As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will also engage in iterative design processes, ensuring that the applications align with business objectives while maintaining a user-centric approach. Your role will require you to stay updated with industry trends and best practices to deliver innovative solutions that enhance operational efficiency and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay abreast of emerging technologies and methodologies.- Collaborate with cross-functional teams to ensure alignment of application design with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering.- Good To Have Skills: Experience with Databricks Unified Data Analytics Platform, Python (Programming Language), Apache Spark.- Strong understanding of data modeling and ETL processes.- Experience with cloud-based data storage solutions.- Familiarity with data governance and data quality frameworks. Additional Information: - The candidate should have minimum 3 years of experience in Data Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will also engage in iterative design processes, ensuring that the applications align with business objectives while maintaining a user-centric approach. Your role will require you to stay updated with industry trends and best practices to deliver innovative solutions that enhance operational efficiency and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay abreast of emerging technologies and methodologies.- Collaborate with cross-functional teams to ensure alignment of application design with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering.- Good To Have Skills: Experience with Databricks Unified Data Analytics Platform, Python (Programming Language), Apache Spark.- Strong understanding of data modeling and ETL processes.- Experience with cloud-based data storage solutions.- Familiarity with data governance and data quality frameworks. Additional Information: - The candidate should have minimum 3 years of experience in Data Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: Developer
Work Location: ~HYDERABAD~BANGALORE~
Skill Required: Digital : Python~Digital : PySpark
Experience Range in Required Skills: 6 to 8
Job Description:
Role Data Engineer (Python PySpark) Core Technical SkillsPythonoData processing and transformation using Pandas, NumPyoWriting modular, reusable code for ETL workflowsoAutomation and scripting for data operationsPySparkoBuilding distributed data pipelinesoSpark SQL, DataFrame APIs, and RDDsoPerformance tuning (partitioning, caching, shuffle optimization)SQLoComplex queries, joins, aggregations, and window functionsoQuery optimization for large datasetsData Modeling ETLoDesigning schemas for analytics and operational systemsoImplementing ETLELT pipelines and orchestration tools (Airflow, Databricks Jobs)Big Data Cloud PlatformsoExperience with AWS, Azure, or GCPoFamiliarity with data lakes and Delta Lake patternsFile Formats StorageoParquet, ORC, Avro for efficient storageoUnderstanding of partitioning strategiesTesting CICDoUnit and integration testing for data pipelinesoGit-based workflows and automated deployments
Responsibilities
Job Title: Developer
Work Location: ~HYDERABAD~BANGALORE~
Skill Required: Digital : Python~Digital : PySpark
Experience Range in Required Skills: 6 to 8
Job Description:
Role Data Engineer (Python PySpark) Core Technical SkillsPythonoData processing and transformation using Pandas, NumPyoWriting modular, reusable code for ETL workflowsoAutomation and scripting for data operationsPySparkoBuilding distributed data pipelinesoSpark SQL, DataFrame APIs, and RDDsoPerformance tuning (partitioning, caching, shuffle optimization)SQLoComplex queries, joins, aggregations, and window functionsoQuery optimization for large datasetsData Modeling ETLoDesigning schemas for analytics and operational systemsoImplementing ETLELT pipelines and orchestration tools (Airflow, Databricks Jobs)Big Data Cloud PlatformsoExperience with AWS, Azure, or GCPoFamiliarity with data lakes and Delta Lake patternsFile Formats StorageoParquet, ORC, Avro for efficient storageoUnderstanding of partitioning strategiesTesting CICDoUnit and integration testing for data pipelinesoGit-based workflows and automated deployments
Salary : Rs. 70,000.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
