Role Overview
The Product Owner/Forward Deployment Engineer bridges product strategy and technical execution within Portfolio Services, owning the development and deployment of AI-powered solutions that transform how we deliver client value. This role combines product ownership, technical implementation, and client-facing deployment to ensure solutions are built right and adopted successfully.
Key Responsibilities
Product Ownership & Strategy
• Define and prioritize product roadmap for AI agents and automation tools within Portfolio Services, aligning with business objectives and client needs
• Develop user stories, acceptance criteria, and success metrics in collaboration with stakeholders
• Own the product backlog, balancing immediate business needs with long-term strategic goals
• Conduct user research and gather requirements from Portfolio Services teams and clients to inform product development
Technical Deployment & Implementation
• Lead end-to-end deployment of AI solutions into live Portfolio Services environments
• Configure, customize, and integrate AI agents with existing systems and workflows
• Troubleshoot technical issues during implementation and provide hands-on problem resolution
• Build proof-of-concepts and MVPs to validate solution feasibility and business value
Stakeholder Engagement & Change Management
• Partner with Transaction Management, Lease Administration, and Consulting teams to understand pain points and solution requirements
• Train end-users on new AI tools and capabilities, ensuring successful adoption
• Gather feedback post-deployment and iterate solutions based on real-world performance
• Communicate progress, challenges, and outcomes to leadership and cross-functional teams
Governance & Quality Assurance
• Ensure AI solutions comply with governance frameworks, security standards, and ethical guidelines
• Document technical specifications, user guides, and deployment processes
• Monitor solution performance and implement improvements based on usage data and feedback
• Maintain quality standards throughout the development and deployment lifecycle
Required Qualifications
Technical Skills
• 10+ years of experience in product management, software engineering, or technical implementation roles
• Hands-on experience with AI/ML tools, automation platforms, or enterprise software deployment
• Proficiency in at least one programming language (Python, JavaScript, or similar)
• Understanding of APIs, system integrations, and data workflows
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud)
Business & Domain Knowledge
• Understanding of commercial real estate operations, particularly Portfolio Services functions (Transaction Management, Lease Administration)
• Experience translating business requirements into technical solutions
• Ability to understand complex workflows and identify automation opportunities
• Strong grasp of change management principles and user adoption strategies
Core Competencies
• Excellent communication skills with ability to engage technical and non-technical audiences
• Problem-solving mindset with hands-on, roll-up-your-sleeves approach
• Comfortable working in ambiguous, fast-paced environments
• Strong project management skills with ability to manage multiple priorities
• Collaborative team player who can also work independently
Preferred Qualifications
• Experience with Agile/Scrum methodologies and product management frameworks
• Background in real estate technology, PropTech, or enterprise SaaS solutions
• Familiarity with AI agents, LLMs, or generative AI applications
• Prior experience in client-facing or consulting roles
• Certifications in Product Management (CSPO, CPO) or relevant technical certifications
What Success Looks Like
• AI solutions deployed successfully with measurable business impact (time savings, accuracy improvements, cost reduction)
• High user adoption rates and positive feedback from Portfolio Services teams
• Strong partnership with technology teams and business stakeholders
• Clear product roadmap aligned with strategic priorities
• Solutions that scale across geographies and client accounts
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
