Overview
The D365 Sr. Consultant will support customers through focused technical engagements aimed at improving the health, performance, and success of their Dynamics 365 and Power Platform implementations. The role combines deep technical expertise across
Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments. They will leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions.
This role requires the ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end to end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long term maintainability. The engineer must work collaboratively with customer stakeholders and internal teams, strengthen platform configuration, and support customer success through repeatable, high quality service delivery.
Key responsibilities
• Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.
• Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.
• Evaluate the effectiveness of customer health, operational processes and environment administration practices.
• Conduct in depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.
• Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best practice guidance.
• Identify risks, blockers, misconfigurations, and performance issues across D365 Customer Engagement infrastructure, customizations (plugins, workflows, JavaScript, C#), data models, integrations, and overall environment health.
• Recommend improvements aligned with Microsoft best practices for Dynamics 365, Dataverse, Power Apps, Power Automate, platform governance, ALM processes, and enterprise CRM modernization.
• Deliver professional, customer facing documentation summarizing health assessment findings, environment configuration reviews, and recommended next steps for long term platform success.
Required Qualifications
Minimum 5+ years of hands-on experience in the following areas:
Up to date product knowledge and familiarity with Dynamics 365 modules
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Field Service
• Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
- Dataverse
- Power Apps
- Power Automate
- Power Platform admin center
• Model Driven app Administration, Customization and Integration experience
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.
Preferred qualifications
• Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.
• Application Lifecycle Management for Dynamics 365 & Power Platform apps & solutions
• Prior experience supporting regulated industries (e.g., finance, healthcare, government) with stringent uptime, data protection, or continuity mandates.
Certifications
Required
• Power Platform Model App Certification PL-7003 or relevant experience
• Dynamics 365 Fundamentals (CRM) MB-910 or relevant experience
• One of the following or relevant experience:
- Dynamics 365 Customer Experience Analyst MB-280
- Dynamics 365 Field Service Functional Consultant MB-240
Preferred
• Power Automate PL-200 Power Platform Functional Consultant Associate or relevant experience.
Responsibilities
Overview
The D365 Sr. Consultant will support customers through focused technical engagements aimed at improving the health, performance, and success of their Dynamics 365 and Power Platform implementations. The role combines deep technical expertise across
Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments. They will leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions.
This role requires the ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end to end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long term maintainability. The engineer must work collaboratively with customer stakeholders and internal teams, strengthen platform configuration, and support customer success through repeatable, high quality service delivery.
Key responsibilities
• Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.
• Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.
• Evaluate the effectiveness of customer health, operational processes and environment administration practices.
• Conduct in depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.
• Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best practice guidance.
• Identify risks, blockers, misconfigurations, and performance issues across D365 Customer Engagement infrastructure, customizations (plugins, workflows, JavaScript, C#), data models, integrations, and overall environment health.
• Recommend improvements aligned with Microsoft best practices for Dynamics 365, Dataverse, Power Apps, Power Automate, platform governance, ALM processes, and enterprise CRM modernization.
• Deliver professional, customer facing documentation summarizing health assessment findings, environment configuration reviews, and recommended next steps for long term platform success.
Required Qualifications
Minimum 5+ years of hands-on experience in the following areas:
Up to date product knowledge and familiarity with Dynamics 365 modules
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Field Service
• Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
- Dataverse
- Power Apps
- Power Automate
- Power Platform admin center
• Model Driven app Administration, Customization and Integration experience
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.
Preferred qualifications
• Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.
• Application Lifecycle Management for Dynamics 365 & Power Platform apps & solutions
• Prior experience supporting regulated industries (e.g., finance, healthcare, government) with stringent uptime, data protection, or continuity mandates.
Certifications
Required
• Power Platform Model App Certification PL-7003 or relevant experience
• Dynamics 365 Fundamentals (CRM) MB-910 or relevant experience
• One of the following or relevant experience:
- Dynamics 365 Customer Experience Analyst MB-280
- Dynamics 365 Field Service Functional Consultant MB-240
Preferred
• Power Automate PL-200 Power Platform Functional Consultant Associate or relevant experience.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Design, develop, and enhance interactive dashboards, reports, and scorecards using AWS QuickSight.
· Translate business requirements into scalable reporting solutions and intuitive visualizations.
· Develop and optimize semantic data models, datasets, and calculated fields to support reporting and analytics use cases.
· Partner with data engineering teams to define data requirements, validate source data, and improve overall data quality.
· Perform data profiling, reconciliation, and validation activities to ensure accuracy and trustworthiness of analytics products.
· Create and execute test plans, test cases, and user acceptance testing (UAT) support for dashboards and data products.
· Troubleshoot data discrepancies, reporting defects, and performance issues.
· Recommend best practices for dashboard design, visualization standards, governance, and self-service analytics.
· Collaborate with stakeholders to prioritize enhancements and continuously improve reporting capabilities.
· Document technical designs, business logic, data definitions, and testing results.
Responsibilities
5+ years of experience in Business Intelligence, Analytics Engineering, Data Engineering, or related fields.
· 2+ years of hands-on AWS QuickSight development experience.
Strong expertise in dimensional data modeling, star schemas, semantic layers, and analytical data structures.
· Advanced SQL skills with experience querying and validating large datasets.
· Experience building executive dashboards, operational reporting, and KPI scorecards.
· Proven experience performing data validation, reconciliation, and testing of analytics products.
· Strong understanding of data quality management and root-cause analysis.
· Experience working directly with business stakeholders to gather requirements and refine reporting solutions.
· Strong communication skills with the ability to explain technical concepts to non-technical audiences.
Salary : Rs. 20,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Responsibilities
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Responsibilities
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Responsibilities
We are seeking a Data Engineer with 5–8 years of experience in designing, building, and maintaining scalable cloud-native data platforms. The ideal candidate will have strong expertise in AWS, Databricks, Python, and SQL, with hands-on experience developing modern data lakehouse solutions and enterprise data products. Responsibilities include building and managing end-to-end data pipelines, collaborating with stakeholders, and ensuring data quality and compliance. Candidates should have strong analytical skills and experience with data modeling and ETL/ELT design.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description:
Job Title: Service Onboarding/ Transition Analyst
Department:
Reports To:
Experience: 4-6 years in IT Service Management
Education: Bachelor’s Degree
Role Summary
The Service Onboarding/ Transition Analyst is responsible for onboarding services into the IT ecosystem, ensuring correct service modeling, CMDB alignment, governance compliance, and coordination across technical and vendor stakeholders.
Key Responsibilities
Drive onboarding of new services / applications / vendor services into the ITSM ecosystem.
Define and validate Service hierarchy in ServiceNow.
Execute onboarding workflow.
Act as a SPOC for Technical towers, service providers, and tooling teams
Maintain governance dashboards, status summaries, and lifecycle changes.
Identify inefficiencies in onboarding process and suggest improvements on automation opportunities, workflows, etc.
Ensure accurate documentation of project details, access requirements, and lifecycle changes.
Key Competencies
Hands-on experience with ServiceNow (CMDB, Service Catalog, Request workflows)
Good understanding of Incident, Request, Change processes, Service Catalogue structures
Strong grasp of Services vs Service Offerings vs Application Services vs CIs.
Experience in onboarding vendors, suppliers, new services, applications into ITSM tools.
Exposure to Discovery / data sources is a big plus.
Experience in SIAM environments.
Responsibilities
Description:
Job Title: Service Onboarding/ Transition Analyst
Department:
Reports To:
Experience: 4-6 years in IT Service Management
Education: Bachelor’s Degree
Role Summary
The Service Onboarding/ Transition Analyst is responsible for onboarding services into the IT ecosystem, ensuring correct service modeling, CMDB alignment, governance compliance, and coordination across technical and vendor stakeholders.
Key Responsibilities
Drive onboarding of new services / applications / vendor services into the ITSM ecosystem.
Define and validate Service hierarchy in ServiceNow.
Execute onboarding workflow.
Act as a SPOC for Technical towers, service providers, and tooling teams
Maintain governance dashboards, status summaries, and lifecycle changes.
Identify inefficiencies in onboarding process and suggest improvements on automation opportunities, workflows, etc.
Ensure accurate documentation of project details, access requirements, and lifecycle changes.
Key Competencies
Hands-on experience with ServiceNow (CMDB, Service Catalog, Request workflows)
Good understanding of Incident, Request, Change processes, Service Catalogue structures
Strong grasp of Services vs Service Offerings vs Application Services vs CIs.
Experience in onboarding vendors, suppliers, new services, applications into ITSM tools.
Exposure to Discovery / data sources is a big plus.
Experience in SIAM environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
