SAP ABAP Vistex Technical
Role Descriptions: Role Description The SAP SD/OTC Consultant will support Project Summit by contributing to solution design, configuration, and end‑to‑end process delivery across Sales & Distribution and Order‑to‑Cash modules. The role requires strong functional expertise, collaboration with customer technical, functional and business consultants’ part of global teams, and the ability to support business requirements efficiently. Experience with Vistex is highly preferred.
Key Responsibility Work closely with onsite teams to understand business requirements and translate them into functional solutions in SD/OTC.
Perform configuration, testing, and documentation for SD processes such as Sales Order Management, Pricing, Billing, Delivery, and Credit Management.
Support integration areas including MM, FI, Vistex (if applicable), and Logistics.
Assist in preparation of functional specifications and work closely with technical teams.
Participate in defect resolution, UAT cycles, and cutover activities for Project Summit.
Ensure adherence to project timelines and deliverables with high‑quality output.
Provide root‑cause analysis and support ongoing enhancements within OTC scope.
Must Have • Minimum 4 years of hands‑on SAP SD / OTC functional experience.
• Strong knowledge of end‑to‑end Sales & Distribution cycles.
• Experience in pricing procedures, rebate settlement, billing processes, and master data.
• Working knowledge of integration points with FI, MM, and Logistics.
• Need to have Vistex functional or technical experience
• Good understanding of cross‑functional processes and business process mapping.
• Strong communication and documentation skills.
Good to Have • Experience in global template rollouts.
• Knowledge of SAP S/4HANA SD features.
• Experience working in Agile or hybrid delivery models.
Responsibilities
Role Descriptions: Role Description The SAP SD/OTC Consultant will support Project Summit by contributing to solution design, configuration, and end‑to‑end process delivery across Sales & Distribution and Order‑to‑Cash modules. The role requires strong functional expertise, collaboration with customer technical, functional and business consultants’ part of global teams, and the ability to support business requirements efficiently. Experience with Vistex is highly preferred.
Key Responsibility Work closely with onsite teams to understand business requirements and translate them into functional solutions in SD/OTC.
Perform configuration, testing, and documentation for SD processes such as Sales Order Management, Pricing, Billing, Delivery, and Credit Management.
Support integration areas including MM, FI, Vistex (if applicable), and Logistics.
Assist in preparation of functional specifications and work closely with technical teams.
Participate in defect resolution, UAT cycles, and cutover activities for Project Summit.
Ensure adherence to project timelines and deliverables with high‑quality output.
Provide root‑cause analysis and support ongoing enhancements within OTC scope.
Must Have • Minimum 4 years of hands‑on SAP SD / OTC functional experience.
• Strong knowledge of end‑to‑end Sales & Distribution cycles.
• Experience in pricing procedures, rebate settlement, billing processes, and master data.
• Working knowledge of integration points with FI, MM, and Logistics.
• Need to have Vistex functional or technical experience
• Good understanding of cross‑functional processes and business process mapping.
• Strong communication and documentation skills.
Good to Have • Experience in global template rollouts.
• Knowledge of SAP S/4HANA SD features.
• Experience working in Agile or hybrid delivery models.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
UI | React JS| HTML5| CSS3| JavaScript| Rest APIs| Liferay DXP| JIRA| Service Now| ITIL process
Desirable Skills:
Production Support Officer (PSO) – Digital Platforms (UI, React & Liferay DXP)
________________________________________
Job Summary
The Production Support Officer (PSO) will be responsible for ensuring the stability, availability, and performance of enterprise digital platforms built using UI technologies, React.js, and Liferay DXP. The role involves 24x7 production support, incident and problem management, coordination with development and infrastructure teams, and adherence to SLA, security, and compliance requirements.
________________________________________
Key Responsibilities
Production Support & Application Operations
• Provide end to end production support for Liferay DXP–based portals and React UI applications.
• Monitor application health, availability, and performance in production environments.
• Respond to production incidents, service requests, and alerts within defined SLAs.
• Perform incident triage, initial analysis, and resolution or escalation to L3 teams.
• Ensure minimal downtime and quick service restoration for critical applications.
________________________________________
Incident, Problem & Change Support
• Handle L1 / L2 production issues related to UI rendering, React components, Liferay workflows, and integrations.
• Support major incident management (MIM) activities, including bridge calls and communication updates.
• Assist in root cause analysis (RCA) and implementation of preventive actions.
• Support change and release activities including deployments, hotfixes, and rollbacks.
• Ensure changes follow approved change management and governance processes.
________________________________________
Technical Support (UI, React & Liferay DXP)
• Troubleshoot UI issues involving HTML, CSS, JavaScript, and React.
• Provide operational support for Liferay DXP components:
o Portal pages and layouts
o Content management and workflows
o User roles, permissions, and access control
• Support integration issues with backend services, APIs, and authentication systems.
• Verify application logs, error traces, and performance metrics.
________________________________________
Monitoring, Documentation & Compliance
• Use monitoring and ticketing tools to track incidents and service health.
• Maintain runbooks, SOPs, and operational documentation.
• Support audit and compliance activities (SSA, IS Audit, VAPT) by providing evidence and logs.
• Ensure adherence to security guidelines and operational best practices.
________________________________________
Stakeholder & Team Coordination
• Coordinate with development, infrastructure, security, and vendor teams for issue resolution.
• Communicate incident status, outages, and resolutions to stakeholders clearly and promptly.
• Participate in daily production calls, handover meetings, and post incident reviews.
________________________________________
Required Skills & Knowledge
Technical Skills
• Strong understanding of UI technologies:
o React.js
o HTML5, CSS3, JavaScript
• Working knowledge of Liferay DXP:
o Portal structure
o Content & workflow configuration
o User and role management
• Familiarity with:
o Application logs and monitoring
o REST APIs
o Production troubleshooting techniques
________________________________________
Production Support Skills
• Experience in production support / application support roles.
• Knowledge of ITIL processes: Incident, Problem, and Change Management.
• Ability to work in 24x7 / shift based support environments.
• Experience with ticketing tools like ServiceNow, JIRA, or equivalent.
________________________________________
Soft Skills
• Strong analytical and troubleshooting abilities.
• Clear communication during high severity incidents.
• Ability to work under pressure and meet SLAs.
• Good coordination and teamwork skills.
________________________________________
Experience & Qualifications
• 4–6 years of experience in production/application support.
• Hands on experience supporting React based UI applications.
• Exposure to Liferay DXP production environments.
• Experience in BFSI or regulated domains is a plus.
• ITIL certification preferred.
Responsibilities
UI | React JS| HTML5| CSS3| JavaScript| Rest APIs| Liferay DXP| JIRA| Service Now| ITIL process
Desirable Skills:
Production Support Officer (PSO) – Digital Platforms (UI, React & Liferay DXP)
________________________________________
Job Summary
The Production Support Officer (PSO) will be responsible for ensuring the stability, availability, and performance of enterprise digital platforms built using UI technologies, React.js, and Liferay DXP. The role involves 24x7 production support, incident and problem management, coordination with development and infrastructure teams, and adherence to SLA, security, and compliance requirements.
________________________________________
Key Responsibilities
Production Support & Application Operations
• Provide end to end production support for Liferay DXP–based portals and React UI applications.
• Monitor application health, availability, and performance in production environments.
• Respond to production incidents, service requests, and alerts within defined SLAs.
• Perform incident triage, initial analysis, and resolution or escalation to L3 teams.
• Ensure minimal downtime and quick service restoration for critical applications.
________________________________________
Incident, Problem & Change Support
• Handle L1 / L2 production issues related to UI rendering, React components, Liferay workflows, and integrations.
• Support major incident management (MIM) activities, including bridge calls and communication updates.
• Assist in root cause analysis (RCA) and implementation of preventive actions.
• Support change and release activities including deployments, hotfixes, and rollbacks.
• Ensure changes follow approved change management and governance processes.
________________________________________
Technical Support (UI, React & Liferay DXP)
• Troubleshoot UI issues involving HTML, CSS, JavaScript, and React.
• Provide operational support for Liferay DXP components:
o Portal pages and layouts
o Content management and workflows
o User roles, permissions, and access control
• Support integration issues with backend services, APIs, and authentication systems.
• Verify application logs, error traces, and performance metrics.
________________________________________
Monitoring, Documentation & Compliance
• Use monitoring and ticketing tools to track incidents and service health.
• Maintain runbooks, SOPs, and operational documentation.
• Support audit and compliance activities (SSA, IS Audit, VAPT) by providing evidence and logs.
• Ensure adherence to security guidelines and operational best practices.
________________________________________
Stakeholder & Team Coordination
• Coordinate with development, infrastructure, security, and vendor teams for issue resolution.
• Communicate incident status, outages, and resolutions to stakeholders clearly and promptly.
• Participate in daily production calls, handover meetings, and post incident reviews.
________________________________________
Required Skills & Knowledge
Technical Skills
• Strong understanding of UI technologies:
o React.js
o HTML5, CSS3, JavaScript
• Working knowledge of Liferay DXP:
o Portal structure
o Content & workflow configuration
o User and role management
• Familiarity with:
o Application logs and monitoring
o REST APIs
o Production troubleshooting techniques
________________________________________
Production Support Skills
• Experience in production support / application support roles.
• Knowledge of ITIL processes: Incident, Problem, and Change Management.
• Ability to work in 24x7 / shift based support environments.
• Experience with ticketing tools like ServiceNow, JIRA, or equivalent.
________________________________________
Soft Skills
• Strong analytical and troubleshooting abilities.
• Clear communication during high severity incidents.
• Ability to work under pressure and meet SLAs.
• Good coordination and teamwork skills.
________________________________________
Experience & Qualifications
• 4–6 years of experience in production/application support.
• Hands on experience supporting React based UI applications.
• Exposure to Liferay DXP production environments.
• Experience in BFSI or regulated domains is a plus.
• ITIL certification preferred.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : UI | React JS| HTML5| CSS3| JavaScript| Rest APIs| Liferay DXP| JIRA| Service Now| ITIL process
Business Analysis
Required Technical Skill Set Insurance domain knowledge, Business analysis skill
Must-Have:
- Performed as Business analyst, Requirement gathering and documentations, Communication skill, Agile and SDLC working knowledge. Comfortable in daily in-office presence .
- Interaction with customer Requirement analysis and documentation Research on trends in General Insurance industry and make recommendations to the customer Presentation of ideas to team, management, and customer.
-Insurance domain knowledge, Business analysis skill. Performed as Business analyst, Requirement gathering and documentations, Communication skill, Agile and SDLC working knowledge. Comfortable in daily in-office presence Insurance domain knowledge
Responsibilities
Business Analysis
Required Technical Skill Set Insurance domain knowledge, Business analysis skill
Must-Have:
- Performed as Business analyst, Requirement gathering and documentations, Communication skill, Agile and SDLC working knowledge. Comfortable in daily in-office presence .
- Interaction with customer Requirement analysis and documentation Research on trends in General Insurance industry and make recommendations to the customer Presentation of ideas to team, management, and customer.
-Insurance domain knowledge, Business analysis skill. Performed as Business analyst, Requirement gathering and documentations, Communication skill, Agile and SDLC working knowledge. Comfortable in daily in-office presence Insurance domain knowledge
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Oracle Business Intelligence (OBIEE)
Role Descriptions: Development of Queries| ODI Mapping and Reports in OBIEE BI Publisher Writing SQL Procedure and function using PLSQL Administration of OBIEE and ODI| Version Upgrade of applications etc.Continual learning implementation of latest technology such as ML| Python | RPA etc in the project. Performance Improvement Tuning Customer Management Gathering requirement from the customer and take it to the closure
Essential Skills: Oracle SQL| PLSQL| ETL Tool | OBIEEOBIEE | ODI| LINUX | Knowledge of Insurance Domain
Responsibilities
Role Descriptions: Development of Queries| ODI Mapping and Reports in OBIEE BI Publisher Writing SQL Procedure and function using PLSQL Administration of OBIEE and ODI| Version Upgrade of applications etc.Continual learning implementation of latest technology such as ML| Python | RPA etc in the project. Performance Improvement Tuning Customer Management Gathering requirement from the customer and take it to the closure
Essential Skills: Oracle SQL| PLSQL| ETL Tool | OBIEEOBIEE | ODI| LINUX | Knowledge of Insurance Domain
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
System Administrator
Role Descriptions: Middleware - Websphere
Essential Skills: Middleware admin
Skills: IBM Websphere~IT IS_AMS_MiddleWare_WAS
Must-Have IBM WebSphere, IBM HTTP Server, Oracle WebLogic
Good-to-Have Oracle HTTP Server, IBM MQ
SN Responsibility of / Expectations from the Role
1 As Middleware-Admin needed 24*7 production support, service request and Incident management
2 Problem analysis, Requirement gathering, Coordination, Meetings and reporting
3 In-depth expertise of troubleshooting critical issue, root cause analysis
4 Liaising with service provider and support customer for critical issues also solve and respond to customer’s day to day requests
5 Compliance and vulnerability remediation, Maintaining patching cycle and SSL expiry
6 Creating technical & user documentation, POA also inventory update
Responsibilities
Role Descriptions: Middleware - Websphere
Essential Skills: Middleware admin
Skills: IBM Websphere~IT IS_AMS_MiddleWare_WAS
Must-Have IBM WebSphere, IBM HTTP Server, Oracle WebLogic
Good-to-Have Oracle HTTP Server, IBM MQ
SN Responsibility of / Expectations from the Role
1 As Middleware-Admin needed 24*7 production support, service request and Incident management
2 Problem analysis, Requirement gathering, Coordination, Meetings and reporting
3 In-depth expertise of troubleshooting critical issue, root cause analysis
4 Liaising with service provider and support customer for critical issues also solve and respond to customer’s day to day requests
5 Compliance and vulnerability remediation, Maintaining patching cycle and SSL expiry
6 Creating technical & user documentation, POA also inventory update
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
