About the team
You will be the part of core Performance Marketing team at Flipkart which is responsible for user acquisition and driving revenue via executing digital marketing campaigns across multiple channels and platforms.
Seller Support :: Bangalore :: Myntra
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
TPC - Seller Support :: Bangalore :: Myntra
Role – TPC – Marketplace
Location : Bangalore
About Team
The MP and OMNI team at Myntra is responsible for shaping best in class experience for Myntra marketplace customers and sellers. The team liaisons with various teams across the organization to run the marketplace operations as well as drive critical projects as Myntra shifts to a marketplace centric approach. MP is a central team working closely with Category, SCM, Revenue, Planning to drive overall growth, profitability and seller experience.
Roles & Responsibilities
Role:
· The incumbent will be part of the team responsible for performance for some Marketplace/OMNI sellers live on Myntra while ensuring operational metrics such as on-time fulfilment of orders, seller-led cancellations, speed perception on Myntra and service quality.
· Introduces and executes new fulfilment benchmarks and service levels in line with competition.
· Implements faster fulfilment speed on Marketplace through execution of express programs to sellers and executing operational SOPs to drive speed through policy and tech enabled constructs.
Job Description
· Execute seller performance policies with sellers including timely communication on changes.
· Ensure thresholds on packing and handover breaches are met and continually improved.
· Ensure that customer delivery promises on the Marketplace are competitive and continuously improving.
· Execute partner delisting criteria for tackling lapse in performance and quality metrics.
· Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
· Solving supplier issues related to order allocation, capacity alignment, fulfilment performance, quality etc.
· Coordination with category, marketplace, logistics, training team & other stakeholders.
· Monitoring dashboards & metrics to maintain desired TAT.
· Evaluate suppliers through various performance measurements including on time dispatch, product QC and service performance.
Responsibilities
About the team
You will be the part of core Performance Marketing team at Flipkart which is responsible for user acquisition and driving revenue via executing digital marketing campaigns across multiple channels and platforms.
Seller Support :: Bangalore :: Myntra
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
TPC - Seller Support :: Bangalore :: Myntra
Role – TPC – Marketplace
Location : Bangalore
About Team
The MP and OMNI team at Myntra is responsible for shaping best in class experience for Myntra marketplace customers and sellers. The team liaisons with various teams across the organization to run the marketplace operations as well as drive critical projects as Myntra shifts to a marketplace centric approach. MP is a central team working closely with Category, SCM, Revenue, Planning to drive overall growth, profitability and seller experience.
Roles & Responsibilities
Role:
· The incumbent will be part of the team responsible for performance for some Marketplace/OMNI sellers live on Myntra while ensuring operational metrics such as on-time fulfilment of orders, seller-led cancellations, speed perception on Myntra and service quality.
· Introduces and executes new fulfilment benchmarks and service levels in line with competition.
· Implements faster fulfilment speed on Marketplace through execution of express programs to sellers and executing operational SOPs to drive speed through policy and tech enabled constructs.
Job Description
· Execute seller performance policies with sellers including timely communication on changes.
· Ensure thresholds on packing and handover breaches are met and continually improved.
· Ensure that customer delivery promises on the Marketplace are competitive and continuously improving.
· Execute partner delisting criteria for tackling lapse in performance and quality metrics.
· Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
· Solving supplier issues related to order allocation, capacity alignment, fulfilment performance, quality etc.
· Coordination with category, marketplace, logistics, training team & other stakeholders.
· Monitoring dashboards & metrics to maintain desired TAT.
· Evaluate suppliers through various performance measurements including on time dispatch, product QC and service performance.
Salary : Rs. 1,00,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Responsibilities
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Salary : Rs. 10,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Responsibilities
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Salary : Rs. 1,00,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Responsibilities
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Salary : Rs. 10,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Responsibilities
Job Description
Execute seller performance policies with sellers including timely communication on changes.
Ensure thresholds on packing and handover breaches are met and continually improved.
Ensure that customer delivery promises on the Marketplace are competitive and continuously
improving.
Execute partner delisting criteria for tackling lapse in performance and quality metrics.
Create cordial coordination with the Sellers to drive process & quality improvement initiatives.
Solving supplier issues related to order allocation, capacity alignment, fulfilment performance,
quality etc.
Coordination with category, marketplace, logistics, training team & other stakeholders.
Monitoring dashboards & metrics to maintain desired TAT.
Evaluate suppliers through various performance measurements including on time dispatch,
product QC and service performance.
Salary : Rs. 10,000.0 - Rs. 5,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
About the Role
The ‘Affiliate & Influencer Marketing Executive’ would play a crucial role in our ‘performance marketing department’, responsible for developing and managing our Affiliate & Influencer marketing program. The role would give exposure to one of the largest Affiliate programs & all tiers of influencers in the nation and an opportunity to learn different channels of Performance marketing. This role involves identifying potential affiliates/Influencers, building relationships, and implementing effective strategies to increase sales and brand exposure through affiliate.
About the team
You will be the part of core Performance Marketing team at Flipkart which is responsible for user acquisition and driving revenue via executing digital marketing campaigns across multiple channels and platforms.
Responsibilities
About the Role
The ‘Affiliate & Influencer Marketing Executive’ would play a crucial role in our ‘performance marketing department’, responsible for developing and managing our Affiliate & Influencer marketing program. The role would give exposure to one of the largest Affiliate programs & all tiers of influencers in the nation and an opportunity to learn different channels of Performance marketing. This role involves identifying potential affiliates/Influencers, building relationships, and implementing effective strategies to increase sales and brand exposure through affiliate.
About the team
You will be the part of core Performance Marketing team at Flipkart which is responsible for user acquisition and driving revenue via executing digital marketing campaigns across multiple channels and platforms.
Salary : Rs. 10,000.0 - Rs. 7,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are looking for people who have both skillsets FG and Concur Travel (50/50).
Responsibilities (L1):FG
1. Act a single point for contact for all the ticket/incidents related to VMO
2. Ability to analyze issues, perform root cause analysis and solve them
3. Coordinate with L2 and VMO team to handover the analysis/report of the issues raised
4. Regular monitoring and responds to the tickets within given SLA based on priority
5. Escalate more complex issues to L2 support teams if they cannot be resolved at the L1 level
6. Keep end users informed about the status and progress of their incidents or requests through regular updates
7. Maintain detailed records of incidents and solutions to build a knowledge base for future reference
8. Conduct trainings for end-users if needed and prepare / manage training documents (doc, ppt, videos, etc.)
9. Standard Operating Procedures (SOPs): Ensure all actions taken are in accordance with predefined SOPs to maintain consistency and quality of support
Responsibilities (L1): Concur Travel
1. Responsible for the configuration of parameters and settings within SAP Concur Travel, Expense and Invoice modules
2. Excellent communication and presentation skills
3. Provide technical support for SAP Concur travel via email and ticketing systems
4. Diagnose and resolve Level 1 technical issues
5. Document issues, resolutions and escalate critical problems to higher support levels as needed
6. Collaborate with other support team members to improve service quality
7. This is a support role to work in client ecosystem and help clients in resolving any Concur related issues and help them implement/ integrate systems where required
8. Experience working with multi-tiered ticket handling/resolution systems
9. Demonstrated ability to prioritize and manage workflow to meet deadlines
10. Effective verbal and written communication skills
Responsibilities: BI
1. Data collection
2. Data storage
3. Data analysis
4. Data reporting
5. Data querying
6. Data visualization and dashboards
Responsibilities
We are looking for people who have both skillsets FG and Concur Travel (50/50).
Responsibilities (L1):FG
1. Act a single point for contact for all the ticket/incidents related to VMO
2. Ability to analyze issues, perform root cause analysis and solve them
3. Coordinate with L2 and VMO team to handover the analysis/report of the issues raised
4. Regular monitoring and responds to the tickets within given SLA based on priority
5. Escalate more complex issues to L2 support teams if they cannot be resolved at the L1 level
6. Keep end users informed about the status and progress of their incidents or requests through regular updates
7. Maintain detailed records of incidents and solutions to build a knowledge base for future reference
8. Conduct trainings for end-users if needed and prepare / manage training documents (doc, ppt, videos, etc.)
9. Standard Operating Procedures (SOPs): Ensure all actions taken are in accordance with predefined SOPs to maintain consistency and quality of support
Responsibilities (L1): Concur Travel
1. Responsible for the configuration of parameters and settings within SAP Concur Travel, Expense and Invoice modules
2. Excellent communication and presentation skills
3. Provide technical support for SAP Concur travel via email and ticketing systems
4. Diagnose and resolve Level 1 technical issues
5. Document issues, resolutions and escalate critical problems to higher support levels as needed
6. Collaborate with other support team members to improve service quality
7. This is a support role to work in client ecosystem and help clients in resolving any Concur related issues and help them implement/ integrate systems where required
8. Experience working with multi-tiered ticket handling/resolution systems
9. Demonstrated ability to prioritize and manage workflow to meet deadlines
10. Effective verbal and written communication skills
Responsibilities: BI
1. Data collection
2. Data storage
3. Data analysis
4. Data reporting
5. Data querying
6. Data visualization and dashboards
Salary : Rs. 2,00,000.0 - Rs. 14,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
