrated ability to manage multiple tasks effectively with minimal supervision.
• Microsoft Excel: Proficiency in using advanced formulas (VLOOKUP, Pivot Tables, etc.) to manage and
interpret large volumes of financial data.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
