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Job Summary: We are looking for a Technical Support Engineer (L1.5) to provide efficient technical support and troubleshooting for hardware, software, and network-related issues. The candidate should be able to handle basic to intermediate level issues independently and escalate complex problems when required.

Responsibilities

Roles & Responsibilities: Provide technical support to end-users via calls, emails, or ticketing tools Troubleshoot hardware, software, and network issues Handle L1 and some L2 level issues Manage and update tickets using tools like ServiceNow/Jira Perform user account management (Active Directory, password reset, etc.) Install, configure, and maintain operating systems and applications Ensure timely resolution and proper documentation of issues Escalate unresolved issues to higher-level support teams
  • Salary : Rs. 4,74,000.0 - Rs. 5,20,000.0
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Technical Support

Job Description

Senior Software Engineer - COBOL - (26000BVI) Missions Responsibility to manage the support & Change Request by following end to end software development life cycle and collaborate with business users & other colleagues for the deployment. Profile 4 – 6 years of experience in COBOL Technology Experience in Database Queries and Procedures Have experience in Application Support on the functional issues. Clear understanding of Software Development life cycle and process Oriented. Strong fundamentals in Leasing will be an added advantage. Experience on identifying and executing test strategies, test plan and functional test cases. Experience in preparing and conducting functional reviews and training sessions. Capability to works with customers and cross location teams to establish and maintain a consistent delivery. Ability to work closely in a team environment is highly recommended. Willing to work primarily in functional Support and also in Change Requests. Willing to work in different shifts day shift, afternoon shift. Problem solver, thinker and analyzer Solution challenger when relevant. Excellent communication and writing skills with the ability to understand and end user directly. Have negotiation skills (tactful). Ability to raise factual alerts & risks when necessary. Organized and practical Business Insight At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Responsibilities

  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :SSE -- COBOL

Job Description

Senior Software Engineer - COBOL - (26000BVJ) Missions ERP Application Development & Maintenance (Core System i.e. MILES) – Bringing solutions for the business requirements by implementing / modifying the Configurations with no regressions Responsibility to manage the support & Change Request by following end to end software development life cycle and collaborate with business users & other colleagues for the deployment. Profile 4 – 6 years of experience as a Techno Functional Experience in Database Queries and Procedures Have experience in Application Support on the functional issues. Clear understanding of Software Development life cycle and process Oriented. Configuration experience in ERP product Strong fundamentals in Leasing will be an added advantage. Experience on identifying and executing test strategies, test plan and functional test cases. Experience in preparing and conducting functional reviews and training sessions. Capability to works with customers and cross location teams to establish and maintain a consistent delivery. Ability to work closely in a team environment is highly recommended. Willing to work primarily in functional Support and also in Change Requests. Willing to work in different shifts day shift, afternoon shift. Problem solver, thinker and analyzer Solution challenger when relevant. Excellent communication and writing skills with the ability to understand and end user directly. Have negotiation skills (tactful). Ability to raise factual alerts & risks when necessary. Organized and practical Business Insight At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection. Why Join Us We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

Responsibilities

  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Senior Software Engineer -- COBOL

Job Description

Cyber Security Senior Analyst - MDE - (26000EPU) Missions 1) MDE Platform Administration (Tenant-Level) 2) Server Onboarding & Offboarding (Windows & Linux) a. Design and operate scalable onboarding processes: i. Windows Server: MECM/SCCM, GPO, Intune, Azure Arc, scripts; ensure Sense EDR sensor and Defender Antivirus are properly configured (including passive mode transitions if 3rd-party AV present). ii. Linux Server: Package-based installs (mdatp via apt/yum/zypper), onboarding scripts, repo configuration, proxy settings, and service validation. b. Maintain golden images / AMIs with pre-onboarding steps, device tagging, and machine groups. c. Operate offboarding flows (offboarding package/keys) for decom, M&A carve-outs, and cloud auto-scale lifecycles; reconcile stale/duplicate devices. d. Track coverage: % of in-scope servers onboarded, health status, and remediation of inactive/unhealthy devices. 3) Policy, Exclusions & Hardening a. Define/maintain AV policies, EDR in block mode, Attack Surface Reduction (ASR) rules, Network Protection, Controlled Folder Access (where server-appropriate). b. Implement file/path/process exclusions with risk-based justification, balancing performance and detection efficacy; periodic review, attestation, and removal of stale exceptions. c. Manage Indicators (IOCs), custom URL/Domain/IP indicators, and controlled testing with robust change control. 4) Operations & Support a. Operate day-to-day MDE tool support: ticket queue, troubleshooting onboarding/health/AV conflicts, performance tuning, and sensor/engine update issues. b. Partner with SOC/IR on incidents; drive endpoint containment, isolation support, evidence capture, and post-incident hardening actions. 5) Automation & Scale a. Build automation with PowerShell, Bash, Azure Automation, Azure DevOps/GitHub Actions, M365 Defender/Graph APIs Profile We’re seeking a hands-on MDE Platform Engineer to administer Microsoft Defender for Endpoint across Windows and Linux server estates. You will own the MDE platform in our Azure/M365 tenant, ensure secure and compliant onboarding/offboarding of servers at scale, and manage EDR + Defender Antivirus policies, exceptions, ASR, EDR in block mode, sensor health and agent update rings. The ideal candidate brings deep operational experience with MDE on servers, automation-first mindset, and strong collaboration with Infra, SOC, and platform teams. Business Insight Why Join Us We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. Business Insight At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection. Why Join Us “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Responsibilities

  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Cyber Security Senior Analyst - MDE

Job Description

The MuleSoft Architect role requires strong expertise in API-led integration, event-driven architecture (EDA), and middleware platforms. Candidates should have hands-on experience with API gateways and messaging brokers, as well as a deep understanding of platform modernization and scalability. Proficiency in cloud-native architectures and containerization is essential, along with knowledge of identity and security frameworks. The ideal candidate will have a minimum of 10 years of experience in integration and solution architecture roles.

Responsibilities

The MuleSoft Architect role requires strong expertise in API-led integration, event-driven architecture (EDA), and middleware platforms. Candidates should have hands-on experience with API gateways and messaging brokers, as well as a deep understanding of platform modernization and scalability. Proficiency in cloud-native architectures and containerization is essential, along with knowledge of identity and security frameworks. The ideal candidate will have a minimum of 10 years of experience in integration and solution architecture roles.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :MuleSoft Architect

Job Description

ServiceNow ITSM

Responsibilities

ServiceNow ITSM
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow ITSM

Job Description

The ServiceNow Operations Support & Technical Writer role focuses on supporting the enterprise ServiceNow platform operations, administration, deployments, monitoring, knowledge management, and documentation activities. Key responsibilities include ensuring platform stability, supporting operational processes, maintaining technical documentation, and creating high-quality knowledge assets across various environments. Candidates should have experience in technical writing and operations support, with a strong emphasis on documentation quality.

Responsibilities

The ServiceNow Operations Support & Technical Writer role focuses on supporting the enterprise ServiceNow platform operations, administration, deployments, monitoring, knowledge management, and documentation activities. Key responsibilities include ensuring platform stability, supporting operational processes, maintaining technical documentation, and creating high-quality knowledge assets across various environments. Candidates should have experience in technical writing and operations support, with a strong emphasis on documentation quality.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow Operations Support & Technical Writer

Job Description

SDE

Responsibilities

SDE
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :SDE-Food App

Job Description

The Engineer will lead projects related to product lifecycle and sustaining projects, with a preference for candidates with HVAC/Chiller domain experience. Key responsibilities include collaborating with cross-functional teams, ensuring project milestones are met, and developing engineering documentation. Candidates should have a BE degree in Mechanical or a related specialization, with 4+ years of hands-on experience in design engineering and thermal analysis. Strong problem-solving skills and the ability to work in a team are essential.

Responsibilities

The Engineer will lead projects related to product lifecycle and sustaining projects, with a preference for candidates with HVAC/Chiller domain experience. Key responsibilities include collaborating with cross-functional teams, ensuring project milestones are met, and developing engineering documentation. Candidates should have a BE degree in Mechanical or a related specialization, with 4+ years of hands-on experience in design engineering and thermal analysis. Strong problem-solving skills and the ability to work in a team are essential.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Engineer - Product Engineering