As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 14,00,000.0 - Rs. 16,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Responsibilities
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :associate - Data Privacy and Protection (677)
Experience in backend development with a strong focus on Java, Microservices and Java Migration
Java Microservices Back end Developer, Angular UI experience
Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.
Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST
Drive analysis of business requirements, functional requirements, and technical specification documents to design
and develop technical solutions that meet business needs
Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders
Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills
Having knowledge of some framework for TDD
Good to have Graph QL knowledge
Responsibilities
Experience in backend development with a strong focus on Java, Microservices and Java Migration
Java Microservices Back end Developer, Angular UI experience
Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.
Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST
Drive analysis of business requirements, functional requirements, and technical specification documents to design
and develop technical solutions that meet business needs
Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders
Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills
Having knowledge of some framework for TDD
Good to have Graph QL knowledge
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
BI Data Visualization - Tableau~Digital : Microsoft Power BI~ThoughtSpot
Role Descriptions:
1. Dashboard Visualization Development Design and develop high-quality dashboards and reports using Power BI| Tableau| and ThoughtSpot. Build user-friendly| interactive| and scalable visual analytics for business users. Implement data storytelling techniques to translate insights into clear business narratives.
Develop SpotIQ| worksheets| Liveboards| and natural language based insights in ThoughtSpot.
2. Data Modeling Transformation Build optimized semantic models| data sets| and calculations (DAX| LOD| calculated fields).Create efficient models combining multiple data sources (SQL| cloud warehouses| APIs| files).Implement data transformations using Power Query| Tableau Prep| SQL| or ELT pipelines.
3. BI Platform Administration: Manage workspace| access controls| row-level security (RLS)| and governance policies. Publish| refresh| schedule| and optimize dataflows and dashboards. Monitor performance and tune dashboards for speed and reliability.
4. Requirements Gathering Collaboration Work closely with business stakeholders to gather analytic requirements. Convert business needs into BI design documents| mockups| and wireframes. Partner with Data Engineering teams to define data structures| quality expectations| and KPIs.
5. Data Quality| Testing Documentation Conduct data validation| reconcile discrepancies| and ensure high data accuracy. Implement BI testing processes for metrics| filters| joins| and drill-down paths .Maintain documentation including dashboard specs| KPIs| and data lineage.
6. Self-Service BI Enablement Enable business users to use ThoughtSpot and Power BI self-service features responsibly. Provide training sessions| demos| and user guides.
Establish BI best practices| governance standards| and reusable templates.
Responsibilities
BI Data Visualization - Tableau~Digital : Microsoft Power BI~ThoughtSpot
Role Descriptions:
1. Dashboard Visualization Development Design and develop high-quality dashboards and reports using Power BI| Tableau| and ThoughtSpot. Build user-friendly| interactive| and scalable visual analytics for business users. Implement data storytelling techniques to translate insights into clear business narratives.
Develop SpotIQ| worksheets| Liveboards| and natural language based insights in ThoughtSpot.
2. Data Modeling Transformation Build optimized semantic models| data sets| and calculations (DAX| LOD| calculated fields).Create efficient models combining multiple data sources (SQL| cloud warehouses| APIs| files).Implement data transformations using Power Query| Tableau Prep| SQL| or ELT pipelines.
3. BI Platform Administration: Manage workspace| access controls| row-level security (RLS)| and governance policies. Publish| refresh| schedule| and optimize dataflows and dashboards. Monitor performance and tune dashboards for speed and reliability.
4. Requirements Gathering Collaboration Work closely with business stakeholders to gather analytic requirements. Convert business needs into BI design documents| mockups| and wireframes. Partner with Data Engineering teams to define data structures| quality expectations| and KPIs.
5. Data Quality| Testing Documentation Conduct data validation| reconcile discrepancies| and ensure high data accuracy. Implement BI testing processes for metrics| filters| joins| and drill-down paths .Maintain documentation including dashboard specs| KPIs| and data lineage.
6. Self-Service BI Enablement Enable business users to use ThoughtSpot and Power BI self-service features responsibly. Provide training sessions| demos| and user guides.
Establish BI best practices| governance standards| and reusable templates.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : BI Data Visualization - Tableau~Digital : Microsoft Power BI~ThoughtSpot
Proven experience with source control management (Git).
Strong knowledge of Azure cloud services.
Experience with ARM templates.
Proficiency in scripting languages (PowerShell or Python).
Hands-on experience with Azure DevOps Pipelines and GitHub Actions.
Familiarity with Agile methodologies.
Experience with container orchestration (Kubernetes/AKS, Docker).
Knowledge of infrastructure automation tools (, Terraform).
Certifications such as AZ104, AZ400, CKA/CKAD are preferred
Responsibilities
Proven experience with source control management (Git).
Strong knowledge of Azure cloud services.
Experience with ARM templates.
Proficiency in scripting languages (PowerShell or Python).
Hands-on experience with Azure DevOps Pipelines and GitHub Actions.
Familiarity with Agile methodologies.
Experience with container orchestration (Kubernetes/AKS, Docker).
Knowledge of infrastructure automation tools (, Terraform).
Certifications such as AZ104, AZ400, CKA/CKAD are preferred
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :INFYSYJP00001542/618813Y25_Senior DevOps Engineer
ServiceNow Developer
Role Descriptions:
Key Responsibilities:
1. Configure Now Assist skills such as incident/chat summarization and resolution note generation.
2. Implement AI driven automation across ITSM and Creator using out of the box and custom skills.
3. Build and optimize multi skill AI Agents for end to end automation workflows.
4. Enable conversational self service using Virtual Agent and NLU.
5. Collaborate with stakeholders to translate business requirements into AI enabled solutions.
Required Skills:
• Experience with ServiceNow modules (ITSM, Integration,flow designer, catalog items etc).
• Hands on knowledge of Now Assist features: summarization, content creation, sentiment analysis, conversational AI.
• Familiarity with AI Agents and text to flow/code automation.
• Strong business analysis and workflow design skills.
Responsibilities
ServiceNow Developer
Role Descriptions:
Key Responsibilities:
1. Configure Now Assist skills such as incident/chat summarization and resolution note generation.
2. Implement AI driven automation across ITSM and Creator using out of the box and custom skills.
3. Build and optimize multi skill AI Agents for end to end automation workflows.
4. Enable conversational self service using Virtual Agent and NLU.
5. Collaborate with stakeholders to translate business requirements into AI enabled solutions.
Required Skills:
• Experience with ServiceNow modules (ITSM, Integration,flow designer, catalog items etc).
• Hands on knowledge of Now Assist features: summarization, content creation, sentiment analysis, conversational AI.
• Familiarity with AI Agents and text to flow/code automation.
• Strong business analysis and workflow design skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
