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Job Description: 1. Every day Service start & end stamping with MPS – A/c Focal – by SMS or Phone or email. 2. Load Consumables Assist customer for printing. 3. Maintain DO & Do Not List at Work Area. 4. Keep Printer ready for Customer use by regular status monitoring and doing simple tasks like paper jam removal, follow Contact Center DBD directives to resolve minor issues etc. 5. Toner or Ink Cartridge or UMK- ordering, tracking and made available to device on time to keep the device under un-interrupted production. 6. Carry out preventive maintenance as per PM schedule. 7. Coordinate with HP Contact Center DBD for Device service support. 8. Log Break fix call at Contact Center in case of device break down. Keep MPS – A/c Focal informed with case ID. 9. Capture Monthly utilization click reading as per the shared format and update signed report to MPS - A/C lead with hard Copy as per schedule. 10. Maintain uptime of 95% or more as per A/c SLA on monthly basis 11. Use of onsite stocked spares, and track of part utilization and status reporting on monthly basis. 12. In case of any emergency situation partner’s project team (SPOC) must lead and monitor the site activity to prevent any Customer un -comfort situation. 13. Customer / End user satisfaction, device readiness, timely reports are the key factors. 14. Spare and or loaners provided at site / at partner place would solely be HP’s asset. However, vendor is responsible to ensure proper use of Spare and or loaners and replenishment of the same on time. 15. These spares must be kept in working condition; availability and condition of spares / loner are subject to audit by HP. 16. Monthly report submission on stock to Spare / loaners. Toner Cartridges MPS – A/c lead. 17. Any non-conformation of audit result would lead to action like, penalty recovery / recovery on damage / termination of agreement as deemed fit by HP management. 18. All reports must be submitted to HP through assigned MPS – Project Manager (SPOC). 19. OSA is responsible for managing the OSA and Break fix calls to meet the customer requirements and SLA without any delay or business impact

Responsibilities

Job Description: 1. Every day Service start & end stamping with MPS – A/c Focal – by SMS or Phone or email. 2. Load Consumables Assist customer for printing. 3. Maintain DO & Do Not List at Work Area. 4. Keep Printer ready for Customer use by regular status monitoring and doing simple tasks like paper jam removal, follow Contact Center DBD directives to resolve minor issues etc. 5. Toner or Ink Cartridge or UMK- ordering, tracking and made available to device on time to keep the device under un-interrupted production. 6. Carry out preventive maintenance as per PM schedule. 7. Coordinate with HP Contact Center DBD for Device service support. 8. Log Break fix call at Contact Center in case of device break down. Keep MPS – A/c Focal informed with case ID. 9. Capture Monthly utilization click reading as per the shared format and update signed report to MPS - A/C lead with hard Copy as per schedule. 10. Maintain uptime of 95% or more as per A/c SLA on monthly basis 11. Use of onsite stocked spares, and track of part utilization and status reporting on monthly basis. 12. In case of any emergency situation partner’s project team (SPOC) must lead and monitor the site activity to prevent any Customer un -comfort situation. 13. Customer / End user satisfaction, device readiness, timely reports are the key factors. 14. Spare and or loaners provided at site / at partner place would solely be HP’s asset. However, vendor is responsible to ensure proper use of Spare and or loaners and replenishment of the same on time. 15. These spares must be kept in working condition; availability and condition of spares / loner are subject to audit by HP. 16. Monthly report submission on stock to Spare / loaners. Toner Cartridges MPS – A/c lead. 17. Any non-conformation of audit result would lead to action like, penalty recovery / recovery on damage / termination of agreement as deemed fit by HP management. 18. All reports must be submitted to HP through assigned MPS – Project Manager (SPOC). 19. OSA is responsible for managing the OSA and Break fix calls to meet the customer requirements and SLA without any delay or business impact
  • Salary : Rs. 1.0 - Rs. 3.0
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Onsite Technician

Job Description

Good level of knowledge in Linux (RHEL) Administration Basic knowledge of scripting (Python and Bash Scripting) Basic knowledge in Hadoop ecosystem, HDFS (MapR), Zookeeper, Storm and Spark Basic knowledge in OLAP database (Green Plum or Drill) and RDBMS (Postgres) General Knowledge of Mobile Broadband (MBB) Basic IP Network knowledge Basic understanding of Big Data Analytics Basic understanding of virtualization Delivering results & meeting customer expectations Team work & collaboration skills Problem solving and trouble-shooting

Responsibilities

Good level of knowledge in Linux (RHEL) Administration Basic knowledge of scripting (Python and Bash Scripting) Basic knowledge in Hadoop ecosystem, HDFS (MapR), Zookeeper, Storm and Spark Basic knowledge in OLAP database (Green Plum or Drill) and RDBMS (Postgres) General Knowledge of Mobile Broadband (MBB) Basic IP Network knowledge Basic understanding of Big Data Analytics Basic understanding of virtualization Delivering results & meeting customer expectations Team work & collaboration skills Problem solving and trouble-shooting
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Hadoop Admin_870606, 870619

Job Description

Office 365

Responsibilities

Office 365
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Office 365