s an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve user experience.
Document and track incidents and resolutions to ensure continuous improvement.
Stay updated on the latest technology trends to provide informed support and recommendations."
Responsibilities
s an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve user experience.
Document and track incidents and resolutions to ensure continuous improvement.
Stay updated on the latest technology trends to provide informed support and recommendations."
Salary : Rs. 2,00,000.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Must To Have Skills: Proficiency in IBM System i (AS/400) RPG IV.- Strong understanding of software development life cycle methodologies.- Experience with modern programming frameworks and agile practices with proven experience in data analysis, testing, technical project support and Understanding of MIS environments and LPAR configurations.- Ability to troubleshoot and resolve software issues efficiently and to Analyze data upload interfaces and downstream processes within the iSeries-based ODW to inform the scrambling strategy.- Familiarity with database management and integration techniques and with enterprise data warehouse environments and interface management on iSeries.- Hands-on knowledge of data scrambling, masking, privacy techniques with Developer-level proficiency in RPG ILE, CL ILE, and SQL.- Support the development of a new data scrambling tool tailored for ODW, building on the existing RPG ILE free format and CL ILE tool.- Ability to develop SQL scripts and scrambling logic for base tables and interfaces.- Should have strong documentation and communication skills, including experience with Confluence and Draw.io. Additional Information: - The candidate should have minimum 5 years of experience in IBM System i (AS/400) RPG IV.- This position is based at our Gurugram office.- A 15 years full time education is required.
Comments for Suppliers: IBM System i (AS/400) RPG IV
Responsibilities
Must To Have Skills: Proficiency in IBM System i (AS/400) RPG IV.- Strong understanding of software development life cycle methodologies.- Experience with modern programming frameworks and agile practices with proven experience in data analysis, testing, technical project support and Understanding of MIS environments and LPAR configurations.- Ability to troubleshoot and resolve software issues efficiently and to Analyze data upload interfaces and downstream processes within the iSeries-based ODW to inform the scrambling strategy.- Familiarity with database management and integration techniques and with enterprise data warehouse environments and interface management on iSeries.- Hands-on knowledge of data scrambling, masking, privacy techniques with Developer-level proficiency in RPG ILE, CL ILE, and SQL.- Support the development of a new data scrambling tool tailored for ODW, building on the existing RPG ILE free format and CL ILE tool.- Ability to develop SQL scripts and scrambling logic for base tables and interfaces.- Should have strong documentation and communication skills, including experience with Confluence and Draw.io. Additional Information: - The candidate should have minimum 5 years of experience in IBM System i (AS/400) RPG IV.- This position is based at our Gurugram office.- A 15 years full time education is required.
Comments for Suppliers: IBM System i (AS/400) RPG IV
Salary : Rs. 15,00,000.0 - Rs. 20,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track issues to ensure timely resolution and continuous improvement.
Assist in the development of training materials and user guides for system enhancements.
Engage in proactive monitoring of systems to identify potential issues before they impact users.
Contribute to team meetings with insights and suggestions for process improvements."
Responsibilities
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track issues to ensure timely resolution and continuous improvement.
Assist in the development of training materials and user guides for system enhancements.
Engage in proactive monitoring of systems to identify potential issues before they impact users.
Contribute to team meetings with insights and suggestions for process improvements."
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Test Automation Engineer, you will engage in quality processes and utilize automation tools and methodologies to enhance testing products and solutions. Your typical day will involve running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in the testing process. You will collaborate with various teams to ensure that the automation strategies align with the overall project goals and contribute to delivering high-quality software solutions. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and implement automated testing frameworks to enhance testing efficiency.- Mentor junior team members in best practices for test automation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development.- Strong understanding of test automation frameworks and tools.- Experience with continuous integration and continuous deployment practices.- Familiarity with scripting languages for automation purposes.- Ability to analyze and troubleshoot complex software issues. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Development.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As a Test Automation Engineer, you will engage in quality processes and utilize automation tools and methodologies to enhance testing products and solutions. Your typical day will involve running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in the testing process. You will collaborate with various teams to ensure that the automation strategies align with the overall project goals and contribute to delivering high-quality software solutions. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and implement automated testing frameworks to enhance testing efficiency.- Mentor junior team members in best practices for test automation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development.- Strong understanding of test automation frameworks and tools.- Experience with continuous integration and continuous deployment practices.- Familiarity with scripting languages for automation purposes.- Ability to analyze and troubleshoot complex software issues. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Development.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 190.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document all client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
"Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document all client interactions and resolutions to maintain a comprehensive knowledge base.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
10 DDC5E Summary: As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering innovation and continuous improvement in software development processes. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.- Maintain and update documentation related to software components and processes to ensure clarity and knowledge sharing.- Assist junior team members by providing guidance and support to enhance their technical skills and project understanding. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Experience in monitoring and managing application performance using Dynatrace tools.- Strong understanding of system diagnostics and root cause analysis within complex IT environments.- Ability to configure and optimize Dynatrace for various application architectures and cloud environments.- Familiarity with automation and scripting to streamline monitoring and reporting tasks. Additional Information: - The candidate should have minimum 3 years of experience in Dynatrace Administration.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
10 DDC5E Summary: As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering innovation and continuous improvement in software development processes. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.- Maintain and update documentation related to software components and processes to ensure clarity and knowledge sharing.- Assist junior team members by providing guidance and support to enhance their technical skills and project understanding. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Experience in monitoring and managing application performance using Dynatrace tools.- Strong understanding of system diagnostics and root cause analysis within complex IT environments.- Ability to configure and optimize Dynatrace for various application architectures and cloud environments.- Familiarity with automation and scripting to streamline monitoring and reporting tasks. Additional Information: - The candidate should have minimum 3 years of experience in Dynatrace Administration.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,20,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track issues to ensure timely resolution and continuous improvement.
Assist in the development of training materials and user guides for system enhancements.
Engage in proactive monitoring of systems to identify potential issues before they impact users.
Contribute to team meetings with insights and suggestions for process improvements."
Responsibilities
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document and track issues to ensure timely resolution and continuous improvement.
Assist in the development of training materials and user guides for system enhancements.
Engage in proactive monitoring of systems to identify potential issues before they impact users.
Contribute to team meetings with insights and suggestions for process improvements."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"9 Gurgaon Tower – C Cyber City 10th Floor Summary:
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with different teams to ensure that the software meets specific business requirements. The engineer actively participates in iterative development cycles, applying modern methodologies to deliver efficient and scalable solutions that align with organizational goals. Collaboration and continuous enhancement of software components are key aspects of the daily workflow, ensuring that the final product is robust and adaptable to evolving needs.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Full Stack Development.
- Strong knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks.
- Experience with back-end development using Java and related frameworks.
- Familiarity with database management and integration techniques.
- Understanding of software development lifecycle and agile methodologies.
- Ability to troubleshoot and optimize application performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Java Full Stack Development.
- This position is based at our Gurugram office.
- A 15 years full time education is required."
Responsibilities
"9 Gurgaon Tower – C Cyber City 10th Floor Summary:
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with different teams to ensure that the software meets specific business requirements. The engineer actively participates in iterative development cycles, applying modern methodologies to deliver efficient and scalable solutions that align with organizational goals. Collaboration and continuous enhancement of software components are key aspects of the daily workflow, ensuring that the final product is robust and adaptable to evolving needs.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Full Stack Development.
- Strong knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks.
- Experience with back-end development using Java and related frameworks.
- Familiarity with database management and integration techniques.
- Understanding of software development lifecycle and agile methodologies.
- Ability to troubleshoot and optimize application performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Java Full Stack Development.
- This position is based at our Gurugram office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 2,45,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful execution of projects, performing maintenance and enhancements, and contributing to the development of innovative solutions that meet client needs. You will also have the opportunity to troubleshoot issues and implement improvements, ensuring the applications function optimally and deliver a seamless user experience.Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Evaluate and implement best practices in software development to improve efficiency and quality.Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js / AngularMust To Have Skills: Proficiency in Java Spring boot , REST API.- Strong understanding of component-based architecture and state management.- Experience with front-end build tools and version control systems.- Familiarity with RESTful APIs and asynchronous programming.- Ability to write clean, maintainable, and efficient code.Additional Information
Responsibilities
As a Custom Software Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful execution of projects, performing maintenance and enhancements, and contributing to the development of innovative solutions that meet client needs. You will also have the opportunity to troubleshoot issues and implement improvements, ensuring the applications function optimally and deliver a seamless user experience.Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Evaluate and implement best practices in software development to improve efficiency and quality.Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js / AngularMust To Have Skills: Proficiency in Java Spring boot , REST API.- Strong understanding of component-based architecture and state management.- Experience with front-end build tools and version control systems.- Familiarity with RESTful APIs and asynchronous programming.- Ability to write clean, maintainable, and efficient code.Additional Information
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
