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1. Customer Interaction Analyst (1–4 Years) Role Focus: Supporting customer query management, feedback handling and reporting activities. Typical Activities: • Customer case management • Query and complaint resolution • Customer feedback reporting • Dashboard preparation • Process administration & Value chain optimization

Responsibilities

1. Customer Interaction Analyst (1–4 Years) Role Focus: Supporting customer query management, feedback handling and reporting activities. Typical Activities: • Customer case management • Query and complaint resolution • Customer feedback reporting • Dashboard preparation • Process administration & Value chain optimization
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Customer Interaction (Non-Voice)

Job Description

Job Description We are looking for candidates with strong experience in Oracle Cloud Infrastructure (OCI) Administration and Oracle Database Administration. Mandatory Skills & Experience Good experience in administering OCI and Oracle Databases. Experience in Oracle Fusion Cloud Application Administration. Responsible for upgrades, performance monitoring, installations, replication management, disaster recovery testing, system troubleshooting, and maintaining user accessibility. Strong expertise in resolving database performance, capacity, resiliency, stability, and replication-related issues. Experience with Oracle Cloud products such as: ATP Database Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Compute Services Hands-on experience in Oracle Cloud Database Services projects. Experience with Oracle Data Guard (Switchover & Failover). Experience with Oracle Multitenant (CDB/PDB). Database Backup and Restoration. Oracle Database Deployment, Patching, and Upgrades. Strong Linux Administration skills, including vulnerability remediation. Experience with Oracle Database Security: Firewall Audit Vault Transparent Data Encryption (TDE) Key Vault Database Performance Tuning. Identity & Access Management, Access Controls, and Password Resets. Basic knowledge of Scripting, Stored Procedures, and Triggers. Work closely with application development teams to support data-oriented development initiatives. Experience in database migration and lift-and-shift projects from On-Premise to Oracle/AWS Cloud. Preferred Skills Experience with Oracle RAC Database. Experience with Oracle E-Business Suite. Additional Requirements Excellent communication and problem-solving skills. Ability to work independently and take complete ownership of assigned responsibilities. Willingness to work in a 24x7 support environment.

Responsibilities

Job Description We are looking for candidates with strong experience in Oracle Cloud Infrastructure (OCI) Administration and Oracle Database Administration. Mandatory Skills & Experience Good experience in administering OCI and Oracle Databases. Experience in Oracle Fusion Cloud Application Administration. Responsible for upgrades, performance monitoring, installations, replication management, disaster recovery testing, system troubleshooting, and maintaining user accessibility. Strong expertise in resolving database performance, capacity, resiliency, stability, and replication-related issues. Experience with Oracle Cloud products such as: ATP Database Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Compute Services Hands-on experience in Oracle Cloud Database Services projects. Experience with Oracle Data Guard (Switchover & Failover). Experience with Oracle Multitenant (CDB/PDB). Database Backup and Restoration. Oracle Database Deployment, Patching, and Upgrades. Strong Linux Administration skills, including vulnerability remediation. Experience with Oracle Database Security: Firewall Audit Vault Transparent Data Encryption (TDE) Key Vault Database Performance Tuning. Identity & Access Management, Access Controls, and Password Resets. Basic knowledge of Scripting, Stored Procedures, and Triggers. Work closely with application development teams to support data-oriented development initiatives. Experience in database migration and lift-and-shift projects from On-Premise to Oracle/AWS Cloud. Preferred Skills Experience with Oracle RAC Database. Experience with Oracle E-Business Suite. Additional Requirements Excellent communication and problem-solving skills. Ability to work independently and take complete ownership of assigned responsibilities. Willingness to work in a 24x7 support environment.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :OCI Admin with DBA Experience

Job Description

As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern frameworks to ensure the delivery of scalable and efficient software. Your work is focused on meeting unique business requirements through innovative and adaptable software development practices, contributing to the overall success of projects and client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to understand project requirements and translate them into effective software designs.- Continuously evaluate and improve software components to enhance performance and user experience.- Assist junior team members by sharing knowledge and providing guidance on best practices.- Maintain clear and comprehensive documentation to support software development and future maintenance. Professional & Technical Skills: - Must To Have Skills: Proficiency in User Experience (UX) Design.- Strong skills in wireframing and prototyping tools to create intuitive user interfaces.- Experience in applying user-centered design principles to develop engaging and accessible software solutions.- Ability to conduct user research and usability testing to gather insights and improve designs.- Familiarity with responsive design techniques to ensure compatibility across various devices and platforms.- Knowledge of interaction design and information architecture to optimize user workflows. Additional Information: - The candidate should have minimum 2 years of experience in User Experience (UX) Design.- This position is based at our Gurugram office.- A 15 years full time education is required.

Responsibilities

As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern frameworks to ensure the delivery of scalable and efficient software. Your work is focused on meeting unique business requirements through innovative and adaptable software development practices, contributing to the overall success of projects and client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to understand project requirements and translate them into effective software designs.- Continuously evaluate and improve software components to enhance performance and user experience.- Assist junior team members by sharing knowledge and providing guidance on best practices.- Maintain clear and comprehensive documentation to support software development and future maintenance. Professional & Technical Skills: - Must To Have Skills: Proficiency in User Experience (UX) Design.- Strong skills in wireframing and prototyping tools to create intuitive user interfaces.- Experience in applying user-centered design principles to develop engaging and accessible software solutions.- Ability to conduct user research and usability testing to gather insights and improve designs.- Familiarity with responsive design techniques to ensure compatibility across various devices and platforms.- Knowledge of interaction design and information architecture to optimize user workflows. Additional Information: - The candidate should have minimum 2 years of experience in User Experience (UX) Design.- This position is based at our Gurugram office.- A 15 years full time education is required.
  • Salary : Rs. 0.0 - Rs. 1,00,000.0
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Custom Software Engineer

Job Description

As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with cross-functional teams to design, code, and enhance various components across systems or applications. You will utilize modern frameworks and agile methodologies to ensure the delivery of scalable and high-performing solutions, while also addressing any challenges that arise during the development process. Your role will require a proactive approach to problem-solving and a commitment to continuous improvement in software development practices. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to identify and implement best practices in software development.- Engage in code reviews to ensure quality and adherence to standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PO/PI & APIs Development.- Strong understanding of integration patterns and best practices.- Experience with modern software development methodologies, particularly Agile.- Familiarity with cloud-based solutions and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in SAP PO/PI & APIs Development.- This position is based at our client location in Gurugram office.- A 15 years full time education is required.

Responsibilities

As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with cross-functional teams to design, code, and enhance various components across systems or applications. You will utilize modern frameworks and agile methodologies to ensure the delivery of scalable and high-performing solutions, while also addressing any challenges that arise during the development process. Your role will require a proactive approach to problem-solving and a commitment to continuous improvement in software development practices. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to identify and implement best practices in software development.- Engage in code reviews to ensure quality and adherence to standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PO/PI & APIs Development.- Strong understanding of integration patterns and best practices.- Experience with modern software development methodologies, particularly Agile.- Familiarity with cloud-based solutions and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in SAP PO/PI & APIs Development.- This position is based at our client location in Gurugram office.- A 15 years full time education is required.
  • Salary : Rs. 0.0 - Rs. 1,46,000.0
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Custom Software Engineer

Job Description

As an Infrastructure Engineer, a typical day involves actively participating in the planning and development of data center technology components. This role includes collaborating with various teams to define project requirements, designing infrastructure solutions, and supporting the construction and testing phases to ensure robust and efficient data center operations. The position requires continuous engagement with evolving technologies and adapting designs to meet organizational needs while maintaining high standards of quality and reliability. Key Responsibilities : - Implementation LAN/WAN, including routers, switches, Nexus,BGP MPLS and VPN,ACI products. - Change Planning and Implementations -Root Cause Analysis for P1/P2. - Providing Necessary Info/Support to team in Critical outages. - Stake holder communication, Vender coordination. - Ensure that activities within a process are being performed at a high level of quality. - Knowledge on ITSM tool Incident Management/Change Management. Technical Experience : - Must To Have Skills: Proficiency in Network Infrastructures.. - At least 5 years exp, LAN/WAN-Routing , Cisco routers, switches, ACI, Nexus. - Good Knowledge Nexus ( Fabric Path, OTV, VDC) , VXLAN, Routing, Nexus switching, STP, HSRP. - Knowledge on network protocols OSPF, BGP is must. - Cisco 6500 and Nexus 7010 layer 3 switches, ACI - Cisco N9K deployment, run experience, DevOps knowledge ( Optional). - ACI components such as BD, EPG, VRF, Tenant, Object Group, policy,APIC. Professional Attributes : - At least 5 Years of work exp, Flexible to work in Shifts. - Should have knowledge of SLAs OLAs and KPIs. Additional Information: - The candidate should have minimum 7.5 years of experience in Network Infrastructures. - This position is based at our Gurugram office. - A 15 years full time education is required.

Responsibilities

As an Infrastructure Engineer, a typical day involves actively participating in the planning and development of data center technology components. This role includes collaborating with various teams to define project requirements, designing infrastructure solutions, and supporting the construction and testing phases to ensure robust and efficient data center operations. The position requires continuous engagement with evolving technologies and adapting designs to meet organizational needs while maintaining high standards of quality and reliability. Key Responsibilities : - Implementation LAN/WAN, including routers, switches, Nexus,BGP MPLS and VPN,ACI products. - Change Planning and Implementations -Root Cause Analysis for P1/P2. - Providing Necessary Info/Support to team in Critical outages. - Stake holder communication, Vender coordination. - Ensure that activities within a process are being performed at a high level of quality. - Knowledge on ITSM tool Incident Management/Change Management. Technical Experience : - Must To Have Skills: Proficiency in Network Infrastructures.. - At least 5 years exp, LAN/WAN-Routing , Cisco routers, switches, ACI, Nexus. - Good Knowledge Nexus ( Fabric Path, OTV, VDC) , VXLAN, Routing, Nexus switching, STP, HSRP. - Knowledge on network protocols OSPF, BGP is must. - Cisco 6500 and Nexus 7010 layer 3 switches, ACI - Cisco N9K deployment, run experience, DevOps knowledge ( Optional). - ACI components such as BD, EPG, VRF, Tenant, Object Group, policy,APIC. Professional Attributes : - At least 5 Years of work exp, Flexible to work in Shifts. - Should have knowledge of SLAs OLAs and KPIs. Additional Information: - The candidate should have minimum 7.5 years of experience in Network Infrastructures. - This position is based at our Gurugram office. - A 15 years full time education is required.
  • Salary : Rs. 0.0 - Rs. 1,65,000.0
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Infrastructure Engineer

Job Description

Job Description : Senior Power BI Developer with strong expertise in data visualization, data modeling, and reporting along with SQL skills. •  Design, develop, and maintain interactive Power BI dashboards and reports •   Build complex data models, DAX calculations, KPIs, and performance metrics • optimize report performance and data refresh strategies •   Implement row-level security (RLS) and governance best practices •      Work with stakeholders to gather and convert requirements into visual insights •    Publish reports to Power BI Service and manage workspaces

Responsibilities

Job Description : Senior Power BI Developer with strong expertise in data visualization, data modeling, and reporting along with SQL skills. •  Design, develop, and maintain interactive Power BI dashboards and reports •   Build complex data models, DAX calculations, KPIs, and performance metrics • optimize report performance and data refresh strategies •   Implement row-level security (RLS) and governance best practices •      Work with stakeholders to gather and convert requirements into visual insights •    Publish reports to Power BI Service and manage workspaces
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Senior BI Developer

Job Description

The Technology Support Engineer role involves addressing and resolving incidents and problems affecting business system components to ensure smooth operations. Key responsibilities include managing change requests, updating documentation, and collaborating with vendors and internal teams. Candidates should have a proactive approach to system reliability and effective communication skills. A minimum of 2 years of experience in Workplace Technology Solutions is required.

Responsibilities

The Technology Support Engineer role involves addressing and resolving incidents and problems affecting business system components to ensure smooth operations. Key responsibilities include managing change requests, updating documentation, and collaborating with vendors and internal teams. Candidates should have a proactive approach to system reliability and effective communication skills. A minimum of 2 years of experience in Workplace Technology Solutions is required.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Workplace Technology Solutions