Looking for SAP ISU resource with 10+ years of experience in SAP ISU, FICA and billing, AMI/Smart Metering integration, with experience in full-cycle implementations, configuration, development and data migration along with project management.
Responsibilities
Looking for SAP ISU resource with 10+ years of experience in SAP ISU, FICA and billing, AMI/Smart Metering integration, with experience in full-cycle implementations, configuration, development and data migration along with project management.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure timely resolution of incidents and service requests.- Document troubleshooting steps and solutions to build a knowledge base for future reference.- Assist in the implementation of system updates and enhancements to improve overall service quality.- Support junior team members by sharing knowledge and providing guidance on complex issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and diagnose technical issues effectively.- Familiarity with configuration management and service catalog management.- Excellent communication skills to interact with technical teams and end users. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure timely resolution of incidents and service requests.- Document troubleshooting steps and solutions to build a knowledge base for future reference.- Assist in the implementation of system updates and enhancements to improve overall service quality.- Support junior team members by sharing knowledge and providing guidance on complex issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and diagnose technical issues effectively.- Familiarity with configuration management and service catalog management.- Excellent communication skills to interact with technical teams and end users. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
