Senior Executive – Noram responsible for handling complex and escalated work orders, ensuring quality assurance, SLA/KPI adherence, and operational excellence within a facilities management/helpdesk environment. The role involves supporting day-to-day operations, monitoring workload distribution, coordinating with stakeholders and vendors, mentoring associates, driving process improvements, and ensuring compliance with organizational policies, safety standards, and service delivery expectations in a 24/7 operational setup.
Responsibilities
Handle complex, escalated, and priority work orders requiring advanced system knowledge.
Perform quality checks to ensure accuracy, compliance, and SLA adherence.
Monitor queue performance and workload distribution across the team.
Provide coaching, mentoring, and on-the-job support to Associates.
Support Assistant Managers with reporting, analysis, and KPI tracking.
Act as a floor support resource during peak hours, system issues, or escalations.
Coordinate with vendors and account teams for critical issues and resolutions.
Assist in onboarding and training of new team members.
Identify and recommend process improvement opportunities.
Ensure compliance with company policies, health & safety standards, and operational guidelines.
Support business continuity activities and work in a 24/7 shift environment when required.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
### **Job Description**
Manager – HSE responsible for leading the day-to-day Health, Safety & Environment (HSE) operations, ensuring achievement of SLA/KPI targets, driving team performance, employee engagement, quality management, and continuous process improvement. The role involves leading and mentoring the HSE team, managing stakeholder relationships, supporting new client transitions, monitoring operational performance, implementing corrective action plans, ensuring compliance with health and safety standards, and fostering a strong safety culture while delivering operational excellence.
Responsibilities
Manage the day-to-day operations of the HSE team to achieve SLA and KPI targets.
Lead, mentor, and develop team members through coaching, performance reviews, and training.
Monitor operational performance and implement continuous improvement initiatives.
Prepare and present management reports, KPI dashboards, and performance metrics.
Manage stakeholder communication and resolve account escalations effectively.
Drive employee engagement, retention, and quality management initiatives.
Ensure Health, Safety & Environment (HSE) standards are embedded across all processes.
Collaborate with Site Delivery Teams, SMEs, and business stakeholders to support new client onboarding and service transitions.
Develop corrective action plans to address operational gaps and improve efficiencies.
Promote compliance, operational excellence, and a strong Zero Harm safety culture across the organization
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Assistant Manager – Payroll System Support responsible for supporting and managing payroll applications and HRIS systems for India payroll operations. The role includes payroll system maintenance, issue resolution, payroll validations, system configuration, UAT, payroll transformation initiatives, automation projects, statutory compliance support, reporting, stakeholder coordination, and ensuring smooth and accurate payroll processing across the organization
Responsibilities
Support and maintain payroll systems and payroll applications.
Resolve payroll processing, validation, and system-related issues.
Perform payroll reconciliations, data validation, and output reviews.
Manage payroll master data, workflows, configurations, and user access.
Coordinate with HRIS, IT, Finance, Compliance, Payroll teams, and external vendors.
Support statutory compliance (PF, ESIC, PT, LWF, Income Tax, etc.).
Participate in payroll transformation, automation, and digitization initiatives.
Conduct UAT, regression testing, and support payroll system implementations.
Prepare SOPs, MIS reports, audit reports, dashboards, and system documentation.
Support month-end/year-end payroll activities, audits, payroll migrations, and new business transitions while ensuring compliance and process efficiency.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Databricks Data EngineerKey Skills: Databricks + SQL + Python/PySpark + Data EngineeringRole Overview We are seeking an 6 Y of experienced Databricks Data Engineer with strong expertise in building scalable data pipelines, managing large datasets, and delivering business driven solutions. The ideal candidate will have advanced skills in Python and SQL, hands on experience with Databricks, and the ability to translate business requirements into efficient technical implementations.Key ResponsibilitiesDesign, develop, and optimize ETL pipelines and workflows using Databricks, Python, and SQL.Handle large scale datasets, ensuring performance, scalability, and data integrity.Translate business requirements into robust data models, queries, and scripts.Implement data transformations, orchestration, and automation within Databricks.Collaborate with analysts, data scientists, and business stakeholders to deliver actionable insights.Build dashboards and reports using Power BI or similar BI tools.Ensure compliance with data governance, security, and best practices.Document processes, pipelines, and solutions for knowledge sharing.Required SkillsStrong proficiency in Python and SQL with 6+ years of experience.Hands on expertise with Databricks (data engineering, Spark, orchestration).Experience handling large datasets and optimizing performance.Knowledge of data warehousing concepts and ETL workflows.Familiarity with BI tools (Power BI, Tableau) for reporting and visualization.Exposure to cloud platforms (Azure, AWS, or GCP) and version control (Git).Strong problem solving, communication, and collaboration skills.Exposure to machine learning workflows within Databricks is a plus.
Responsibilities
Databricks Data EngineerKey Skills: Databricks + SQL + Python/PySpark + Data EngineeringRole Overview We are seeking an 6 Y of experienced Databricks Data Engineer with strong expertise in building scalable data pipelines, managing large datasets, and delivering business driven solutions. The ideal candidate will have advanced skills in Python and SQL, hands on experience with Databricks, and the ability to translate business requirements into efficient technical implementations.Key ResponsibilitiesDesign, develop, and optimize ETL pipelines and workflows using Databricks, Python, and SQL.Handle large scale datasets, ensuring performance, scalability, and data integrity.Translate business requirements into robust data models, queries, and scripts.Implement data transformations, orchestration, and automation within Databricks.Collaborate with analysts, data scientists, and business stakeholders to deliver actionable insights.Build dashboards and reports using Power BI or similar BI tools.Ensure compliance with data governance, security, and best practices.Document processes, pipelines, and solutions for knowledge sharing.Required SkillsStrong proficiency in Python and SQL with 6+ years of experience.Hands on expertise with Databricks (data engineering, Spark, orchestration).Experience handling large datasets and optimizing performance.Knowledge of data warehousing concepts and ETL workflows.Familiarity with BI tools (Power BI, Tableau) for reporting and visualization.Exposure to cloud platforms (Azure, AWS, or GCP) and version control (Git).Strong problem solving, communication, and collaboration skills.Exposure to machine learning workflows within Databricks is a plus.
Salary : Rs. 0.0 - Rs. 1,46,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Overview
We are seeking a dynamic HR professional with experience in Performance Management, HR Transformation, Process Automation, and Change Management. The incumbent will support the digitization of performance management processes and collaborate with cross-functional teams to design and implement technology-driven HR solutions, including AI-enabled tools and performance management platforms.
Key Responsibilities
• Drive and support end-to-end project management activities for performance management transformation initiatives.
• Collaborate with internal stakeholders and external vendors to implement and enhance digital performance management solutions.
• Manage PwC-specific system configurations, workflows, business rules, automation requirements, and analytics for the New Moderation Platform.
• Partner with the India Technology team to design, develop, test, and implement AI-driven solutions for performance management processes.
• Support the development of an AI-led Feedback Bot aimed at helping managers write structured and impactful performance feedback.
• Contribute to the design and deployment of AI-led bots for R4/R5 documentation analysis and feedback quality assessment.
• Gather business requirements, prepare functional specifications, and translate HR process requirements into technology solutions.
• Conduct stakeholder discussions, user acceptance testing (UAT), training, and adoption initiatives.
• Analyze performance management data and generate actionable insights through dashboards and reports.
• Drive change management, communication, and user adoption strategies for new HR technology initiatives.
• Coordinate with HR Business Partners, Technology teams, and external vendors to ensure successful project delivery.
Required Skills & Qualifications
• 3–5 years of experience in HR Transformation, Performance Management, HR Operations, HR Technology, or related domains.
• Strong understanding of Performance Management frameworks and processes.
• Experience in project coordination and implementation of HR digital solutions.
• Exposure to HR automation, workflow management, and process improvement initiatives.
• Knowledge of Change Management and stakeholder engagement practices.
• Analytical mindset with experience in data analysis, reporting, and dashboard interpretation.
• Excellent communication, presentation, and interpersonal skills.
Preferred Qualifications
• Experience working on HRMS, Performance Management Systems, Talent Management Platforms, or Digital HR initiatives.
• Exposure to AI/GenAI-based HR solutions or chatbot implementations.
• Experience collaborating with technology teams for requirement gathering and solution deployment.
• MBA/PGDM in Human Resources or equivalent qualification preferred.
Ideal Candidate Profile
• Strong HR domain knowledge with a passion for HR technology and innovation.
• Ability to manage multiple stakeholders across HR, Business, and Technology teams.
• Detail-oriented, proactive, and capable of driving projects independently.
• Comfortable working in a fast-paced and evolving environment
Responsibilities
Role Overview
We are seeking a dynamic HR professional with experience in Performance Management, HR Transformation, Process Automation, and Change Management. The incumbent will support the digitization of performance management processes and collaborate with cross-functional teams to design and implement technology-driven HR solutions, including AI-enabled tools and performance management platforms.
Key Responsibilities
• Drive and support end-to-end project management activities for performance management transformation initiatives.
• Collaborate with internal stakeholders and external vendors to implement and enhance digital performance management solutions.
• Manage PwC-specific system configurations, workflows, business rules, automation requirements, and analytics for the New Moderation Platform.
• Partner with the India Technology team to design, develop, test, and implement AI-driven solutions for performance management processes.
• Support the development of an AI-led Feedback Bot aimed at helping managers write structured and impactful performance feedback.
• Contribute to the design and deployment of AI-led bots for R4/R5 documentation analysis and feedback quality assessment.
• Gather business requirements, prepare functional specifications, and translate HR process requirements into technology solutions.
• Conduct stakeholder discussions, user acceptance testing (UAT), training, and adoption initiatives.
• Analyze performance management data and generate actionable insights through dashboards and reports.
• Drive change management, communication, and user adoption strategies for new HR technology initiatives.
• Coordinate with HR Business Partners, Technology teams, and external vendors to ensure successful project delivery.
Required Skills & Qualifications
• 3–5 years of experience in HR Transformation, Performance Management, HR Operations, HR Technology, or related domains.
• Strong understanding of Performance Management frameworks and processes.
• Experience in project coordination and implementation of HR digital solutions.
• Exposure to HR automation, workflow management, and process improvement initiatives.
• Knowledge of Change Management and stakeholder engagement practices.
• Analytical mindset with experience in data analysis, reporting, and dashboard interpretation.
• Excellent communication, presentation, and interpersonal skills.
Preferred Qualifications
• Experience working on HRMS, Performance Management Systems, Talent Management Platforms, or Digital HR initiatives.
• Exposure to AI/GenAI-based HR solutions or chatbot implementations.
• Experience collaborating with technology teams for requirement gathering and solution deployment.
• MBA/PGDM in Human Resources or equivalent qualification preferred.
Ideal Candidate Profile
• Strong HR domain knowledge with a passion for HR technology and innovation.
• Ability to manage multiple stakeholders across HR, Business, and Technology teams.
• Detail-oriented, proactive, and capable of driving projects independently.
• Comfortable working in a fast-paced and evolving environment
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :HR Performance Management & Automation Specialist
As a Custom Software Engineer, a typical day involves designing, building, and configuring applications tailored to align with specific business processes and application requirements. This role requires a thoughtful approach to understanding organizational needs and translating them into effective software solutions. The workday often includes collaborating with various stakeholders to ensure that the applications developed are both functional and efficient, while continuously refining and adapting the software to meet evolving business demands. Attention to detail and a commitment to quality are essential throughout the development lifecycle to deliver reliable and scalable applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to identify and implement process improvements within the team to enhance productivity and quality.- Mentor junior team members by providing guidance and support to foster their professional growth.- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.- Strong knowledge of data governance principles and master data management best practices.- Experience in configuring and customizing SAP Master Data Governance solutions to meet business needs.- Ability to analyze complex business processes and translate them into technical specifications.- Familiarity with integration techniques and tools to connect SAP MDG with other enterprise systems.- Competence in troubleshooting and resolving issues related to master data quality and system performance. Additional Information: - The candidate should have minimum 5 years of experience in SAP Master Data Governance MDG Tool.- This position is based at our Mumbai office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, a typical day involves designing, building, and configuring applications tailored to align with specific business processes and application requirements. This role requires a thoughtful approach to understanding organizational needs and translating them into effective software solutions. The workday often includes collaborating with various stakeholders to ensure that the applications developed are both functional and efficient, while continuously refining and adapting the software to meet evolving business demands. Attention to detail and a commitment to quality are essential throughout the development lifecycle to deliver reliable and scalable applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to identify and implement process improvements within the team to enhance productivity and quality.- Mentor junior team members by providing guidance and support to foster their professional growth.- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.- Strong knowledge of data governance principles and master data management best practices.- Experience in configuring and customizing SAP Master Data Governance solutions to meet business needs.- Ability to analyze complex business processes and translate them into technical specifications.- Familiarity with integration techniques and tools to connect SAP MDG with other enterprise systems.- Competence in troubleshooting and resolving issues related to master data quality and system performance. Additional Information: - The candidate should have minimum 5 years of experience in SAP Master Data Governance MDG Tool.- This position is based at our Mumbai office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 2,60,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Overview
Responsible for the day-to-day administration, monitoring, and maintenance of the company's server
infrastructure. This role heavily focuses on foundational Linux operations, while providing secondary
support for Windows and VMware environments.
Core Responsibilities
Linux Administration (Primary): Provision, manage, and monitor Linux servers. Perform routine
OS patching, basic package management, and system updates.
General Infrastructure: Provide supplementary support for Windows and VMware servers. Track
overall server health, CPU, memory, and disk utilization.
Access & Security: Manage user accounts, directory permissions, and standard administrative
tasks. Assist with endpoint security maintenance (e.g., CrowdStrike) and basic compliance checks.
Incident Support: Respond to standard server incidents, monitoring alerts, and service requests.
Troubleshoot common OS and connectivity issues without needing deep architectural knowledge.
Operations & Documentation: Verify daily backups, support routine maintenance windows, and
ensure the CMDB and standard operating procedures (SOPs) are kept up to date.
Key Qualifications
Solid foundational experience administering Linux environments (e.g., user management, common
command-line tools, basic patching).
Working knowledge of standard IT infrastructure, with exposure to Windows Server and VMware
basics.
Experience using IT ticketing systems and handling standard server monitoring alerts.
Strong fundamental troubleshooting skills for day-to-day operational server issues.
Ability to consistently follow and update technical documentation and SOPs
Responsibilities
Overview
Responsible for the day-to-day administration, monitoring, and maintenance of the company's server
infrastructure. This role heavily focuses on foundational Linux operations, while providing secondary
support for Windows and VMware environments.
Core Responsibilities
Linux Administration (Primary): Provision, manage, and monitor Linux servers. Perform routine
OS patching, basic package management, and system updates.
General Infrastructure: Provide supplementary support for Windows and VMware servers. Track
overall server health, CPU, memory, and disk utilization.
Access & Security: Manage user accounts, directory permissions, and standard administrative
tasks. Assist with endpoint security maintenance (e.g., CrowdStrike) and basic compliance checks.
Incident Support: Respond to standard server incidents, monitoring alerts, and service requests.
Troubleshoot common OS and connectivity issues without needing deep architectural knowledge.
Operations & Documentation: Verify daily backups, support routine maintenance windows, and
ensure the CMDB and standard operating procedures (SOPs) are kept up to date.
Key Qualifications
Solid foundational experience administering Linux environments (e.g., user management, common
command-line tools, basic patching).
Working knowledge of standard IT infrastructure, with exposure to Windows Server and VMware
basics.
Experience using IT ticketing systems and handling standard server monitoring alerts.
Strong fundamental troubleshooting skills for day-to-day operational server issues.
Ability to consistently follow and update technical documentation and SOPs
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
