Job Summary
We are looking for an experienced and results-driven Supply Chain & Operations Manager to oversee and optimize end-to-end supply chain operations, including procurement, demand planning, inventory management, warehousing, logistics, vendor management, and order fulfillment.
The ideal candidate will be responsible for ensuring product availability, operational efficiency, cost optimization, timely deliveries, and strong vendor performance while building scalable processes and maintaining high service levels. These responsibilities align with current Supply Chain Manager roles, which increasingly emphasize inventory optimization, supplier performance, logistics, analytics, and cross-functional planning.
Key Responsibilities
1. Supply Chain Planning
Develop and execute supply chain strategies aligned with business requirements.
Manage demand forecasting, supply planning, replenishment, and inventory requirements.
Coordinate with Sales, Finance, Procurement, Warehouse, and Operations teams.
Ensure uninterrupted availability of products/materials while minimizing excess inventory.
Monitor supply chain KPIs including OTIF, inventory turnover, fill rate, lead time, and logistics costs.
2. Procurement & Vendor Management
Identify, evaluate, onboard, and manage suppliers and vendors.
Negotiate pricing, payment terms, contracts, lead times, and service levels.
Monitor vendor performance against quality, cost, and delivery benchmarks.
Develop alternate suppliers and contingency plans to minimize supply risks.
Maintain strong relationships with key vendors and logistics partners.
3. Inventory Management
Maintain optimal inventory levels across warehouses and locations.
Monitor stock availability, ageing, slow-moving, and obsolete inventory.
Conduct regular stock audits and ensure inventory accuracy.
Establish appropriate reorder levels, safety stock, and replenishment mechanisms.
Reduce stock-outs, excess inventory, wastage, and inventory carrying costs.
4. Warehouse & Logistics Operations
Oversee inbound and outbound warehouse operations.
Ensure efficient receiving, storage, picking, packing, dispatch, and returns processes.
Manage 3PL, courier, transportation, and logistics partners.
Monitor delivery timelines, freight costs, and logistics SLAs.
Identify opportunities to improve transportation efficiency and reduce logistics costs.
5. Order Fulfillment
Ensure timely and accurate processing of customer and business orders.
Coordinate with warehouse and logistics teams to achieve on-time dispatch and delivery.
Monitor order fulfilment performance and resolve operational bottlenecks.
Handle returns, replacements, damages, shortages, and delivery escalations.
6. Process Improvement
Develop and implement SOPs for procurement, inventory, warehouse, logistics, and fulfillment.
Identify operational inefficiencies and implement corrective actions.
Drive automation and process improvements using ERP/WMS and analytics tools.
Continuously improve productivity, service quality, and cost efficiency.
7. MIS & Analytics
Prepare regular MIS reports and management dashboards.
Analyze supply chain costs, inventory trends, vendor performance, and operational KPIs.
Use data to identify risks, trends, and cost-saving opportunities.
Present actionable insights to senior management.
8. Team Management
Lead, manage, and mentor the supply chain and operations team.
Set individual and team KPIs and monitor performance.
Ensure adherence to company policies, SOPs, and operational standards.
Build a culture of accountability, ownership, and continuous improvement.
Key Performance Indicators
OTIF / On-Time Delivery
Inventory Accuracy
Stock Availability / Fill Rate
Inventory Turnover
Order Fulfillment Cycle Time
Warehouse Productivity
Logistics Cost per Order/Unit
Vendor SLA Compliance
Procurement Cost Savings
Stock-out and Excess Inventory Reduction
Return and Damage Rate
Responsibilities
Job Summary
We are looking for an experienced and results-driven Supply Chain & Operations Manager to oversee and optimize end-to-end supply chain operations, including procurement, demand planning, inventory management, warehousing, logistics, vendor management, and order fulfillment.
The ideal candidate will be responsible for ensuring product availability, operational efficiency, cost optimization, timely deliveries, and strong vendor performance while building scalable processes and maintaining high service levels. These responsibilities align with current Supply Chain Manager roles, which increasingly emphasize inventory optimization, supplier performance, logistics, analytics, and cross-functional planning.
Key Responsibilities
1. Supply Chain Planning
Develop and execute supply chain strategies aligned with business requirements.
Manage demand forecasting, supply planning, replenishment, and inventory requirements.
Coordinate with Sales, Finance, Procurement, Warehouse, and Operations teams.
Ensure uninterrupted availability of products/materials while minimizing excess inventory.
Monitor supply chain KPIs including OTIF, inventory turnover, fill rate, lead time, and logistics costs.
2. Procurement & Vendor Management
Identify, evaluate, onboard, and manage suppliers and vendors.
Negotiate pricing, payment terms, contracts, lead times, and service levels.
Monitor vendor performance against quality, cost, and delivery benchmarks.
Develop alternate suppliers and contingency plans to minimize supply risks.
Maintain strong relationships with key vendors and logistics partners.
3. Inventory Management
Maintain optimal inventory levels across warehouses and locations.
Monitor stock availability, ageing, slow-moving, and obsolete inventory.
Conduct regular stock audits and ensure inventory accuracy.
Establish appropriate reorder levels, safety stock, and replenishment mechanisms.
Reduce stock-outs, excess inventory, wastage, and inventory carrying costs.
4. Warehouse & Logistics Operations
Oversee inbound and outbound warehouse operations.
Ensure efficient receiving, storage, picking, packing, dispatch, and returns processes.
Manage 3PL, courier, transportation, and logistics partners.
Monitor delivery timelines, freight costs, and logistics SLAs.
Identify opportunities to improve transportation efficiency and reduce logistics costs.
5. Order Fulfillment
Ensure timely and accurate processing of customer and business orders.
Coordinate with warehouse and logistics teams to achieve on-time dispatch and delivery.
Monitor order fulfilment performance and resolve operational bottlenecks.
Handle returns, replacements, damages, shortages, and delivery escalations.
6. Process Improvement
Develop and implement SOPs for procurement, inventory, warehouse, logistics, and fulfillment.
Identify operational inefficiencies and implement corrective actions.
Drive automation and process improvements using ERP/WMS and analytics tools.
Continuously improve productivity, service quality, and cost efficiency.
7. MIS & Analytics
Prepare regular MIS reports and management dashboards.
Analyze supply chain costs, inventory trends, vendor performance, and operational KPIs.
Use data to identify risks, trends, and cost-saving opportunities.
Present actionable insights to senior management.
8. Team Management
Lead, manage, and mentor the supply chain and operations team.
Set individual and team KPIs and monitor performance.
Ensure adherence to company policies, SOPs, and operational standards.
Build a culture of accountability, ownership, and continuous improvement.
Key Performance Indicators
OTIF / On-Time Delivery
Inventory Accuracy
Stock Availability / Fill Rate
Inventory Turnover
Order Fulfillment Cycle Time
Warehouse Productivity
Logistics Cost per Order/Unit
Vendor SLA Compliance
Procurement Cost Savings
Stock-out and Excess Inventory Reduction
Return and Damage Rate
Salary : Rs. 8,00,000.0 - Rs. 10,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
