10 DDC5E Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying root causes and resolving problems efficiently to ensure smooth system operations. The position demands continuous engagement with multiple system components, collaborating with different teams to maintain service reliability and support business continuity. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.- Document findings and resolutions to build a knowledge base for future reference.- Assist in the implementation of process improvements to enhance system performance and user experience.- Support junior team members by sharing knowledge and providing guidance when needed. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and performance metrics to diagnose issues.- Familiarity with configuration management and workflow automation in ServiceNow.- Excellent communication skills to effectively interact with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
10 DDC5E Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying root causes and resolving problems efficiently to ensure smooth system operations. The position demands continuous engagement with multiple system components, collaborating with different teams to maintain service reliability and support business continuity. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.- Document findings and resolutions to build a knowledge base for future reference.- Assist in the implementation of process improvements to enhance system performance and user experience.- Support junior team members by sharing knowledge and providing guidance when needed. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and performance metrics to diagnose issues.- Familiarity with configuration management and workflow automation in ServiceNow.- Excellent communication skills to effectively interact with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,56,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
C Cyber City 10th Floor Summary: As an Application Support Engineer, we are looking for a talented and experienced AI/ML Python. You will be responsible for the design, development, testing, and deployment of Python applications across various domains. This role offers a blend of Data Analytics, AI/ML, DevOps, Cloud Development, Web Development, and application building, making it ideal for someone passionate about using Python for diverse tasks Roles & Responsibilities: • Develop and maintain robust, scalable, and efficient Python AI/ML & web applications integrating with cloud services• Utilize web development frameworks (e.g., Django, Flask) to build user-facing interfaces• Develop, test, and maintain high-quality analytics applications using Python with DevOps & cloud development.• Write clean, maintainable, and efficient code.• Participate in code reviews and contribute to team knowledge sharing.• Perform unit testing and integration testing to ensure code quality• Work with SQL databases to store, retrieve, and manipulate data• Leverage data analysis libraries (e.g., Pandas, NumPy) for data exploration and manipulation• Collaborate with cross-functional teams (design, product, data science) to deliver solutions Professional & Technical Skills: - • Full time Undergraduate or Master’s degree in Computer Science or equivalent• 4-8 years of experience in Python programming• Analytics, AI/ML Application Development with DevOps & cloud: At least 2-3 years of experience in developing and deploying analytics applications• Strong understanding of object-oriented programming (OOP) concepts• Proficiency in SQL and relational databases (e.g., MySQL, PostgreSQL)• Experience with web development frameworks (Django or Flask preferred)• Working knowledge of data analysis libraries (Pandas, NumPy a plus)• Familiarity with testing frameworks (e.g., unittest, pytest)• Excellent problem-solving and analytical skills• Strong communication and collaboration skills
Responsibilities
C Cyber City 10th Floor Summary: As an Application Support Engineer, we are looking for a talented and experienced AI/ML Python. You will be responsible for the design, development, testing, and deployment of Python applications across various domains. This role offers a blend of Data Analytics, AI/ML, DevOps, Cloud Development, Web Development, and application building, making it ideal for someone passionate about using Python for diverse tasks Roles & Responsibilities: • Develop and maintain robust, scalable, and efficient Python AI/ML & web applications integrating with cloud services• Utilize web development frameworks (e.g., Django, Flask) to build user-facing interfaces• Develop, test, and maintain high-quality analytics applications using Python with DevOps & cloud development.• Write clean, maintainable, and efficient code.• Participate in code reviews and contribute to team knowledge sharing.• Perform unit testing and integration testing to ensure code quality• Work with SQL databases to store, retrieve, and manipulate data• Leverage data analysis libraries (e.g., Pandas, NumPy) for data exploration and manipulation• Collaborate with cross-functional teams (design, product, data science) to deliver solutions Professional & Technical Skills: - • Full time Undergraduate or Master’s degree in Computer Science or equivalent• 4-8 years of experience in Python programming• Analytics, AI/ML Application Development with DevOps & cloud: At least 2-3 years of experience in developing and deploying analytics applications• Strong understanding of object-oriented programming (OOP) concepts• Proficiency in SQL and relational databases (e.g., MySQL, PostgreSQL)• Experience with web development frameworks (Django or Flask preferred)• Working knowledge of data analysis libraries (Pandas, NumPy a plus)• Familiarity with testing frameworks (e.g., unittest, pytest)• Excellent problem-solving and analytical skills• Strong communication and collaboration skills
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring quality service delivery, utilizing exceptional communication skills to maintain our world-class systems, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document client interactions and resolutions to contribute to knowledge management.
Engage in continuous learning to enhance your understanding of the systems and applications.
Participate in team meetings to share insights and contribute to process improvements."
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve ensuring quality service delivery, utilizing exceptional communication skills to maintain our world-class systems, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document client interactions and resolutions to contribute to knowledge management.
Engage in continuous learning to enhance your understanding of the systems and applications.
Participate in team meetings to share insights and contribute to process improvements."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance service delivery and improve operational processes.
Document incidents and resolutions accurately to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on the latest technologies and best practices.
Contribute to team meetings by sharing insights and suggesting improvements for service efficiency.
Responsibilities
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance service delivery and improve operational processes.
Document incidents and resolutions accurately to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on the latest technologies and best practices.
Contribute to team meetings by sharing insights and suggesting improvements for service efficiency.
Salary : Rs. 2,00,000.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project NCR Ops - Shared. The client is Cross Client, a company that provides a range of services and solutions to enhance operational efficiency across various sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance service delivery and improve operational processes.
Document incidents and resolutions accurately to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on the latest technologies and best practices.
Contribute to team meetings by sharing insights and suggesting improvements for service efficiency.
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project NCR Ops - Shared. The client is Cross Client, a company that provides a range of services and solutions to enhance operational efficiency across various sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance service delivery and improve operational processes.
Document incidents and resolutions accurately to maintain a comprehensive knowledge base.
Engage in continuous learning to stay updated on the latest technologies and best practices.
Contribute to team meetings by sharing insights and suggesting improvements for service efficiency.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
