4+ years of hands-on and strong experience in Financial Services Cloud (FSC), Sales Cloud, and Service Cloud implementation.
Proficient in Apex, Lightning Web Components (LWC), and Salesforce configuration.
Design and develop scalable Salesforce solutions across FSC, Sales, and Service Cloud.
Collaborate with stakeholders to gather requirements and deliver high-quality implementations.
Ensure adherence to Salesforce best practices and security standards.
Responsibilities
4+ years of hands-on and strong experience in Financial Services Cloud (FSC), Sales Cloud, and Service Cloud implementation.
Proficient in Apex, Lightning Web Components (LWC), and Salesforce configuration.
Design and develop scalable Salesforce solutions across FSC, Sales, and Service Cloud.
Collaborate with stakeholders to gather requirements and deliver high-quality implementations.
Ensure adherence to Salesforce best practices and security standards.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Must have "ADF, ADF trigger, Databricks, APIs (RestAPIs), Azure Postgres SQL DB" As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with organizational goals, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages creativity and problem-solving. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Databricks.- Good To Have Skills: Experience with cloud computing platforms.- Strong understanding of application development methodologies.- Familiarity with data integration and ETL processes.- Experience in performance tuning and optimization of applications. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.- This position is based at our Hyderabad office.- A 15 years full time education is required.Mandatory Skills-Azure Data Factory, API Developement, ETL,ADF, ADF trigger, Unity catalog(Governance)APIs (RestAPIs) - Scenario Based Testing, Code and Performance review, Azure Postgres SQL DBOptinal but Good to have-Unity Catalog, Purview
Responsibilities
Must have "ADF, ADF trigger, Databricks, APIs (RestAPIs), Azure Postgres SQL DB" As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with organizational goals, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages creativity and problem-solving. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Databricks.- Good To Have Skills: Experience with cloud computing platforms.- Strong understanding of application development methodologies.- Familiarity with data integration and ETL processes.- Experience in performance tuning and optimization of applications. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.- This position is based at our Hyderabad office.- A 15 years full time education is required.Mandatory Skills-Azure Data Factory, API Developement, ETL,ADF, ADF trigger, Unity catalog(Governance)APIs (RestAPIs) - Scenario Based Testing, Code and Performance review, Azure Postgres SQL DBOptinal but Good to have-Unity Catalog, Purview
Salary : Rs. 0.0 - Rs. 1,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Providing exceptional customer support is essential for fostering trust, loyalty and satisfaction. By applying these key strategies, companies can elevate their customer support to a higher standard: -Offer omnichannel support -Prioritize speed and responsiveness -Provide training for support teams -Focus on empathy and active listening -Empower support agents -Use technology and automation -Offer self-service options -Gather and act on customer feedback -Be proactive in addressing customer needs -Monitor metrics and continuously improve Offer omnichannel support Providing support through multiple channels helps ensure that customers can reach out using their preferred method, such as email, phone, chat, social media or self-service portals. This inclusivity accommodates varying customer preferences and increases accessibility. Multichannel support requires seamless integration between platforms to maintain consistency and continuity in customer interactions. A unified communication system allows customer support agents to track conversations across all channels and provide personalized service. Prioritize speed and responsiveness Timely responses are critical in customer support. Quick resolution of issues demonstrates attentiveness and helps maintain customer satisfaction. Implementing systems to monitor response times and set service-level agreements (SLAs) for urgency can streamline support processes. For complex cases, setting clear expectations for resolution time and providing regular updates builds trust and reduces frustration. For example, a global leader in home appliances used IBM’s next-generation virtual assistant technology to reshape their after-sales customer support. After the technology was implemented, the client was able to handle 120,000 conversations per month, with each interaction down to an average of 53 seconds (a 25% reduction in handling time) and only nine messages exchanged, setting a new standard.2 Provide training for support teams Well-trained support teams are fundamental to delivering exceptional service. Training should cover product knowledge, communication skills, conflict resolution and customer empathy. Continuous education helps ensure that agents stay updated on new features, policies and industry trends. Also, fostering soft skills, such as patience and adaptability, helps ensure that agents can handle diverse customer personalities and challenges effectively. Focus on empathy and active listening Empathy is a cornerstone of great customer support. Actively listening to customers helps ensure that their concerns are fully understood before offering solutions. Demonstrating understanding and compassion can diffuse tense situations and create a more positive experience. Customer support professionals should practice acknowledging customer frustrations and aligning responses with their emotional state while staying solution-focused.
Responsibilities
Providing exceptional customer support is essential for fostering trust, loyalty and satisfaction. By applying these key strategies, companies can elevate their customer support to a higher standard: -Offer omnichannel support -Prioritize speed and responsiveness -Provide training for support teams -Focus on empathy and active listening -Empower support agents -Use technology and automation -Offer self-service options -Gather and act on customer feedback -Be proactive in addressing customer needs -Monitor metrics and continuously improve Offer omnichannel support Providing support through multiple channels helps ensure that customers can reach out using their preferred method, such as email, phone, chat, social media or self-service portals. This inclusivity accommodates varying customer preferences and increases accessibility. Multichannel support requires seamless integration between platforms to maintain consistency and continuity in customer interactions. A unified communication system allows customer support agents to track conversations across all channels and provide personalized service. Prioritize speed and responsiveness Timely responses are critical in customer support. Quick resolution of issues demonstrates attentiveness and helps maintain customer satisfaction. Implementing systems to monitor response times and set service-level agreements (SLAs) for urgency can streamline support processes. For complex cases, setting clear expectations for resolution time and providing regular updates builds trust and reduces frustration. For example, a global leader in home appliances used IBM’s next-generation virtual assistant technology to reshape their after-sales customer support. After the technology was implemented, the client was able to handle 120,000 conversations per month, with each interaction down to an average of 53 seconds (a 25% reduction in handling time) and only nine messages exchanged, setting a new standard.2 Provide training for support teams Well-trained support teams are fundamental to delivering exceptional service. Training should cover product knowledge, communication skills, conflict resolution and customer empathy. Continuous education helps ensure that agents stay updated on new features, policies and industry trends. Also, fostering soft skills, such as patience and adaptability, helps ensure that agents can handle diverse customer personalities and challenges effectively. Focus on empathy and active listening Empathy is a cornerstone of great customer support. Actively listening to customers helps ensure that their concerns are fully understood before offering solutions. Demonstrating understanding and compassion can diffuse tense situations and create a more positive experience. Customer support professionals should practice acknowledging customer frustrations and aligning responses with their emotional state while staying solution-focused.
Salary : Rs. 25,000.0 - Rs. 40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with web frameworks such as Django or Flask.- Strong understanding of software development life cycle methodologies.- Familiarity with database management systems and SQL.- Experience in version control systems like Git. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with web frameworks such as Django or Flask.- Strong understanding of software development life cycle methodologies.- Familiarity with database management systems and SQL.- Experience in version control systems like Git. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,45,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
-Develop and Optimize Data Pipelines using PySpark and SQL in Databricks to handle large-scale data transformations and batch/streaming workloads.-Design and Implement ETL Processes by leveraging Databricks notebooks, Delta Lake, and Python-based custom scripts for data ingestion and curation.-Collaborate with Data Analysts and Stakeholders to understand data needs and deliver accurate, performant, and reusable data solutions.-Maintain and Monitor Job Performance, identify bottlenecks, and apply tuning techniques to improve pipeline efficiency on the Databricks platform.Professional & Technical Skills :-Proficient in building scalable, distributed data pipelines using PySpark and Databricks with a deep understanding DataFrame APIs, and Spark optimization techniques.-Experience on Python for scripting, data manipulation, and integrating third-party libraries within data engineering workflows.-Expertise in SQL for data extraction, transformation, complex joins, and performance tuning across relational and distributed data stores.-Experienced in working with Delta Lake, versioned data, schema evolution, and managing CDC (Change Data Capture) scenarios in a cloud-based environment.-Best practices in CI/CD, code versioning (Git), and DevOps for data projects.Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Azure Analytics Services.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
-Develop and Optimize Data Pipelines using PySpark and SQL in Databricks to handle large-scale data transformations and batch/streaming workloads.-Design and Implement ETL Processes by leveraging Databricks notebooks, Delta Lake, and Python-based custom scripts for data ingestion and curation.-Collaborate with Data Analysts and Stakeholders to understand data needs and deliver accurate, performant, and reusable data solutions.-Maintain and Monitor Job Performance, identify bottlenecks, and apply tuning techniques to improve pipeline efficiency on the Databricks platform.Professional & Technical Skills :-Proficient in building scalable, distributed data pipelines using PySpark and Databricks with a deep understanding DataFrame APIs, and Spark optimization techniques.-Experience on Python for scripting, data manipulation, and integrating third-party libraries within data engineering workflows.-Expertise in SQL for data extraction, transformation, complex joins, and performance tuning across relational and distributed data stores.-Experienced in working with Delta Lake, versioned data, schema evolution, and managing CDC (Change Data Capture) scenarios in a cloud-based environment.-Best practices in CI/CD, code versioning (Git), and DevOps for data projects.Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Azure Analytics Services.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,45,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and technical standards. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training and knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure adherence to timelines and quality standards.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Data Services.
- Strong understanding of cloud computing principles and architecture.
- Experience with data integration and ETL processes.
- Familiarity with database management systems and data modeling.
- Ability to troubleshoot and optimize application performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Data Services.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
Responsibilities
As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and technical standards. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training and knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure adherence to timelines and quality standards.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Data Services.
- Strong understanding of cloud computing principles and architecture.
- Experience with data integration and ETL processes.
- Familiarity with database management systems and data modeling.
- Ability to troubleshoot and optimize application performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Data Services.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Good to have - ATF experience
Test strategy and planning: Design, develop, and execute comprehensive test strategies, test plans, and test cases for ServiceNow applications, including Custom app, UI builder, GRC, and custom-built application integrations.
Test automation: Create, execute, and maintain automated tests for ServiceNow applications, with a strong focus on using the ServiceNow Automated Test Framework (ATF).
Execution and analysis: Conduct various types of testing, including functional, regression, integration, and user acceptance testing (UAT). Analyze test results, track and report defects, and substantiate the quality of the application.
Technical skills: Proficiency in scripting and web technologies relevant to ServiceNow, including JavaScript, Glide scripting, and REST APIs.
Methodology: Solid understanding of Agile/Scrum methodologies and the software development lifecycle (SDLC).
Responsibilities
Good to have - ATF experience
Test strategy and planning: Design, develop, and execute comprehensive test strategies, test plans, and test cases for ServiceNow applications, including Custom app, UI builder, GRC, and custom-built application integrations.
Test automation: Create, execute, and maintain automated tests for ServiceNow applications, with a strong focus on using the ServiceNow Automated Test Framework (ATF).
Execution and analysis: Conduct various types of testing, including functional, regression, integration, and user acceptance testing (UAT). Analyze test results, track and report defects, and substantiate the quality of the application.
Technical skills: Proficiency in scripting and web technologies relevant to ServiceNow, including JavaScript, Glide scripting, and REST APIs.
Methodology: Solid understanding of Agile/Scrum methodologies and the software development lifecycle (SDLC).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
