Job Summary
We are seeking a Consultant – SAP Datasphere , SAC & Analytical Reporting for an offshore support role to provide end-to-end support, enhancement, and operational ownership for SAP Datasphere-based data and analytics solutions including SAP Analytics Cloud (SAC) and Microsoft Power BI reporting. The role will focus on supporting enterprise data integration, semantic modeling, virtualization, governance, secure data sharing, and cross-system harmonization across business domains such as Finance, Procurement, Supply Chain, HR, and other cross-functional reporting areas. The consultant will work closely with onshore teams, client stakeholders, functional teams, and technical teams to ensure stable platform operations, reliable data pipelines, high-quality analytical outputs, and timely resolution of production issues in a global delivery model.
Key Responsibilities
Provide end-to-end offshore support for SAP Datasphere platform components and analytical reporting solutions.
Support platform and application ownership across Data Integration, Data Modeling, Semantic Views, Replication Flows, Analytic Models, Connections Management, Governance Frameworks, Data Marketplace consumption, Deployment Support, and Operational Administration.
Monitor and support daily operations using Data Builder, Business Builder, Replication Flows, Task Chains, Space Management, and Role/Privilege administration.
Investigate and resolve issues related to data loads, replication failures, semantic model performance, reporting inconsistencies, connectivity failures, access issues, and job execution errors.
Perform incident management, problem management, root cause analysis, defect tracking, and resolution within agreed SLAs.
Support the design, enhancement, maintenance, and optimization of data models, semantic layers, virtualized data assets, analytic models, and reporting datasets.
Manage and support connectivity across SAP S/4HANA, Ariba, Concur, Workday, SAP BW Bridge, Oracle Autonomous Data Warehouse, external SQL sources, and file-based ingestion
Support full lifecycle management of data pipelines, semantic layers, monitoring, optimization, functional enhancements, and operational administration.
Assist with platform operations including spaces, quotas, releases, transports, deployment coordination, and user access governance.
Ensure compliance with established data governance, security, role-based access, and platform administration standards.
Coordinate with onshore teams, client stakeholders, and internal teams for issue prioritization, status reporting, handoffs, and resolution tracking.
Support testing activities including unit testing, SIT, UAT, regression testing, and post-release validation.
Prepare and maintain documentation such as runbooks, support procedures, architecture/process notes, KT documents, and operational checklists.
Drive continuous improvement in platform stability, data quality, reporting accuracy, monitoring, performance tuning, and support efficiency.
Develop, maintain, and troubleshoot SAP Analytics Cloud (SAC) stories, dashboards, and analytic applications for cross-functional reporting needs.
Build, support, and optimize Microsoft Power BI reports, datasets, and dashboards including DAX measures, data model management, and scheduled refresh.
Responsibilities
Job Summary
We are seeking a Consultant – SAP Datasphere , SAC & Analytical Reporting for an offshore support role to provide end-to-end support, enhancement, and operational ownership for SAP Datasphere-based data and analytics solutions including SAP Analytics Cloud (SAC) and Microsoft Power BI reporting. The role will focus on supporting enterprise data integration, semantic modeling, virtualization, governance, secure data sharing, and cross-system harmonization across business domains such as Finance, Procurement, Supply Chain, HR, and other cross-functional reporting areas. The consultant will work closely with onshore teams, client stakeholders, functional teams, and technical teams to ensure stable platform operations, reliable data pipelines, high-quality analytical outputs, and timely resolution of production issues in a global delivery model.
Key Responsibilities
Provide end-to-end offshore support for SAP Datasphere platform components and analytical reporting solutions.
Support platform and application ownership across Data Integration, Data Modeling, Semantic Views, Replication Flows, Analytic Models, Connections Management, Governance Frameworks, Data Marketplace consumption, Deployment Support, and Operational Administration.
Monitor and support daily operations using Data Builder, Business Builder, Replication Flows, Task Chains, Space Management, and Role/Privilege administration.
Investigate and resolve issues related to data loads, replication failures, semantic model performance, reporting inconsistencies, connectivity failures, access issues, and job execution errors.
Perform incident management, problem management, root cause analysis, defect tracking, and resolution within agreed SLAs.
Support the design, enhancement, maintenance, and optimization of data models, semantic layers, virtualized data assets, analytic models, and reporting datasets.
Manage and support connectivity across SAP S/4HANA, Ariba, Concur, Workday, SAP BW Bridge, Oracle Autonomous Data Warehouse, external SQL sources, and file-based ingestion
Support full lifecycle management of data pipelines, semantic layers, monitoring, optimization, functional enhancements, and operational administration.
Assist with platform operations including spaces, quotas, releases, transports, deployment coordination, and user access governance.
Ensure compliance with established data governance, security, role-based access, and platform administration standards.
Coordinate with onshore teams, client stakeholders, and internal teams for issue prioritization, status reporting, handoffs, and resolution tracking.
Support testing activities including unit testing, SIT, UAT, regression testing, and post-release validation.
Prepare and maintain documentation such as runbooks, support procedures, architecture/process notes, KT documents, and operational checklists.
Drive continuous improvement in platform stability, data quality, reporting accuracy, monitoring, performance tuning, and support efficiency.
Develop, maintain, and troubleshoot SAP Analytics Cloud (SAC) stories, dashboards, and analytic applications for cross-functional reporting needs.
Build, support, and optimize Microsoft Power BI reports, datasets, and dashboards including DAX measures, data model management, and scheduled refresh.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Required Skills
4–5 years of experience in Software Testing and Test Automation.
Strong experience in UI Automation using tools such as Selenium, Playwright, or Cypress.
Experience in API/Back-end Automation using Rest Assured, Postman, Karate, or similar tools.
Proficiency in Java or Python or JavaScript.
Experience with test frameworks such as TestNG, JUnit, PyTest, or Mocha.
Good understanding of REST APIs, JSON, and microservices architecture.
Responsibilities
Required Skills
4–5 years of experience in Software Testing and Test Automation.
Strong experience in UI Automation using tools such as Selenium, Playwright, or Cypress.
Experience in API/Back-end Automation using Rest Assured, Postman, Karate, or similar tools.
Proficiency in Java or Python or JavaScript.
Experience with test frameworks such as TestNG, JUnit, PyTest, or Mocha.
Good understanding of REST APIs, JSON, and microservices architecture.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Automation Test Engineer (UI & Back-end Testing)
KOCH Capability - JOB DESCRIPTION TEMPLATE
How to Use This Template
Use the template below to create your job description to best attract applicants and advertise your role. Suggestions are backed marketing and recruiting data to competitive market roles. Fill in the highlighted sections below that should be tailored to your job.
KEEP IT CONCISE: DATA SHOWS LESS IS MORE- JOB POSTINGS WITH LESS THAN 500 WORDS GET UP TO 30% MORE APPLICANTS
Title
• “IT Operations Analyst”
Your Job
We are seeking a motivated and innovative IT Operations Analyst to support Operational Excellence initiatives aligned with our organizational vision. In this role, you will partner with third‑party service providers, monitor system performance, troubleshoot incidents, and respond to outages while consistently delivering high quality client experience.
Our Team
The IT Operations Analyst (Operations SWARM Analyst) will be part of the Koch Global Services IT Operations SWARM team that delivers operational support for networking, compute, storage, security, and collaboration capabilities for Koch Industries.
What You Will Do
• Work for a global organization, building relationships and learning about different cultures and needs across the globe.
• Seize opportunities to expand existing skillset and increase knowledge, reducing learning curves for new technologies and processes
• Collaborate with third-party vendors during routine deployment and outages, providing first-level troubleshooting and problem resolution. Follow defined escalation processes as needed.
• Handle application job monitoring and restarts using multiple job scheduling software systems.
• Document, track, and monitor platform issues, including environmental and data center access concerns.
• Provide L1 and L2 network support for enterprise LAN, SD-WAN, and Wireless environments and for hosting environments.
• Monitor, troubleshoot, and resolve incidents, performance issues, and outages to ensure high availability.
• Participate in a 24x7 support rotation, including weekend coverage as required.
• Function as part of a small team, interacting with multiple companies, customers, and locations, often across different time zones.
• Approach escalations in a professional, consistent, and persistent manner to ensure timely resolution.
Who You Are (Basic Qualifications)
• Strong foundational knowledge of hosting or networking disciplines
• Knowledge of ITIL framework, including Incident, Problem and Change Management.
• Experience working with ticketing/incident management systems (ie; Service Now)
• Willingness to work in a 7-day support model with rotational weekend shifts (40 hours/week).
What Will Put You Ahead
• Experience working with network/systems monitoring tools (ie: Logic Monitor, Grafana & Meraki)
• Experience working with complex enterprise hosting and server virtualization platforms (VMware/AWS Cloud)
• Experience working with Python and Ansible to automate operational tasks and improve system reliability.
• Experience supporting Linux.
• Experience with the administration and troubleshooting of large enterprise networks/datacenters or large managed service provider networks
• Automation first mindset (Everything can be automated)
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Koch Capability (KC) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, and the United States, our employees have the opportunity to make a global impact.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify
Responsibilities
Questionnaires
1. A production Windows Server (VM) is completely unreachable over the network. How would you troubleshoot the issue end-to-end, including virtualization and network layers?
• Follow-up: A physical server in the same environment is also down and the OS is unresponsive. How would your troubleshooting approach differ?
________________________________________
2. Users are unable to RDP into a Windows server showing “Trust Relationship Failed” or “No Logon Servers Available.” Multiple servers are affected intermittently. What would be your deep-dive troubleshooting approach?
________________________________________
3. A Windows server suddenly receives a 169.254.x.x IP address. What does this indicate, and how would you troubleshoot the issue?
________________________________________
4. A user can access a server using its IP address, but hostname resolution is failing. How would you troubleshoot the issue using nslookup?
________________________________________
5. Multiple P1 incidents are impacting different services simultaneously, and you are the Incident Owner. How would you prioritize, coordinate, and manage the situation?
________________________________________
6. A production Windows Server VM is extremely slow and intermittently freezing. Monitoring shows:
• CPU spikes between 80–100%
• Memory usage consistently above 90%
• Disk utilization reaching 100% with high latency
• Network appears normal
• Other VMs on the same VMware host are also slightly impacted
How would you troubleshoot the issue and identify the root cause in a VMware environment?
• Network Questions :
1. Explain NAT and how it works in a real-time enterprise environment.
________________________________________
2. A switch or router is unreachable remotely. How would you troubleshoot the issue step-by-step?
________________________________________
3. Describe a situation where you worked with an ISP to troubleshoot a WAN issue. What checks would you perform before escalating to the provider?
________________________________________
4. Explain the DHCP DORA process and describe how DHCP communication works across VLANs.
________________________________________
5. A server responds to ping, but applications such as RDP or HTTP are not accessible. How would you troubleshoot the issue?
________________________________________
6. Explain ARP and describe how you would troubleshoot an ARP-related issue within a LAN environment.
________________________________________
Your network has two equal-cost WAN links configured, but users report intermittent slowness and session drops. How would you troubleshoot an ECMP-related issue?
Candidate should have scripting knowledge too
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Azure Data Engineer role focuses on leveraging Azure Data Services to manage and process large-scale data. Key responsibilities include designing ETL/ELT processes, data modeling, and pipeline orchestration. Candidates should have strong expertise in Azure Data Lake, Databricks, and Synapse, along with proficiency in Python and PySpark. Familiarity with CI/CD practices and problem-solving skills are essential.
Responsibilities
The Azure Data Engineer role focuses on leveraging Azure Data Services to manage and process large-scale data. Key responsibilities include designing ETL/ELT processes, data modeling, and pipeline orchestration. Candidates should have strong expertise in Azure Data Lake, Databricks, and Synapse, along with proficiency in Python and PySpark. Familiarity with CI/CD practices and problem-solving skills are essential.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Software Engineer - JAVA FSD - (2600097Z)
Missions
MSA level - JAVA FS - SSE -Special
- Responsible for understanding the software requirements and developing it into a working source code accordingly.
- Take accountability of delivering high quality code as per timelines.
- Collaborate with team members to complete deliverables.
- Record management for production incident/errors and engage/notify team.
- Participate in production incidents resolution with stakeholder/management.
- Manage application/infrastructure production configuration/processes/releases.
- Get mentored/groomed on the best practices followed in the software industry.
- Contribute to all stages of software development lifecycle
- Write well-designed, testable code
- Envisioning system features and functionality
- Ensure application designs conform with business goals
- Develop and test software with high quality and standards.
- Contributing by performing production support and resolving the issues in timely manner.
- Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the
same.
- Set priority on work product as per the agreed iteration goals.
- Work effectively with other team members by sharing best practices
- Should be flexible to work and support Paris hours.
Key Skills: JAVA, React JS and Cloud (AWS/Azure)
Profile
Frontend
Hands-on individual responsible for producing excellent quality of code, adhering to expected coding standards and industry best practices.
• Having knowledge in Java ecosystem (ES6+ preferred), React framework (version 16: hooks good to have), REDUX.
• Quality coding using TDD/BDD best practices using at least one of the testing frameworks like Jest / Cucumber / Enzyme / Jasmine / Mocha / Nightwatch.
• Development experience using Agile methodology in scrum iterations.
• High levels of ownership and commitment on deliverables.
• Strong and Adaptive Communication Skills - Should be comfortable interacting with Paris counterparts to probe a technical problem or clarify requirement specifications.
Backend
• Hands-on individual responsible for producing excellent quality of code, adhering to expected coding standards and industry best practices.
• Must have strong experience in Core Java 8 and 17 /21, J2EE, Spring, Spring Boot, REST API and JSON, Hibernate, Maven, Apache Tomcat, SQL.
• Experience with development in an agile methodology using TDD/BDD best practices in a continuous integration environment with Junit/NJUnit
• Good knowledge of DevOps and CI/CD practices using tools like Git, Jenkins, Nexus, Ansible/Openshift
• Good to have – PostgreSql, Camunda BPM
• High levels of ownership and commitment on deliverables.
• Strong and Adaptive Communication Skills - Should be comfortable interacting with Paris counterparts to probe a technical problem or clarify requirement specifications.
Java+React- SE ordinary
Java Develoer with Development and Production Support who are willing to work in shift
· Should have a strong experience in the following
· JAVA EE (Spring boot, Data, Security, Batch, Hibernate/JPA)
· Java 8, 17/21
· ReactJs
· TDD Test Driven Développent
· Architectures RESTFull, web services, API
· Architecture containerisée (docker/kubernates)
· Bases de données SQL et NOSQL (REDIS/POSTGRES), design de schémas et techniques d’optimisation.
· Ecosystème Cloud AWS
· Outils CI/CD (GIT, Maven, Jenkins, Sonar)
· Agile (SCRUM).
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Specialist Software Engineer - JAVA FSD - (2600097Z)
The role involves providing high-level technical support and troubleshooting for production issues, enhancing and developing applications using Dataverse and SharePoint, and managing integrations with external systems. Candidates should have deep expertise in Model-Driven architecture, strong C# .NET skills, and proficiency in advanced diagnostics. Experience in managing complex solution lifecycles is essential, and familiarity with ecosystem integration and CI/CD pipelines is preferred.
Responsibilities
The role involves providing high-level technical support and troubleshooting for production issues, enhancing and developing applications using Dataverse and SharePoint, and managing integrations with external systems. Candidates should have deep expertise in Model-Driven architecture, strong C# .NET skills, and proficiency in advanced diagnostics. Experience in managing complex solution lifecycles is essential, and familiarity with ecosystem integration and CI/CD pipelines is preferred.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :569362_ ADM_ Power Apps + Dot Net_ Offshore INFYSYJP00006528
Key Responsibilities :
Monitor scheduled jobs, batch processing, and workflows across environments
Identify job failures, delays, or anomalies proactively
Restart/relaunch failed jobs based on defined SOPs/runbooks
Monitor application health using dashboards and alerting tools
Respond to alerts and incidents within SLA timelines
Escalate issues to L2/L3 teams with proper diagnostics and context
Analyse logs using tools like Splunk (or similar tools)
Capture relevant error messages
Monitor CI/CD pipelines for failures or delays
Rerun failed deployments/tasks as per runbooks
Act as the first point of contact during night shifts
Maintain shift handover notes for global teams
Collaborate with cross-functional teams (Dev, QA, Infra, L2/L3 support)
Follow standard operating procedures (SOPs) and runbooks
Responsibilities
Key Responsibilities :
Monitor scheduled jobs, batch processing, and workflows across environments
Identify job failures, delays, or anomalies proactively
Restart/relaunch failed jobs based on defined SOPs/runbooks
Monitor application health using dashboards and alerting tools
Respond to alerts and incidents within SLA timelines
Escalate issues to L2/L3 teams with proper diagnostics and context
Analyse logs using tools like Splunk (or similar tools)
Capture relevant error messages
Monitor CI/CD pipelines for failures or delays
Rerun failed deployments/tasks as per runbooks
Act as the first point of contact during night shifts
Maintain shift handover notes for global teams
Collaborate with cross-functional teams (Dev, QA, Infra, L2/L3 support)
Follow standard operating procedures (SOPs) and runbooks
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The role requires a candidate with over 6 years of experience in mobile testing, specifically for iOS platforms. Key responsibilities include drafting test plans, implementing AI techniques to enhance testing processes, and a strong understanding of Apple services. Candidates should have knowledge of payments and transactions through mobile platforms, and experience in the retail sector is preferred. The position is hybrid and based in Mangalore, Bangalore, or Hyderabad.
Responsibilities
The role requires a candidate with over 6 years of experience in mobile testing, specifically for iOS platforms. Key responsibilities include drafting test plans, implementing AI techniques to enhance testing processes, and a strong understanding of Apple services. Candidates should have knowledge of payments and transactions through mobile platforms, and experience in the retail sector is preferred. The position is hybrid and based in Mangalore, Bangalore, or Hyderabad.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking an experienced APIM professional with over 6 years of hands-on expertise in Apigee, Azure APIM, or SAP APIM. The role involves designing, developing, and governing enterprise-grade APIs, implementing security, policies, and lifecycle management while driving API best practices. Candidates should have strong experience in API design standards, performance optimization, and stakeholder collaboration.
Responsibilities
We are seeking an experienced APIM professional with over 6 years of hands-on expertise in Apigee, Azure APIM, or SAP APIM. The role involves designing, developing, and governing enterprise-grade APIs, implementing security, policies, and lifecycle management while driving API best practices. Candidates should have strong experience in API design standards, performance optimization, and stakeholder collaboration.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
