The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 3 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role also includes mentoring junior team members and maintaining existing software components.
Responsibilities
The Custom Software Engineer role involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The position requires proficiency in Contact Center Technology Implementation and a strong understanding of software development life cycle and agile methodologies. Candidates should have a minimum of 3 years of experience and be able to collaborate with cross-functional teams to deliver effective software solutions. The role also includes mentoring junior team members and maintaining existing software components.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role : Contact Center Technology Implementation/ Moumita
Role Description:
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow, including
configuration, workflow development, and integrations.
CMDB Mastery: Building, maintaining, data normalization, dependency mapping, and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal), inventory control, and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g., ServiceNow Discovery).
Data Integration & Scripting: Using APIs, import sets, and scripting (JavaScript, Python) for data loading and automation.
Reporting & Analytics: Creating dashboards, reports, and analyzing metrics (KPIs, cost) using built-in tools or Excel (VLOOKUP, PivotTables).
Infrastructure Knowledge: Understanding operating systems, networks, cloud services, hardware, and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
Responsibilities
Role Description:
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow, including
configuration, workflow development, and integrations.
CMDB Mastery: Building, maintaining, data normalization, dependency mapping, and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal), inventory control, and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g., ServiceNow Discovery).
Data Integration & Scripting: Using APIs, import sets, and scripting (JavaScript, Python) for data loading and automation.
Reporting & Analytics: Creating dashboards, reports, and analyzing metrics (KPIs, cost) using built-in tools or Excel (VLOOKUP, PivotTables).
Infrastructure Knowledge: Understanding operating systems, networks, cloud services, hardware, and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking a skilled SAP S/4HANA Finance and Funds Management (FI/FM) Consultant to support both implementation and ongoing support projects. The consultant will be responsible for designing, configuring, and optimizing SAP FI/FM processes, ensuring seamless integration with other modules, and providing training and support to end users. The role requires industry-specific expertise to address finance and funds management challenges unique to the mining and metals sector. Candidates should have extensive hands-on experience with SAP S/4HANA FI and FM modules, strong problem-solving skills, and the ability to work in a dynamic environment.
Responsibilities
We are seeking a skilled SAP S/4HANA Finance and Funds Management (FI/FM) Consultant to support both implementation and ongoing support projects. The consultant will be responsible for designing, configuring, and optimizing SAP FI/FM processes, ensuring seamless integration with other modules, and providing training and support to end users. The role requires industry-specific expertise to address finance and funds management challenges unique to the mining and metals sector. Candidates should have extensive hands-on experience with SAP S/4HANA FI and FM modules, strong problem-solving skills, and the ability to work in a dynamic environment.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
