We are currently seeking a Software Engineer specializing in full stack web application development to join our JLL Technologies Research Engineering team. You’ll be part of the team responsible for delivering a new cloud-based data management platform for our Research business as well as modernizing the existing global Research Portal, with the aim of streamlining how commercial real estate data is collected, managed, and delivered to both internal stakeholders and external clients, many of whom are some of the largest global investors of commercial real estate.
About JLL Technologies –
JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. We provide best-in-class technologies to bring digital ambitions to life aligning technology, people and processes. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.
What this job involves
As a Software Engineer at JLL Technologies, you will be part of the team tasked with developing, launching and supporting the new Research data management product as well as modernizing the existing global Research Portal. Your day-to-day responsibilities include:
Designing and developing complex web and business components, APIs, database stored procedures and reports for assigned modules.
Enhancing complex database scripts for dynamic formulas used in the calculation of various CRE metrics.
Working closely with the data engineering team to support data integration work between various source systems and the application.
Performing unit testing, system integration testing and assisting with user acceptance testing.
Working closely with product management and product design to turn requirements into working features.
Contribute to innovation by developing prototypes to test how new technologies like generative AI can be used to enhance user experience and productivity in existing products.
Delivery on Engineering organizational priorities in the areas of enterprise architecture, security, dev ops and infrastructure.
Provide on-going support to existing products.
Education and experience
3-5 years of experience in software engineering role
Bachelor’s Degree (or equivalent experience) in computer science or engineering
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description for Oracle FLEXCUBE – L4 Support
Job Overview:
We are seeking a highly skilled and experienced Oracle FLEXCUBE Specialist for Level 4 (L4) Support. The candidate will be responsible for providing advanced technical and functional support across the FLEXCUBE suite, ensuring optimal performance, seamless integration, and resolution of complex issues. This role demands deep expertise in FLEXCUBE modules, strong troubleshooting capabilities, and a proactive approach to system health and upgrade support.
Key Responsibilities:
1. Level 4 Support:
Provide advanced diagnostics and resolution for critical and complex issues across FLEXCUBE modules including Universal Banking, Direct & Mobile Banking, Messaging Services, and Data Marts .
Address escalated issues from lower support tiers, ensuring minimal business disruption.
Deliver fixes for both standard Oracle-delivered code and Client-Made Customized Code.
Collaborate with internal engineering teams and third-party vendors to resolve high-priority incidents.
2. System Configuration and Customization:
Support installation and configuration of FLEXCUBE components including Testing Workbench, Integration Gateway, and ATM Interfaces.
Advise on execution of installation scripts and configuration of Oracle Applications Technology Stack.
Assist in implementing new features and patches, ensuring compatibility and stability.
3. Integration and Data Management:
Ensure interoperability between FLEXCUBE modules and Oracle Applications Technology Stack.
Support integration with third-party systems and platforms, including OCI environments.
Manage data consistency across modules such as Retail Assets and Liabilities Data Marts, Payments, and Collections.
4. Performance Monitoring and Optimization:
Conduct performance tuning using proprietary and commercial tools.
Recommend configuration and deployment model adjustments to optimize system performance.
Perform regular health checks and regression testing prior to production rollout.
5. Patching and Upgrades:
Provide upgrade process support for FLEXCUBE releases.
Assist in planning and executing upgrades, including patch dependencies, release documentation, and localization support.
Ensure fixes and updates are tested and validated before deployment to production environments.
Skills & Qualifications:
1. Technical Skills:
Expert-level knowledge of Oracle FLEXCUBE modules and architecture.
Proficiency in Oracle Applications Technology Stack and supported operating systems (e.g., OEL 7.9 on OCI).
Familiarity with Oracle RDBMS, middleware (e.g., WebLogic Suite), and integration tools.
Experience with debugging and resolving issues in customized FLEXCUBE environments.
2. Experience:
Minimum of 10+ years in Oracle FLEXCUBE support, with at least 3-5 years in L4 roles.
Proven track record in handling critical issues, upgrades, and performance tuning.
Experience supporting large-scale FLEXCUBE deployments across banking domains.
3. Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to work independently and collaboratively in cross-functional teams.
High attention to detail and commitment to service excellence.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document client interactions, issues, and resolutions in the ITSM tool.Collaborate with team members to improve service delivery and enhance overall client experience.Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service Level Agreements (SLAs) and ticket lifecycle.Experience supporting remote users and using remote troubleshooting tools.Excellent verbal communication skills with a neutral accent.Strong written communication skills, including proper email etiquette.Effective problem-solving and analytical skills.Strong customer service orientation.Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.Support Type & Working Hours:Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.Work Schedule: Five-day work week, with weekly offs determined by the shift roster.Additional Information:Experience: 0–2 years in IT Service Desk or Technical Support.Location: Position is based at our Bengaluru office.Educational Qualification: Minimum 15 years of full-time education is mandatory.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Responsibilities
1. Collaborate with stakeholders to understand their needs and gather detailed business requirements.
2. Analyze data to identify trends, patterns, and insights that inform business decisions.
3. Develop and document business process models to illustrate current and future states.
4. Provide support to ensure technology solutions meet business objectives and regulatory standards.
5. Work with IT and other departments to implement solutions and ensure they align with business goals.
6. Communicate findings, recommendations, and project updates to stakeholders and executives.
7. Create detailed documentation of business requirements, processes, and solutions.
8. Support testing activities, validating new systems, coordinating user acceptance testing (UAT) and processes to meet business requirements.
9. Identify opportunities for process improvements and contribute to ongoing optimization efforts.
10. Assist in documenting and translating business requirements into functional & technical specifications and analyze processes.
Responsibilities
Key Responsibilities
1. Collaborate with stakeholders to understand their needs and gather detailed business requirements.
2. Analyze data to identify trends, patterns, and insights that inform business decisions.
3. Develop and document business process models to illustrate current and future states.
4. Provide support to ensure technology solutions meet business objectives and regulatory standards.
5. Work with IT and other departments to implement solutions and ensure they align with business goals.
6. Communicate findings, recommendations, and project updates to stakeholders and executives.
7. Create detailed documentation of business requirements, processes, and solutions.
8. Support testing activities, validating new systems, coordinating user acceptance testing (UAT) and processes to meet business requirements.
9. Identify opportunities for process improvements and contribute to ongoing optimization efforts.
10. Assist in documenting and translating business requirements into functional & technical specifications and analyze processes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and support for infrastructure services including servers, networks, and cloud environments. This role involves proactive alert management, incident triage, and escalation to ensure high availability and performance of IT services. The candidate should have 3 years of experience in infrastructure operations and be capable of working in a fast-paced environment.Must Have Skills- Experience in infrastructure operations and monitoring- Familiarity with server, network, and cloud alert management- Basic troubleshooting and incident triage skills- Ability to work in 24x7 rotational shifts- Good understanding of monitoring tools and dashboardsGood to Have Skills- Exposure to ITIL processes and incident management- Experience with ticketing systems like ServiceNow- Knowledge of cloud platforms (AWS, Azure, GCP)- Basic scripting knowledge for automationJob RequirementsThe candidate must be available for 24x7 support and have experience in handling infrastructure alerts. They should be able to perform initial diagnosis, escalate issues appropriately, and ensure timely resolution of incidents.Key Responsibilities- Monitor infrastructure alerts across server, network, and cloud platforms- Perform L1.5 level triage and escalate to relevant support teams- Maintain incident logs and update ticketing systems- Collaborate with teams to ensure resolution and minimize downtime- Participate in shift handovers and maintain operational documentationTechnical ExperienceMinimum of 4.5 Years of experience in infrastructure operations and monitoring. Hands-on experience with alert management tools and basic troubleshooting of server and network issues.Professional AttributesStrong communication and coordination skills. Ability to work under pressure and in rotational shifts. Proactive approach to incident handling and continuous improvement.Educational Qualification and CertificationBachelor’s Degree in Computer Science, Information Technology, or related field. Certifications in ITIL, cloud fundamentals, or infrastructure monitoring tools are a plus.
Responsibilities
The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and support for infrastructure services including servers, networks, and cloud environments. This role involves proactive alert management, incident triage, and escalation to ensure high availability and performance of IT services. The candidate should have 3 years of experience in infrastructure operations and be capable of working in a fast-paced environment.Must Have Skills- Experience in infrastructure operations and monitoring- Familiarity with server, network, and cloud alert management- Basic troubleshooting and incident triage skills- Ability to work in 24x7 rotational shifts- Good understanding of monitoring tools and dashboardsGood to Have Skills- Exposure to ITIL processes and incident management- Experience with ticketing systems like ServiceNow- Knowledge of cloud platforms (AWS, Azure, GCP)- Basic scripting knowledge for automationJob RequirementsThe candidate must be available for 24x7 support and have experience in handling infrastructure alerts. They should be able to perform initial diagnosis, escalate issues appropriately, and ensure timely resolution of incidents.Key Responsibilities- Monitor infrastructure alerts across server, network, and cloud platforms- Perform L1.5 level triage and escalate to relevant support teams- Maintain incident logs and update ticketing systems- Collaborate with teams to ensure resolution and minimize downtime- Participate in shift handovers and maintain operational documentationTechnical ExperienceMinimum of 4.5 Years of experience in infrastructure operations and monitoring. Hands-on experience with alert management tools and basic troubleshooting of server and network issues.Professional AttributesStrong communication and coordination skills. Ability to work under pressure and in rotational shifts. Proactive approach to incident handling and continuous improvement.Educational Qualification and CertificationBachelor’s Degree in Computer Science, Information Technology, or related field. Certifications in ITIL, cloud fundamentals, or infrastructure monitoring tools are a plus.
Salary : Rs. 0.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Integration and Management (SIAM).- Good To Have Skills: Experience with Python (Programming Language), API Management, Microservices and Light Weight Architecture.- Strong analytical skills to assess and resolve complex technical issues.- Ability to work collaboratively in a team-oriented environment.- Excellent verbal and written communication skills to interact with clients and stakeholders. Additional Information: - The candidate should have minimum 5 years of experience in Service Integration and Management (SIAM).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Integration and Management (SIAM).- Good To Have Skills: Experience with Python (Programming Language), API Management, Microservices and Light Weight Architecture.- Strong analytical skills to assess and resolve complex technical issues.- Ability to work collaboratively in a team-oriented environment.- Excellent verbal and written communication skills to interact with clients and stakeholders. Additional Information: - The candidate should have minimum 5 years of experience in Service Integration and Management (SIAM).- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
