As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with modern development frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and stakeholders is an integral part of the daily routine to align development efforts with project goals and timelines, fostering continuous improvement and innovation in software products.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather and analyze requirements for custom software development.
- Assist in maintaining and updating existing software applications to enhance performance and usability.
- Support junior team members by sharing knowledge and providing guidance on best practices.
- Participate in code reviews to ensure quality and adherence to coding standards.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Experience with Java programming and object-oriented design principles.
- Familiarity with RESTful web services and API development.
- Understanding of database integration and management using SQL and NoSQL databases.
- Knowledge of version control systems such as Git.
- Ability to work within agile development environments and utilize related tools.
Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Responsibilities
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with modern development frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and stakeholders is an integral part of the daily routine to align development efforts with project goals and timelines, fostering continuous improvement and innovation in software products.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather and analyze requirements for custom software development.
- Assist in maintaining and updating existing software applications to enhance performance and usability.
- Support junior team members by sharing knowledge and providing guidance on best practices.
- Participate in code reviews to ensure quality and adherence to coding standards.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Experience with Java programming and object-oriented design principles.
- Familiarity with RESTful web services and API development.
- Understanding of database integration and management using SQL and NoSQL databases.
- Knowledge of version control systems such as Git.
- Ability to work within agile development environments and utilize related tools.
Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Salary : Rs. 0.0 - Rs. 2,45,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Responsibilities
Configuration & Customization
Configure Salesforce Service Cloud features such as Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Macros.
Customize workflows, validation rules, and automation using Process Builder, Flow, and Apex (if applicable).
Integration & Data Management
Integrate Service Cloud with external systems (CTI, ERP, chatbots, etc.).
Ensure data integrity and manage data migration activities.
User Support & Training
Provide training and support to service teams on Service Cloud functionalities.
Troubleshoot issues and ensure smooth platform performance.
Optimization & Reporting
Develop dashboards and reports for service performance metrics.
Identify opportunities for process improvement and implement best practices.
Required Skills & Qualifications
Proven experience with Salesforce Service Cloud (minimum 4+ years preferred).
Strong understanding of Case Management, Omni-Channel, Knowledge Management, and Service Console.
Familiarity with Salesforce Flows, Process Builder, and Lightning Experience.
Experience with CTI integration, Live Agent, and Einstein Bots is a plus.
Salesforce Administrator or Service Cloud Consultant Certification preferred.
Excellent communication and problem-solving skills.
Responsibilities
Key Responsibilities
Configuration & Customization
Configure Salesforce Service Cloud features such as Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Macros.
Customize workflows, validation rules, and automation using Process Builder, Flow, and Apex (if applicable).
Integration & Data Management
Integrate Service Cloud with external systems (CTI, ERP, chatbots, etc.).
Ensure data integrity and manage data migration activities.
User Support & Training
Provide training and support to service teams on Service Cloud functionalities.
Troubleshoot issues and ensure smooth platform performance.
Optimization & Reporting
Develop dashboards and reports for service performance metrics.
Identify opportunities for process improvement and implement best practices.
Required Skills & Qualifications
Proven experience with Salesforce Service Cloud (minimum 4+ years preferred).
Strong understanding of Case Management, Omni-Channel, Knowledge Management, and Service Console.
Familiarity with Salesforce Flows, Process Builder, and Lightning Experience.
Experience with CTI integration, Live Agent, and Einstein Bots is a plus.
Salesforce Administrator or Service Cloud Consultant Certification preferred.
Excellent communication and problem-solving skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
