Job description:
1.Perform data entry and research activities in various systems and tracking tools .
2.Apply knowledge of processes and related systems to assist in identifying ,assessing and resolving issues /problems .
3. Assess and resolve on - Standard issues or problems .
4.Seek advice and escalate issues when faced With Tasks / Problems Outside the scope of Work .
Responsibilities
Checklist:
1.Should be flexible to work in night shifts (US shift-5:30 PM to 2:30 PM).
2. Should be ok for 21,100 CTC per month, 17,300 Take home per month.
3.Both the ways (Pick and drop) free cab facilities will be provided.
4.Designation: Transaction Processing Representative.
5.Willing to work on Contract to Hire (C2H )
6. Should be comfortable to Work from office.
Salary : Rs. 2,07,600.0 - Rs. 2,53,200.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development of training materials and resources for new team members.
- Monitor customer feedback and suggest improvements to enhance service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Strong understanding of system configurations and network protocols.
- Experience with troubleshooting and resolving technical issues in a timely manner.
- Familiarity with customer relationship management software.
- Ability to document processes and create user guides for customers.
Responsibilities
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development of training materials and resources for new team members.
- Monitor customer feedback and suggest improvements to enhance service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Strong understanding of system configurations and network protocols.
- Experience with troubleshooting and resolving technical issues in a timely manner.
- Familiarity with customer relationship management software.
- Ability to document processes and create user guides for customers.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Piramal Tower Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infosys Finacle.- Strong analytical and problem-solving skills to address complex software issues.- Experience with troubleshooting and debugging applications in a production environment.- Familiarity with database management and query optimization techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in Infosys Finacle.- This position is based at our Mumbai office.- A 15 years full time education is required
Responsibilities
Piramal Tower Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infosys Finacle.- Strong analytical and problem-solving skills to address complex software issues.- Experience with troubleshooting and debugging applications in a production environment.- Familiarity with database management and query optimization techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in Infosys Finacle.- This position is based at our Mumbai office.- A 15 years full time education is required
Salary : Rs. 0.0 - Rs. 80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Responsibilities:
Processing customer orders and verifying details
Performing credit checks and managing credit limits
Generating and issuing invoices
Monitoring accounts receivable
Following up on outstanding payments and collections
Resolving billing discrepancies and disputes
Reconciling customer accounts
Ensuring compliance with financial policies and controls
Skills Required:
Strong understanding of accounting principles
Experience with ERP systems (like SAP, Oracle, etc.)
Good communication and negotiation skills
Attention to detail and problem-solving ability
Typical Roles Under OTC:
Billing Specialist
Accounts Receivable Analyst
Credit Analyst
Responsibilities
Key Responsibilities:
Processing customer orders and verifying details
Performing credit checks and managing credit limits
Generating and issuing invoices
Monitoring accounts receivable
Following up on outstanding payments and collections
Resolving billing discrepancies and disputes
Reconciling customer accounts
Ensuring compliance with financial policies and controls
Skills Required:
Strong understanding of accounting principles
Experience with ERP systems (like SAP, Oracle, etc.)
Good communication and negotiation skills
Attention to detail and problem-solving ability
Typical Roles Under OTC:
Billing Specialist
Accounts Receivable Analyst
Credit Analyst
Salary : Rs. 2,50,000.0 - Rs. 4,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
