Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Responsibilities
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
9 HDC3B Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, overseeing the development process, and providing guidance to team members. You will engage in problem-solving activities, ensuring that the applications meet quality standards and align with client expectations. Additionally, you will participate in meetings to discuss project progress and address any challenges that arise, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project timelines and deliverables to ensure adherence to deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Selenium.- Good To Have Skills: Experience with Java Enterprise Edition, API Testing.- Strong understanding of test automation frameworks and methodologies.- Experience in developing and executing test cases and test scripts.- Familiarity with continuous integration and continuous deployment practices. Additional Information: - The candidate should have minimum 5 years of experience in Selenium.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Need to work on Shift B(12:30pm till 10:00pm)
Responsibilities
9 HDC3B Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, overseeing the development process, and providing guidance to team members. You will engage in problem-solving activities, ensuring that the applications meet quality standards and align with client expectations. Additionally, you will participate in meetings to discuss project progress and address any challenges that arise, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project timelines and deliverables to ensure adherence to deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Selenium.- Good To Have Skills: Experience with Java Enterprise Edition, API Testing.- Strong understanding of test automation frameworks and methodologies.- Experience in developing and executing test cases and test scripts.- Familiarity with continuous integration and continuous deployment practices. Additional Information: - The candidate should have minimum 5 years of experience in Selenium.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Need to work on Shift B(12:30pm till 10:00pm)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Functional Tester- 2 positions:-
Location- PAN India.
JD:-
Functional Tester – Pricing & Contracting Transformation
Role Overview
Responsible for validating end to end business functionality across pricing models, contracting transformation initiatives, and commercial operations platforms, ensuring accurate pricing, compliance, and seamless process adoption during transformation programs.
Key Responsibilities
• Validate pricing logic, margin calculations (OM%), and discounting rules across systems.
• Perform functional testing for contracting and lifecycle transformation scenarios.
• Test end to end workflows covering demand creation, pricing approval, contractor onboarding, billing, and revenue recognition.
• Translate business requirements into detailed test scenarios, test cases, and traceability matrices.
• Execute system, integration, regression, and UAT support testing for pricing and contractor modules.
• Validate integration touchpoints with Finance, HR, Procurement, Vendor Management, and Billing systems.
• Identify defects, assess business impact, and work with IT and business teams for resolution.
• Support transformation releases, data migrations, and change requests with strong business validation.
• Ensure compliance with rate cards, commercial governance, and audit requirements.
Required Skills & Experience
• Strong experience in functional testing for pricing, commercial ops, or workforce management systems.
• Solid understanding of pricing constructs (rate cards, markups, margins, cost models).
• Ability to work with BRDs, FRDs, user stories, and acceptance criteria.
• Exposure to UAT coordination, defect management tools, and test documentation.
• Strong stakeholder communication and cross functional collaboration skills.
Nice to Have
• Experience in large-scale transformation programs (pricing, operating model).
• Exposure to life sciences, consulting, or professional services commercial models.
• Knowledge of tools like Planisware, SAP, Coupa, Fieldglass, VMS, or custom pricing platforms.
Responsibilities
Functional Tester- 2 positions:-
Location- PAN India.
JD:-
Functional Tester – Pricing & Contracting Transformation
Role Overview
Responsible for validating end to end business functionality across pricing models, contracting transformation initiatives, and commercial operations platforms, ensuring accurate pricing, compliance, and seamless process adoption during transformation programs.
Key Responsibilities
• Validate pricing logic, margin calculations (OM%), and discounting rules across systems.
• Perform functional testing for contracting and lifecycle transformation scenarios.
• Test end to end workflows covering demand creation, pricing approval, contractor onboarding, billing, and revenue recognition.
• Translate business requirements into detailed test scenarios, test cases, and traceability matrices.
• Execute system, integration, regression, and UAT support testing for pricing and contractor modules.
• Validate integration touchpoints with Finance, HR, Procurement, Vendor Management, and Billing systems.
• Identify defects, assess business impact, and work with IT and business teams for resolution.
• Support transformation releases, data migrations, and change requests with strong business validation.
• Ensure compliance with rate cards, commercial governance, and audit requirements.
Required Skills & Experience
• Strong experience in functional testing for pricing, commercial ops, or workforce management systems.
• Solid understanding of pricing constructs (rate cards, markups, margins, cost models).
• Ability to work with BRDs, FRDs, user stories, and acceptance criteria.
• Exposure to UAT coordination, defect management tools, and test documentation.
• Strong stakeholder communication and cross functional collaboration skills.
Nice to Have
• Experience in large-scale transformation programs (pricing, operating model).
• Exposure to life sciences, consulting, or professional services commercial models.
• Knowledge of tools like Planisware, SAP, Coupa, Fieldglass, VMS, or custom pricing platforms.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
second preference --- Hyderabad/Chennai/Kolkata/Pune -
Rates : Flexible Based on Relevant Experience and Current CTC.
Can go 20k - 50k+ beyond the beeline rates given for candidates matching 80% of the JD and Technically strong depending.
Role Overview:
We are seeking an experienced Data Modeler with 5+ years of expertise in designing and maintaining enterprise data models. The role involves working closely with business, data engineering, and analytics teams to create logical and physical data models that support reporting, analytics, and operational systems.
Key Responsibilities
• Design and develop Logical and Physical data models for enterprise data platforms
• Create and maintain EDM to support standardized data architecture across multiple systems
• Work on STTM and prepare detailed documents for data integration and transformation processes.
• Collaborate with business stakeholders, DA and DE teams to gather requirements and translate them into scalable data model
• Perform impact analysis and model enhancements based on evolving business requirements and schema changes
• Ensure data models align with enterprise data standards and governance guidelines
• Maintain comprehensive data model documentation ,data dictionaries and metadata
Responsibilities
second preference --- Hyderabad/Chennai/Kolkata/Pune -
Rates : Flexible Based on Relevant Experience and Current CTC.
Can go 20k - 50k+ beyond the beeline rates given for candidates matching 80% of the JD and Technically strong depending.
Role Overview:
We are seeking an experienced Data Modeler with 5+ years of expertise in designing and maintaining enterprise data models. The role involves working closely with business, data engineering, and analytics teams to create logical and physical data models that support reporting, analytics, and operational systems.
Key Responsibilities
• Design and develop Logical and Physical data models for enterprise data platforms
• Create and maintain EDM to support standardized data architecture across multiple systems
• Work on STTM and prepare detailed documents for data integration and transformation processes.
• Collaborate with business stakeholders, DA and DE teams to gather requirements and translate them into scalable data model
• Perform impact analysis and model enhancements based on evolving business requirements and schema changes
• Ensure data models align with enterprise data standards and governance guidelines
• Maintain comprehensive data model documentation ,data dictionaries and metadata
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in the design, construction, and configuration of applications tailored to meet specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality software solutions that align with organizational goals and user needs.Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application development.- Participate in code reviews and provide constructive feedback to peers.Professional & Technical Skills: - Must To Have Skills: Proficiency in Pega Platform.- Experience with application development methodologies and best practices.- Strong understanding of business process management and workflow automation.- Familiarity with integration techniques and tools for connecting applications.- Ability to troubleshoot and resolve application issues effectively.-Strong understanding of Declarative rules like Declare on change, Declare trigger, Declare expression etc.Should have knowledge in any CI/CD tools like Jenkins and PEGA Deployment Manager etc for deployment process.Must have manual deployment process knowledge.Must have Integrations knowledge especially in REST and SOAP both consuming and publishing.Should have good knowledge in case management.Good to have knowledge in Kafka, Queue Processors, Job Schedulers, Data flows, Datasets, Batch and Realtime processing concepts.Must have knowledge in datatypes and data tables.Good to have knowledge in PEGA debugging tools like PDC and Splunk.Good to have Constellation knowledge.Additional Information: - The candidate should have minimum 5 years of experience in Pega Platform.- Mandatory CSA & CSSA certifications.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, you will engage in the design, construction, and configuration of applications tailored to meet specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality software solutions that align with organizational goals and user needs.Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application development.- Participate in code reviews and provide constructive feedback to peers.Professional & Technical Skills: - Must To Have Skills: Proficiency in Pega Platform.- Experience with application development methodologies and best practices.- Strong understanding of business process management and workflow automation.- Familiarity with integration techniques and tools for connecting applications.- Ability to troubleshoot and resolve application issues effectively.-Strong understanding of Declarative rules like Declare on change, Declare trigger, Declare expression etc.Should have knowledge in any CI/CD tools like Jenkins and PEGA Deployment Manager etc for deployment process.Must have manual deployment process knowledge.Must have Integrations knowledge especially in REST and SOAP both consuming and publishing.Should have good knowledge in case management.Good to have knowledge in Kafka, Queue Processors, Job Schedulers, Data flows, Datasets, Batch and Realtime processing concepts.Must have knowledge in datatypes and data tables.Good to have knowledge in PEGA debugging tools like PDC and Splunk.Good to have Constellation knowledge.Additional Information: - The candidate should have minimum 5 years of experience in Pega Platform.- Mandatory CSA & CSSA certifications.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 2,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Level- SA /Immediate joiners only
CloudFlare Adv. DDoS , CloudFlare adv DDoS protect
• Primary mandate skill required – CloudFlare WAF
• Secondary mandate skill required –Security Operations
• Open to look at CWR’s – Yes / No - Y
• Flexible to hire in any location –Yes – Flexible
Detailed Job Description –
Cloudflare WAF Management
• Design, implement, and manage Cloudflare WAF policies across enterprise applications
• Tune managed rulesets, custom rules, and rate-limiting policies to minimize false positives
• Monitor, analyze, and respond to WAF security events and incidents
• Implement protection against OWASP Top 10 threats, DDoS attacks, bot abuse, and API threats
• Coordinate with application teams to onboard new applications to Cloudflare securely
CDN & Performance Optimization
• Manage Cloudflare CDN configurations for optimal performance and availability
• Configure caching strategies, page rules, and traffic routing policies
• Troubleshoot latency, caching, and origin connectivity issues
• Support global traffic management and high-availability architectures
Cloudflare Workers & Edge Logic
• Develop and maintain Cloudflare Workers for edge-based logic, request validation, and traffic manipulation
• Implement Workers for security use cases such as header validation, token checks, redirects, and API protection
• Collaborate with developers to deploy and manage Workers in CI/CD pipelines
Security Operations & Governance
• Integrate Cloudflare logs with SIEM/SOC tools for monitoring and alerting
• Perform regular security reviews, audits, and compliance checks
• Create documentation, runbooks, and operational procedures for WAF and edge security
• Stay current with Cloudflare features, threat intelligence, and industry best practices
Required Skills & Qualifications
• Experience in web security, network security, or cloud security
• Strong hands-on experience with Cloudflare WAF, CDN, and security products
• Solid understanding of HTTP/HTTPS, TLS, DNS, and web application architecture
• Experience managing WAF rules, rate limiting, bot management, and DDoS protection
• Working knowledge of Cloudflare Workers (JavaScript)
• Experience integrating security logs with tools (Splunk,S3.)
• Familiarity with OWASP Top 10, API security, and Zero Trust concepts
Responsibilities
Level- SA /Immediate joiners only
CloudFlare Adv. DDoS , CloudFlare adv DDoS protect
• Primary mandate skill required – CloudFlare WAF
• Secondary mandate skill required –Security Operations
• Open to look at CWR’s – Yes / No - Y
• Flexible to hire in any location –Yes – Flexible
Detailed Job Description –
Cloudflare WAF Management
• Design, implement, and manage Cloudflare WAF policies across enterprise applications
• Tune managed rulesets, custom rules, and rate-limiting policies to minimize false positives
• Monitor, analyze, and respond to WAF security events and incidents
• Implement protection against OWASP Top 10 threats, DDoS attacks, bot abuse, and API threats
• Coordinate with application teams to onboard new applications to Cloudflare securely
CDN & Performance Optimization
• Manage Cloudflare CDN configurations for optimal performance and availability
• Configure caching strategies, page rules, and traffic routing policies
• Troubleshoot latency, caching, and origin connectivity issues
• Support global traffic management and high-availability architectures
Cloudflare Workers & Edge Logic
• Develop and maintain Cloudflare Workers for edge-based logic, request validation, and traffic manipulation
• Implement Workers for security use cases such as header validation, token checks, redirects, and API protection
• Collaborate with developers to deploy and manage Workers in CI/CD pipelines
Security Operations & Governance
• Integrate Cloudflare logs with SIEM/SOC tools for monitoring and alerting
• Perform regular security reviews, audits, and compliance checks
• Create documentation, runbooks, and operational procedures for WAF and edge security
• Stay current with Cloudflare features, threat intelligence, and industry best practices
Required Skills & Qualifications
• Experience in web security, network security, or cloud security
• Strong hands-on experience with Cloudflare WAF, CDN, and security products
• Solid understanding of HTTP/HTTPS, TLS, DNS, and web application architecture
• Experience managing WAF rules, rate limiting, bot management, and DDoS protection
• Working knowledge of Cloudflare Workers (JavaScript)
• Experience integrating security logs with tools (Splunk,S3.)
• Familiarity with OWASP Top 10, API security, and Zero Trust concepts
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Snowflake +DBT=Datastage+SQL
Expertise in Snowflake - ELT using Snowflake SQL, implementing complex stored Procedures and build data pipelines using DBT(Data Build Tool)
2. Hands-on experience with Snowflake utilities, SnowSQL, DBT and Datastage
Good-to-Have
1. Exposure to job scheduling/monitoring environments(Eg. Control-M)
2. Any Big data tools – Hadoop, Spark. 3. Cloud migration experience
Responsibility of / Expectations from the Role
1 Work with Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone and understand how to use these features
2 Ability to provide resolution to an extensive range of complicated data pipeline related problems using DBT
3 Build processes supporting data transformation, data structures, metadata, dependency and workload management
4 Ability to drive end to end implementation of Snowflake cloud data warehouse and migrate/transform on-premise DW on any ETL platform to Snowflake Cloud with DBT
5 Expertise in deploying Snowflake features such as data sharing to enable data consumption from Cloud
6 Review the architectural/ technological solutions for ongoing projects and work with required tech leads to adopt to the data migration strategies and share best practices
Responsibilities
Snowflake +DBT=Datastage+SQL
Expertise in Snowflake - ELT using Snowflake SQL, implementing complex stored Procedures and build data pipelines using DBT(Data Build Tool)
2. Hands-on experience with Snowflake utilities, SnowSQL, DBT and Datastage
Good-to-Have
1. Exposure to job scheduling/monitoring environments(Eg. Control-M)
2. Any Big data tools – Hadoop, Spark. 3. Cloud migration experience
Responsibility of / Expectations from the Role
1 Work with Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone and understand how to use these features
2 Ability to provide resolution to an extensive range of complicated data pipeline related problems using DBT
3 Build processes supporting data transformation, data structures, metadata, dependency and workload management
4 Ability to drive end to end implementation of Snowflake cloud data warehouse and migrate/transform on-premise DW on any ETL platform to Snowflake Cloud with DBT
5 Expertise in deploying Snowflake features such as data sharing to enable data consumption from Cloud
6 Review the architectural/ technological solutions for ongoing projects and work with required tech leads to adopt to the data migration strategies and share best practices
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
