1. 2-5 yrs of previous experience in IT helpdesk (Voice)
2. Excellent communications skills (verbal and written)
3. Knowledge on ITIL Framework and Terminologies
4. Knowledge on Windows, Mac operating systems & VDI environments
5. Demonstrated problem solving capabilities
6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
8. Self-motivated achiever who gains satisfaction from providing excellent customer service
9. Awareness of basic networking concepts,Active Directory, DHCP, DNS, TCP/IP, VPN and technologies
10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
12. Excellent organizational skills
13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end users.
Responsibilities
1. 2-5 yrs of previous experience in IT helpdesk (Voice)
2. Excellent communications skills (verbal and written)
3. Knowledge on ITIL Framework and Terminologies
4. Knowledge on Windows, Mac operating systems & VDI environments
5. Demonstrated problem solving capabilities
6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
8. Self-motivated achiever who gains satisfaction from providing excellent customer service
9. Awareness of basic networking concepts,Active Directory, DHCP, DNS, TCP/IP, VPN and technologies
10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
12. Excellent organizational skills
13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end users.
Salary : Rs. 12,00,000.0 - Rs. 13,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Accountabilities and Responsibilities:
Defining the Vision & Driving Strategy for Network Supply Planning and execution, specifically focused on S&OP, Master planning, scheduling, and fundamental materials management.
Build and deploy the enterprise planning models for our various BUs utilizing the best available technology and analytical methods.
Driving the Planning Transformation initiative and deployment of the JBPCO Supply Chain Transformation.
Build and deploy automated reporting & action-oriented alerts to facilitate planner’s daily work.
Driving and establishing a culture of continuous improvement and process excellence; specifically, “push” vs “pull” planning processes and methods along with and demand pattern segmentation analytics.
Build a network of highly skilled and talented professionals for progression.
Setting Policies around Service Level Strategies with the Business, gaining commercial and financial alignment, including integration within the Free Cash Flow financial plans.
Actively manage relationships with regional distributions center & planning team
Monitor supply and demand imbalances and communication/escalate.
Detailed involvement in transition execution, PFEP, & SKU Rationalization
Define commodity strategies for assigned spend considering any global sourcing strategies and tailoring them to fit the local business requirements.
Sound understanding of Supply Planning, Demand Planning, MRP, Fulfilment & Logistics.
The position is responsible for managing the supply chain team across all SCM verticals.
Essential Requirements:
Bachelor’s or Master’s Degree in a related science, engineering, operations management, or supply chain management
Min 10+ years of experience in Supply, Production Planning, Materials Management, or other Sales Inventory & Operations Planning related functional area.
Deep expertise with an ERP/MRP system (we use JDE) and Lean materials planning and flow.
S&OP Knowledge
Excellent interpersonal skills with strong verbal & written communication skills from shop floor to C-suite
Strong organizational skills and ability to efficiently multi-task, prioritize, and delegate.
Ability to collaborate effectively with both internal and external stakeholders.
The candidate must be from a manufacturing environment.
Responsible for Asia supply chain and willing to travel as required.
Should have strong written and verbal English communication.
Advantage:
APICS, CPIM, CPSM, or CPF certification helpful
Proficient in Microsoft applications; Power-BI; JDE ERP
Code of Ethics:
JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control
Responsibilities
Key Accountabilities and Responsibilities:
Defining the Vision & Driving Strategy for Network Supply Planning and execution, specifically focused on S&OP, Master planning, scheduling, and fundamental materials management.
Build and deploy the enterprise planning models for our various BUs utilizing the best available technology and analytical methods.
Driving the Planning Transformation initiative and deployment of the JBPCO Supply Chain Transformation.
Build and deploy automated reporting & action-oriented alerts to facilitate planner’s daily work.
Driving and establishing a culture of continuous improvement and process excellence; specifically, “push” vs “pull” planning processes and methods along with and demand pattern segmentation analytics.
Build a network of highly skilled and talented professionals for progression.
Setting Policies around Service Level Strategies with the Business, gaining commercial and financial alignment, including integration within the Free Cash Flow financial plans.
Actively manage relationships with regional distributions center & planning team
Monitor supply and demand imbalances and communication/escalate.
Detailed involvement in transition execution, PFEP, & SKU Rationalization
Define commodity strategies for assigned spend considering any global sourcing strategies and tailoring them to fit the local business requirements.
Sound understanding of Supply Planning, Demand Planning, MRP, Fulfilment & Logistics.
The position is responsible for managing the supply chain team across all SCM verticals.
Essential Requirements:
Bachelor’s or Master’s Degree in a related science, engineering, operations management, or supply chain management
Min 10+ years of experience in Supply, Production Planning, Materials Management, or other Sales Inventory & Operations Planning related functional area.
Deep expertise with an ERP/MRP system (we use JDE) and Lean materials planning and flow.
S&OP Knowledge
Excellent interpersonal skills with strong verbal & written communication skills from shop floor to C-suite
Strong organizational skills and ability to efficiently multi-task, prioritize, and delegate.
Ability to collaborate effectively with both internal and external stakeholders.
The candidate must be from a manufacturing environment.
Responsible for Asia supply chain and willing to travel as required.
Should have strong written and verbal English communication.
Advantage:
APICS, CPIM, CPSM, or CPF certification helpful
Proficient in Microsoft applications; Power-BI; JDE ERP
Code of Ethics:
JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control
Salary : Rs. 25,00,000.0 - Rs. 40,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Detailed JD:
Roles & Responsibilities
Verifying applications submitted by the students to make sure that the data mentioned in the application matches with the data in the transcript (mark sheets).
Need to make the necessary changes in the application if any data doesn’t match with the transcript.
Need to undeliver (reject) the application if there is huge mismatch in the data or if there is any of the institutions/colleges attended by the applicant that is not mentioned in the application.
Need to make the corrections to the errors sent by the QA.
Need to maintain a record of the daily work done and end of the day number of applications verified data to be sent to the team lead in the given format.
Need to notify the team lead about any application that is pending for verification from a long time.
Need to be ready to work on any of the services based on the business requirement.
Need to be ready to work on rotational shifts & rotational week off.
Requirement
Graduation in any field.
Decent written and oral communication with good typing speed.
Responsibilities
Detailed JD:
Roles & Responsibilities
Verifying applications submitted by the students to make sure that the data mentioned in the application matches with the data in the transcript (mark sheets).
Need to make the necessary changes in the application if any data doesn’t match with the transcript.
Need to undeliver (reject) the application if there is huge mismatch in the data or if there is any of the institutions/colleges attended by the applicant that is not mentioned in the application.
Need to make the corrections to the errors sent by the QA.
Need to maintain a record of the daily work done and end of the day number of applications verified data to be sent to the team lead in the given format.
Need to notify the team lead about any application that is pending for verification from a long time.
Need to be ready to work on any of the services based on the business requirement.
Need to be ready to work on rotational shifts & rotational week off.
Requirement
Graduation in any field.
Decent written and oral communication with good typing speed.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Project Overview: In line with transformation of NT’s core accounting platform from Mainframe to Java on cloud, a project has been initiated to review and impact assess all the current EUC’s (BOT’s and Macros) and refine them to suit the target state operating model.
• Contractor’s Role: The Techno Functional Business Analysis function plays a key role in analyzing the current state EUC or Macros and helps in impact assessment, providing recommendations and refining or developing the EUC to support its migration to new platform.
• Experience Level: The years of experience can be identified as follows: Level 3- 7-10 years
• Qualifications: Seasoned expert with working experience on developing Macros and BOT’s using C, C++, VBA or SQL, financial business knowledge and functional expertise that has been developed over 7+ years and/or equivalent experience
• Must have skills: [Skills that is mandatory]
1. Overall Experience: 7-10 Years
2. Relevant – 3+ years (Mandatory)
3. Clear understanding and working experience on creating Macro or BOT using C, C++, VBA or SQL
4. Gathering requirements, performing impact assessment of the current EUC’s/ Macros and providing recommendations on the target state
5. Document features and enablers in line with Agile methodologies and tools (ADO)
6. Rewrite the EUC’s/ Macros or BOT to fit target state and future operating model
7. Working with the design teams to ensure that the requirements are understood and that the delivered design fulfils all of the requirements adequately.
8. Financial Services Knowledge
• Nice to Haves: [Skills that would be a plus, but are not mandatory for the role]
1. Mainframe knowledge
2. Financial Industry knowledge
• Tasks & responsibilities [Full list of responsibilities contractor will complete]
• Clear understanding and working experience on creating Macro or BOT using C, C++, VBA or SQL
• Gathering requirements, performing impact assessment of the current EUC’s/ Macros and providing recommendations on the target state
• Document features and enablers in line with Agile methodologies and tools (ADO)
• Rewrite the EUC’s/ Macros or BOT to fit target state and future operating model
• Working with the design teams to ensure that the requirements are understood and that the delivered design fulfils all of the requirements adequately
• Supporting the technology teams through the build and unit test activities to ensure that all requirements are understood
• Working with business teams to elicit input and support the planning and execution of user acceptance testing
• Supporting the test team through pre-acceptance testing, system testing and system integration testing
• Assisting with migration of EUC’s, Macros or BOTS to new platform
• Carries out complex activities that are large in scope, cross-functional and technically difficult with significant financial, client, and/or internal business impact.
• May have direct interaction with committees and/or Senior Management
• More technically sound in area of expertise and has broader knowledge of other areas
• Delivers a work product that requires less revision
• Able to facilitate discussions and reach decisions
• Experience of data analysis including data mapping
• Skills around usage of ADO, Miro, excel, PowerPoint, word, Visio, C, C++, VBA and SQL
• Strong communication skills, collaboration and stakeholder management
• Experience of working in a large multiyear global transformation project
• Ability to quickly interpret/decipher trends, identify early signs from available data and formulate effective strategies and actions in achieving program objectives.
• Deep understanding of Agile methodologies and their application
• Highly flexible and adaptable to change
• Having working experience on C, C++, VBA or SQL for more than 3+ years"
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Contractor’s Role & Tasks & responsibilities:
• Able to learn and demonstrate the learning on projects - learn, develop, deploy and maintain in SDLC methodology.
• Interacts with technology, product management, and operations to understand analyze, interpret and documents business needs into detailed requirements.
• Articulates business and functional requirements by developing specifications for business processing and systems enhancement and development efforts; provides ongoing business and technical support. Assist in the development of training and change management materials.
• Ability to quickly understand new systems.
• Reviews existing systems, processes, and problems and recommends where system functionality, automation or improved processes can be implemented.
• Act as a troubleshooter. Conducts feasibility studies and defines and designs system requirements for complex data processing projects.
• Prepares materials and manuals, and provides training to partners related to system or process changes
• Carries out complex activities with significant financial, client, and/or internal business impact assessment
• Able to facilitate to collect, prioritize and reach decisions on assigned project and manage stakeholder expectation and report to EUC Management.
• Regularly demonstrate work in-process to our tool stakeholders to ensure the outcome is in alignment with the business needs
• Responsible to demonstrate capacity for critical thinking, analysis and showcase good work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Experience
• At least 4 years’ experience working in the financial service/banking technology industry
Qualifications:
Bachelors
Must Have Skills:
• Develop Macro/VBA based custom solutions within agreed estimates and timelines (3-4 years)
• Should be able to write/modify SQL queries or OLE Objects
• Strong Problem Solving/Troubleshooting skills (3-4 years)
• Good communication and documentation skills
• Be able to work as part of a team, sharing responsibilities and knowledge across
Nice to Haves:
• Having knowledge of Microsoft Productivity tools like Power Automation, Power Apps, PowerBi, Co-Pilot, and SharePoint
Reason for Request:
Comments for Suppliers: Looking for candidate well-versed with VBA Programming and strong communication.
Having additional skills like PowerAutomation/Apps/Any new emerging tool like Xceptor would be advantage for the role."
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
