As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure timely resolution of incidents and service requests.- Document troubleshooting steps and solutions to build a knowledge base for future reference.- Assist in the implementation of system updates and enhancements to improve overall service quality.- Support junior team members by sharing knowledge and providing guidance on complex issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and diagnose technical issues effectively.- Familiarity with configuration management and service catalog management.- Excellent communication skills to interact with technical teams and end users. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure timely resolution of incidents and service requests.- Document troubleshooting steps and solutions to build a knowledge base for future reference.- Assist in the implementation of system updates and enhancements to improve overall service quality.- Support junior team members by sharing knowledge and providing guidance on complex issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes and best practices.- Experience in incident, problem, and change management within IT service platforms.- Ability to analyze system logs and diagnose technical issues effectively.- Familiarity with configuration management and service catalog management.- Excellent communication skills to interact with technical teams and end users. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
EIS : MES Functional Consulting
Role Descriptions: A Functional Consultant acts as the bridge between business stakeholders and technical teams| translating business needs into configured software solutions (e.g.| ERP| CRM). They are responsible for gathering requirements| mapping processes| configuring systems| and conducting user training to optimize business operations. They focus on how a system works for the user
Essential Skills: Requirements Gathering Interviewing stakeholders to understand business processes and pain points.System Configuration Configuring ERPCRM modules (like SAP| Dynamics 365| Salesforce) to meet requirements| rather than coding.Gap Analysis Identifying gaps between current business processes and standard system functionality.Documentation Creating functional specifications| design documents| and user manuals.Testing Training Conducting User Acceptance Testing (UAT) and training end-users on new processes.
Responsibilities
EIS : MES Functional Consulting
Role Descriptions: A Functional Consultant acts as the bridge between business stakeholders and technical teams| translating business needs into configured software solutions (e.g.| ERP| CRM). They are responsible for gathering requirements| mapping processes| configuring systems| and conducting user training to optimize business operations. They focus on how a system works for the user
Essential Skills: Requirements Gathering Interviewing stakeholders to understand business processes and pain points.System Configuration Configuring ERPCRM modules (like SAP| Dynamics 365| Salesforce) to meet requirements| rather than coding.Gap Analysis Identifying gaps between current business processes and standard system functionality.Documentation Creating functional specifications| design documents| and user manuals.Testing Training Conducting User Acceptance Testing (UAT) and training end-users on new processes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Description
Senior System Engineer – Managed File Transfer (MFT)
Location: Hyderabad, Telangana, India
Department: Global Technology Services
Reports To: GCC Head of Midrange Support
Grade (Hay): 16
PURPOSE OF THE ROLE
ArcelorMittal is looking for a Senior System Engineer – MFT with more than 8 years of experience
specializing in enterprise file transfer platforms.
The role ensures secure, reliable, and compliant file transfer services for business-critical applications
across ArcelorMittal Flat Europe, supporting both internal and external integrations.
In scope technologies
• File Transfer: IBM MFT / Globalscape, XFB Gateway, CFT, SecureTransport, Sentinel,
OpenSSH
• Protocols: SFTP, FTP, PESIT, AS2
• Monitoring: ELK (Elasticsearch, Logstash, Kibana)
KEY RESPONSIBILITIES
• Install, configure, and maintain MFT platforms across DEV, QA, and PROD
• Design, implement, and support secure file transfer flows
• Administer transfer nodes, agents, schedules, and routing rules
• Monitor file transfers and ensure SLA and throughput compliance
• Investigate and resolve file transfer incidents (L2/L3)
• Manage onboarding of new applications and partners
• Ensure security compliance (SSH keys, certificates, access control)
• Support change requests and continuous improvement initiatives
• Participate in 24/7 on-call support (weekly rotation)
MUST HAVE BEHAVIORAL COMPETENCIES
• Stakeholder orientation – Proficient
• Results orientation – Advanced
• Courage to challenge – Proficient
• Inspire trust – Proficient
• Learning & development – Proficient
Responsibilities
Role Description
Senior System Engineer – Managed File Transfer (MFT)
Location: Hyderabad, Telangana, India
Department: Global Technology Services
Reports To: GCC Head of Midrange Support
Grade (Hay): 16
PURPOSE OF THE ROLE
ArcelorMittal is looking for a Senior System Engineer – MFT with more than 8 years of experience
specializing in enterprise file transfer platforms.
The role ensures secure, reliable, and compliant file transfer services for business-critical applications
across ArcelorMittal Flat Europe, supporting both internal and external integrations.
In scope technologies
• File Transfer: IBM MFT / Globalscape, XFB Gateway, CFT, SecureTransport, Sentinel,
OpenSSH
• Protocols: SFTP, FTP, PESIT, AS2
• Monitoring: ELK (Elasticsearch, Logstash, Kibana)
KEY RESPONSIBILITIES
• Install, configure, and maintain MFT platforms across DEV, QA, and PROD
• Design, implement, and support secure file transfer flows
• Administer transfer nodes, agents, schedules, and routing rules
• Monitor file transfers and ensure SLA and throughput compliance
• Investigate and resolve file transfer incidents (L2/L3)
• Manage onboarding of new applications and partners
• Ensure security compliance (SSH keys, certificates, access control)
• Support change requests and continuous improvement initiatives
• Participate in 24/7 on-call support (weekly rotation)
MUST HAVE BEHAVIORAL COMPETENCIES
• Stakeholder orientation – Proficient
• Results orientation – Advanced
• Courage to challenge – Proficient
• Inspire trust – Proficient
• Learning & development – Proficient
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Senior System Engineer – Managed File Transfer (MFT)
As a Solution Architect, a typical day involves interpreting and transforming client needs into unique and actionable solutions by leveraging deep expertise in specific technologies and platforms. The role requires close collaboration with sales and delivery teams to craft solutions that not only meet client expectations but also strengthen the overall business proposition. This position demands continuous engagement with various stakeholders to ensure that the proposed solutions are practical, competitive, and aligned with client goals, fostering innovation and value creation throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the design and implementation of complex solutions ensuring alignment with client requirements and organizational standards.- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding of project objectives.- Mentor junior team members by providing guidance and support to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow, ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow ITOM Event Management.- Strong expertise in designing and deploying ServiceNow solutions tailored to diverse business needs.- Ability to analyze complex technical challenges and develop innovative, scalable solutions.- Experience in integrating ServiceNow with other enterprise systems and platforms.- Familiarity with IT service management processes and best practices to optimize service delivery
Responsibilities
As a Solution Architect, a typical day involves interpreting and transforming client needs into unique and actionable solutions by leveraging deep expertise in specific technologies and platforms. The role requires close collaboration with sales and delivery teams to craft solutions that not only meet client expectations but also strengthen the overall business proposition. This position demands continuous engagement with various stakeholders to ensure that the proposed solutions are practical, competitive, and aligned with client goals, fostering innovation and value creation throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the design and implementation of complex solutions ensuring alignment with client requirements and organizational standards.- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding of project objectives.- Mentor junior team members by providing guidance and support to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow, ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow ITOM Event Management.- Strong expertise in designing and deploying ServiceNow solutions tailored to diverse business needs.- Ability to analyze complex technical challenges and develop innovative, scalable solutions.- Experience in integrating ServiceNow with other enterprise systems and platforms.- Familiarity with IT service management processes and best practices to optimize service delivery
Salary : Rs. 0.0 - Rs. 3,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
