5-10 years relevant experience in the implementation of Oracle Financials with at least 3 years' experience on Oracle Fusion
• Functional and configuration knowledge in Oracle Cloud General Ledger, Accounts Payable, Procurement, Purchasing, Asset accounting, Accounts Receivable, Cash Management, AGIS, Tax Engine, Financial accounting Hub and Cloud reporting tools.
• Strong understanding of database structure for ERP/Oracle Cloud (Fusion)
• Solid background in IT application support management or IT service management in large financial services organisations
• Previous experience in E2E BAU lifecycle management, including incident, problem & change management, knowledge and service transition, stakeholder management and reporting, OLA/SLA identification and monitoring, and managing teams to deliver the E2E business and technology outcomes
• Excellent analytical, problem-solving and troubleshooting skills to identify and resolve application issues
• Ensuring effective stakeholder engagement, through strong interpersonal and communication skills
• Ability to work collaboratively with cross-functional teams to understand their business needs and translate them into technology solutions.
• Bachelor degree in Computer Science, Information Technology or a related field
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Digital: SaaS ERP Oracle Financials Cloud~Oracle Fusion Financials
2 to 4 years of strong work experience in penetration testing, threat modeling and/or secure application testing
Expertise in conducting penetration testing on various infrastructure and network components including Cloud, Wireless LAN, Active directory etc.
Thorough understanding of application architectures, understanding of security standards, frameworks and methodologies
Thorough understanding of protocols such as HTTP, TCP/IP, SSH, RDP, SNMP etc and expertise in exploitation of vulnerabilities in such services.
Knowledge of web application attacks and defense strategies including those found in the OWASP Top 10, Mobile Top 10 and SANS top 25.
Knowledge using leading testing tools such as Burp suite, NMAP, Kali OS , Nessus, Metasploit etc.
Experience with various operating systems, network security technologies, web application development technologies, languages and frameworks such as .Net, Java, PHP, Angular JS, NodeJS etc.
Knowledge of scripting languages such as Python, C/C++, Java/JavaScript.
Experience with Configuration and Deployment Management Testing, Identity Management Testing, Cookie/Session Management, Authentication/ Authorization Testing, Input Validation Testing, Privilege escalation testing, Enumeration testing
Good communication, presentation and interaction skills
Preferred to have any industry recognised certification related to pentest
Bugbounty hunters, CVE finders and other bugcrowd rank holders are preferred
Responsibilities
Salary : Rs. 0.0 - Rs. 14.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
B2B Seller Support Team Member - Job Description Job Title: B2B Seller Support Team Member (Dispute Handling Specialist) Department: Brand Experience Inventory Operations Job Summary: We are seeking a highly motivated and detail-oriented B2B Seller Support Team Member to join our dynamic e-commerce team. This role is crucial for maintaining a healthy and efficient marketplace by providing exceptional support to our business sellers. The ideal candidate will be responsible for resolving seller disputes, managing daily transaction-related concerns, and ensuring a seamless experience for our business partners. Key Responsibilities: • Dispute Resolution: Act as the primary point of contact for B2B sellers regarding disputes, including but not limited to, order issues, payment discrepancies, and product quality claims. Investigate and resolve complex cases by gathering all necessary facts and documentation, such as purchase orders, invoices, and communication logs. • Transaction Management: Provide timely and accurate support for daily transaction- related inquiries, including payment status, order fulfillment, and shipment tracking. • Communication: Communicate effectively and professionally with B2B sellers via phone, email, and/or chat to understand their issues, provide clear solutions, and build trust. • Cross-Functional Collaboration: Work closely with other internal teams, such as Payments, Logistics, and Product, to resolve seller issues and drive process improvements. • Policy Adherence: Ensure all dispute resolutions and transaction-related actions comply with company policies and service level agreements (SLAs). • Documentation and Reporting: Maintain detailed records of all seller interactions and resolutions. Identify trends and recurring issues to provide actionable insights to management and help improve overall platform policies and procedures. • Proactive Problem-Solving: Proactively identify potential issues before they escalate into disputes. Offer guidance and best practices to sellers to help them avoid common problems. • Continuous Improvement: Contribute to a positive team environment and actively seek solutions to improve the seller support process, making it more efficient and effective. Required Qualifications: • Experience: Proven experience in a customer service or seller support role, preferably within the e-commerce or B2B sector. Experience with dispute management and transaction handling is a significant advantage. • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and professionally. • Problem-Solving Skills: Strong analytical and logical reasoning skills to investigate and resolve complex issues. • Technical Proficiency: Proficient in using various software applications, including CRM systems, Microsoft Office Suite (especially Excel), and other relevant tools. • Empathy and Patience: A customer-centric approach with a high degree of empathy and the ability to handle sensitive situations calmly and effectively. • Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and processes with a sense of urgency. Preferred Qualifications: • Knowledge of e-commerce business models and B2B payment processes. • Familiarity with contract terms, invoicing, and reconciliation. • Experience with a high volume of transactions and dispute cases.
Responsibilities
B2B Seller Support Team Member - Job Description Job Title: B2B Seller Support Team Member (Dispute Handling Specialist) Department: Brand Experience Inventory Operations Job Summary: We are seeking a highly motivated and detail-oriented B2B Seller Support Team Member to join our dynamic e-commerce team. This role is crucial for maintaining a healthy and efficient marketplace by providing exceptional support to our business sellers. The ideal candidate will be responsible for resolving seller disputes, managing daily transaction-related concerns, and ensuring a seamless experience for our business partners. Key Responsibilities: • Dispute Resolution: Act as the primary point of contact for B2B sellers regarding disputes, including but not limited to, order issues, payment discrepancies, and product quality claims. Investigate and resolve complex cases by gathering all necessary facts and documentation, such as purchase orders, invoices, and communication logs. • Transaction Management: Provide timely and accurate support for daily transaction- related inquiries, including payment status, order fulfillment, and shipment tracking. • Communication: Communicate effectively and professionally with B2B sellers via phone, email, and/or chat to understand their issues, provide clear solutions, and build trust. • Cross-Functional Collaboration: Work closely with other internal teams, such as Payments, Logistics, and Product, to resolve seller issues and drive process improvements. • Policy Adherence: Ensure all dispute resolutions and transaction-related actions comply with company policies and service level agreements (SLAs). • Documentation and Reporting: Maintain detailed records of all seller interactions and resolutions. Identify trends and recurring issues to provide actionable insights to management and help improve overall platform policies and procedures. • Proactive Problem-Solving: Proactively identify potential issues before they escalate into disputes. Offer guidance and best practices to sellers to help them avoid common problems. • Continuous Improvement: Contribute to a positive team environment and actively seek solutions to improve the seller support process, making it more efficient and effective. Required Qualifications: • Experience: Proven experience in a customer service or seller support role, preferably within the e-commerce or B2B sector. Experience with dispute management and transaction handling is a significant advantage. • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and professionally. • Problem-Solving Skills: Strong analytical and logical reasoning skills to investigate and resolve complex issues. • Technical Proficiency: Proficient in using various software applications, including CRM systems, Microsoft Office Suite (especially Excel), and other relevant tools. • Empathy and Patience: A customer-centric approach with a high degree of empathy and the ability to handle sensitive situations calmly and effectively. • Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and processes with a sense of urgency. Preferred Qualifications: • Knowledge of e-commerce business models and B2B payment processes. • Familiarity with contract terms, invoicing, and reconciliation. • Experience with a high volume of transactions and dispute cases.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
