Key Responsibilities
1. Collaborate with stakeholders to understand their needs and gather detailed business requirements.
2. Analyze data to identify trends, patterns, and insights that inform business decisions.
3. Develop and document business process models to illustrate current and future states.
4. Provide support to ensure technology solutions meet business objectives and regulatory standards.
5. Work with IT and other departments to implement solutions and ensure they align with business goals.
6. Communicate findings, recommendations, and project updates to stakeholders and executives.
7. Create detailed documentation of business requirements, processes, and solutions.
8. Support testing activities, validating new systems, coordinating user acceptance testing (UAT) and processes to meet business requirements.
9. Identify opportunities for process improvements and contribute to ongoing optimization efforts.
10. Assist in documenting and translating business requirements into functional & technical specifications and analyze processes.
Responsibilities
Key Responsibilities
1. Collaborate with stakeholders to understand their needs and gather detailed business requirements.
2. Analyze data to identify trends, patterns, and insights that inform business decisions.
3. Develop and document business process models to illustrate current and future states.
4. Provide support to ensure technology solutions meet business objectives and regulatory standards.
5. Work with IT and other departments to implement solutions and ensure they align with business goals.
6. Communicate findings, recommendations, and project updates to stakeholders and executives.
7. Create detailed documentation of business requirements, processes, and solutions.
8. Support testing activities, validating new systems, coordinating user acceptance testing (UAT) and processes to meet business requirements.
9. Identify opportunities for process improvements and contribute to ongoing optimization efforts.
10. Assist in documenting and translating business requirements into functional & technical specifications and analyze processes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and support for infrastructure services including servers, networks, and cloud environments. This role involves proactive alert management, incident triage, and escalation to ensure high availability and performance of IT services. The candidate should have 3 years of experience in infrastructure operations and be capable of working in a fast-paced environment.Must Have Skills- Experience in infrastructure operations and monitoring- Familiarity with server, network, and cloud alert management- Basic troubleshooting and incident triage skills- Ability to work in 24x7 rotational shifts- Good understanding of monitoring tools and dashboardsGood to Have Skills- Exposure to ITIL processes and incident management- Experience with ticketing systems like ServiceNow- Knowledge of cloud platforms (AWS, Azure, GCP)- Basic scripting knowledge for automationJob RequirementsThe candidate must be available for 24x7 support and have experience in handling infrastructure alerts. They should be able to perform initial diagnosis, escalate issues appropriately, and ensure timely resolution of incidents.Key Responsibilities- Monitor infrastructure alerts across server, network, and cloud platforms- Perform L1.5 level triage and escalate to relevant support teams- Maintain incident logs and update ticketing systems- Collaborate with teams to ensure resolution and minimize downtime- Participate in shift handovers and maintain operational documentationTechnical ExperienceMinimum of 4.5 Years of experience in infrastructure operations and monitoring. Hands-on experience with alert management tools and basic troubleshooting of server and network issues.Professional AttributesStrong communication and coordination skills. Ability to work under pressure and in rotational shifts. Proactive approach to incident handling and continuous improvement.Educational Qualification and CertificationBachelor’s Degree in Computer Science, Information Technology, or related field. Certifications in ITIL, cloud fundamentals, or infrastructure monitoring tools are a plus.
Responsibilities
The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and support for infrastructure services including servers, networks, and cloud environments. This role involves proactive alert management, incident triage, and escalation to ensure high availability and performance of IT services. The candidate should have 3 years of experience in infrastructure operations and be capable of working in a fast-paced environment.Must Have Skills- Experience in infrastructure operations and monitoring- Familiarity with server, network, and cloud alert management- Basic troubleshooting and incident triage skills- Ability to work in 24x7 rotational shifts- Good understanding of monitoring tools and dashboardsGood to Have Skills- Exposure to ITIL processes and incident management- Experience with ticketing systems like ServiceNow- Knowledge of cloud platforms (AWS, Azure, GCP)- Basic scripting knowledge for automationJob RequirementsThe candidate must be available for 24x7 support and have experience in handling infrastructure alerts. They should be able to perform initial diagnosis, escalate issues appropriately, and ensure timely resolution of incidents.Key Responsibilities- Monitor infrastructure alerts across server, network, and cloud platforms- Perform L1.5 level triage and escalate to relevant support teams- Maintain incident logs and update ticketing systems- Collaborate with teams to ensure resolution and minimize downtime- Participate in shift handovers and maintain operational documentationTechnical ExperienceMinimum of 4.5 Years of experience in infrastructure operations and monitoring. Hands-on experience with alert management tools and basic troubleshooting of server and network issues.Professional AttributesStrong communication and coordination skills. Ability to work under pressure and in rotational shifts. Proactive approach to incident handling and continuous improvement.Educational Qualification and CertificationBachelor’s Degree in Computer Science, Information Technology, or related field. Certifications in ITIL, cloud fundamentals, or infrastructure monitoring tools are a plus.
Salary : Rs. 0.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Integration and Management (SIAM).- Good To Have Skills: Experience with Python (Programming Language), API Management, Microservices and Light Weight Architecture.- Strong analytical skills to assess and resolve complex technical issues.- Ability to work collaboratively in a team-oriented environment.- Excellent verbal and written communication skills to interact with clients and stakeholders. Additional Information: - The candidate should have minimum 5 years of experience in Service Integration and Management (SIAM).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Integration and Management (SIAM).- Good To Have Skills: Experience with Python (Programming Language), API Management, Microservices and Light Weight Architecture.- Strong analytical skills to assess and resolve complex technical issues.- Ability to work collaboratively in a team-oriented environment.- Excellent verbal and written communication skills to interact with clients and stakeholders. Additional Information: - The candidate should have minimum 5 years of experience in Service Integration and Management (SIAM).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Back end developer (Event Streaming-KafkaSpark)
Primary Skills J2EE,Sprintboot, Distributed Database,Big Query, Real time Streaming (Spark)
Good to have ( Some knowledge about .Net(c))
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Digital : Kafka~Advanced Java Concepts~Digital : Spring Boot
Hands on experience on Java & spring boot / Micro services development, IDE usage, Responsive design, MVC concepts, Microservices, Asynchronous messaging, Ability to convey the right message to all including customer. Integration with Angular. Knowledge of DB and basics of SQL.
Skills & Qualification
Hands on experience on Java & spring boot / Micro services development, IDE usage, Responsive design, MVC concepts, Microservices, Asynchronous messaging, Ability to convey the right message to all including customer. Integration with Angular. Hands on experience on Java & spring boot / Micro services with angular development, IDE usage, Responsive design, MVC concepts, Microservices, Asynchronous messaging, Front end side Angular.
Desirable skills:
Hands on experience on Java & spring boot / Micro services with angular development, IDE usage, Responsive design, MVC concepts, Microservices, Asynchronous messaging, Front end side Angular.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Using C# to build API’s both for specific application use, and more general use across the application estate
Work with Product Owners, Scrum Masters and Business Analysts on the vision, design, requirements, and delivery of web-based analytics applications
Support QA in testing products and resolving found issues
Responsibilities
Using C# to build API’s both for specific application use, and more general use across the application estate
Work with Product Owners, Scrum Masters and Business Analysts on the vision, design, requirements, and delivery of web-based analytics applications
Support QA in testing products and resolving found issues
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
