Job description:
1.Perform data entry and research activities in various systems and tracking tools .
2.Apply knowledge of processes and related systems to assist in identifying ,assessing and resolving issues /problems .
3. Assess and resolve on - Standard issues or problems .
4.Seek advice and escalate issues when faced With Tasks / Problems Outside the scope of Work .
Responsibilities
Checklist:
1.Should be flexible to work in night shifts (US shift-5:30 PM to 2:30 PM).
2. Should be ok for 21,100 CTC per month, 17,300 Take home per month.
3.Both the ways (Pick and drop) free cab facilities will be provided.
4.Designation: Transaction Processing Representative.
5.Willing to work on Contract to Hire (C2H )
6. Should be comfortable to Work from office.
Salary : Rs. 2,07,600.0 - Rs. 2,53,200.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Descriptions: Work on creating specific deliverables under the supervision of a workstream lead in client engagementsSupport development and execution of Change Management Plans| including communication| training| and stakeholder engagement.Conduct Change Impact Assessments and Readiness Assessments under guidance. Learning fast under close supervision and coaching. Within a few weeks required to value add on client engagements. Assisting in the creation of client deliverables and assisting in practice-building activities Assist in preparing training content and coordinating training sessions.
Essential Skills: Work on creating specific deliverables under the supervision of a workstream lead in client engagementsSupport development and execution of Change Management Plans| including communication| training| and stakeholder engagement.Conduct Change Impact Assessments and Readiness Assessments under guidance. Learning fast under close supervision and coaching. Within a few weeks required to value add on client engagements. Assisting in the creation of client deliverables and assisting in practice-building activities Assist in preparing training content and coordinating training sessions.
Responsibilities
Role Descriptions: Work on creating specific deliverables under the supervision of a workstream lead in client engagementsSupport development and execution of Change Management Plans| including communication| training| and stakeholder engagement.Conduct Change Impact Assessments and Readiness Assessments under guidance. Learning fast under close supervision and coaching. Within a few weeks required to value add on client engagements. Assisting in the creation of client deliverables and assisting in practice-building activities Assist in preparing training content and coordinating training sessions.
Essential Skills: Work on creating specific deliverables under the supervision of a workstream lead in client engagementsSupport development and execution of Change Management Plans| including communication| training| and stakeholder engagement.Conduct Change Impact Assessments and Readiness Assessments under guidance. Learning fast under close supervision and coaching. Within a few weeks required to value add on client engagements. Assisting in the creation of client deliverables and assisting in practice-building activities Assist in preparing training content and coordinating training sessions.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development of training materials and resources for new team members.
- Monitor customer feedback and suggest improvements to enhance service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Strong understanding of system configurations and network protocols.
- Experience with troubleshooting and resolving technical issues in a timely manner.
- Familiarity with customer relationship management software.
- Ability to document processes and create user guides for customers.
Responsibilities
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development of training materials and resources for new team members.
- Monitor customer feedback and suggest improvements to enhance service quality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Strong understanding of system configurations and network protocols.
- Experience with troubleshooting and resolving technical issues in a timely manner.
- Familiarity with customer relationship management software.
- Ability to document processes and create user guides for customers.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Piramal Tower Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infosys Finacle.- Strong analytical and problem-solving skills to address complex software issues.- Experience with troubleshooting and debugging applications in a production environment.- Familiarity with database management and query optimization techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in Infosys Finacle.- This position is based at our Mumbai office.- A 15 years full time education is required
Responsibilities
Piramal Tower Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infosys Finacle.- Strong analytical and problem-solving skills to address complex software issues.- Experience with troubleshooting and debugging applications in a production environment.- Familiarity with database management and query optimization techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in Infosys Finacle.- This position is based at our Mumbai office.- A 15 years full time education is required
Salary : Rs. 0.0 - Rs. 80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
