Serve as the Senior techno-functional SME for ServiceNow IRM. Gather, analyse, and document business requirements. Translate requirements into scalable ServiceNow IRM solutions using out-of-the-box capabilities where possible. Configure and maintain ServiceNow IRM modules including Risk, Controls, Compliance, Issues, and Audit Management. Assess enhancement requests and perform impact analysis on existing solutions. Support platform releases, testing, UAT, and deployment activities. Develop reports, dashboards, and KPI tracking capabilities. Maintain platform documentation and governance artefacts. Collaborate with business stakeholders, implementation partners, and technical teams to deliver platform improvements. Essential Experience 10+ years of experience in GRC, Risk Management, Compliance, or ServiceNow delivery roles. 5+ years of hands-on ServiceNow IRM functional, technical and design experience. Strong knowledge of Risk Management, Controls, Compliance, and Audit processes. Experience in requirements gathering, solution design, and platform configuration. Experience working with global stakeholders and cross-functional teams. Strong analytical, problem-solving, and communication skills
Responsibilities
Serve as the Senior techno-functional SME for ServiceNow IRM. Gather, analyse, and document business requirements. Translate requirements into scalable ServiceNow IRM solutions using out-of-the-box capabilities where possible. Configure and maintain ServiceNow IRM modules including Risk, Controls, Compliance, Issues, and Audit Management. Assess enhancement requests and perform impact analysis on existing solutions. Support platform releases, testing, UAT, and deployment activities. Develop reports, dashboards, and KPI tracking capabilities. Maintain platform documentation and governance artefacts. Collaborate with business stakeholders, implementation partners, and technical teams to deliver platform improvements. Essential Experience 10+ years of experience in GRC, Risk Management, Compliance, or ServiceNow delivery roles. 5+ years of hands-on ServiceNow IRM functional, technical and design experience. Strong knowledge of Risk Management, Controls, Compliance, and Audit processes. Experience in requirements gathering, solution design, and platform configuration. Experience working with global stakeholders and cross-functional teams. Strong analytical, problem-solving, and communication skills
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Lead Systems Engineer - MS Exchange Expert - (260004PJ)
Missions
Work under pressure and fast-paced environment to resolve issues quickly and ensure the daily operation is smooth.
1) Very good understanding of Microsoft Exchange and Mobility topics.
2) Sound knowledge of Exchange and AD platform.
3) DHCP, DNS, Wins, Active Directory knowledge is a must.
4) Sound knowledge in networking concepts
5) Strong analytical and troubleshooting skills
6) Perform periodic house cleaning tasks.
7) Work with cross functional infrastructure teams to setup, mange and administration of Messaging infrastructure.
8) Participate in Audits and provides appropriate information
9) Participate in EUS infrastructure project and executes as per the project schedule
10) Participate in appropriate regional activities / discussions / projects and meetings
11) Knowledge of Cisco IronPort would be an added advantage
12) Working experience on mobility topics like AirWatch, Workspace One, Intune will have added advantage
13) Knowledge of scripting – PowerShell, VB script etc.
14) Experience on project handling
15) Ironport Skill is an added advantage
Profile
Must have Good Hands-on Knowledge on below technical skills:
1) Very good understanding of Microsoft Exchange and Mobility products like BlackBerry/AirWatch
2) Sound knowledge of networking concepts like DHCP, DNS, Wins, Active Directory knowledge is a must.
3) Strong analytical and troubleshooting skills
4) Have hands on experience on migrations from Exchange on-premises to Exchange Online
5) Have hands on experience on support post migration of mailboxes from Exchange on-premises to cloud
• Ability to maintain appropriate level of communication on projects/tasks with peers
• Good business understanding and attention to detail
• Self-management skills & initiative and a proactive way of work
• Ability to promote cooperation and recognition of contributions to collective efforts
• Should be flexible to work in shifts
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Lead Systems Engineer - MS Exchange Expert - (260004PJ)
